Ek Pahla Kadam, Take it .. Keep Moving ..

Quality Circle
Sample Knowledge Test Paper for CCQC / NCQC – 08

1) What would be the UCLR where subgroup sample size is 5, X is 500.18, R is 8.8, D4 is 2.115 and value of A2 is
0.577?
a. 18.6
b. 55.8
c. 4.16
d. 9.3
2) What would be the LCLX where subgroup sample size is 5, X is 500.18, R is 8.8, D4 is 2.115 and value of A2 is
0.577?
a. 505.26
b. 495.10
c. 2526.30
d. 2475.50
3) Calculate LCLR for an IMR Control Chart (X-R Chart) where X is 88, R is 6, D4 is 3.267 and value of A2 is 1.880?
a. 19.602
b. 11.280
c. 0
d. None of above
4) Variation within control limits is due to
a. Assignable Cause
b. Chance Cause
c. Both Assignable and Chance Cause
d. None of above
5) A RUN in a control chart is when
a. 7 or more points form continuous upward / downward trend
b. 7 or more points are on one side of central line
c. 2 out of 3 points occur outside 2 sigma line
d. When cure shows repeatedly upward or downward trend
6) Calculate width of class where range is 20, accuracy in observation is 1 kg & number of observations are 80
a. 1
b. 2
c. 3
d. 4
7) Which one is not true for Quality Circle?
a. It is a small group activity
b. It is a knowledge and experience platform
c. It is an integral part of TQM
d. Panacea for all ills
8) Process capability =1 indicates that
a. Suppliers can be trusted
b. Process is in control
c. There are no random variations
d. Some fraction of production is outside specs
9) A control chart display
a. Top management takes interest in quality
b. Inspectors are doing their job
c. Process variability
d. Process capability
10) What is the aim of error proofing technique (POKA-YOKE) used for total quality management?
a. To achieve zero defects
b. To specify time schedules
c. To specify targets
d. None of the above
 Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle

11) ISO 14000 quality standard is related with

a. Environmental management systems
b. Automotive quality standards
c. Eliminating poor quality
d. Customer satisfaction
12) Where was Total Quality Management first developed?
a. USA
b. UK
c. Japan
d. Korea
13) What is correct sequence of Juran Trilogy
a. Planning, Control & Improvement
b. Planning, Improvement & Control
c. Improvement, Planning & Control
d. None of above
14) Process Capability Cp = 2 is (when the process is centred)
a. ± 3σ & 2700 Nonconformance Rate (ppm)
b. ± 4σ & 63 Nonconformance Rate (ppm)
c. ± 6σ & 0.002 Nonconformance Rate (ppm)
d. None of above
15) ± 3σ level quality is equal to (when the process is centred)
a. 99.73 % Conformance
b. 2700 Non-conformance Rate (ppm)
c. Process Capability Cp = 1
d. All of above
16) ± 6σ level quality is equal to (when the process is off centre ± 1.5σ)
a. 99.9996600 % Conformance
b. 3.4 Non-conformance Rate (ppm)
c. Process Capability Cpk = 1.5
d. All of above
17) Process capability Index Cp and Cpk 6 sigma level is
a. 1.5, 2
b. 2, 2
c. 1.5, 1.5
d. 2, 1.5
18) In Failure Mode & Effect Analysis (FMEA), formula to calculate Risk Priority Number (RPN) is
a. Severity x Occurrence
b. Occurrence x Detection
c. Severity x Detection
d. None of above
19) Standard deviation is a measure of
a. Central Tendency
b. Dispersion
c. Quality
d. None of above
20) A control Chart is suitable to use when
a. Process is within control
b. Process is out of Control
c. Both a and b
d. None of above

Compiled by : Dinesh Sharma, e-mail dinesh@ekpahlakadam.com, Mobile +91 9589004005

Date : 30th Oct, 2018
Duration : 20 minutes
 Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle

Sample Knowledge Test Paper for CCQC / NCQC – 08

Answer Sheet

Participant Name: Circle Name:

Q. No. Answer Description Marks

10

11

12

13

14

15

16

17

18

19

20

Total Marks
 Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle

Sample Knowledge Test Paper for CCQC / NCQC – 08

Answers

Q. No. Answer Description

1 a 18.6

2 b 495.10

3 c 0

4 b Chance Cause

5 b 7 or more points are on one side of central line

6 c 3

7 d Panacea for all ills

8 d Some fraction of production is outside specs

9 c Process variability

10 a To achieve Zero Defect

11 a Environmental management systems

12 c Japan

13 a Planning, Control & Improvement

14 c ± 6σ & 0.002 Nonconformance (ppm)

15 d All of above

16 d All of above

17 d 2, 1.5

18 d None of above

19 b Dispersion

20 a Process is within control