Sheet 1

Discuss the following items:

1. Define health care management and health care managers.
2. Delineate the functions carried out by health care managers and give an
example of a task in each function.
3. Explain why interpersonal skills are important in health care management.
4. Compare and contrast three models of organizational design.
5. Why is the health care manager’s role in ensuring high performance so
critical? Explain.
6. Characterize the health care manager’s role in change management and
assess the extent to which this has an impact on the success of the change
process.
7. What are some of the health care market trends you can identify in your
market? How might they affect your job as a manager, and how would you
react to/prepare for them?
8. How strategic planning is a dynamic, vs. linear, process. Why is this
important?
9. Summarize the purpose of the SWOT analysis and how it is best used in the
planning process.