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Online shopping is becoming more and more popular all over the world.

Besides
the advantages it brought, PRODUCT RISK is an inevitable factor. So, what is
PRODUCT RISK in online shopping. PRODUC T RISK is as known as performance
risk, the chances of failure to meet the consumer’s requirements. It is alarming
problems in online shopping.

In most cases, consumers have little information about the product they are
planning to buy and they literally do not have substantial products before buying.
It is consider a risk to the consumer and form a skeptical mind and the products
can fail to meet the standard. A study indicate that 82% of internet shoppers
leave the online shopping without completing their transactions owing to bad
websites characteristics of the websites.

There are other studies show that product risk has a dramatic negative impact
on online purchasing. In contrast, they figure out that product risk has nothing to
do with online shopping.

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