Doc Created: Sep 20, 2021

Clever SOP
Please see additional documentation from the Development team here if needed.

Objective: This Standard Operating Procedure outlines the basic functionalities of the Clever
integration with Skill Struck.

Let’s start with what it does -

● What does it do for the teacher?

○ The Clever integration will give the teacher easier access to the platform by
having the Skill Struck live in the Clever App Gallery. This means that the
instructions to find Skill Struck will be much easier for the teacher to their
students.
● What does it do for the students?
○ The Clever integration will provide the student easier access to the platform by
living as an ‘app’ on the Clever App Gallery (which is a very common term for
them to know if they’ve been using Clever for a while).
○ It will provide the student with easy access to the platform by being a SSO
(single-sign-on) tool. Once they click on the ‘app’ it will automatically log the
student into the Skill Struck platform
● What does it do for SS?
○ The Clever integration provides Skill Struck CSM’s and Support teams with the
ability to verify roster usage. To identify things like grades, classroom belonging
and teacher association.

Now - how does it work?

District Implementation
1. Go to your Application Partner login on Clever’s website > login > In the ‘Search for
Name of District’ put in the customers district name in > Invite
2. When you invite the new partner, you’re asking the Clever Administrator (who is usually
on the IT team) to share their school records so all of the enablements can work. By this
Doc Created: Sep 20, 2021

point, you might have had some conversations with their IT team via email and they will
approve ASAP.
3. Once it is approved, we will need to request sharing permissions for the schools we are
working with.
4. Once that is approved and enabled (Only once they’ve approved the share can we sync
anything ), we copy the district ID, and paste into the Manager Portal for their
organization.

5. After the sharing has been enabled from the organization, we then perform an initial
sync to pull all of the data for their district. Here are the steps:
a. Navigate to the district in Manage Districts on the Manager Portal
b. Click “Sync new schools from District” — this will load all schools that the
district has shared with Skill Struck
c. All of the schools pulled from Clever are inactive by default — go through the
schools and turn on active and clever sync for those schools that have paid for
a site license
d. Click “Sync everything” — or we may need to sync one school at a time
6. Your schools should be all synched!
Doc Created: Sep 20, 2021

FAQs and Common Issues -

1. CS Teachers not being able to see their students?

a. Clever doesn’t identify a specialty teacher such as a CS teacher as a ‘teacher’ in
the Clever App. They are known as School Admins. This causes the specialty
teacher to NOT be associated with the right roster of students. Please let the IT
team know at the organizational level that you need School Admins to have
access to student data in Clever.
2. Students not showing in Manage Sections or Student Progress even though they can
login and get into the portal?
a. Because Clever doesn’t identify specialty teachers as ‘teachers’ you will find that
if you proxy into the home room teachers accounts, all of the students pull
correctly. However, we don’t alway work with the home room teachers and it will
only be the specialty teachers that need access to the students. You will have to
perform a variety of tasks to get them into the right portal. You can watch a video
of the process here.
3. Want to know how the data browser works?
a. See this video
4. How do you find duplicate students using Clever?
a. See this video
5. The student is seeing duplicates of the same section. What should I do?
a. See this video at the 5:16 mark