English 111 listening skills to accurately interpret the

audience’s questions.
Listening – it is the process of receiving, Critical/ Analytical Listening – listening to
constructing meaning from, and evaluate a message for purposes of
responding to a spoken and/or non-verbal accepting or rejecting it, as when we listen
message (International Reading to the sales pitch of a used-car dealer or
Association) the campaign speech of a political
candidate
Types of Listening - It focuses on evaluating whether a
Appreciative Listening – listening for pleasure message is logical and reasonable
and enjoyment, as when we listen to - Asks you to make judgements based
music, to a comedy routine, or to an on your evaluation of the speaker’s
entertaining speech arguments
- Describes how well speaker choose - Challenges the speaker’s message
and use words, use humor, ask by evaluating its accuracy and
questions, tell stories, and argue meaningfulness, and utility
persuasively. - Uses critical thinking skills
Emphatic Listening – listening to provide
emotional support for the speaker as when
a psychiatrist listens to a patient or when Proportions of tiem spent by
we lend a sympathetic ear to a friend
- It focuses also on understanding and
college students in
identifying with a person’s situation, communication activities
feelings, or motives
- There is an attempt to understand Writing
14%
what the other person is feeling.
- The listener does not necessarily
agree or feel the same way with the
speaker instead understand the type Speaking
16%
and intensity of feelings the speaker Listening
53%
is experiencing without judgement.
Comprehensive/Active Listening – listening to
understand the message of a speaker, as Reading
17%
when we attend a classroom lecture or
listen to directions for finding a friend’s
house
- It focuses on accurately
understanding the meaning of the
speaker’s words while simultaneously
interpreting non-verbal cues such as
facial expressions, gestures, posture,
and vocal quality

Steps in Active Listening

1. Listening carefully by using all
available senses
2. Paraphrasing what is heard both
mentally and verbally
3. Checking your understanding to
ensure accuracy
4. Providing feedback

Note: During a question-and-answer

sessions, speakers use comprehensive