PT Trakindo Utama

FAILURE ANALYSIS REPORT

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SO Number : Reported By : OLIA RAHMAN

SO Reference* : Reported Date : 15/12/2022

Checked by
FERIANSYAH / BAMBANG Approved by
Foreman / : : RUSDIANSYAH
MARCONES Service Head
Superior

(Name and Signature) (Name and Signature)

*Previous Service Order/Sales Order
SIMS Information
DEALER EQUIPMENT CUSTOMER
CODE J24L NUMBER CO2421 NAME PT. CIPTA KRIDATAMA
TECHNICIAN EQUIPMENT
DATE 15/12/22 IDENTIFICATION 10001691 LOCATION SITARUM
CATERPILLAR CATERPILLAR INSTRUCTION
MODEL 773E SERIAL NO. PRB01341 INSPECT ENGINE AREA LEAKING
HOURS 768.6 KILOMETERS

PART PART NAME QT DESC. GROUP GROUP NAME ✓ IF MADE ✓ IF DESCRIPTIVE COMMENTS
NUMBER Y * NUMBER PRODUCT DURABILITY (20 SPACES MAXIMUM PER
RESPONSIBL CODE CONTAINING INOPERABLE ISSUE INCIDENT)
E PART

Gasket-
Cylinder Head Leaking oil at
225-3099 Cylinder 1 17 476-3211
GP cylinder head
Head

DESCRIPTION CODES * A – Structural C – Leaks E – System Malfunction G – General Repair K - Serviceability X – Operator
(Refer SIMS Guidelines : B – Surface D – Factory Assembly F – Factory Shipping H – Adjustment N - Abuse Complaint
SEBD0850)

Component Information
Component PCR Schedule Comp. target hours (ex
Description
: Hours
: 12,000)
Comp. Serial No. / Current hours failed (ex
ID
: Component Hours : 8,000)
Comp. Arr. / Group Remain of target life (4,000)
No.
: Life Remaining :
Mach. Hours – ORIGINAL Component New :
Installed
: MACHINE Price
Mach. Hours – (ex. $ 10,000)
Removed
: Cost To Repair :
Date Comp. Cost/Hour (10,000 / 4,000 = 2.5 $ /hr)
Installed
: Remaining
:
Date Comp. Failed : Desember 15, 2022

Supporting Documentation Required

# Description Yes Comments
1 Installation Check List ☐
2 Repair & Maintenance History ☐
3 SOS History ☐
4 Magnetic Plug Inspections ☐
5 ET/VIMS Data ☒ Download data
Bagian dari / Part of : CSM.OPC.SOP.001.R01 Form Number : CSM.OPC.FRM.013.R01
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FAILURE ANALYSIS REPORT
Page 2 of 6

6 TPMS / Payload Data ☐

7 Performance Test Data
8 Others ☒ Photo actual condition
Failure Outline : Brief outline of what the Customer reported
Customer report engine area leaking

Background / Research : Write down all the brief backgrounds of failure (includes the taken actions)
When and on what condition customer reported the failure :

What were the immediate actions taken :

1. Check machine condition
2. Install LOTO and service tag
3. Inspect actual condition
4. Clean up engine area
5. Check leaking at engine area
6. Found leaking at cylinder head
Repair & Maintenance History : State all the previous repair and maintenance history related to the current events
None

LIST POSSIBLE CAUSES

Make a list of failure’s possible causes
1. Gasket was broken

OBSERVATIONS
Write down all the observations made during your Failure Analysis investigation including the good and bad findings
To Help Explain Progression/Stage of Failure,
Part Number– Name– modifier Code Use Photos/Parts Book Illustration.
(RH/LH/Upper/Lower etc.) – Detail Explanation Identify Type, Amount, Location of Wear,
Deposits, Damage, Fractures etc.

Bagian dari / Part of : CSM.OPC.SOP.001.R01 Form Number : CSM.OPC.FRM.013.R01

 PT Trakindo Utama
FAILURE ANALYSIS REPORT
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Machine number “CO2421“

Machine serial number “PRB01341”

Machine hours meters “768.6”

Bagian dari / Part of : CSM.OPC.SOP.001.R01 Form Number : CSM.OPC.FRM.013.R01

 PT Trakindo Utama
FAILURE ANALYSIS REPORT
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The Primimg Pump Actual Condition Before Replace

Check continity found not OK (motor priming pump
short to ground)

The Primimg Pump Actual Condition Before Replace

Check valve bleeding abnormal

Actual Condition
Check valve bleeding abnormal

Bagian dari / Part of : CSM.OPC.SOP.001.R01 Form Number : CSM.OPC.FRM.013.R01

 PT Trakindo Utama
FAILURE ANALYSIS REPORT
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The New Primimg Pump Actual Condition

- Perform install line house
- tighten 4x mounting bolts
- connect wiring

Bagian dari / Part of : CSM.OPC.SOP.001.R01 Form Number : CSM.OPC.FRM.013.R01

 PT Trakindo Utama
FAILURE ANALYSIS REPORT
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PROBABLE ROOT CAUSES

Describe the probable root causes and the sequence of events that caused it
Priming Pump Fuel Broken

Solution to Prevent Reoccurrence : Write the recommendations to prevent future reoccurrence of the same failure
1. Replace with new part
Service Head Decision : State the Service Head’s agreed decision on justification, whether warranty, goodwill,
rework, or event revenue

SUPPORTING DATA
Show SOS History, Magnetic Plug Inspections, ET/VIMS Data, TPMS / Payload Data, Performance Test Data, others

Please attach maintenance history, oil sample results and supporting documents.

Bagian dari / Part of : CSM.OPC.SOP.001.R01 Form Number : CSM.OPC.FRM.013.R01