NAKUL GIRI

Mobile: +91-9716688080, 9717961745.

Email : nakulgiri8080@gmail.com

CAREER OBJECTIVE

 Seeking a position to utilize my skills and abilities in a team that works dynamically
towards the growth of the organization and offers professional growth while being
resourcefully innovative and flexible. Adding more value to the business by working in
new and challenging assignments in the area of Logistics and Supply Chain
Management of the organization.

WORK EXPERIENCE

 9+ years of extensive experience comprising of extensive functional knowledge and

technical knowledge on Warehouse Management System (JDA WMS) and supply chain
& logistics domain and freight Management System.
 Having experience to seat on client locations for go lives project and working with
their problems and provide the good outputs.
 Working with Unilever, also worked with CEVA Logistics and DHL Supply Chain on
Matrix WMS solution, with their clients across the globe, for HCL Technologies.
 Onsite exposure as a team lead and provided the KT of freight Management System.
 Playing the role of Technical Engineer and leading the critical incidents
 Exposure to requirement analysis, solution, testing and support.
 Experienced in end-to-end functionality of WMS process (Inbound and Outbound
process).
 Experience in Shipping, Receiving, Internal Process, Inventory adjustment/Creation,
Replenishment, Archiving, and Integrators.
 Worked on Dematic and PINC(Yard Management System) Projects.
 Strong Analytical, Problem solving, excellent Inter-Personal Communication skills and
Flexible to learn new technologies in the IT industry towards company’s success rate.
 Round the clock experience in working with different type of business and customers.
 Experience in code enhancements using PL/SQL.
 Having good experience in Windows, Linux, and Perl scripting for deploying RO’s and
basic tasks.
 Ability to work in a complex, deadline – oriented environment.
 Good interpersonal skills, commitment, result-oriented, hard working with a quest
and zeal to learn new technologies and undertake challenging tasks.
 Direct Interaction with the clients.

COMPANY EXERIENCE

 Working with Cognizant technology solutions from 03 July 2018 to till date.
  Worked with HCL Technologies from 11 Feb 2015.

EDUCATIONAL QUALIFICATIONS

 Perusing MCA from Swami Vivekananda Subharti University.

 Completed Graduation (BSC-IT) from Kuvempu University in 2012.
 Completed Software Engineering (GNIIT) from NIIT in 2012.
 Higher Secondary from C.B.S.E. BOARD in 2009
 Secondary School from C.B.S.E. BOARD in 2007

TECHNICAL SKILLS

Package MS-Office 2000/XP/7/8/10

Languages MOCA, Techno-Functional Consultation for WMS Products.
Tools/Utilities Red Prairie Discrete (ver 2009,10,11.2, 2014, 9.1) RP Writer Report
Designer, LextEdit
Databases ORACLE 11g, SQL, PL/SQL.
Source Control SVN, WinSCP, Putty and GSN

PROFESSIONAL EXPERIENCE

Project #1

Title: RedPrairie WMS - Support

Client Unilever
Role Technical Analyst
Duration 3rd July, 2018 to Present
Tools Red Prairie Discrete WMS, Unix, LextEdit, WinSCP, Remedy
Team Size 10 Members

Unilever is a British-Dutch transnational consumer goods company specialist and provides

customer in many industry sectors and Its products include food and beverages  cleaning
agents and personal care products. It is the world's largest consumer goods company and
unilever owns over 400 brands.

Responsibilities:

 Worked on Inbound and Outbound operations, inventory managements, Archiving & Purging
activities and Integrator.
 Involved in different activities like incident management, problem management and change
management.
 Involved in development task like writing the Moca, DDA creation, Report creation.
 Go-live support to resolve issues faced by various sites on production environment.
 Working with Dematic and PINC(Yard Management) to maintain the end-to-end trailer
activities.
 Facilitating product bug resolution with Red Prairie for identified product bugs
 Complete RCA of reported issue to prevent future occurrence.
 Documentation of the issue and solution in Remedy.
 Achieving SLAs’ all the time and keeping customers satisfied with the service being provided
 Knowledge transfer to the testing team members regarding Changes Made in the Application.

Achievements: Received many appraisal of excellence from Teams and clients.

Project #2

Title: RedPrairie WMS - Support

Client DHL Supply Chain
Role Techno-Functional Consultant/Technical Engineer
Duration Oct, 2017 to 29 June, 2018
Tools Red Prairie Discrete WMS, Unix, LextEdit, WinMSQL, Service Now
Team Size 10 Members

DHL Supply Chain world's largest logistics specialist and provides customers in many industry
sectors with logistics services along the entire supply chain –from planning,
sourcing, production, storage and delivery to returns logistics and value-added services – in order
to ensure logistics flow. DHL Supply Chain offers warehousing, distribution, managed transport
and value-added services as well as business process outsourcing, supply chain management.
DHL Supply Chain's goal is to ensure that their customers’ products and information reach their
markets quickly and efficiently, thus securing them competitive advantages

Responsibilities:
 Worked on Inbound and Outbound operations, inventory managements, Archiving & Purging
activities and Integrator.
 Involved in different activities like incident management, problem management and change
management.
 Best hands shake with different teams which led the operations some more effective and
received an appreciation for best customer satisfaction
 Go-live support to resolve issues faced by various sites on production environment.
 Taking lead in case of any critical issues.
 Facilitating product bug resolution with Red Prairie for identified product bugs
 Complete RCA of reported issue to prevent future occurrence.
 Documentation of the issue and solution in ServiceNow/ Change Point.
 Managing and handling all the ticket portal queues.
 Achieving SLAs’ all the time and keeping customers satisfied with the service being provided
 Knowledge transfer to the testing team members regarding Changes Made in the Application.

Achievements: Received many appraisal of excellence from Teams and clients.

Project #3

Title: RedPrairie WMS -Support/Environments

Client CEVA Logistics
Role Techno-Functional Consultant/Technical Engineer
Duration Aug, 2016 to Sep, 2017
Tools Red Prairie Discrete WMS, SVN, RDP, Change Point, OTRS
Team Size 8 Members

CEVA Logistics is one of the world’s leading non-asset- based supply chain management
company, Which design and implement industry-leading solutions in both freight management
and contract logistics. CEVA applies its renowned operational expertise to provide best-in-class
services across its integrated worldwide network, where the focus is equally on general business
and the specialist needs of the automotive, consumer & retail, energy, healthcare, industrial &
aerospace and technology sectors.

Responsibilities:
 Worked on Shipping, Receiving, Internal Process, Inventory adjustment/Creation,
Replenishment, Archiving, Integrators.
 Analysis the issue and provide the RCA of deployment error comes while deploying.
 troubleshooting performance issues, issues with RDT
 Checked and troubleshooting, memory utilizations, java memories on all the servers & clusters
on daily basis to make them balance.
 Performed the maintenance activities, patching activities and configuration migration on all the
environment.
 Troubleshoot the Printers related issues and provide the best solution.
 Analysis the data and loaded them in system by some commands
Worked on key User creation, roles creations, RDT creation and client creation.

Achievements: Received many appraisal of excellence from Managers and clients.

Project #3

Title: Freight Management System

Client CEVA Logistics
Role Support Lead
Duration 11 Feb, 2015 – july 2016
Technologies .Net, SQL, Oracle, Kofax, IBM Cloud, FileNet.
Team Size 8 Members

Project Short Description: CEVA Logistics one of the world’s leading non-asset- based supply
chain management companies that design and implement industry-leading solutions in both
freight management and contract logistics. CEVA has different internal and global applications
including reporting application, which is a global application through which the clients get visibility
regarding their shipments; they can generate reports on daily basis or as per their requirement.
 Front end is Asp.net and backend is PL/SQL through which the data comes in reports using
procedures and functions.
Description: Playing a role as a L2 Tech Support Engineer in Freight Management System and
Root cause analysis of the potential issues reported by the customers, providing solutions during
the code changes by deployment and some related issues.
Responsibilities:
 Worked on customer issue and provide them the exact resolution with RCA.
 Have Performed the Report issues and debug & anylising procedure, Views and SQL queries.
 Worked on KOFAX tool and process the documents from Kofax Tool to the application.
 Debug the dotnet code and fix the issues with developer
 Worked on BMC Remedy Tool and Change point ticket.
 Performed the maintenance activities, patching activities
 Checked the application performance and troubleshooting the memory utilizations on all the
servers on daily basis to make them balance.
 Installed application on servers.

Onsite experience

 Having an onsite experience as a Support Lead in New Mexico City

 Having an onsite experience as consultant for Go live project(KFC) in United Kingdom.

PERSONAL PROFILE
Name : Nakul Giri
Marital Status : Married
Current Address : Site Number 13, Chanasandra, Whitefield, Bengaluru-560067.
Permanent Address : HNo-53/2, Saurabh Vihar, Jaitpur, Badarpur, New Delhi-110044.
Phone No : +91-9716688080, 9717961745.
Date of Birth : 08-05-1992

I hereby declare that all the above furnished particulars are true to the best of my knowledge and
belief.

Nakul Giri