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BPP School of Business and Technology

 MSc Management

Project Management Essentials

Coursework Assessment Brief

Submission mode: Turnitin online access

1. General Assessment Guidance

 Your summative assessment for this module is made up of this Coursework submission which
accounts for 100% of the marks
 Please note late submissions will not be marked.
 You are required to submit all elements of your assessment via Turnitin online access. Only
submissions made via the specified mode will be accepted and hard copies or any other digital
form of submissions (like via email or pen drive etc.) will not be accepted.
 For coursework, the submission word limit is 5000 words. You must comply with the word count
guidelines. You may submit LESS than 5000 words but not more. Word Count guidelines can be
found on your programme home page and the coursework submission page.
 Do not put your name or contact details anywhere on your submission. You should only put
your student registration number (SRN) which will ensure your submission is recognised in the
marking process.
 A total of 100 marks are available for this module assessment, and you are required to achieve
minimum 50% to pass this module.
 You are required to use only Harvard Referencing System in your submission. Any content which
is already published by other author(s) and is not referenced will be considered as a case of
plagiarism.
 You can find further information on Harvard Referencing in the online library on the Hub (Found
via Help&Support). You can use the following link to access this information:
http://bpp.libguides.com/Home/StudySupport
 BPP University has a strict policy regarding authenticity of assessments. In proven instances of
plagiarism or collusion, severe punishment will be imposed on offenders. You are advised to
read the rules and regulations regarding plagiarism and collusion in the GARs and MOPP which
are available on HUB in the Academic registry section (Found via Help&Support).
 You should include a completed copy of the Assignment Cover sheet. Any submission without
this completed Assignment Cover sheet may be considered invalid and not marked.
2. Assessment Brief

This module is assessed through one graded element worth 100%. You must achieve at least
50% to pass this module.

For this assignment you have to build a Project Management Consultancy Report based on the
Smart City OS case study.

THE SMART CITY OS CASE STUDY

Hull’s journey to becoming a programmable city

Here’s how Hull is racing to become the UK’s first smart city.

For a city to become smart, it takes a combination of technologies and disciplines, seamlessly
integrated, with an understanding of how a huge number of customers – the population of your
city – with interact with it. In the UK, several cities are racing to become the nation’s smartest
city, from London to Manchester to the country’s current leader, Bristol.
Against those larger cities, Hull might seem like the underdog, but it’s been making considerable
in-roads over the past 12 months or so. In May last year, it was awarded £55,000 for smart
solutions to reduce traffic congestion. Later in the year, it started a more ambitious project – to
create a purpose-built, smart operating system (OS) for the city.
The project, Smart City OS is being delivered by Hull City Council, technology company Connexin
and Cisco. Connexin has been working with cities such as Newcastle Upon Tyne to deliver smart
city technologies, impacting on everything from lighting, mobility, security and waste.
“Developing Hull as a Smart City will give us the opportunity to work with public and private
sector partners to deliver real benefits to communities, businesses and visitors to Hull,” says
Councillor Daren Hale, Deputy Leader of Hull City Council.

The objectives
Hull has been quietly upgrading itself over the past five years. Its small size – with a population
of around 260,000 – has allowed it to make changes at a comparatively quick pace. This has
allowed Hull to become the UK’s first full-fibre city – it has the fastest broadband of anywhere in
the UK, according to broadband choices.
Hull City Council had already worked with Connexin on a long-range wide area network
(LoRaWAN), allowing for better business connectivity and the facility of Internet of Things
devices. Creating its own OS seemed the next logical step.
The aim of the project is to increase and enhance data sharing and decision-making, allowing the
Council to deliver more effective services across the board, from traffic management to health
and social care.
“The system pulls together information that currently sits within separate council computer
systems to enable city-wide management of the city’s public assets in real-time using state-of-
the-art technology, says Hale. “Residents will receive better information to make choices about
transport, traffic and parking. But this will be just the beginning of what is possible.”
Over the course of the project, it will drive new demand for a digitally skilled workforce, which
will then boost Hull’s economy. The Council is investing in skills for its young people as a result.

The methodology
The OS uses Connexin tech, built on Cisco Kinetic for Cities platform. It will pull together 12
separate council IT systems. Each system will process data from a variety of sources, including
city-wide sensors and Internet of Things devices. This data can be used to help facilitate various
services. Connexin, with its experience in implementing smart city solutions, is taking a five-step
process to the installation.
The first step is infrastructure: having the right level of area-wide connectivity to be able to
deliver smart city services. This is a combination of high-speed fibre networks and LoRaWAN
networks. Hull had a head start in this area – local telecoms company KCOM had invested £85m
in the city’s full-fibre network, and Connexin’s LoRaWAN was already in place.
Second is the installation of sensors across the city, to collect real-time data. This is where the 12
systems come in. Connexin’s Smart Bins is one of them. The others include the Siemens Stratos
platform for traffic management; the Bartec Auto ID system for managing waste; and the Datek
streetlighting system.
The Vaisala IceCast program will help to predict the weather and plan road maintenance. The
Teletrac Navman provides GPS technology, and the Citilogik system will monitor people
movement. Pitney Bowes is providing asset-management software for street furniture.
Elsewhere, Defra’s air-quality database, the Environment Agency’s flood monitoring platform,
Hydro-Logic flooding alert sensors and the Astun iShare GIS web mapping portal – provide the
rest of the data.
Stage three is the implementation of the platform and bringing all of the systems onto the OS.
This is expected to take around a year. This allows for stage four – gathering insights. Stage five
is about determining outcomes based on those insights.
“Our platform will enable Hull to become a “programmable city” and move from outdated siloed
service driven technologies to a central platform to improve service delivery, reduce costs and to
make the most of new technologies such as IoT, AI and machine learning algorithms,” says
Furqan Alamgir, Founder and CEO of Connexin.

Engaging the public and managing stakeholders

While the data will be used by Hull City Council to improve its services across the board, the aim
is to provide insights to businesses and the public too. As the systems are integrated with the
OS, they will be exposed to Hull’s business and private residents. This, it is hoped, will encourage
start-ups to create new technologies that the city can then pull into its Smart City OS.
“For us, it is not just about smart cities,” says Mike Kenworthy, assistant director of digital and
ICT for Hull City Council, who is managing the project. “We are looking at utilising IoT and data –
that we potentially collect from other sources as well – to find innovative approaches to any
problem.”
One of the biggest challenges for the project is managing the stakeholders, who are spread
across various departments within the council, plus other organisations such as Humberside Fire
and Rescue Service, and the University of Hull.
Hull City Council is taking a ‘one council’ approach to managing it all. People see the council as
‘the council’ not as a series of separate services. Constant engagement with stakeholders across
all service sectors is crucial.

The end result

Due to its size, strong digital infrastructure, and lessons learned from other smart city projects,
Hull City Council has been able to skip the pilot phase and roll out Smart City OS across the city.
This could potentially cause Hull to leap up the UK smart city league tables.
Hale and Kenworthy are confident that it will bring considerable economic benefits to the
region, making the city particularly attractive to tech firms. While the council has a lofty
ambition to make Hull the world’s smartest city, the objective is primarily to benefit the people
of the city. “We do not want to be a smart city because it is cool,” says Kenworthy. “We have to
be sure that what we are doing is for the benefit of the city.”

Source: Association of Project Management (APM)

Link: https://www.apm.org.uk/resources/find-a-resource/case-studies/case-study-smart-city-os-
hull-s-journey-to-becoming-a-programmable-city/- accessed 5/10/20

It is recommended that you should also conduct your own independent research to strengthen
your knowledge of this project.

END OF CASE STUDY

 THE SMART CITY OS CONSULTANCY REPORT

In the role of a Project Consultant you are required to develop a project report for the Smart City OS
project by leveraging the techniques and concepts you have covered in the module.
The report has to include the following tasks:

 Task 1 – The Project Manager (12 Marks)

Critically discuss what skills the project manager of the Smart City OS project needs to develop
to be effective and reflect on possible actions the project manager of the Smart City OS project
should take to develop those skills. Support your arguments with academic literature and
references to other similar real projects.

 Task 2 – Problem Solving & Decision Making (12 Marks)

Identify relevant stakeholders and create a stakeholder influence map for the Smart City OS
project and discuss why these are the most critical stakeholders emerging from your analysis.
Afterwards, by leveraging the academic literature and similar real projects, critically discuss how
you engage the stakeholders you have identified with the Smart City OS project.

 Task 3 – The Project Triangle (12 Marks)

Critically discuss the importance of the various project triangle parameters that will need to be
managed by the Smart City OS project manager over the course of the project, and how they
may inter-relate to each other. Discuss the impact of possible changes to this project. Support
your arguments with academic literature and references to other similar real projects.

 Task 4 – Managing Finances (12 Marks)

Provide advice to the project manager on what resources may be required for this project and
what could be an effective cost estimation technique for the Smart City OS project and explain
why. Support your arguments with academic literature and references to other similar real
projects.

 Task 5 – Risk Management within the Project (12 Marks)

Develop a risk analysis by constructing a risk register for the Smart City OS project. You should
identify at least ten risks that the Smart City OS project should be aware of by using the
appropriate categories (e.g., environmental, operational, financial, strategic, reputational,
compliance, etc…). For this analysis, an appropriate risk register format should be used.

 Task 6 – Conflicts and Negotiation (12 Marks)

Identify at least six conflicts that may arise when running the Smart City OS project and their
sources. Once you have identified those potential conflicts, critically discuss which actions can
be taken by the project manager to resolve them and suggest appropriate conflict management
and/or negotiation strategies to address these. Support your arguments with academic
literature and references to other similar real projects.
  Task 7 – Teamwork (12 Marks)
Critically discuss what the project manager can do to build a highly successful team for the Smart
City OS project. In particular focus on the importance of how a diverse team can increase project
performance., Critically reflect on what actions the project manager can take to build a diverse
team for the Smart City OS project, and what are some of the challenges of working in diverse
teams.

 Presentation and Structure (10 Marks)

 Assessment Self-Evaluation (6 Marks)

You must self-evaluate each single task of your report by using the rubric provided in the
marking guide and attach it to your report. The template for this can be found in the marking
guide section

Word count: 5000 words

Your report structure should include the following sections:

Cover page (University cover sheet)

Table of Contents
List of Abbreviations (if appropriate)
Introduction
Task 1 – The Project Manager
Task 2 – Problem Solving & Decision Making
Task 3 – The Project Triangle
Task 4 – Managing Finances
Task 5 – Risk Management within the Project
Task 6 – Conflicts and Negotiation
Task 7 – Teamwork
Concluding remarks
References
Assessment Self-Evaluation
Appendix (if appropriate)
Word count – only applies to the main body (shown in bold); i.e., cover page, table of content, list of
abbreviations, references, assessment self-evaluation and appendix are not part of the 5000-word
count

If you have any further questions about this coursework assignment, please contact the module
leader or the tutor.
Tip for Mapping the Assessment towards Module Topics and Module
Learning Outcomes (LOs)
Assessment Task
Task 1 – The Project Manager
Task 2 – Problem Solving and
Decision Making
Task 3 – Project Triangle
Task 4 – Managing Finances
Task 5 – Risk Management
Within the Project
Task 6 – Conflicts and
Negotiation
Task 7 – Teamwork
Presentation and Structure
Assessment Self-Evaluation
Total
Module Topic Marks Module LOs
The Project Manager 12 LO3 - Critically evaluate how project management
behaviours can promote organisational success
Problem Solving and 12 LO1 - Strategically apply relevant project
Decision Making management practices within organisations
The Project Triangle 12 LO2 -Critically appraise project management
principles and environmental contexts in which
projects can be delivered
Managing Finances 12 LO2 - Critically appraise project management
principles and environmental contexts in which
projects can be delivered
Risk Management 12 LO2 - Critically appraise project management
Within a Project principles and environmental contexts in which
projects can be delivered
Conflicts and 12 LO1 - Strategically apply relevant project
Negotiation management practices within organisations
Teamwork 12 LO3 - Critically evaluate how project management
behaviours can promote organisational success
10
6
100
 Marking Guide (Student Version)

Assignment Self -Evaluation

Distinction Merit Pass Fail
task
Tips for students
 A discussion of any personal, interpersonal and/or group skills which includes any skills within those categories eg. Time management, Explain why you feel you
communication, leadership, self-awareness and so forth in relation to the case study. Basically, any skills can be included here as long as they have met the task to the
can be justified. level you indicate (not part
 Development of skills should also be included. For eg. Developing self-awareness of maximum word
 Reference to any other smart city submission)
 This task can have a number of different answers, but you must be able to justify your answers and support your statements with relevant
academic references.
The Project Excellent/outstanding discussion of Good discussion of the key Satisfactory discussion of the Limited, weak or inadequate
Manager (12 the key skills needed by the project skills needed by the project key skills needed by the discussion of the skills
marks) manager for running the project and manager for running the project manager for running needed by the project
how to develop these skills. project and how to develop the project and how to manager for running the
Excellent/outstanding critical analysis these skills. develop these skills. project.
and/or evaluation skills have been Good and clear Satisfactory knowledge and Limited, weak or inadequate
demonstrated including comparison understanding of the topic. understanding of the topic. knowledge and
with at least one other similar real- Good critical analysis and/or Satisfactory critical analysis understanding of the topic.
life project evaluation skills. and/or evaluation Limited, weak or inadequate
Thorough knowledge and Discussion is supported by Discussion is supported by critical analysis and/or
understanding of the topic and reference to appropriate some reference to evaluation. Discussion is
explicit evidence of the wider sources. appropriate sources supported by limited, weak
contexts of the topic with coherence or inappropriate sources.
and the ability to synthesise
appropriate principles by reference to
appropriate sources.
Tips for students:
• Internal stakeholders should be clearly identified and included Explain why you feel you
• External stakeholders should be clearly identified and included have met the task to the
• Mapping of stakeholders onto the Mendelow Matrix or any other stakeholder power/influence map must be included. You can map level you indicate (not part
stakeholders in any quarter but should justify your choices of maximum word
• Stakeholder engagement theories such as communication strategies or a 5-stage stakeholder engagement theory framework or any other submission)
relevant strategy or model should be included
• This task can have a number of different answers, but you must be able to justify your answers and support your statements with
relevant academic references.
Problem Excellent/Outstanding detailed Good stakeholders influence Satisfactory stakeholders Limited, weak or inadequate
Solving and stakeholders influence map, map, good discussion of the influence map, satisfactory stakeholder influence map,
Decision excellent/outstanging discussion of projects’ key stakeholders discussion of the projects’ limited, weak or inadequate
Making (12 the projects’ key stakeholders and of and of the stakeholder key stakeholders and of the discussion of the stakeholder
the stakeholder engagement engagement techniques that stakeholder engagement engagement techniques that
marks)
techniques that can be adopted by can be adopted by the techniques that can be can be adopted by the
the project manager. project manager. adopted by the project project manager.
Excellent/outstanding critical analysis Good and clear manager. Satisfactory Limited, weak or inadequate
and/or evaluation skills have been understanding of the topic. knowledge and knowledge and
demonstrated including comparison Good critical analysis and/or understanding of the topic. understanding of the topic.
with at least one other similar real- evaluation skills. Satisfactory critical analysis Limited, weak or inadequate
life project. Discussion is supported by and/or evaluation critical analysis and/or
Thorough knowledge and reference to appropriate Discussion is supported by evaluation. Discussion is
understanding of the topic and sources. some reference to supported by limited, weak
explicit evidence of the wider appropriate sources. or inappropriate sources
contexts of the topic with coherence
and the ability to synthesise
appropriate principles by reference to
appropriate sources.

Tips for students:

 PM parameters should be mentioned ie, time, cost, quality and scope. It is not necessary that the APM (2020) triangle be used ie any other Explain why you feel you
valid PM triangle is acceptable have met the task to the
 There are many different answers to this, but you should be able to explain how and why a change in one of the parameters affects the others level you indicate (not part
 You can also include the impact of change on the project using a change management model or even discuss the change control process within of maximum word
projects submission)
 Application to the case study is required
  Comparison with any similar project that adds value to the explanation
 This task can have a number of different answers, but you must be able to justify your answers and support your statements with relevant
academic references.

Project Excellent/Outstanding discussion of
Triangle (12 the importance of the project triangle
marks) parameters and their interrelation.
Excellent/outstanding critical analysis
and/or evaluation skills have been
demonstrated including comparison
with at least one other similar real-
life project.
Thorough knowledge and
understanding of the topic and
explicit evidence of the wider
contexts of the topic with coherence
and the ability to synthesise
appropriate principles by reference to
appropriate sources.
Good discussion of the
importance of the project
triangle parameters and their
interrelation. Good and clear
understanding of the topic.
Good critical analysis and/or
evaluation skills.
Discussion is supported by
reference to appropriate
sources
Satisfactory discussion of the
importance of the project
triangle parameters and
their interrelation.
Satisfactory knowledge and
understanding of the topic.
Satisfactory critical analysis
and/or evaluation
Discussion is supported by
some reference to
appropriate sources.
Limited, weak or inadequate
discussion of the importance
of the project triangle
parameters and their
interrelation. Limited, weak
or inadequate knowledge
and understanding of the
topic. Limited, weak or
inadequate critical analysis
and/or evaluation.
Discussion is supported by
limited, weak or
inappropriate sources

Tips for students:

• A basic explanation of what resources are needed for this project ie. human, material, equipment and financial. From these a link can be Explain why you feel you
made to a relevant cost have met the task to the
• estimation technique. level you indicate (not part
• Any relevant cost estimation technique such as parametric, analogous, analytical, delphi, feasibility, definitive or any other cost of maximum word
estimation technique can be used. submission)
• A comparison between two or more cost estimation techniques with a recommendation on which one to choose and why could score
higher marks.
• Comparison with any similar project that adds value to the explanation
• This task can have a number of different answers, but you must be able to justify your answers and support your statements with
relevant academic references.
Managing Excellent/Outstanding discussion and Good discussion and Satisfactory discussion and Limited, weak or inadequate
Finances (12 justification of what can be the cost justification of what can be justification of what can be discussion and justification of
marks) estimation approach appropriate for the cost estimation approach the cost estimation what can be the cost
the case study. appropriate for the case approach appropriate for estimation approach
Excellent/outstanding critical analysis study. Good and clear the case study. appropriate for the case
and/or evaluation skills have been understanding of the topic. Satisfactory knowledge and study. Limited, weak or
demonstrated including comparison Good critical analysis and/or understanding of the topic. inadequate knowledge and
with at least one other similar real- evaluation skills. Satisfactory critical analysis understanding of the topic.
life project. Discussion is supported by and/or evaluation Limited, weak or inadequate
Thorough knowledge and reference to appropriate Discussion is supported by critical analysis and/or
understanding of the topic and sources some reference to evaluation. Discussion is
explicit evidence of the wider appropriate sources. supported by limited, weak
contexts of the topic with coherence or inappropriate sources
and the ability to synthesise
appropriate principles by reference to
appropriate sources.
Tips for students:
 Any number of risks in the categories such as technological, financial, operational, political, strategic, environmental, reputational, scheduling Explain why you feel you
and execution, stakeholder/partnership and so forth can be included have met the task to the
 At least 10 risks should be identified and explained using a basic risk register format ie, scores before and after mitigation should be included level you indicate (not part
and the mitigation strategy should also be included of maximum word
 A colour coding legend of severity can also be included submission)
 Application to the case study is required
 This task can have a number of different answers, but you must be able to justify your answers and support your statements with relevant
academic references
Risk Excellent/Outstanding detailed Good presentation Satisfactory presentation of Less than ten risks identified.
Management presentation of at least 10 risks. presentation of at least 10 at least 10 risks. Limited, weak or inadequate
within the Risk register used with appropriate risks. Risk register used. use of the risk register.
Project (12 risk categories. Risk register used. Identified risks are specific Limited, weak or inadequate
Identified risks are specific to the case Identified risks are specific to to the case study with knowledge and
marks)
study. Thorough knowledge and the case study with appropriate risk categories. understanding of the topic
understanding of the topic and appropriate risk categories. Satisfactory knowledge and
explicit evidence of the wider Good and clear understanding of the topic
contexts of the topic. understanding of the topic.
Tips for students:
 There are many conflicts that could be detailed here but you need to identify 6. So any conflict relating to the case study is valid as long as Explain why you feel you
you justify it and explain why. have met the task to the
 Any source of conflict may be discussed level you indicate (not part
 Situational factors may be discussed also of maximum word
 Any conflict or negotiation models can be used submission)
 Comparison with any similar project that adds value to the explanation
 This task can have a number of different answers, but you must be able to justify your answers and support your statements with relevant
academic references
Conflicts and Excellent/Outstanding detailed Good presentation of at least Satisfactory presentation of Less than six conflicts
Negotiation presentation of at least six conflicts six conflicts and their sources. at least six conflicts and their identified, and source of the
(12 marks) and their sources. Good discussion of actions sources. Basic discussion of conflicts not specified.
Excellent/Outstanding discussion of that can be taken to resolve actions that can be taken to Limited, weak or inadequate
actions that can be taken to resolve those conflicts. resolve those conflicts. discussion of actions that can
those conflicts. Good and clear Satisfactory knowledge and be taken to resolve those
Excellent/outstanding critical analysis understanding of the topic. understanding of the topic. conflicts. Limited, weak or
and/or evaluation skills have been Good critical analysis and/or Satisfactory critical analysis inadequate knowledge and
demonstrated including comparison evaluation skills. and/or evaluation understanding of the topic.
with at least one other similar real- Discussion is supported by Discussion is supported by Limited, weak or inadequate
life project. reference to appropriate some reference to critical analysis and/or
Thorough knowledge and sources. appropriate sources. evaluation. Discussion is
understanding of the topic and supported by limited, weak
explicit evidence of the wider or inappropriate sources
contexts of the topic with coherence
and the ability to synthesise
appropriate principles by reference to
appropriate sources.
Tips for students:
• Any number of models can be used to explain team development Explain why you feel you
• Characteristics associated with effective project teams may be discussed have met the task to the
• Barriers or Team Killers to team effectiveness may be discussed level you indicate (not part
• Diversity and inclusion should be discussed in relation to projects and the case study project of maximum word
• Challenges working with diverse teams should also be discussed submission)
• This task can have a number of different answers, but you must be able to justify your answers and support your statements with
relevant academic references
Teamwork (12 Excellent/Outstanding discussion of
marks) what can be done to build highly
successful teams, diverse teams and
the challenges of working in diverse
teams. Excellent/outstanding critical
analysis and/or evaluation skills have
been demonstrated.
Thorough knowledge and
understanding of the topic and
explicit evidence of the wider
contexts of the topic with coherence
and the ability to synthesise
appropriate principles by reference to
appropriate sources.
Presentation Excellent/Outstanding with precise,
and full and appropriate references and
Referencing notes at near-publishing standard.
(10 marks) For a distinction the report will use a
consistent approach to headings,
tables and graphs. Formatting and
presentation is professional
throughout.
Self-Evaluation Student has highlighted which level
(6 marks) she/he believes have met each task
and provided a reasonable
explanation
Student has indicated grade band but
provided a very limited explanation
(ie one sentence)
Total 100 marks
Good discussion of what can
be done to build highly
successful teams, diverse
teams and the challenges of
working in diverse teams.
Good and clear
understanding of the topic.
Good critical analysis and/or
evaluation skills.
Discussion is supported by
reference to appropriate
sources.
Good with precise, full and
appropriate references and
notes at a high standard. For
a merit the report will use a
consistent approach to
headings, tables and graphs.
Formatting and presentation
is good.
Student has indicated grade
band with no explanation
Basic discussion of what can
be done to build highly
successful teams, diverse
teams and the challenges of
working in diverse teams.
Satisfactory knowledge and
understanding of the topic.
Satisfactory critical analysis
and/or evaluation
Discussion is supported by
some reference to
appropriate sources.
Satisfactory with precise, full
and appropriate references
and notes. There may be a
limited number of
references, but the correct
format is used, albeit with
some errors. There may be
some errors in formatting
and presentation, but the
report is satisfactory.
Student has not indicated
grade band but provided an
explanation
Limited, weak or inadequate
discussion of what can be
done to build highly
successful teams, diverse
teams and the challenges of
working in diverse teams.
Limited, weak or inadequate
knowledge and
understanding of the topic.
Limited, weak or inadequate
critical analysis and/or
evaluation. Discussion is
supported by limited, weak
or inappropriate sources
Limited, weak or inadequate
references with some errors.
Formatting and presentation
is limited, weak or
inadequate.
Student has attempted
another reasonable form of
self-evaluation against the
tasks
Student has not included a
self-evaluation