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Your First 100 Days

As a Facility Manager

Alaa Al hjaj
Facilities Management Professional |CFM®|CMRP®|
PMP®| LEED® Green Associate™.
Certainly!
As a facility manager, your first
100 days on the job are crucial
to establishing yourself as a
competent and effective leader.
Here is a roadmap of some
important steps you can take
during this time.
First 100 Days Roadmap

- Meetings - Develop a maintenance plan - Monitor progress


- Develop a project plans

- Familiarize yourself - Review safety/emergency - Review staffing needs -Evaluate team


with the facilities protocols performance

DAYS 1-10 DAYS 61-100


DAYS 11-30 DAYS 31-60

- Review Contracts - Meet with stakeholders - Develop training programs -Develop long-term
plans
- Review Budget - Establish -Implement technology
communication channels solutions -Build relationships
- Identify critical
infrastructure - Review service level - Celebrate successes
agreements
Days 1-10

Meetings
With team and key stakeholders and Familiarize yourself with the
anyone else you will be working with. facilities
Introduce yourself and establish 01 02 Take a tours of the facilities to
relationships, This includes the client, get a sense of the layout,
team members, vendors, and equipment, and infrastructure.
contractors.

03 05
04
Review contracts Identify critical infrastructure
Review all existing contracts with Review budgets Its required for the smooth operation of
vendors and service providers to Review current budgets and the facilities, such as HVAC systems,
ensure they are up to date, and identify areas where cost electrical systems, and plumbing, and
identify any areas that may need savings can be made without ensure they are properly maintained.
renegotiation or termination. sacrificing the quality of services.
Days 11-30

PM Plan Communication
plan
Safety/Emergency Prioritize
plan tasks

Review Safety/Emergency protocols Develop a maintenance plan


Review existing safety/emergency protocols and identify Develop a maintenance plan for all critical
any areas where improvements can be made to ensure infrastructure, including regular inspections and
the safety of employees and visitors. preventive maintenance.

Establish communication channels Address urgent issues


Establish clear lines of communication throughout the Address any urgent issues identified during your
teams/stakeholders to ensure that everyone is assessment, such as missed deadlines or critical
informed and aligned with your goals. equipment failures.
Each question start by “HOW”
your answer must be a “PLAN”
Days 31-60
Develop a project plan
Develop a project plan for any major facilities
projects, such as renovations or upgrades, and
ensure they are aligned with the organization's
strategic goals.

Review staffing needs


Review staffing needs and identify any gaps or
areas where additional resources may be required.

Develop training programs


Develop training programs for staff to ensure they
have the skills and knowledge required to perform
their roles effectively.
Implement technology solutions
Identify areas where technology solutions can be
implemented to increase efficiency and streamline
operations.
Review service level agreements
Review existing service level agreements with
vendors and service providers to ensure they are
meeting expectations.
Days 61-80
“It is impossible to improve any process until it
is standardized. If the process is shifting from
here to there, then any improvement will just Monitor progress
be one more variation that is occasionally used Regularly assess progress towards your goals and
make adjustments as necessary. This will help
and mostly ignored. One must standardize, ensure that your initiatives are on track and making
and thus stabilize the process, before the desired impact.
continuous improvement can be made.”
Evaluate contracts and vendors
Evaluate existing contracts and vendors to ensure
that they are delivering value and meeting your
expectations.

Continuously improve
Continue to assess and improve the project's
operations and processes to ensure that it is
running efficiently and effectively.

Stay informed
Stay up to date with industry trends and best
practices to ensure that the project remains
competitive and cutting-edge.
Days 81-100

Celebrate successes with your team


and stakeholders to build morale and
reinforce the importance of facilities
management to the organization.

Develop long-term plans for the facilities,


Develop long-term plans including capital expenditure plans and
strategic initiatives.

Evaluate team performance and


Evaluate team provide feedback to individual team
performance members to help them improve.

Evaluate progress against the


Evaluate progress maintenance plan, project plan, and
budget to ensure goals are being met.
The true measure of Facilities Management isn’t
how quickly we respond to issues , but how
many we prevent.

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