Curriculum Vitae

For

TIMOTHY SETSHWANO MODISANE

P O BOX 177

GABANE BOTSWANA
Phone: + (267) 74242224 + (267) 75308008
Email: modisanets82@gmail.com

PERSONAL INFORMATION

Date of birth: 12/12/1982

Gender: Male
Nationality: Motswana
Marital status: Single
Identity no: 205417015
Driver’s License Number: 287163
Language: English, Setswana
Place of Birth: Gaborone
OBJECTIVE:

 Managing business operations and decision making as well as efficient organization of

resources to direct activities towards common goal and organizational objectives.

PERSONAL INTERESTS
 Customer Centricity

 Personal development

PROFFESSIONAL EXPERIENCE

(1) FIRST NATIONAL BANK BOTSWANA

Position held: KYC administration Assistant August 2022 to date
Summary of duties:
  Check and confirm whether the entity/client have been KYC’d according to internal
rules.
 Check the data errors on customers profiles.
 Contact customers as prescribed by the laid down procedures to obtain KYC data.

(2) FIRST NATIONAL BANK BOTSWANA

Position held: Collector June 2021 to October 2021
Summary of duties:
 Balancing recoveries and schemes suspense
 Loading procurement invoices on Oracle
 Daily and monthly reconciliation on BAS
 Preparing staff attendance register
(3) FIRST NATIONAL BANK BOTSWANA
Position held: ATM Custodian May 2019 to August 2019
Summary of duties
 ATM cash loading
 Attending to ATM calls
 Counting and cash balancing

Position held: Administration Assistant 2011 to 31 October 2017

Summary of duties
 Data capturing
 Reconciling suspense accounts
 Attending to internal and external customer queries
Key Contributions:
 Service recognition award (2016)

(4) FIRST NATIONAL BANK BOTSWANA 2009 to 2011

Position held: Bulk teller
Summary of duties
 Data capturing
 Verification of client’s deposits
  Issuing changes
 Receiving corporate client’s bulk cash

(5) FIRST NATIONAL BANK BOTSWANA 2006 to 2009

Position held: Teller
Summary of duties
 Data capturing
 Receiving individual deposits
 Processing cash withdrawals for individuals

(6) FIRST NATIONAL BANK BOTSWANA 2005 to 2006

Position held: Clerk
Summary of duties
 Issuing customers with bank statements requests
 ATM card issuing
 Personal accounts opening and closing
 Attending to customer queries and complaints

AREAS OF EXPERTISE
 customer service
 item clearing processes  
 interbank clearing procedures
TECHNICAL SKILLS

Microsoft Office (Microsoft Word, Microsoft excel, Microsoft PowerPoint)

Other skills and Competences: 

 Good communication skills

 Listening skills 
 Creative skills
 Initiative skills
  Leadership skills
 Results & action oriented
 Analytical skills
 Written communications
 Problem solving skills

Behavioral attributes

 Assertive
 Equipped for challenge
 Ability to recommend value adding measures for a business
 Proactive

Interests:

I am results oriented and take up challenges as a way of learning new things and a drive to
improve my skills and capabilities to enhance organizational growth and stability.

PERSONAL ACHIEVEMENTS

 Certificate of attendance-HIV/AIDS Peer Counselling Course

 Customer service training by Botswana National Productivity Centre

Hobbies: Reading newspapers and singing

EDUCATIONAL BACKGROUND

YEAR INSTITUTION COURSE

2021 Botswana Accountancy College Postgraduate certificate in Enterprise risk
management (expected February 2023).
2021 Botswana Open University Bachelor of business administration (Leadership and
change management)
2004 Gabane Private Secondary BGCSE
School
1999 Gabane Junior Secondary JC
School
 PROFFESIONAL CERTIFICATES

City and Guilds (Pitman qualifications)

1. Bookkeeping and accounts-level 1

2. English for Business communication-level 1

3. Type writing-elementary

4. Word Processing Techniques-essential

REFEREES

A B C D
Name Mothibi Tangane Sihle Mbayi Ms Sengate Banyana Tawana
Organisation First National First National Bank Botswana Open First National Bank
Bank Botswana Botswana University Botswana
Department Cash Service Administration Course Manager Administration
Center Manager Cash Service Manager Collections
Centre Department
Tell +267 71674518 +267 72517689 +267 73032400 +267 71600464