Professional Documents
Culture Documents
BEVERLY HILLS
A PROJECT SUBMITTED TO
UNIVERSITY OF MUMBAI FOR PARTIAL
COMPLETION OF THE DEGREE OF
BACHELOR OF MANAGEMENT STUDIES
UNDER THE FACULTY OF COMMERCE
BY
MS. POOJA BISWAS
APRIL, 2020
1
SHRI CHINAI COLLEGE OF COMMERCE AND
ECONOMICS
Andheri- East, Mumbai – 400 069
Certificate
This is to certify that Ms. Pooja Biswas has worked and duly
completed her Project Work for the degree of Bachelor of
Management Studies under the Faculty of Commerce in the
subject of Marketing and her project is entitled, ―Branding
strategies of Anastasia Beverly Hills‖ under my supervision.
I, further certify that the entire work has been done by learner
under my guidance and that no part of it has been submitted
previously for any Degree or Diploma of any University.
Date:
2
Declaration
I the undersigned Ms. Pooja Biswas here by, declare that the
work embodied in this project work titled ― Branding
strategies of Anastasia Beverly Hills‖ Forms my own
contribution to the research work carried out under the
guidance of Prof. Padma Nadar is a result of my own
research work and had not been previously submitted to any
other University for any other Degree / Diploma to this or
any other University.
Certified by
___________________
3
Acknowledgment
Lastly, I would like to thank each and every person who directly
or indirectly helped me in the completion of the project
especially my Parents and Peers who responded me throughout
my project.
4
INDEX
3 HISTORY 14-21
4 REVIEW OF 22-36
LITRATURE
5 POPULARITY OF 37-41
ANASTASIA
BEVERLY HILLS
6 EXPOSE STATUS OF 42-53
ANASTASIA
BEVERLY HILLS
7 DATA ANALYSIS 54-72
AND
INTERPRETATION
5
8 FINDINGS AND 73-78
SUGGESTIONS
CONCLUSION
BIBLOGRAPHY
ANNEXURE
6
CH- 1 INTRODUCTION
7
Romanian-born beauty entrepreneur Anastasia Soare
launched her namesake brand with a Beverly Hills flagship
salon in 1997 and the company‘s first product line in 2000.
Rooted in the sacred geometry of the Golden Ratio, ABH
creates prestige cosmetics for a passionate prosumer
audience.
Soare was first to introduce brow shaping product, this have
changed the makeup routine now, their individuals who don‘t
were makeup but go for brows Anastasia Beverly hills was
first came in market with brow product which have impact in
industries like Hollywood, etc.
This product does not need advertisement because, this is a
high-end product this is many afford by high class people and
middle high call people .
Anastasia product are able in stores like Sephora in India
where at online there are many sites where it can found and
most reliable website are Naykaa.in, purple.co.in and
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AnastasiaBeverlyhills.uk. where at Anastasia website it will
charge more because it inculcate shipping charge they also
provide some gift hampers.
Anastasia Beverly hills starting price is $ 12 to $24 which is
Rs 800 to Rs 1200 for one brow define or brow gel .
This product have tough competitors they are Huda Beauty,
MAC. Huda Beauty is getting famous lately because of its
eye shadow, foundation and highlighter which is giving tough
competition to Anastasia Beverly Hills .
MAC has a strong PR and launce products with famous
actress and youtubers .
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CH–2 RESERCH METHODOLOGY
2.2 MINIMAL
2.3 DRAMATIC
10
Anastasia Beverly Hills was founded in 1997 when Anastasia
Soare, inspired by the ancient principle of Divine Proportion,
began tending to the shape of an at the time often overlooked
feature - brows.
Anastasia recognized that this mathematical principle of
thirds, known more modernly as the Golden Ratio, could
influence not only centuries of art and architecture, but could
be applied directly to the human face to create aesthetic
harmony. Believing that brows should be shaped according to
an individual's bone structure, Anastasia developed a formula
for the Golden Ratio's application.
The concept was transformative, and she soon built a cult
following. What followed was the patented Golden Ratio
Eyebrow Shaping Method, and later, the patent-
pendingGolden Ratio Contouring Method. Both were
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designed to deliver balance and proportion as unique as the
individual.
These timeless pillars of aesthetic proportion and a
commitment to the creation of quality continue to be behind
every aspect of the Anastasia Beverly Hills brand today.
2.2 MINIMAL
QUICK, EASY ENHANCEMENTS
12
2.3 FEATHERED
NATURALLY TEXTURED
2.3 DRAMATIC
DEFINITION AND IMPACT
13
CH- 3 HISTORY
3.1 BACKGROUND
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dictated overly plucked brows - ultimately catapulted her to
widespread recognition. After moving on to a salon in
Beverly Hills, word of her eyebrow-shaping skills spread and
she amassed a steady roster of celebrity and supermodel
clients.
In 2000, she launched her first product line to bring her
signature shaping techniques and tools to anyone who
wanted beautiful brows.
Since then, Anastasia Beverly Hills (ABH) has become
synonymous with eyebrows in the beauty world.
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ABH brand. Soare‘s gift as artist and entrepreneur is
complemented by an ease and grace with customers with
whom she connects daily in video tutorials and personal
appearances around the world. Her audience spans the globe
and comprises many of its most famous faces, who rely on
her unique vision of individual beauty to amplify their own.
Soare has achieved iconic status in her twenty-five year
journey to self-made entrepreneur and American success
story. She has been featured in The New York Times, The
Guardian, People, Vanity Fair, Vogue, Elle, and Allure,
among numerous other publications, and has appeared on
such television shows as The Doctor Oz Show, The Oprah
Winfrey Show, and America‘s Next Top Model. Soare's
belief in beauty‘s power to transform extends to her lifelong
work for women and children and the establishment of The
Anastasia Brighter Horizon Foundation, which supports and
advances the lives of young adults exiting the foster care
system.
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leadership decisions that have catapulted ABH to its standing
among the world‘s most influential cosmetics brands. As an
early adopter of social media platforms, Soare has made an
art out of knowing her customer a bold, self-regulating
approach to customer retention where products are tested and
reported on in real-time by millions of captivated followers
who demand top-performing formulas and visionary trends.
In industry-unique positioning, Soare puts herself forward as
the brand‘s first line of engagement, working directly with
ABH followers and influencers to introduce state of the art,
industry-defining products direct to consumer.
―Anastasia Beverly Hills is the crowning achievement of my
mother‘s extraordinary vision as an artist and entrepreneur.
My task is to align that vision with the dynamic voice of our
customer we‘re a winning team.
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Inspired by this age-old ratio, Anastasia created a unique and
breakthrough method of shaping brows. By following these
principles, she could create a set of arches that perfectly
framed and suited any face shape.
―Brows should begin directly above the middle of your
nostrils. The highest point of the arch should connect the
tip of the nose with the middle of the iris. Brows should
end where the corner of the nostril connects with the
outer corner of the eye,‖ Anastasia says.
This patented Golden Ratio method remains at the heart of
Anastasia Beverly Hills. Each product launch is inspired by
makeup‘s unique ability to create the illusion of facial
balance, symmetry, and proportion.
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The product line includes eyebrow pencils, brow gels,
powders, and pomades, each available in multiple shades.
Outside of brow products, Anastasia Beverly Hills makes eye
shadow palettes, lipstick, contour kits, and other makeup
essentials, which have attracted their own healthy following
of loyal fans.
AMAZON
SEPHORA
NORDSTROM
MACY’S
Most people don't know this, but Anastasia works with her
daughter Claudia to help create the makeup products, from
the contouring kits to the liquid lipsticks. "I always kind of
been a behind-the-scenes person," says Claudia. "I'm the
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president of the company. I started at the front desk of the
salon. I make all the makeup. Obviously, I run everything by
my mom first. She has to love it and approve it. But I make
the makeup, and she makes the brow."
21
CH-4 REVIEW OF LITERATURE
22
4.1 SECONDARY INFORMATION
23
that I like. Dipbrow is thick enough and pigmented enough
that I can really shape and build my brows into something
that I love.
So far I haven't really been able to tell how well it will hold
in in humidity because it's barely turning spring in my city,
we still have sbow on the ground, and I also have dry skin.
But I can tell you that it does last 16+ hours, I can't even tell
you exactly how long it lasts because I have found it's limits.
It is totally worth the price because a teeny tiny bit does both
brows.
24
I apply it with the ABH #7, it is a fantastic little brush, great
for travel. It is the perfect size and thickness to achieve
whatever brow look you want and it is super handy to have
the spooley on the other end. I may pick up the #12 at one
point just to have an extra brush.
The only thing other that I use after I have applied the Dip
brow is a bit of the ABH tinted brow gel in chocolate just to
hold the hairs in place. I am not going to do a full review on
this, but basically it is the best brow gel I have ever tried. I
love that it is tinted because it adds a little bit more depth and
dimension to my brows and it holds them in place really well
without flaking at all.
Also I find some products can make the skin under my brows
break out with horrible little pimples that hurt a lot. I have
been using this for a good few weeks and so far I have had no
issues, so that is a major plus!
25
BEFORE
AFTER
26
This, combined with her particularly compelling brow
products has made ABH a label to look out for. What exactly
is the Golden Ratio? It‘s in its truest sense a mathematical
formula that uses – the ancient principle of Divine Proportion
or Phi on the most neglected part of our face – brows. It
works on the principle that brows ought to be shaped
according to an individual‘s bone structure, designed to
deliver balance and proportion as unique as the individual.
27
Phi, on which this works on, is associated with aesthetic
perfection. If you‘re looking to know how to work this, do
check out the hundreds of videos that Anastasia puts out on
YouTube.
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4.3 MORNING RENAISSANCE EYESHADOW
PALETTE
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4.4 DIP BROW POMADE
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4.5 ANASTASIA BEVERLY HILLS LIP GLOSS
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4.6 DIP BROW GEL
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4.7 SUGAR GLOW KIT
34
I tried the lipstick in the shades Bohemian and Trust Issues,
two hue variations that are available in the December 2019
Allure Beauty Box. Both colors play on a delightfully
vampiric mulberry and immediately add a well-dosed hit of
drama to any look. This berry lip is one Liv Tyler could have
easily worn in the '90s, and similar shades were seen on the
runways this season.
The formula paints on easily with a precise paddle applicator.
A simple swipe was all it took to cover my whole mouth and
the lipstick dried down to a powdery matte stain in an
Olympian-record flash. The opaque, matte color didn‘t crease
or cake; felt weightless, flexible, and comfortable; and stayed
put all day — even when tested against adverse conditions
(as defined by one large coffee, two carafes of water, and one
very giant tea). After going hours without reapplication, my
mouth was still decidedly, and deeply, mulberry-hued with
nary a smudge.
35
But perhaps the best recommendation? The fellow subway
rider who politely, but insistently, tapped my shoulder to
inquire on the shade. Perhaps we all need a little more drama
in our lives.
36
CH – 5 POPULARITY OF
ANASTASIA BEVERLY HILLS
37
5.1 HOW ANASTASIA BEVERLY HILLS
BECAME THE MOST POWERFUL BEAUTY
BRAND ON INSTAGRAM
With 800 million monthly active users (500 million daily
active users) and a highly visual content platform, Instagram
is the best place to showcase your brand and engage with
your audience. With recent new features such as Stories or
Polls, Instagram has also significantly increased its usage
amongst younger demographics.
If you want to grow your brand quickly, you must build a
smart Instagram strategy.
Take the example of Anastasia Beverly Hills. In just a few
years, the brand has become one of the most engaging beauty
brands on Instagram. How did Anastasia Beverly Hills
manage that? And how can you apply the beauty brand‘s best
practices to your own brand?
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2018. Way ahead of any of its beauty competitors - including
Huda Beauty!
39
5.3 WHY DOES A BRAND LIKE ANASTASIA WORK
WITH MICRO & SMALL INFLUENCERS?
40
41
CH – 6 EXPOSE STATUS OF
ANASTASIA BEVERLY HILLS
42
6.1 A VISUAL TIMELINE
6.2 1989
In 1989, Anastasia Soare immigrated to the United
States from Romania with her young daughter,
Claudia Norvina Soare. Without knowing the language
or a single other soul, she found work as a salon
43
aesthetician and began the origin story of a brow
empire in the making.
6.3 1990
6.4 1992
6.5 1997
46
open – which the landlord was able to see from his
office. That was best told-you-so I could imagine."
6.6 1998
47
6.7 2000
6.8 2006-2007
48
6.9 2012
49
sending product build incredible relationships, even
leading to collaborations with talented artists,
including Amrezy, Nicole Guerriero, and Mario
Dedivanovic.
6.10 2013
50
6.11 2014
6.12 2016
51
“WHAT MAKES SOARE STAND OUT AS AN INNOVATOR
BESIDES HER ABILITY TO DRAW IN MILLIONS OF DEDICATED
SOCIAL MEDIA FOLLOWERS, IS HER SKILL AT WORKING
DIRECTLY WITH FOLLOWERS AND BEAUTY INFLUENCERS TO
HELP INFORM PRODUCT DEVELOPMENT. ‘MY TASK IS TO
ALIGN [MY MOTHER’S VISION AS AN ARTIST AND
ENTREPRENEUR] WITH THE DYNAMIC VOICE OF OUR
CUSTOMER,’ SOARE SAID.”
-WWD
6.13 2017
-ANASTASIA SOARE
53
CH - 7 DATA ANALYSIS AND
INTERPRETATION OF ANASTASIA
BEVERLY HILLS
54
7.2 INTERPRETATION OF BRANDING
STRATERGY OF ANASTASIA BEVERLY
HILLS.
55
E. WHEN AND WHY DID YOU
LAUNCH YOUR BROW LINE?
56
L. WHAT ADVICE DO YOU HAVE
FOR FOUNDERS OF NEW, UP AND
COMING BRANDS?
M. HOW DID YOU GET INVOLVED
WITH RUPAUL’S DRAG RACE?
57
7.1 DATA ANALYSIS OF ANASTASIA
BEVERLY HILLS
58
7.1.1 ANASTASIA SOARES HAS BECOME ONE
OF THE ―WORLD’S RICHEST SELF-MADE
WOMEN‖
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STAYING AUTHENTIC ON INSTAGRAM
Instagram is by far Anastasia Beverly Hills‘ most valuable
social platform for generating MIV. In fact, Instagram
brings 94% of ABH’s MIV from influencers. The brand
has managed to shape a beauty community online that creates
makeup looks specifically ‗for Instagram‘, but has done so in
an authentic way.
ANASTASIAS WOARDS
Anastasia Soares has previously said that she and her
daughter manage the brand‘s Instagram account on their own,
creating authentic content ―because they are in the salon, with
the customers.‖ ABH consistently repurpose content from its
consumers, far more than posting product ads, which offers
higher engagement as well as increased authenticity. Almost
every one of their 7 daily posts, features one of their fans.
CUSTOMER SATISFACTION
Anastasia also personally interacts with consumers on the
channel as she notes that ―by speaking directly with
consumers on social platforms, responsive brands can
innovate to meet real-time shopper demands.‖
61
7.2 INTERPRETATION OF BRANDING
STRATERGY OF ANASTASIA BEVERLY HILLS
[ Secondary information (interview session ) ]
63
Vintage Anastasia packaging. (Photo: Anastasia Beverly
Hills)
64
D. IN THE '90S BROWS WERE TERRIBLE
AND REALLY THIN — EVERYONE
PLUCKED THEM. DID YOU HAVE A HARD
TIME CONVINCING WOMEN TO STOP
DOING THIS?
Absolutely! It was very hard. It took me years to educate
women that brows are so important. It doesn't matter if you
do your makeup wrong — you can take it off and it's OK, but
eyebrows don't grow back if you tweeze for too long. For a
year or a year-and-a-half I was trying to figure out the perfect
[brow] shape, so I didn't charge anybody. I was doing facials
and body waxing, and after a year I started charging for
eyebrows because people started coming back getting their
eyebrows done, even the makeup artists at Neiman Marcus
[which was across the street.] I started charging $10.
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G. MATTE LIQUID LIPSTICKS ARE SO
POPULAR NOW.
It's not that easy to make different colors of liquid lipstick
because the formula is not stable. The labs didn't have
enough experience yet. We launched liquid lipstick last year
and it was insane. We cannot produce enough to keep
products on the shelf at Macy's now.
Kim Kardashian's makeup artist Mario Dedivanovic uses
your products a lot. How did you develop a relationship
with them? [Ed. note: ABH is currently working on a
collaboration with the makeup artist.]
The Kardashians have been my clients for many years, since
they were in high school. They have beautiful brows. Look,
it's a form of recognition when you have celebrities [using
your products] but remember I was on the Oprah show, too.
But I think the Kardashian effect [happened] the same time as
social media. You reach way more people through that than
you used to reach [even] through Oprah. It didn't just
"happen" for me two years ago. I've been working on this for
so many years. I've worked with every celebrity possible. Of
course the Kardashians are good, but I think I can link them
with social media because they have [that] power.
I've heard it was your daughter's idea to start an
Instagram account for the brand. How did you react to
that?
She said, "There's this new app Instagram that we have to get
on." I was like, "No. I don't like Facebook. I don't need to
know how many times a day somebody gets a cappuccino."
But I [gave in] and slowly we started posting and I loved it.
It's just me and my daughter posting. We pull content, we
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look for the legitimate artists that we like. I use Snapchat
behind the scenes. It's a lot of work. In the morning my social
media takes me four hours just to answer. I can't answer to
everyone, but I go through questions and try. I read my
comments. It helps us so much. I used to travel and in one
day reach 200 people. Now I put a post up and reach 50,000
people that are all over the world.
On Instagram the beauty vloggers are very influential for
brands. Who are the ones you really like or who have
helped get the word out?
We like to promote and support not only the already
established artists like Amrezy [Amra Olevic], Desi Perkins,
Chrisspy and Shayla, but also the up-and-coming ones who
have a thousand followers. It's a partnership with us. We help
each other. They're talented and they work really hard. Like
[Amra], people think, Oh, what does she do? That's a full
time job what she does. It's not easy what she does. Social
media is not easy.
People often question influencers' reviews online because
it's not always obvious which posts are sponsored and
which are genuine. Do you pay them or do you just send
them product?
They are my friends. We don't pay friends. We send them
products, and whatever they like, they post. I never ask
anybody to talk about it. I want people to be in love with
what I make. Everything that I do has to be organic. You
cannot fool women. You fool women once with a bad
product and they will never buy again. You give them a good
product and they will go crazy. Everything is organic with us.
That's the reason we are successful.
68
Anastasia Soare and daughter Claudia. (Photo: Anastasia
Beverly Hills)
71
Fenty, influencers are important but play a slightly smaller
role than across other brands. It‘s worth noting that its media
impact value was influenced by 46,779 mentions, helped by
the authority Rihanna commands as a pop star.
72
CH - 8 FINDINGS AND
SUGGESTIONS
73
1. FINDINGS
Jeffree star posted his review of the palette and experienced
similar problems with blendibility, oxidising shades and large
amount of fall out. Finishing by saying it was not Jeffree star
approved.
1. SUGGETIONS
Jeffree star always review about new product which have
launch and his review is of the honest review on internet, and
also a highest subscribed channel on YouTube with 17.5
million subscriber and 15.9 million in instagram. He said
Anastasia subculture eye shadow palette is not approved.
According to my suggestion Claudia daughter of Anastasia
soare should make its product more pigment and press harder
to minimize fall out or in future people could return the
palette and ask for full refund.
2. FINDINGS
The new Anastasia Beverly Hills brow pencil is coming
across with being extra dry and chipping off frequently.
2. SUGGESTIONS
As per my primary and secondary research on Anastasia
Beverly Hills, negative comments are rare, but this new
products could be hit market by slight changes like
inculcating moisturizing formula for smoothness which will
74
prevent from drying and chipping. Chipping can also occur
because of dry formula.
3. FINDINGS
As per survey their are many people across the world have
received damaged product and have also faced terrible
customer service team, also in some point they stopped
replying about query.
3. SUGGESTIONS
My suggestion on this is Management of Anastasia Beverly
Hills should insure how customer Service team are, because a
75
customer service provider should be polite and should be soft
spoken as well as should listen to every problem and query
about product and should suggest and clear out if they can do
anything about it as soon as possible.
And also shipment packaging should be made more firm and
look after it for minimize the damage.
4. FINDINGS
As per people review the brushes of Anastasia Beverly Hills
is useless with shimmery shades.
Also people have to be very careful while using eye shadow
because it is too powdery and customer have to use it
carefully which is very time consuming.
76
4. SUGGESTIONS
When it comes to matte eye shadow its pretty good.
It is cruelty free as it‘s been said at interview and also
mentioned in article of Anastasia soare.
Customer said the pigment of shadows is amazing, it have
enough neutral shades for everyday look.
Anastasia Beverly Hills users have said that ―they feel
expensive because of their packaging and design of the
product‖.
5. FINDINGS
As per research and many people use Anastasia
Beverly Hills products. Users have said that this
product gives them confidence because brows are the
most important part of the face and it plays a major role
in showcasing expressions, confidence in speech, etc.
As per reviews and surveys, non-users are willing to
buy it but are hesitant due to its high price.
5. SUGGESTIONS
There‘s no doubt that Anastasia Beverly Hills is an amazing
product but on the other hand it is expensive. My suggestion
is to lower the price of product so that more people could
afford it and can feel confident about their own selves.
77
I myself use makeup products and I have been using
Anastasia brow definer, it is quite good and my brows are
perfect whenever I use it. It helps me get the look and attitude
that I want the people around me to perceive. It also helps me
project a more charismatic appearance.
It builds confidence in me.
78
CH- 9 CONCLUSION
79
I, conclude that Anastasia Beverly Hills is astonishing
brand.
I, have been using brow pomade gel and definer for
three years, it‘s quite an amazing product as I have said
that it has boosted my confidence, there are many
positive sides of Anastasia brand.
Anastasia lately growing in India and many men and
women who have interest in makeup are getting to
know about this product.
This product is prarabin, sulfer and crulty free which
lead doesn‘t to skin damage. Where on other hand a
dry skin that has not been primed can come across as
the product being not as smooth or its falling out.
Sometime product may get dry but it could get fixed by
illuminating gel or by face serum.
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CH- 10 BIBLOGRAPHY
81
Magazine – Vogue
Website: -
1. www.anastasiabeverlyhill.com
2. https://digiday.com/marketing/brows-fleek-anastasia-
beverly-hills-followed-beauty-instagram-account/
3. https://www.harpersbazaar.com/uk/beauty/make-up-
nails/a23319840/anastasia-soare-interview/
4. https://www.allure.com/review/anastasia-beverly-hills-
liquid-lipstick
Reference book:-
Lady literature
Beauty and Books
82
CH-11 ANNEXURE
83
What do you know about Anastasia Beverly
Hills?
0 1 2 3 4 5
Highly recommended
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