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Student Satisfaction Questionnaire

The document contains a survey asking respondents to indicate their level of agreement on a scale of 1 to 5 (1=strongly disagree, 5=strongly agree) with statements relating to a lecturer's motivation of students, empowerment over course elements, and quality of service. The survey includes 5 statements each on motivation, empowerment, and service quality that respondents are asked to rate using the given scale.

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Amber Ebaya
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535 views1 page

Student Satisfaction Questionnaire

The document contains a survey asking respondents to indicate their level of agreement on a scale of 1 to 5 (1=strongly disagree, 5=strongly agree) with statements relating to a lecturer's motivation of students, empowerment over course elements, and quality of service. The survey includes 5 statements each on motivation, empowerment, and service quality that respondents are asked to rate using the given scale.

Uploaded by

Amber Ebaya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Dimension of independent variable

Directions: Kindly tick the appropriate option out of the given statements below.
(1)- strongly disagree, (2)- disagree, (3)- neither agree nor disagree, (4)- agree, and
(5)- strongly agree

Motivation 1 2 3 4 5
Different strategies, methods and techniques used by the lecturer
in teaching
The lecturer was able to stimulate and attract the students’
attention towards the subject matter
The lecturer took an interest in the students’ achievement
The lecturer was willing to help the student in academic matters as
well as non-academic matters.
The lecturer provided encouragement and advice to the students.
.

Empowerment
The course assessment had been fully completed by the lecturer.
The scope and format of exam depended on the lecturer.
The format of assignment was determined by the lecturer.
The lecturer had a right to reprimand the student like barring the
students from taking the exam.
The consultation time was determined by the lecturer.

Service quality
The lecturer was available and accessible to give guidance out of
lecture hours.
The lecturer provided quality academic guidance.
The course content was organized and well-planned.
The assessment method was suitable for the students.
The lecturer’s instructional material was well-planned and of good
quality

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