Thermal 2 Errorcode: [02327] Possible

safety fault ( WLP fault )

Answer ID 22860 | Published 19-May-2011 | Updated 30-Jan-2015
Thermal 2 Errorcode: [02327] Possible safety fault
( WLP fault )
Error details | Troubleshooting information

Thermal2 Errorcode

[02327] Possible safety fault ( WLP fault )

While the laser diode driver was enabled, the WLP

firmware could not detect the laser power supply which
Service
implies that there has been a safety fault. Since imaging is
Information
not possible without the laser, this error is considered fatal.

As a result of the shutdown fault, the laser diode driver is

shutdown and the system fault handler will shutdown the
exposure head. Note that this error code is also returned to
the host as an unsolicited fatal fault.

Verify the state of the safety loop.

Operator Action

▪ There has been a safety fault.

Causes ▪ Hardware failure.

Related Thermal2 Command: ldd info

Documents

Applies to: THERMAL2

Modified: Thu Aug 30 16:19:16 2007

Updated: Fri May 1 02:36:47 2009

Module: LDD
 Applies to: THERMAL2

Modified: Thu Aug 30 16:19:16 2007

Updated: Fri May 1 02:36:47 2009

Module: LDD

Troubleshooting information

Possible ▪ 48V power supply failure (Write Laser PS, NOT

cause Logic PS)
▪ Control or Power cable from MCE/PDB to TH2
fault
▪ Device safety loop fault
▪ TH2 electrical malfunction
▪ Other TH2 errors

Suggested ▪ Check for any device safety loop faults and repair
action them.
▪ Confirm 48V at the TH2 using Measuring
Voltages on a TH2 head
▪ Check for cabling faults from MCE, PDB and
write laser power supply to the TH2.
▪ Check for damaged connectors at MCE/PDB/
Power Supply/TH2
▪ Replace the head.

Related ▪ Measuring Voltages on a TH2 head

Procedure(s) ▪ Diagnosing safety loop faults and WLP burst
errors
▪ Troubleshooting WLP Burst Errors