Listening

Listening
accurately receive and interpret
messages in the communication
process
converting what we hear into
messages
requires focus and attention
Listening vs Hearing
Hearing
physiological processing of sound
Passive
Physical

Listening
going beyond simply hearing the words
Active understanding of sounds Listening is
Physical and Mental combination of
hearing and
understanding
Types of Appreciative Listening

Listening Empathic Listening

Comprehensive Listening

Critical Listening
 Types of Listening

Appreciative
Listening Listening to
Pop music
Listening for pleasure, entertainment,
and enjoyment
Focus more on listeners’ reaction
Examples : Listening to classical music,
story telling, and poetry

Listening to
comedians
 Types of Listening

Empathic
Listening Communicating
Listening with empathy and with therapist
understanding other person’ s and counselor
situation and feeling
Developing an emotional
connection
 Types of Listening

Comprehensive Listening to

Listening
teacher's
discussion

Also called as Active Listening

Understanding the thoughts
and ideas of the speaker while Listening to
simultaneously interpreting report
non-verbal cues of him/her
presentation
 Three Main Degrees of Comprehensive Listening

Repeating Paraphrasing Reflecting

perceiving the sound thinking and reasoning providing the message
paying attention providing the message using your own words
remembering similar words and and structure
repeating the exact phrases used by the
same words of the speaker
speaker
 Types of Listening

Critical Listening to

Listening
sales
person

Also called as Analytical

Listening
Analyzing, judging, evaluating, Listening to
reasoning, and synthesizing the politician’s
information presented
Uses critical thinking skills
ccampaign
Process of Listening
Receiving Understanding Remembering Evaluating Responding

deliberate learning recalling judging giving

emphasis on the the the value feedback
hearing a message message of the to the
speaker's the once in a message speaker
message speaker while accept or through
merely reject verbal or
hearing non-
verbal
Sources:
https://www.englishclub.com/listening/what.php
https://www.verywellmind.com/what-is-active-listening-3024343
https://www.healthline.com/health/hearing-vs-listening
https://www.coursesidekick.com/communications/study-guides/atd-
fscj-publicspeaking/types-of-
listening#:~:text=The%20four%20types%20of%20listening,evaluate%
20what%20you%20have%20heard.
https://www.toolshero.com/communication-methods/appreciative-
listening/
https://www.314e.com/blog/4-types-of-listening-to-master-
relationships/
https://openpress.usask.ca/rcm200/chapter/stages-of-
listening/#:~:text=This%20active%20listening%20chart%20shows,spe
aker's%20behavior%20and%20body%20language.
https://open.library.okstate.edu/speech2713/chapter/4-4-stages-of-
listening-
2/#:~:text=Author%20Joseph%20DeVito%20has%20divided,respondi
ng%20(DeVito%2C%202000).