Corporate

Partnership
Proposal

Digital, One Stop

Population Healthcare Management
 Who we are
Our JV partners represent the largest in their respective areas and have enabled fast growth
and helped build a strong reputation

SoftBank SURVEY NPS

Leading tech investor and financial company

Ping An Good Doctor Grab

Asia-Pacific’s largest insurer Largest consumer app in

Southeast Asia
and healthcare tech leader

Combining financial strength, well-established tech

capabilities and a large, loyal user base has enabled Good Doctor & GrabHealth became Indonesia’s 2nd most
Good Doctor to jump ahead in the digital health space. used Telemedicine platform within 1 year of launching

Sumber: Nielsen Customer Survey 2021, periode rilis Q2 2021

 Where are we
Good Doctor provides digital solutions to address Indonesia’s biggest pain points

D.I. Aceh
3021
Sumatra Utara Kalimantan Utara
4825 2015

Riau Kepulauan
3219 Riau Gorontalo Sulawesi Utara
2016 Kalimantan 2163 1547
Barat Kalimantan Maluku Utara
4114 Timur 3926
Sumatra Kepulauan 1824 Papua Barat
Barat Babel Sulawesi 2227
Medical: 2575
Jambi
1866 Kalimantan
Tengah
4382
Tengah
Population Ratio 1936
2947 Sulawesi
Sumatra Selatan Barat
in Indonesia Bengkulu
5382 3718 Sulawesi
Tenggara
Papua
D.K.I. 4436
2247 Jakarta 3016 Maluku
Kalimantan
450 Jawa 4474
Selatan
>5000 Lampung Tengah Jawa
Sulawesi
Timur 3027
6016 2539 Selatan
2158
3107
2500 - 5000 Bali Nusa Tenggara Timur
Banten 1297 8185
4600
Jawa
<2500 Barat D.I.Y.
7453 Yogyakarta https://www.bps.go.id/publication/2019/07/04/daac1ba18cae1e90706ee
740 Nusa Tenggara Barat
760 58a/statistik-indonesia-2019.html
● Large archipelago with unreliable
transport links
Medical resources
● Distribution is skewed to Online to Offline Payor network
Dedicated doctors bridge
Integrated with Admedika
metropolitan areas. demand gap (24/7) >2500 pharmacy partners in
(largest TPA in ID)
>100 cities in Indonesia
● Indonesia only has 3 doctors for Consistent & standardized
medical service quality Partner with >40 large
>1000 hospital/lab partners insurance companies
every 10,000 population.
 How healthy are our populations?
We conducted a survey to understand how our users feel and how we can help with our digital health services

Traditional Corporate
76% 34% Healthcare Management
Solutions:

Private
Experience symptoms causing Less than half follow up by Group
worry about their health condition consulting with a doctor due Insurance
at least once a month​ to various reasons
Self-managed
Healthcare
Light to medium cases Avoiding reimbursement and (ASO)
administration
May be solved with early treatment Commute/waiting times to visit
BPJS /
offline facilities
Government
Prefer to self-manage / self medicate coverage
How effective are the current solutions?
We asked employees and HR professionals to share their most significant concerns

Main concerns
Individuals Employers
● Coverage limitations ● Insufficient Coverage
● Claim process ● Employee Turnover
● Time/effort spent to ● Budget Control
visit offline facilities ● Administrative burden
 How does Telemedicine support your population?
Good Doctor collaborates with employers and insurers across various sectors to provide best-in-class healthcare
technology and facilitate smart management of their populations’ health and wellness.

Provide expert support and Promote preventive and Support company performance by
guidance in managing health proactive behaviours to stay protecting the most valuable
conditions via our dedicated GPs healthy by taking a digital-first asset of all - the people -
and Specialists from anywhere in approach to managing their providing added value to your
Indonesia their overall health status company through increased
productivity, employee attraction &
retention rate

By focusing on our partners as well as our patients, our aim is to be

Indonesia’s No 1 Telemedicine platform in the B2B space.
All ideas, visuals are proprietary of Good Doctor Technology Indonesia. 2021
Population Healthcare Management Solutions
 Pay-Per-Use

Save more by managing your

employee’s health benefit through
our PPU membership system. Direct Consult Meds Delivery Data Recap Settlement
User can start Prescription given Usage data will sent on Corporate / approval
Two flows available: consult instantly and delivery every cycle or real time and payment made
with AdMedika

1. Instant deduction via TPAs or

Insurances
Save your employees health benefit budget up to 87%
2. Direct Partnership
Pay-Per-Use CASE STUDY Average of Cost (IDR)*
% Saving
Benefit Type Price ICD Code ICD Description Digital Offline

GP 24/7 IDR 17K K30 Dyspepsia 70,055 466,322 84%

Acute nasopharyngitis
Specialist IDR 90K J00 65,291 456,027 85%
[common cold]
Medicine Purchase As Charged
R50 Fever 74,767 529,011 85%
Acute pharyngitis
J02 48,575 402,870 88%
[Unspecified]
 Digital Vouchers

Tailored made medicine and teleconsultation vouchers for

additional benefits, special events or priority customers.
Vouchers can be used in our digital platforms.

Teleconsultation Health mall vouchers

services vouchers for purchasing health
(GP or SP) products

General T&C:
● One voucher per transaction
● Voucher value is adjustable as per request
● Pay Per Use or Pay upfront payment options
 Fixed cost subscriptions
Our pre-paid subscription plans provide access to Good Doctor Telemedicine services with fixed
pricing to help control your healthcare spending

Cost-saving up to 80% than typical corporate Capitation CASE STUDY Average of Cost ( IDR )*

employee benefit spending in a year. Ideal for # Employee Limit per Person 100% Offline
Online Outpatient
via GDTI Capitation
Corporate Clients without any Outpatient Benefit.
100 IDR 2,500,000 IDR 250,000,0000 IDR 200,000,000

500 IDR 2,500,000 IDR 1,250,000,000 IDR 99,500,000

1000 IDR 2,500,000 IDR 2,500,000,000 IDR 199,000,000

Case Study above is showing how much money in OUTPATIENT BENEFIT will
Settlement Direct Consult Meds Delivery Data Recap a company spend if they provide online outpatient as first entry point for
Corporate / approval User can start Prescription given Usage data will sent on
every cycle or real time any symptoms, whereas 70% of them will likely be solved through online
and payment made consult instantly and delivery with AdMedika
consultation. Total saving through 2021 in our Capitation population is at
average of 64%

Benefit Type Price NOTES:

1. Digital Outpatient Coverage will follow Good Doctor’s own outline and formulary
GP 24/7 As Charged 2. Risk of Overmedication or overcharged is in Good Doctor’s side
3. We cannot deny medications but we can help to educate Users on what are and are not
Specialist As Charged covered and why
4. Company can use Capitation as its first Outpatient Option before employees go to any
Medicine Purchase As Charged offline facilities
 Our standard subscription plans
Our standard plans offer a combination of GP and Specialist consuttlations, prescribed medicines
and a range of education and support. Customisations are available upon request.

Bronze Silver Gold

Starting from Starting from Starting from
IDR149,000 / 299,000 IDR199,000 / 599,000 IDR249,000 / 749,000
Individual / Family Individual / Family Individual / Family

Unlimited 24/7 GP Access

GP Prescribed Medicines -

Specialist Access - -

Specialist Prescribed Medicines - -

Webinars & Health talks

Terms and conditions :

● All pricing subject to tax.
● Pricing is based on min 100 pax.
● Medicines as prescribed by GD platform doctors only
● Family plans include spouse and max 3 children
● Custom subscription plans available upon request
 Digital-first, comprehensive health insurance
Working together with AXA, Good Doctor has co-designed Indonesia’s first digital-based Comprehensive
health insurance product, combining online and offline medical services at half the cost of traditional plans.

Digital Services: Offline Benefits:

Unlimited digital outpatient GP services Up to 10 x offline Specialist consultations
Up to 10 x online Specialist consultations Up to 100jt/year OP coverage
Unlimited prescribed medications Up to 120jt/year IP coverage
Seamless Online/offline referrals Cashless settlement OR simple reimbursement process

Pricing: Traditional insurance

Offline IP only starting from IDR105k/month AXA Good Health

Offline OP only starting from IDR185k/month
Offline OP AND IP only starting from IDR245k/month
 AXA Good Health: Plan options

AXA GOOD HEALTH RAWAT JALAN

Rawat Jalan 1 Rawat Jalan 2 Rawat Jalan 3

2,035K/tahun 2,255K/tahun 2,530K/tahun

Manfaat Online

Telekonsultasi (GP) Unlimited

Telekonsultasi (Spesialis) 6x 8x 10x

Obat/Obat Resep Sesuai Tagihan

Manfaat Rawat Jalan (Offline)

Batas Tahunan Rp 60.000.000 Rp 80.000.000 Rp 100.000.000

Kunjungan dokter 6x 8x 10x

spesialis

Obat/Obat Resep Sesuai Tagihan

 AXA Good Health: Plan options

AXA GOOD HEALTH RAWAT INAP

Rawat Jalan 1 Rawat Jalan 2 Rawat Jalan 3

1,550K/tahun 1,595K/tahun 2,035K/tahun

Manfaat Online

Telekonsultasi (GP) Unlimited

Telekonsultasi (Spesialis) 6x 8x 10x

Obat/Obat Resep Sesuai Tagihan

Manfaat Rawat Inap (Offline, Max 120 hari/tahun)

Claim Reimbursement Rp 250.000 Rp 375.000 Rp 500.000

Fasilitas Cashless Rp 500.000 Rp 750.000 Rp 1.000.000

Obat/Obat Resep Sesuai Tagihan

 AXA Good Health: Plan options

AXA GOOD HEALTH KOMPREHENSIF

Komprehensif 1 Komprehensif 2 Komprehensif 3

2,695K/tahun 3,245K/tahun 3,850K/tahun

Manfaat Online

Telekonsultasi (GP) Unlimited

Telekonsultasi (Spesialis) 6x 8x 10x

Obat/Obat Resep Sesuai Tagihan

Manfaat Rawat Inap (Offline, Max 120 hari/tahun)

Konsultasi Dokter Spesialis 6x 8x 10

Pemeriksaan Penunjang Sesuai Tagihan

Claim Reimbursement Rp 250.000 Rp 375.000 Rp 500.000

Fasilitas Cashless Rp 500.000 Rp 750.000 Rp 1.000.000

Obat/Obat Resep Sesuai Tagihan

 Offline Consumer Health Services

With more than 1,000 healthcare partners across

Indonesia, we provide a wide range of offline medical
services that can be combined with our digital capabilities
to provide solutions that are tailored to meet your needs.

COVID Services MEDICAL CHECK-UP

● Swab antigen ● Annual/Regular
● PCR ● Pre-employment
● Vaccination ● Lifestyle monitoring
● Boosters ● Chronic condition
management

Medicines, Supplements O2O Services (Online to offline)

and equipment ● Offline appointments
● Custom packages ● Medical Referrals
● Back to work/office
● Isoman
 Good Doctor in 2022
Client portal
The Good Doctor client portal reinforces our
belief that technology should make our lives
easier and our commitment to help
decrease the workload for our partners.
Custom access roles including:
HR/Finance, Admin, Management view
Real time population management:
Additions/deletions/changes, Membership upgrades
Real time reporting:
Utilisation data, Claim status
Financials:
Automated invoicing
AI KYC (Know Your Customer)
In order to reduce financial loss caused by
fraud and abuse, Good Doctor are
implementing robust, AI technologies for
our insurance and corporate partners
Direct integration with Dukcapil
Users identity is verified via Indonesia’s national database
Facial recognition process
AI verification required for all consults. Only verified users
will be able to consult
Medipod
Delivering healthcare to all, anywhere,
anytime. Good Doctor Medipod can be
deployed in any location and continue to
remove the need to visit offline facilities
Digital and traditional services on demand
Telemedicine consults, e-prescriptions & 1 hour medicine
delivery
Biometrics and diagnostics (temperature, blood pressure)
Self-contained design can be deployed anywhere
Factories and remote work sites
Office buildings
Shopping malls
Schools
What our partners say
Niharika Yadav
Presiden Direktur AXA Financial Indonesia
“We are honored to partner with Good Doctor a
leading teleconsultation company in Indonesia.
Through this strategic partnership we will
strengthen our commitment to be a protection
partner for our customers in Indonesia by
providing them a “safe space” for mental health
support as part of our AXA Mental Health
Teleconsultation Program powered by Good
Doctor’s teleconsultation.”
Suci Nur Utami
HR & GA EdenFarm
“Konsultasi dengan kecepatan respon dari
setiap dokter yang stand-by, sangat membantu
di era seperti sekarang.”
Hariska Lukmana
HR Tokopedia
"Kami sebagai pengguna Grab merasa sangat
terbantu dengan adanya layanan Good Doctor,
pada masa pandemi ini, kami terbantu untuk
mengurangi risiko dengan bertemu dengan
banyak orang di fasilitas kesehatan offline,
selain konsultasi dokter secara online,
GrabHealth/Good Doctor juga menyediakan
fasilitas apotek online, sehingga kami tinggal
duduk tenang dirumah tanpa perlu repot
membeli obat/ vitamin ke apotek.”
Thank you

Digital, One Stop

Population Healthcare Management
Tutorial Linking
 New revolutionary & affordable way of doing Insurance with
AXA Good Health a comprehensive solution for every needs. With a 50% less
price compared to traditional Employee Benefit offered in
the market, Company now can provide basic Outpatient
(Online and Offline) as well as Inpatient benefit for its most
valuable assets, its employees.
Layanan Asuransi Tradisional

Waiting for Stay overnight

Symptoms Getting referral Receiving further
treatment in to be covered
to go to bigger treatment in bigger
arise 1st Healthcare Healthcare Healthcare Facility
for any
Facility Outpatient
Facility
treatment

Getting medicines
Asuransi AXA Good Health, Receiving e-RX and
getting treated via delivered to preferred
Quick, Easy and Comfortable online consultation location within 1 hour

Consult via Receiving further Can go home directly

Symptoms Good Doctor as Receiving Referral
if hospitalization is
Code to go to treatment in
arise 1st Outpatient offline, bigger not necessary
Facility Offline Facility
Healthcare Facility
 Our Partners

Insurance Partners

Corporate Partners
Contact us
shinta.ismaya@gooddoctor.co.id

+6281214216167 (Aya)

CoHive 101, 12B Floor - Mega Kuningan