Introduction Tourismhospitalityhotelindustrypj 210715111833

Welcome Freshman
B.S.H.M.
Students!
Why Tourism is
taught in Hotel
Management courses
?!!!
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
This presentation will introduce you to
the
Inter-relatedness and Inter-play of
Tourism, Travel, Hospitality and
Hotel Industry
Origin, History, Evolution,

Growth & Importance
So why do you
think people
travel?
CONTENTS
[1] Learning Objective
[2] Origin Of the Word Tourism, Travel, Hospitality & Hotel
[3] Definitions of Tourism, Travel, Hospitality & Hotel
[4] Factors That Promote & Accelerate Tourism
[5] Stages in Growth Of Tourism: World
[6] Components Of Tourism
[7] Categories Of Tourism (Types)
[8] Importance Of Tourism
[9] Factors Which Hinder Tourism
Learning Objective
• As you start your career in hospitality industry, you
should be able to confidently explain, what is
hospitality, tourism and travel industry. Also, the
• Social
• Economic
• Geographic
• Cultural & Other benefits
of tourism for developed & developing countries.
Getting to know the concept of the travel agents &
tour operators is required.
Also, become alert to the negative
aspects of tourism such as
pollution, land grabbing,
deforestation, sex trafficking, drug
dealers, child abuse, terror attacks
etc.
Tourism Grows Every Year, except 2019 to 2021!!!
Hospitality Industry is one of the oldest
andbiggest commercial activities in the world.
At present, it contributes approximately 4 trillion
dollar per year to the world economy (base year
2018).
What is Hospitality?
• hospitality
• hɒspɪˈtalɪti/
• noun
• the friendly and generous reception and entertainment
of guests, visitors, or strangers.
• "Scotland is renowned for its hospitality"
• synonyms: friendliness, hospitableness, welcome, warm
reception, helpfulness, neighbourliness, warmth, warm-
heartedness, kindness, kind-
heartedness, congeniality, geniality, sociability,
conviviality, cordiality, amicability, amenability,
generosity, liberality, bountifulness, open-handedness
• relating to or denoting the business of entertaining
clients, conference delegates, or other official visitors.
Travel & Tourism Grow Together.
Tourism is an umbrella term.
Tourism includes travel, transport and
hospitality industry along with
many other sectors, as the following
slides will show.
Hospitality
Hospitableness is learnt through
culture at home, society and locality.
Hospitality originally started to assist
travellers.
People travel for many reasons; business,
pleasure, higher studies, medical
treatment, pilgrimage etc.
When they travel, they need food and
shelter. Hospitality industry fulfils that
need, for a return fee, of course!
Japan
I ia
अतिथि देवो भवः
“May the Guest be God.”

Hotels, Restaurants, Banquet Halls,
Events, Theme Parks, Recreation
Venues,
Bars, Nightclubs, Casinos, Cruise
liners, Travel Trade, Tourism Services
etc.
Examples of hospitality
establishments
Origin of Tourism?
Travel Before Wheels were Invented!
Trans – atlantic steam ships
Twin – propeller steel – hulled liner
Coastal cruises
Airlines
Motor car
Automobile – Carl Benz, Duryea and
Studebaker Brothers
Travel before Invention of Wheel!
On foot, or on animals! People formed a
group (like caravan, कारवााँ) and
travelled through the day.
At nightfall, they needed a safe place to
protect them from wild animals and
bandits Their animals needed rest, too!
In all parts of the world such safe places
have existed, albeit under differing names.
Some examples are on the next slide..
Historically Hospitable People are...
Country\Region Name of the lodging houses or Inns
1. India 1. Dharamshala
2. India 2. Sarai
3. Japan 3. Ryokans
4. Spain 4. Paradors
5. Portugal 5. Pousadas
6. America 6. Coffee Houses
7. Europe 7. Taverns & Inns
8. France 8. Cabarets & Hostelries
9. Switzerland 9. Mansionis & Hospitia
10. Greece 10. Phatnal
11. China 11. Relay Houses
The Hospitality Business in Old Times?
It was a husband-wife team that first began to run
hospitality business in primitive inns.
How hospitality has grown?
From a place in the stable (where horses live) to a
moderately clean hall\room;
sleeping on the floor to a comfortable bed;
from cook-your-own-meal to being served
wholesome, nutritious food,
this business has surely evolved over centuries to
become the marvellous hotels\resorts\motels\
casinos\cruise-liners that most of you are going
to make your career in.
It has been a truly fascinating journey...
Tourism Industry: Introduction

Compiled
Origin Of Word Tourism
• The term tourism seems to have

been derived from the Latin word
tornus, which means a compass like
tool for making circles or, a wheel in
motion.
• Circle denotes the circular journey
or trip.
Origin of the word ‘Transport’
The word is derived from the Latin words
‘trans’ meaning, across, and ‘portare’,
meaning, ‘to carry’.
From animals to carts, steam ships to steam
engines, cars to planes; travel has been an
integral part of tourism.
When more & more people can travel cheaply
and in comfort, more will be the growth in
tourism industry.
Space tourism is just round the corner!
United Nations World Tourism
Organization
• Last year (, close to a billion tourists
travelled internationally.
• Many times more, travelled within
their own country.
• Tourism is truly one of the most
remarkable economic and social
phenomenon that drives the world
GDP, along with Information Technology
and Telecommunication. (W.T.T.C.)
)
)
)
Definition
TOURISM:
It is the movement of people from their normal place of
residence & work, for a period of not less than 24 hours
and not more than 1 year. (according to W.T.O.)
The sum of phenomenon and relationship arising from the
travel as it does not lead to permanent residence and is
not connected to any earning activity. (by Henniker &
Kroff)
Tourism covers the social activity of those, who travel for a
period of 24 hours or more, in a country other than the
one the person usually lives in (The league of nations, in
1937)
The Glamour of Hospitality...
...is only for the guests!!!
Defining Tourism
Tourism is a temporary, short term movement of
people, to destinations outside the places,
where they normally live and work, and their
activities during their stay, at these
destinations, does not involve earning money,
including day visit & excursion i.e. trips lasting
less than 24 hours. (By Tourism Society of
Britain)
Tourism is a broad concept!
Tourism may be defined in terms of particular
activities, selected by choice, and undertaken
outside the home environment. Tourism may
or may not involve overnight stay away from
home. (A.I.E.S.T, 1981)
Tourism – The activity of temporary visitors,
staying at least 24 hours for leisure, business,
family or meeting.
Excursion – The activity of temporary visitors
staying less than 24 hours, but excluding
people in transit (travelling).
What is TOURISM INDUSTRY?

Comprised of a broad range of businesses and
organizations that are related to virtually all the areas of
economy.
The components include all suppliers of goods and
services which the tourists require.
II. Tourism industrycomprises those organizations
that are in the business of providing goods and
services, to meet the distinctive needs of some
identifiable collection of travellers\tourists.
They cooperate with one another, to some degree,
in doing so.
(According to Mr. Leiper)
• According to WTO ( World Tourism Organisation)
tourism is the movement of people away from their
place of residence and work, for a period notless
than 24 hours and not more than one year for
leisure, business and other purposes, not related to
the exercise of an activity remunerated from within
the place visited.
• Simply put, if you are working and getting paid, you
are not a tourist.
• Logically tourism can be defined as a stuctured

break from routine life & involves a separation from
everyday life that offers to transpose to another
moral and mental state.
Why People Travel?
• Learning is a big reason why people love
to travel.
• They want to experience something unfamiliar
and leave with new skills or knowledge.
• Seeing the world is more educational than
a high school or college class. ...
• By being exposed to new places, people and
cultures, we develop a wider and balanced
world view.
Categories Of Tourists
• (A) Domestic:- tourists coming from various

states and other parts of the same country.
For example, Indians travelling within India.
• (B) International:- tourists coming from and going

to other countries, with passport, visa, foreign
currency and health check certificate.
Types of Tourists
• (C) Inbound:- tourists coming from other
areas/countries to our
area/country.
For example, Americans coming to India.
• (D) Outbound:- tourist going from our

area/country to other
areas/countries. For example, Indians going to
America
Positive Impacts Of Tourism
A. Economic growth through big revenue earnings
B. Employment generation: direct and indirect
C. Infrastructure Development: Connectivity, buildings
D. Foreign Exchange Earnings
E. Tourist Destination Development at remote areas
F. Contribution to Gross National Income
G. A Boon For Travel Industry
H. Development Of Accommodation Business
J. Service Creation And Consumption for locals
K. Cultural Development & Enrichment
Industries Related to Tourism
Accommodation
Events &
Activities Transportation
Retail Stores Food &

Beverage
Accommodation Sector-shelter
Hotel Cruise liners
Motel Capsule hotel
Time Share Holiday Village
Resort Circuit House
Casino hotel Dak Bungalow
Budget hotel Dharamshala
Bed & Breakfast Sarai
Condominium Lodges
You will study this topic in next
semester, under classification of
hotels.
Travel & Transportation
Trains Ferries
Passenger ships Steamers
Airlines Cruise liners
Buses Helicopter service
Car Rentals Chartered flights
Bikes Yachts
Limousines
You will need to do self-study in
this.
Food & Beverage Service
Restaurants Delicatessen
Bars Retail shops
Pubs Kiosks
Nightclubs Home delivery
Take Away counters Banquets
Drive –through Pool-side outlets
Vendors
Snack bars
You will study this topic in Food &
Beverage Service class, under
sectors of catering.
Retail Stores
Shopping malls Gems & jewellery
Gift shops Souvenir shops
Art & craft shops
Handicrafts
Handloom
Emporium
Antique shops
Duty-free shops
Activities & Events
Seasonal festivals (dance, music,
Trade fairs drama)
Road-shows Light & laser shows
Exhibitions Jungle safari
Sports events Sightseeing
Study trips Meetings,
Excursions Conferences &
Conventions
Cultural events
Travel Agents & Intermediaries
Provide travel tickets, hotel\cruise line
reservation, car rentals, itinerary plans, travel
insurance, travel guide books, money
changing for foreign currency, and visa\
passport documentation support, in both
offline and online mode.
They are paid fixed commission on a contract
basis.
Tour Operators
Make a complete package for the entire
tour, specializing in handling large groups
and off-shore travel to far off
destinations.
Unlike travel agents, who only make
arrangement when requested to, tour
operators may actually buy from various
service providers at low rates and then
sell at a profitable level.
Top 10 Travel Companies in the
WorldExpedia Inc. - $60.8 billion
• Priceline Group - $55.5 billion
• American Express Global Business Travel - $30 billion
• Carlson Wagonlit Travel - $24.2 billion
• BCD Travel - $23.8 billion
• HRG North America - $16 billion
• FC USA - $13.4 billion
• American Express Travel - $5.1 billion
• Travel Leaders Group - $4.32 billion
• Fareportal/ Travelong - $4.1
• Tourist Destination
A place which a tourist may find interesting,
for reasons like cultural, historical, aesthetic
and recreational value.
A destination may also have a unique appeal
for many reasons. E.g. Bermuda Triangle!
When a destination develops a reputation for

cheating with tourists, it is called a ‘tourist
trap’!
1. Paris, France 3. Rome,
Italy
2. London, UK
4. Bali,
Indonesia
Compiled by-Praveen ha, Trainer, IHM

5. Barcelona, Spain
7. Prague, Czech
Republic
6. Crete, Greece
8. Marrakech, Morocco

9. Istanbul, Turkey Top 10 tourist
destinations of
the world, 2018
10. New York

City, USA
Cultural Industries
Create, produce and distribute intellectual
and artistic works such as literature, visual
& performing arts, crafts, music, cinema etc.
They provide employment and create wealth
for the skilled and experienced practitioners
of the art form.
People prefer to go out of their country so
they can experience a new culture and
lifestyle.
advertising, architecture, books, gaming, movies, music,
newspapers/magazines, performing arts, radio, television and
visual arts.
Learn about the concept of “soft
power”.
Leisure, Recreation & Sports
Leisure is the free time from work and
domestic responsibility.
Recreation is the refreshment of body and
mind.
Increased income and sedentary life style has
made recreation really popular in developed
societies.
Sports has become big business and a major
driver of tourism.
Tourism Big Picture!
All the activities that are performed for assisting a
traveller or tourist come under tourism industry.
• Accommodation
• Travel & Transportation
• Food & Beverage catering
• Retail Stores
• Events & activities
There is team spirit among all.
Negative Aspects of Tourism
Tourism is a mixed blessing….
Pollution
Garbage, plastics, damage to flora & fauna, ecology,
noise etc.
Drugs, Disease, Immorality
Deforestation
Write a brief description of
“Excessive Tourism” & “Sustainable
Tourism”.
THANK YOU

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Welcome Freshman

Origin, History, Evolution,

Compiled by-Praveen Jha, Trainer, IHM

Compiled by-Praveen Jha, Trainer, IHM

• The term tourism seems to have

What is TOURISM INDUSTRY?

• Logically tourism can be defined as a stuctured

• (A) Domestic:- tourists coming from various

• (B) International:- tourists coming from and going

• (D) Outbound:- tourist going from our

Retail Stores Food &

When a destination develops a reputation for

Compiled by-Praveen ha, Trainer, IHM

Compiled by-Praveen Jha, Trainer, IHM

10. New York

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