CONFÉRENCE DES NATIONS UNIES SUR LE COMMERCE ET LE
DÉVELOPPEMENT
PORT PERFORMANCE WORKSHOP OF UNCTAD PORT TRAINING PROGRAMME
Time Tuesday 28 Oct
08h30-10h00 Registration and Opening
Ceremony: Linking strategy and
performance
Introductory and key note talks,
including workshop goals.
BREAK
10h30-12h30 Performance measurement
Identify strategic management
systems internal to each
participating port.
LUNCH
13h30-14h30 Stakeholder Measures
Consider research trends and agree
external public metrics to include.
BREAK
15h00-16h30 Port Typologies
Agree on basis for port
classification and comparisons
NETWORKS
Manila, Philippines, 28-31 October 2014
Wednesday 29 Oct
Ship Operations
Examine data submitted and
review definitions. Agree key
performance metrics
BREAK
Cargo Operations
Examine data submitted and
review definitions. Agree key
performance metrics
LUNCH
Services Operations
Examine data submitted and
review definitions. Agree key
performance metrics
BREAK
Financial Performance
Examine data submitted and
review definitions. Agree key
performance metrics
UNITED NATIONS CONFERENCE ON TRADE AND DEVELOPMENT
Thursday 30 Oct Friday 31 Oct
Human Resources Final Evaluation
Examine data submitted and A. Agree data collection, custody
review definitions. Agree key and reporting protocols
performance metrics B. Agree workshop conclusions,
action plan, and report
Workshop final assessment (form)
BREAK BREAK
Infrastructure (investment)
Examine data submitted and Closing Ceremony
review definitions. Agree key
performance metrics
LUNCH LUNCH
Environment
Consider research trends. Agree Port visit (provisional)
key performance metrics to apply
and data collection requirements
BREAK
Market and Customer
Consider research trends. Agree
key performance metrics to apply
and data collection requirements