Agriculture Sector Smart City Sector

• IoT smart farming implementation • 2 smart cities (Kuching and Miri) implemented
(TKPM/ARC/IPS/Kabuloh, ATC Oya • SIOC platform (face recognition, Geo-fencing)
and ATC Kubong • 30% travel time reduction
• Farmer’s household income • 262 smart traffic lights state wide
improved by 30% to 40% (RM17K) • Smart Street Light (DBKU)
Digital • Agropreneurs income (1mil per year) • Hydrogen bus (SEDC) e – Commerce Sector
Government Sector 10/21 (48%) 15/36 (42%) • Fintech (S Pay Global) platform
• * 88 services integrated into ISM RM2.8 Bil worth of transactions per
and Sarawak ID for easy access to month (including rural), 657,824
government services registered users, 86,154 registered
13/20 (65%) 4/9 (44%)
• 847,8226 Sarawak ID registered ECONOMIC merchants
• One e-commerce platform
SSO enabled` SECTOR • Collaboration with Shopee (Dig. Mall)

Tourism Sector
4/5 (80%)
29 5/10 (50%) •
Digital Health Sector
Contract tracing<1 day
STRATEGIC • eHDF (2,468,296 records) and
•
•
Digitalized tourist experience
Increase the revenue for local
ACTIONS 5 enter Sarawak (1,024,527
records)
businesses by 25%. 3/6 (50%) Additional • Push notification via Sarawak ID
Manufacturing 4.0 Sector Social Sector
Total Initiatives • iSarawakCare, 500K KGC registration
• Enhanced Samajaya industrial park • Sarawak Micro-Credit Scheme
security • Disbursement of 54mil BKSS via fintech
Implemented • 4 production ready technologies • Digital Community Centre (DCC) Physical
• Access to high tech facilities Development
(>8 multinational companies) • Literacy skill, PANDEI, Entrepreneur programs
 Innovation & Entrepreneurship
6/8 (75%)
• 8 innovation hubs set up mentored by industry experts,
Digital Inclusivity
4/4 (100%)
>20K people benefitted from innovation hubs programs. • 42 DCC was setup, 2,368 programs conducted with 60,700
participants.
Research & Development IDECS 2018-2020: 412,854 participants (physical & virtual)
2/4 (50%) •
with 30,000 view via UKAS and TVS live streaming
• 6 IP commercialized, • 239 Sarawak Pay x BSN agents
• Testbeds and openlab collaboration • 94,278 participation has immersed into digital marketing
• ABS research collaboration • 818 awareness programs ,47 episodes on radio shows
covering topics on Digital Economy
Cyber Security 2/5 (40%)
• Implement Sarawak ICT Security Policy ENABLERS
and Sarawak Computer Emergency Digital & Data 4/5 (80%)
18
Response Team (QCERT).
• The state data centre is ISO 27001: 2013 • To date 201 dataset, 14,995
certified (SAINS) total downloads
• 0 cybersecurity breaches • Integrated with National Open Data
STRATEGIC
• Data Sharing Policy completed.
Digital Infrastructure ACTIONS • SIOC & IRIX DC
9/15 (60%)
▪ 284 erection completed, 12 on-air, MySRBN
▪ Coverage footprint increase from 2.5KM to 5KM radius
▪ WIFI SALURAN200 is serving 29,483 with 7858 connected devices and
Digital Skill and Talent Management 13/17 (76%)
currently serving estimated around 29,684 in 150 sites ▪ More 10K people benefitted from e-learning module,
▪ Traffic in Sarawak increased to 4TB graduate and postgraduate scholarship for researchers,
▪ New gateway from Kuching – Batam ( Private initiative) in final stage. access to COE facilities. 8000 students trained in 16 stem
Sea Trial done & currently in “cable laying” from shore to DC ( both side: programs and 33% gold medallist in Junior innovate primary
Kuching & Batam ) school competition, 122 certified digital entrepreneurs and
▪ Multiple GW (Brunei & Indonesia) by private initiatives marketeers.
▪ Upgrade bandwidth (WBM & Samarahan DC)
▪ Telco policy
▪ Talent policy
 HPT 2017 REVISIT RETHINK & RECHARGE
No. Areas/Sectors Issues and Challenges
1. Smart City • Low adaptability to emerging technologies.
• Lack of seamless, smart, end-to-end and integrated
e-government services. Limited public information
sharing from government (Data Sharing resistance).
• The Smart City Masterplan not accessible to every
agencies.
• Currently, only Kuching and Miri have Smart City
Masterplan.
• Miri Smart City project has completed, Kuching on-
going. Expected more requests from other
authorities (BDA & SMC)
• Fragmented approach whereby each agencies
implementing their own Smart City projects.
2. Legislation • Existing of mandatory Federal Act which
and inconsistent with the State direction. i.e., Digital
Governance Signature Act.
• Limited understanding on ICT/digital technology
limit the capacity of legal officers to draft
comprehensive legislation.
Proposed Solutions
• Immediate formation of Smart City Committee to
discuss approval processes for digital infrastructure
development. The committee shall consists of MPHLG,
MOTS, MUT, SMA, Local Councils, R&DO and other
relevant agencies.
• Ensure readiness to implement Smart City initiatives
(Connectivity, specialists, ecosystem of technologies
and solutions adopted by the relevant authorities).
• Adopt Kuching Smart City Masterplan as a model for
other major towns, e.g., Bintulu and Sibu.
• SMA to strengthen their legal and ICT departments to
develop the Digital Economy policies and legislation
matters.
• To accelerate the development of digital talent (e.g.,
through Digital Academy, Leadership Institute, SCOPE
and others).
 HPT 2017 REVISIT RETHINK & RECHARGE
No. Areas/Sectors Issues and Challenges
3. Tourism • Lack of Digital Technology talent capacity in
Tourism sector.
• Unstable internet connectivity in tourist
hotspots (e.g., Mulu National Park).
4. Agriculture • Readiness of local farmers to adopt (learn
and invest) smart technologies.
• Agriculture stations are located across
Sarawak. Some areas are lacking of
amenities (electricity, water supply & road
access).
• Low and unstable Telecommunication
Connectivity.
• Lacking of talent and capability in digital
technologies in M-FICORD, DOA, SLDB,
SALCRA and DVSS.
Proposed Solutions
• Reskill and upskill the talent capability in tourism sector
(private & government). CENTEXS, PPKS & MEITD to
address this issue with the tourism industry.
• Seek and attract private sector to invest or joint partner with
SEDC to develop tourism attraction (e.g. Damai Peninsular)
and provide hospitality services in Sarawak.
• Develop and upskill the talent capability in digital technology
for agriculture sector through introduction of relevant courses
in Agriculture Institute and CENTEXS, through existing local
training providers by Q2 2023.
• Provide supporting digital economy ecosystem through
improvement in digital infrastructure and utilities in semi-
urban and rural areas.
• Attract private sector to invest or joint partner with Sarawak
GLC and statutory bodies to develop modern agriculture and
livestock industry.
• Finalise the existing proposal for modern farming by private
sector (e.g., proposal by Singapore company)
 HPT 2017 REVISIT RETHINK & RECHARGE
No. Areas/Sectors Issues and Challenges Proposed Solutions
5. E-Commerce • Third party platform incurred high costs • Establish a common platform for industry (e.g.,
(e.g., Agoda, Trivago). tourism).
• No Sarawak-owned e-Commerce • Leveraging on existing well-knows e-Commerce
platform for industry players to platform (Shopee, Lazada, Alibaba, etc.).
consolidate to promote products and • Continue provide e-Commerce awareness and
services. training for rural community through digital marketing.
• Connectivity issues in rural areas. • Expedite Digital Community Center (DCC)
establishment as training facility for rural communities.

6. Manufacturing • Challenging and resistance for local • Continue to create awareness on IR4.0
industry players to adopt (learn and • Leverage on Federal’s assistance on IR4.0
invest) IR4.0.
• Majority local industry operation
between IR2.0 – IR3.0.
• Same issues happened in other parts of
Malaysia.
 HPT 2017 REVISIT RETHINK & RECHARGE
No. Areas/Sectors Issues and Challenges Proposed Solutions
7. Digital • Lack of manpower & capability of the agencies' ICT • Develop policies to support adoption of digital
Government personnel. technologies and digitalisation of government
• Sarawak Government had stopped the recruitment of F services to improve ease of doing business.
post - Information System since 1993 lead to lack of IT • Develop enterprise architecture for Sarawak
talent in Sarawak agencies. Government.
• Resistance to change and readiness to transform • Strengthen the existing initiatives by SSMU to
through digitalization and technology adoption. develop the capability of the CIO/ACIO in
• Lack of agencies’ capability to develop comprehensive Sarawak agencies.
ICT planning that are integrated and supporting • Speed up the appointment of Chief Digital
agencies strategically. Officer (CDO) & Agency Digital Officer
• Lack of policies and governance structure to support (ADO) in relevant agencies by Q3 2023.
Digital transformation. • Improvement to Digital Government Division
• In need of upskilling on ICT related new field (data (SSMU) structure and functions as technical
analytics, blockchain, etc.). agency by Q1 2023.
 HPT 2017 REVISIT RETHINK & RECHARGE
No. Areas/Sectors Issues and Challenges
1. Digital Infrastructure • Delay in siting approval because the
(Telecommunication) process involving multiple agencies and
authorities.
• Land acquisition issue.
• Access to the sites.
• Telecommunication licensing issue/Federal
Act (Sarawak-owned Spectrum).
• Limited expertise (e.g., fabricator) in
telecommunication to expedite the
operation.
• Delay due to backhaul service provider
commitment.
Proposed Solutions
• Streamline and shorten the siting approval process.
• Provide options for land acquisition (e.g., rental or
acquire).
• To extend the tower access road to nearby
settlements to ensure local community acceptance to
the tower development in their area. This condition to
be incorporated in the tower planning approval.
• Form Taskforce/Committee in Q1 2023 to discuss
approval process for digital infrastructure development.
The committee consists of MUT, MuDENR, SMA,
MCMC, L&S, PBT and SDEC.
• Sharing of the GIS-based land information.
 HPT 2017 REVISIT RETHINK & RECHARGE
No. Areas/Sectors Issues and Challenges Proposed Solutions
2. Digital Skill and • Currently, several agencies overseeing the • SMA to collaborate (Q1 2023) with MEITD, CENTEXS,
Talent Development talent requirement for Digital Economy Higher Learning Institutions, Technical Colleges, and
(Talent Management) (e.g., MEITD, HRDM, SCOPE, LI, SDEC Industry Players to provide TVET Digital Economy
and CENTEXS) could lead to related trainings.
overlapping/mismatch. • HRDM to coordinate the upskilling and reskilling
• So far, no comprehensive research to programmes for SCS starting from Q2 2023.
identify the workforce demand and skills • SMA and MEITD to carry out study/research on Digital
required in Digital Economy. Economy workforce demand.

3. Digital Data + • Restricted data sharing and integration • Sarawak Government (SSMU) to negotiate with
between Federal and Sarawak Government Federal Government on the data exchange (e.g.,
Digital Health applications due to red tape, SOP systems and platform for data exchange).
(MyGDX-Fed/Data.Sarawak-SG). • SSMU and SMA to fully enforce the data sharing
• Resistance data sharing among agencies policy among Sarawak agencies.
in Sarawak, e.g., patient data • Develop comprehensive data management
confidentiality/PDPA. framework and operational structure for Sarawak
• Lacking data management framework Government.
(governance, monetization, security, etc.).
 HPT 2017 REVISIT RETHINK & RECHARGE
No. Areas/Sectors Issues and Challenges
4. Research & • Lack of targeted research on new innovation and
Development application of digital technologies in key economic
sectors.
• Limited public awareness/knowledge on the
availability/accessibility to facilities and services at
Digital Village and Innovation Centres
5. Digital Inclusivity • Low or no internet connectivity especially in rural
areas restrict the application of digital technology.
• Acceptance of digital transformation among rural
folks.
6. Digital Innovation • Insufficient policy & incentive for foreign Tech
& Entrepreneurs.
Entrepreneurship • Lack of coordination and streamlining of programs
and incentives for digital entrepreneurs among the
different stakeholders.
• Lack of quantifiable data and measurement metrics
on digital innovation & entrepreneurship.
Proposed Solutions
• Provide grants/scholarships to Higher Learning
Institutions to undertake more specific/targeted
research in digital economy.
• Targeted research to focus on key enablers and
economic sectors stated in PCDS 2030.
• Maximising the innovation output of the Digital
Village and Innovation Centre
• Accelerate the internet connectivity through the
completed telecommunication towers.
• Community engagement through JKKK, DIH, DCC
& PEDi.
• Strengthen the Digital Community Centres to foster
digital awareness among Sarawakians.
• Develop Sarawak Entrepreneur Policy (include
GIG, e-Residency, Foreign Talents and Digital
Nomads and Tech Entrepreneurs).
• Sarawak Entrepreneurship Development
Coordination Committee (SEDCC) by MINTRED to
reinforce the entrepreneur development
coordination and data collection in Sarawak.
 HPT 2017 REVISIT RETHINK & RECHARGE
No. Areas/Sectors Issues and Challenges
7. Cyber Security • No agency to champion the
Cyber Security operation,
monitoring, coordinate, reporting
on cyber threats.
• Lacking Cyber Security policies
for Sarawak to enforce.
• Cyber Security Act is under
Federal purview.
Proposed Solutions
• Form Sarawak Cyber Security Unit by 2023. The Unit will
provide Cyber Security services and guidance to the
Government, businesses and citizen including critical
infrastructures.
• Data Governance – develop & implement policies,
procedures, plans and execution intended to provide
security, confidentiality, availability, and integrity of the
information
• Information & Communication Technology Systems –
oversee the quality & effectiveness of the policies and
procedures with respect to its information and
communication technology systems
• Incident Response – manage procedures & processes for
responding to any cyber incidents
• Disaster Recovery – review and advise periodically
disaster recovery capabilities
• Compliance Risks and Internal Audits – manage risks
related to information and communication technology
systems and processes
• Develop annual report on Cyber Security for Sarawak
 HPT 2017 REVISIT RETHINK & RECHARGE
No. Areas/Sectors Challenges Proposed Solutions
8. PCDS 2030 Alignment - • Digital ecosystem readiness to • Establish state-wide network coverage of telecommunication
Economic Sectors support digitalisation of economic infrastructure, adopt advanced technological solutions and
sectors. human capital to accelerate growth in key economic sectors
in partnership with private sectors.
• Modern agriculture and precision farming
• Promote digital platform for SME development
• Application of AR/VR in tourism sector
• Provide digital platform for geological data sharing to
facilitate investment in mining sector
 HPT 2017 REVISIT RETHINK & RECHARGE
No. Areas/Sectors Challenges Proposed Solutions
9. PCDS 2030 Alignment - • Agency-centric data storing system and • Adoption of digital technologies to improve ease of
Ease of Doing Business framework lead to disintegrated information doing business to facilitate investment and making
and ICT Investment to potential investors. Sarawak as preferred investment destination.
• Long wait-time for businesses to start their • Operationalise Invest Sarawak and establish ICT
operations due to manual and ad-hoc Unit to grow ICT investment in Sarawak.
application and decision-making process. • Enhance interactions between businesses and
government through smart data sharing and
interactive platform.
10. Governance Structure • Lack of project management coordination Establish Digital Economy Governance Structure
and monitoring • Policy – SMA Board
• Programme Level – Management Committee
(EPU, SFS & SMA)
• Project Level – Working Committee (Agencies,
Private Sector, GLCs and Universities, TVET)
 DIGITAL ECONOMY POLICY FOCUS AREAS
• AI Policy
• Emerging Technology Development Policy
• Broadband Policy
• Spectrum Strategy
• 5G Strategy
Technology
• etc

• Digital Inclusion & Awareness

• Telecommunication Regulation • Digital Education and Skills
• Digital Services and Platform Taxation Ecosystem Capabilities • ICT Workforce Development
• Emerging Technology Regulation • R&D Policy
• Digital Business Support DE • etc
• etc
POLICIES

• Capital Market Policy

• Industrial Policy • Digital Government Strategy
• Higher Education Economics Industry • Industry4.0
• International Trade Policy • Open Data Policy
• Investment Regulations • Data Integration Policy
• etc • etc
 Digital Economy Governance
MMKN / CABINET

The Right Honorable Premier of Sarawak

SMA Member Committees
• Digital Government Committee
• Establishment Committee
Economic Planning Unit / • Finance & Tender Committee
• Audit & Risk Committee
State Financial Secretary
Sarawak Multimedia
Programme Level Policy Level
Authority
Sarawak Multimedia
Authority

INFRASTRUCTURE HUMAN CAPITAL

PUBLIC SECTOR
& PRIVATE SECTOR 3Ps Governance
SDEC SSMU/SAINS
MEITD & DIGITAL Structure
ACADEMY - CENTEXS
Project Level
MSMEs* MNCs* MSMEs* MNCs* TVET Universities • Policy – SMA Board
Ministries Agencies Ministries Agencies Ministries Agencies • Programme Level –
GLCs* Community GLCs* Community GLCs* Leadership Management Committee
Institute
*MSMEs – Micro, Small & Medium Enterprises
MSMEs*
• Project Level – Working
MNCs*
Committee
*MNCs – Multinational Corporations
*GLCs – Government Link Companies
SCOPE
THANK YOU