OP management oreintation 5 raise hands answered u need it plz

BMGT 25B (Code)

Total qualility managment included na qtm sa op management

- Introduction to op management
- competitiveness (staying relevant and maintaining ur position at the top),
strategy (catching up to the top producer), and prodcutivity
- forecasting (like wheater forecasting, analyzing evr bit of deatail to prepare
for the future)
- product and service design (tatapatan ba ang competitor or aangatan)\
- strategic capacity planning
- Process selection
- facility layout (paano tumatakbo sa facility ang staff, kung may delay ba or
what.imbis na nakapag sewrve na hindi dahil sa poor layout design)
- design of work system
- total quality management (quality of products)
- Scheduling

will discuss this sem*

Lecture and exams

- google meet (class rep records the lecture)
- allowance 15 mins (2:45 start)
- lecture hours: 30 mins - 1.5 hrs
- Quizes thru lms
- Major exam f2f (midterm at finals)

course requirment
- midterm exam
- finale exam
- activity
- chapter test

type of exam multiple choice

no of trials = 1
activities : 10-20 items (30min
test 20-30 items (1hrs
exam : 30-50 items (1.5 hrs, mostly problem solving

grading system
Major exam 20
final exam 20
avg chap test 40
act 20

more on ourtcome based activities

passing grade 70, but accountancy more than 80 or 2.25 minimum

class policy
- sign and honor system pledge
- avoid giving or receiving unauthorized aid
- proper netiqutte

most important part of a business is the customer

customer satisfaction - quality, affordable, speed.

if the employee have all of these he or she is COMPETENT
employee
- knowledge
- attitude
- skills
- habit

lean process

State of the art technology