The document discusses key concepts in business process management including defining business processes, classifying organizational and operational processes, common business process lifecycles like accounting, purchases and sales, and process management techniques such as BPR, TQM, Six Sigma and benchmarking. It also covers business process management principles and lifecycles as well as related concepts like business process modeling systems, business process management systems, and techniques for mapping business processes.
The document discusses key concepts in business process management including defining business processes, classifying organizational and operational processes, common business process lifecycles like accounting, purchases and sales, and process management techniques such as BPR, TQM, Six Sigma and benchmarking. It also covers business process management principles and lifecycles as well as related concepts like business process modeling systems, business process management systems, and techniques for mapping business processes.
The document discusses key concepts in business process management including defining business processes, classifying organizational and operational processes, common business process lifecycles like accounting, purchases and sales, and process management techniques such as BPR, TQM, Six Sigma and benchmarking. It also covers business process management principles and lifecycles as well as related concepts like business process modeling systems, business process management systems, and techniques for mapping business processes.
1 Business Peter F.Drucker 2 Process Converting Input into Output 3 Business Process Lifecycles Accounting, Purchases, Sales, Finance 4 Classification of Business Process Organizational & Operational Business Process 5 Processing cycles of BPM Finance, Revenue, Expenditure, HR, GL, Data processing 6 Process Management BPR,TQM, Six Sigma, Benchmarking 7 BPM Principles, Practices, Factors, Needs, Life cycle 8 BPR Factors - A2B-CEO 9 BPMS Process centric IT Solutions - People + Systems + Data 10 Mapping systems ERD, DFD, FC, Decision Tree, Decision Table