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  • Task #4

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    Gwen Llanes Ambrona
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    This document discusses two conflict cases and provides recommendations. For case 1, it recommends management take an open-minded approach considering salespeople's wants, as there is a goal incompatibility and differentiation conflict. For case 2, collaborating would be the most effective style for the company as a whole, followed by compromising, with competing being the least effective.

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    This document discusses two conflict cases and provides recommendations. For case 1, it recommends management take an open-minded approach considering salespeople's wants, as there is a goal incompatibility and differentiation conflict. For case 2, collaborating would be the most effective style for the company as a whole, followed by compromising, with competing being the least effective.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    6 views1 page

    Task #4

    Uploaded by

    Gwen Llanes Ambrona
    This document discusses two conflict cases and provides recommendations. For case 1, it recommends management take an open-minded approach considering salespeople's wants, as there is a goal incompatibility and differentiation conflict. For case 2, collaborating would be the most effective style for the company as a whole, followed by compromising, with competing being the least effective.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Torculas, Alvir

    BSTM 3
    Evening Session
    Task #4
    Case 1

    1. What’s the best way for management to look at this conflict?


    - Management should look into this conflict with an open mind, also bearing in
    mind the wants of their salespeople.
    2. What kinds of conflicts are going on here?
    - Goal incompatibility and differentiation
    - Reward systems

    Case 2

    3. Rank order the options in terms of what style of intention would yield the
    best outcome for the company as a whole. Number 1 would be the most
    effective and efficient and number 3 would be the least.
    1. Collaborating style
    2. Compromising style
    3. Competing style

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