Professional Documents
Culture Documents
A Research Prèsentèd to
The Faculty of the Collègè of Business ànd Accountancy
Univèrsity of St. La Sallè
Bacolod City
In Pàrtial Fulfillment
of the Rèquiremènts for the Dègree
Bàchelor of Sciènce in Hospitality Management
July 2021
INTRODUCTION
Students' career choices are crucial, particularly within the future. Choosing the proper
career path for a possible job has always been a difficult choice for students. Given this situation,
this is often an issue that students should worry about. However, many considerations can
influence a student's decision, including potential, passion for doing something or personality,
parental interest, and affordability. Students must consider their capabilities to decide on the
proper career. Some jobs are a good choice for supporting their beliefs, interests, soft skills, and
aptitudes, whereas others are entirely unacceptable supporting the personality style (McKay,
D.R., 2014). It’ll result in proper self-direction toward a happier future and prospects because of
this.
marketable profession today. Although the work outlook is slightly lower, about 8%, compared
to higher numbers in other sectors, there's still growth and a true need for hospitality
management expertise. People with a powerful working knowledge of the hospitality industry
and every one of the most recent practices are going to be in high demand as a result. It takes
expertise and resourcefulness to make sure that a hospitality company is well-run with a primary
emphasis on customer care and satisfaction while still maintaining an eye fixed on the underside
line. People with a university degree in hospitality management are going to be in higher demand
and can have better work opportunities within the future (Avada 2018).
Within the U. S., there are almost 1,000,000 food service establishments and almost
300,000 hotels. With such a lot of career options like casino/gaming supervisor, broker, event
planning, and even executive chef, it is simple to work out why graduates are in such high
demand. The varsity of Hospitality Business at Michigan State University is ranked #3 within the
world by the Journal of Hospitality and one in all the most effective within the nation (2013).
increased by making the wrong job choice. When a student's professional goal shifts, he or she is
forced to spend money that isn't essential. When a student's job path changes, he or she usually
has to spend money that isn't essential. Most students spend plenty of cash and time trying to
work out what they require to try and do with their lives (manavrachna.edu.in, 2011). Given
these conditions, each student must be confident enough to endorse the career path they need
selected and ready for the obstacles that may eventually occur. The eagerness for doing
something that students like is additionally one factor that influences career choice. Of course, if
that thing suits the characteristics of the code where happiness is present then, it can be an
indication that the scholar is on the proper path. Parent desire is additionally one factor that
might influence the student’s career choices. According to Allen (2021), no parents would really
like to spoil their child's future by making a wrong decision. This implies that folks have the
proper to supply a choice to children for the betterment of their future. Affordability of the
chosen career is additionally an element that influences a student’s career decision. To own
The study would describe the re-imagining career options of University of St. La Salle
students wherein they would re-imagine their expectations and understanding as well as
experiences of what it was like being a hospitality management student. It aims to help the
students find the right track for their future career and different factors that affect their decision
making for choosing a career. For the past two years, the hospitality management students were
able to do actual laboratories and different procedures of handling things in different major
subjects that were offered in the Hospitality Management course. For the 1st to 2nd years of
experience, the students were able to identify the right choice or option that they think best suited
for their career. But for the reason of different experiences of other subjects offered, students
Motivated by the immense career opportunities that this growing multi-sectorial industry
may provide to its potential professionals and considering the vast exposures and immersions
undertaken by these students who will represent the longer-term workforce of the industry thus,
the researchers shall undertake a quantitative and qualitative study and analysis on the factors
affecting career choices of the long run hospitality professionals supported the abovementioned
experiences.
The purpose of this research is to learn more about the job choices of hospitality
management students. This research aims to answer the following questions in particular:
1. What are the influential factors in choosing career options in terms of:
a. Personal choice;
b. Parents’ decision;
c. Peer motivation?
2. What are the hospitality industry career choices of the students in terms of;
a. Accommodation;
b. Culinary;
3. What are the inventory of the developed attributes of the students in terms of;
a. Knowledge
b. Skills
c. Attitude
4. Is there a significant relationship between influential factors and students’ attributes that
5. Is there a significant relationship between the inventory of students’ attributes and the career
6. What are the appropriate programs for the hospitality management students to strengthen the
The following hypotheses are derived from the study's inferential subproblem.
1. There is no significant relationship between influential factors and student attributes that
2. There is no significant relationship between the inventory of student’s attributes that affects
career choices when they are grouped according to the hospitality sector.
Theoretical Framework
The study was anchored on Donald Super's Life-span, Life-space Theory (2016), which
had been used as a basis to discover the factors influencing career choices of hospitality
management students. It emphasizes the sizes of the career development approach which
acknowledges how one's self-concept was developed by integrating lived experience with career
choices. One of Super's most significant achievements in terms of career advancement had been
his attention on developing a self-concept, as well as his knowledge that this self-concept would
expand with new experiences over time (Dumsch, 2016). This suggests that influential factors
may affect career choices, with the idea that personalities, and by association professional roles,
Community Interaction Theory is another theory in which the study would base to
approach stresses the elements that influence career choices. Law (1981) illustrates how
community engagement might encourage individual career goals. In this context following
people/person that includes were family, partner, friends, colleagues, and others. In which
students could listen to and take the advice because without the input of such important
influences in career choices it would have been difficult for an individual to decide in pursuing
career choice.
their relationship with their parents. Roe assumed that a child's interaction with their parents
would determine whether they pursued person-oriented or non-person-oriented careers.
Conceptual Framework
A conceptual model was used in this framework to identify respondents and variables.
The first box would determine what sector had the most influence in making a career choice
from a student’s perspective. Knowing what influenced the students would affect the student’s
choice of the career they had been pursuing after they graduated. The second box where the
potential Hospitality sectors wherein students could choose and decide what to pursue after they
graduate. Career choices that had been mentioned were limited according to the CHED
Memorandum order and what was being discussed inside in the four corners of the classroom.
The third box was the inventory of the KSA (knowledge, skills, and attitude) available of the
students attained when they were enrolled in the program. While the last box would determine
capabilities. These were shaped according to the results from the influences and factors, and with
The focus of this research was on the future employment choices of Hospitality
Management students. Factors such as personal choice, parents' choice and peers' motivation
which may affect their decisions in choosing future careers have been determined. It included the
third year (3rd) HM students of USLS enrolled in AY: 2020-2021 first (1st) semester only. The
Likewise, the study covered the potential Hospitality sectors where students may
establish their career choices based on the existing training programs which focused on culinary,
accommodation and food and beverage. Moreover, it also covered the inventory of students’
attributes in terms of knowledge and attitudes acquired since they had enrolled in the Hospitality
Management program.
Due to health protocols and safety of the researchers and the participants, all data
gathering procedures were limited to online procedures such as in disseminating of the surveyed
questionnaires through google surveyed form and interviews were conducted through their
Hospitality Management 3rd Year Students - This study assists them in determining
which sectors of the hospitality industry they wish to follow as well as the factors that inspire
them to do so. Likewise, it shall provide them with a better understanding of the current
attributes that they possess while recognizing attributes that require them to focus and enhance
further to develop confidence and sense of direction as to the hospitality sector where their future
HM Faculty - this will help them in designing relevant classroom activities and
programs that will develop confidence in terms of knowledge, skills and required attributes that
will motivate, prepare, and develop students in their future career choices.
Hospitality Management Program - This study shall enable the program to assess and
determine appropriate strategies that will develop utmost students’ skills, knowledge and
attributes that shall prepare them for the demands and realities of varied hospitality sectors.
Likewise, timely and relevant programs shall be instituted to address factors such as personal
choices, family, and peer motivations in encouraging students to pursue specific career choices
will inspire students in terms of their career choices. Likewise, an institutional standard shall be
established to expand and create solid relationships with industry partners that shall provide
relevant and hands-on training experiences among students that shall equip them with industry-
based experiences.
the program and determine appropriate strategies that will develop utmost students’ skills,
knowledge and attributes that shall prepare them for the demands and realities of varied
hospitality sectors.
The Researchers - The study will be able to provide the researchers with valid findings
on the factors affecting career choices, preferred hospitality sector and set of students’ attributes
Future researchers. The study could enable other potential researchers to discover
important components that could not be determined by researchers. This may serve as a guide or
source.
Definition of Terms
To understand and clarify the terms used in the study. The following terms are defined by
Academic Program. Conceptually defined as any set of courses and/or requirements that
leads to a degree or certificate, as well as a major, co-major, minor, or academic track and/or
concentration (Temple policy, 2001). Operationally defined as a program that helps the student
improve in terms of learning progress of different subjects or activities in all stages of formal
education.
for a person to stay, eat, sleep and live (Patrick Landman, 2020). Operationally defined as the
largest and most pervasive sub-sector of the tourism and hospital economy. Tourists, with few
Career Choice. Conceptually defined as the process of deciding on a career path, which
may include decisions about education and training for a certain job (Lounsbury, 2009).
Operationally defined as the personal choice of the Hospitality Management students as their
future professions/career.
sector. Also, capacity to produce high-quality convenience food that looks and tastes like the
food offered in the restaurant in an efficient and cost-effective manner (Cousminer, 1999).
Operationally defined as something that is related to food, kitchen, culinary arts and skills in
Food and Beverage Service. Conceptually, an industry is divided into two sectors:
profit, private or commercial, and cost, public, or welfare/institutional, both of which are
fundamental and rising components of most economies (Edwards, 2013). Operationally defined
as to both service and establishments under the Hospitality industry that provides services in
Hospitality Sectors. The hospitality sector is a large group of service industry fields that
encompasses accommodation, event planning, theme parks, transportation, cruise lines, and other
tourism-related fields (Novac, 2017). Operationally defined as the industries that are categorized
certain events or anything related to choices of their children. (Jodl, et. et al, 2001).
Operationally defined as the parents' responsibility to decide for their child/children's choice of
career professions and children's financial dependency upon them to select the careers of their
choices.
Personal Choice. Ginzberg defines behavior change and thought process as "the many
processes in a person's behavior change and thought process while choosing his or her vocation"
(1951). Operationally defined as a student’s interest in the field of his/her choice of career.
something; a point of view, (Harris J. & White V, 2018). Operationally defined as what someone
aspects about a certain thing, specifically the aspect or viewpoint of students in choosing their
career options.
The many literatures and research that have considerable influence on the
variables of this study were presented in this chapter. This study's variables were derived from
papers, books, websites, and other existing theses that are valuable in raising awareness about the
topic. To have a better grasp of the study's various factors, the following literature and findings
Career Choices
Career choice is a crucial issue in the development of young people since it has been
linked to both good and negative psychological, physical, and socioeconomic differences that
last far into adulthood (Robertson, 2014; Bubi 2016). When deciding on a career path, students
should keep in mind that employment with a lot of routine and repeatable, predictable processes
that require precision are at risk. It's also vital to understand how kids establish their preferences
for one occupation or the other, and how these choices are executed, when it comes to picking a
vocation. Parents, instructors, and counselors should be aware of the primary aspects that
theorists believe that individuals have certain abilities, interests, personality traits and other
characteristics that inform one’s career choice. It is thus believed by professionals that if these
characteristics are known together with their potential values, and where on the job market these
values can be put into appropriate uses, the individual is more likely to become a happier person,
a more effective worker, and a more useful citizen. In other words, knowing oneself and
knowing the career opportunities existing in one’s environment can help an individual make a
good vocational adjustment. This then attests to the fact that self-knowledge and occupational
knowledge are very important means of ensuring a relatively accurate and adequate occupational
It is critical to have prior knowledge of a profession to develop and maintain interest in it.
Prior knowledge prepares an individual for the requirements of acquiring a career, and one will
choose to enter a field based on their knowledge. Research and consultations, as well as training,
exposure, and industry connection, can all help you gain knowledge about a vocation.
Mentorship, commitment, motivation, and mingling with people in the field of interest are some
of the other ways that people acquire previous knowledge for their jobs. Making well-informed
and thoughtful career choices has several advantages for both the company and the employee.
The likelihood of advancement in the work hierarchy is another major aspect that determines
career decisions. Certain factors do, however, have a strong influence on students' topic
Personal Choice
Personality, interests, self-concept, attitudes, and cultural identification are the primary
fundamental elements that influence profession choice decisions, according to research. Social
contacts, role models, and resource availability are among the most important extrinsic
influences (Kerka, 2000; Bandura,. Barbaranelli, Caprara & Pastorelli, 2001; McQuoid &
bOND, 2003).
A person's work, in fact, has an impact on the way they organize their lives. Parents,
peers, friends, and even teachers all have an extrinsic influence on profession choice decisions
Cultural values, according to studies, determine the aspects that influence young people's
profession choices (Wambu et al., 2017; Hui and Lent, 2018; Tao et al., 2018).
Three social cognitive processes, according to the SCCT, influence career development
behavior. This includes ethnicity, culture, gender, and socioeconomic level, as well as self-
efficacy beliefs, outcome expectancies, and career (Lent et al., 2000; Blanco, 2011).
The value of introducing students to the hospitality business, according to (Baum, 2006),
outweighs their negative impressions of the profession. He also mentioned that several studies
have revealed that introducing kids to the hospitality business was the factor that led to them
Professional development theory indicates that, while graduates can make their own
career decisions, they are influenced by a range of elements such as family, school, community,
by social media. Therefore, the aim of this research was to explore the extent to which different
influential career decision-making factors (i.e., advisors, industry mentors, parents, faculty
members, and social media) impact hospitality management students. An online survey was
used, and 558 completed surveys were collected. The results of this study show that traditional
factors can be a greater influence on students’ career decisions than social media. Administrators
of hospitality management programs should consider adopting and maximizing both traditional
and online approaches to assist students in their career decision making (K. A. Jungen, 2008).
The program that an individual chooses to study in college determines their professional
route. Many factors can impact a student's decision to enroll in a specific program. Some
students may opt for a study program because of personal benefits, while others may be obliged
appeared to be an essential component in the choice of a life vocation, according to Atitso - gbe
et al 2018.
Parent’s Decision
Keller (2004) claims that parents have a substantial influence on their children's job
development and decisions. They want their children to be happy and successful in life, and one
factor that determines happiness and success for them is their employment choice. According to
research, students who feel supported and loved by their parents have more confidence in their
own talents to pursue occupations and succeed. Bregman and Killen (1999) also mentioned that
it is critical for parents to provide direction and inspiration to their children as they explore the
different job options available to discover the ideal fit. In the sphere of professional choices,
According to Keller (2004), because they have a considerable impact on their children's
job progress and decisions, parents have become a major influence in their children's career
decision making.
According to Ahuja (2002), elements that may impact career can be divided into social
and structural influences, both of which can favorably and negatively influence career choices.
Individuals' internal and exterior perceptions are influenced by social forces. Social factors
include gender stereotypes, role models, peers, the media, and parents. The institutional
assistance available, such as instructors and counselors, access to technology, and same sex
In some studies, career choices typically are based on how people match themselves or
how they see themselves years after. Work environments are usually based on self-explorations,
Peer Motivation
other social factors, have a role in professional decision-making. Social media has a strong
influenced students' career choices since students exchange valuable knowledge about career
options with their peers and friends as they engage with them. Hashim and Embong (2015) also
stated that a student's peer group is the single most potent source of influence when it comes to
career decisions.
wide range of career options. Educational resources, preparation, and certifications are also
provided by employers and business educators. They can choose from a variety of management
roles in the hospitality industry. Many entry-level management positions in the hospitality and
food service industries are available to them (Kim et al.2010). And, another study stated that
hospitality management students should carefully assess their interests, current skills, and
experience during the career planning phase. They would be able to experience job satisfaction
and achieve success in their professional hospitality career if they can identify what activities
they enjoy as well as the skills required to perform those activities (J.Jones, personal
Latest developments have had such a great impact on the workplace and the student
environment, and increasing the disparity of demographic gaps, have caused a need for career
managers to evolve on campus. Students of this generation want to affect the world in a
significant way and are looking for the tools and experiences that give them these to be able to
do so. People are concerned with meaningful jobs, personal, and emotional well-being at work
while they have to do their job well (Sangvhi & Kubu, 2017).
Hotel Tourism Management (HTM) students were motivated by five reasons, according
to Lee (2008): self-actualization, employment potential, field appeal, ease of study, and academic
accomplishment. The motivational aspects, as well as chosen abroad study destinations and
To move forward, we must reconnect students with the organizations and the places
where they serve that will include real-world, internships and apprenticeships in their respective
fields of study. Community colleges begin to explore and expand the interests of a diverse
student population before revamping their organizational structure. This leads to a re-
examination of the priorities and philosophies the college is operating under, resulting in an
entity that is more capable of meeting its goals. Students will serve as the central figure in a
college's role. The collaborative mission between administrators and members of a college and
politicians, in cooperation with educators, will expand educational options and work-
achievement opportunities for students, and contribute to the coherence of all three fields of
college activities: academic, vocational, and college transition (Pusser & Levin, 2011).
It is vital to enroll students in tourism courses. The goal of this research was to find out
what characteristics encourage male and female students in Jordan to pursue careers in hotel
management and food and beverage service. Among the fields of study, two universities were
chosen. Using systematic random sample technique to select students from both universities,
results showed that social and cultural factors influence the choice of specialization hotel
management or food & beverage service, with the exception of some things like the father’s
career (currently working in tourism or indirectly), and mother’s career (working in tourism or
indirectly), the different cultures of tourists, as well as friends do not influence the selection of
The winds of transition are moving more rapidly in the world of higher education, with
more social and political discussions around financing models affecting priorities, as well as with
student advocacy for a more diverse range of services. In comparison, the next-generation
students are also entering the educational institutions at which the younger generation used to get
discouraged from much higher levels of enthusiasm than our previous generations. Even though
emerging technology provides the chance for progress in higher education, several schools and
colleges have found that their existing programs are already slowing them down. Should
universities meet these pressures on the internal and external as well as on the external front and
then rethink their goal if they want to thrive during this period of fundamental instability (Palmer
Competition for jobs among recent graduates is fiercer than ever, and new recruits face
strong demands. Students must be able to express the importance of their college experience, as
well as their acquired talents and competencies, to distinguish themselves during the career
hunting process. Institutions are also under pressure to ensure that their students not only succeed
in college and graduate on schedule, but also are well prepared for life after graduation. That
means securing a first position and saving for a lifetime of career transitions in today's economy.
Student affairs has an enormous potential to promote students' professional growth through the
division's scope of experiential learning experiences. Though students can and do gain in-
demand skills by co-curricular activities such as student clubs, Greek life, student leadership,
service opportunities, and campus jobs, many students do not take advantage of these
opportunities, and those who do often fail to express the tangible or transferable importance of
Synthesis
The related literature and studies signify that Hospitality Management students will be
able to express the importance of their college experience, as well as their acquired talents and
competencies, to distinguish themselves during the career hunting process (O’Connor et. al.,
2018). Most of the authors state that, in choosing a career, personal choice, parent’s decision and
peer motivation are the existing factors that have an effect in a student's career of choice.
METHODS
This chapter will discuss the research design, profile of the participants, sampling design,
data gathering procedure, research instrumentation which includes validity, reliability and
Research Design
design. Since the study focused on the factors affecting career choice in terms of personal choice,
family, and peer motivation. Likewise, the current emphasis on industry training established by
the institution among different Hospitality sectors such as accommodation, culinary and food and
beverage were included. Moreover, to determine career fit for career choices, the students'
attributes in terms of skill, knowledge and attributes were also considered, hence mixed methods
design had been used. Descriptive - correlational research design had been used to collect and
analyze the data gathered. Descriptive design includes surveys and correlational research design,
also refers to when two or more relevant variables were measured, and a relationship between or
among them was assessed, hence had been used in the research.
The combination of at least one qualitative and one quantitative research component was
known as mixed method research. Mixed methods research is a form of study that employs a
variety of methods (Johnson et al. 2007). While quantitative design was defined as the
It follows a conventional pattern for developing a hypothesis have been confirmed or rejected,
with a few minor inter-disciplinary variances. Lastly, a qualitative approach was used using
open-ended question to validate and support the initial responses derived using the survey
gathering and interpreting non-numerical data (e.g., text, video, or audio). It can be utilized to
learn more about a topic or to come up with new research ideas (Bhandari, P. 2020).
Research Participants
The participants in this study were University of St. La Salle – Bacolod third (3rd) year
Hospitality Management students enrolled in the first (1st) semester of Academic Year 2020-
2021.
A purposive sampling technique was utilized in the third (3rd) year Hospitality
Management students enrolled in the University of St. La Salle on the first (1st) semester of AY:
2020-2021. Purposive sampling was used, and the researchers picked candidates to serve as
participants which gave much more relevant and reliable answers for the result of the study. The
researchers then picked candidates to serve as participants which gave much more relevant and
From the total number of 213 third (3rd) year HM students enrolled in the first (1st)
semester of AY: 2020-2021, and with the use of Raosoft Sample Size Calculator and with a 5%
margin of error, only 139 students were chosen by the researchers as to participate in the
Research Instrument
To get the appropriate data needed, the researchers had researcher-made questionnaires
that were based on experiences and acquired skills, knowledge, and attitude during their enrolled
years in the said program, websites, CHED Memorandum order and school catalogs from the
university.
Part I determined what factors influenced them the most in making the career choice.
This was the tool to evaluate what were the certain influences of why they came up with such
choices. Questions were based on websites and experiences of the researchers. There were 5
statements and/or conditions per factor wherein respondents scaled them from 1 to 5 to justify
and stand on what influenced the respondents to make such a career choice. Likewise, 3 open-
ended questions were developed to support and justify the respondents’ answers.
Part II determined the career choices they want to take up after they graduate. Choices of
the questionnaire were based and limited on the CHED Memorandum order and school catalog.
There are career choices under every Hospitality sector mentioned wherein respondents ticked
and chose only one (1) to signify the career they will pursue after graduation. Likewise, 3 open-
ended questions were developed to support and justify the respondents’ answers.
Part III is the KSA (knowledge variables, Skills variables, Attitude variables) which
determine the skills, knowledge, and attitude they learned from the past years in checklist form.
The inventory was based and limited to the researchers’ experiences and school catalog. There
were 5 statements and/or conditions under knowledge, skills and attitudes and the respondents
ticked/checked the statements that apply to them. Likewise, 3 open-ended questions were
PERSPECTIVE
Please carefully read each item and select the option that best describes your agreement or
5 - Strongly Agree - The participants strongly agree and find the statement/conditions true.
4 - Agree - The participants agree and find the statement/conditions mostly true.
2 - Disagree- The participants disagree and find the statement/condition mostly false.
1-Strongly Disagree- The participants strongly disagree and find the statement/condition false.
PERSONAL CHOICE 5 4 3 2 1
Students thought that this career or industry would bring them happiness and
Students have relatives who were working in the industry and are close to
PARENTS INFLUENCE 5 4 3 2 1
Their parents thought that this industry will help them grow and become an
independent individual.
Working in the industry was their parents’ lifelong dream.
Parents thought that this is the best career for students to pursue.
PEER MOTIVATION 5 4 3 2 1
Student was influenced by his/her friends wanting to have the same decision
hospitality industry.
business.
industry.
1. What was the most influential factor in enrolling in the hospitality management PROGRAM?
Why?
______________________________________________________________________________
__________________________________________________________________
2. Do you think it was a good decision to follow the most influential factor to you? Why?
______________________________________________________________________________
__________________________________________________________________
3. With the most influential factor to you, do you think it was necessary to follow it? Why?
______________________________________________________________________________
__________________________________________________________________
If you decide to pursue a career in the hospitality sector, what job in the chosen sector
would it be? Choose the sector that you want to pursue by checking the response that apply to
you. Tick/Check only 1 career under the sector that you would like to pursue. (Only 1 hospitality
A. Food service
( ) Food attendant
( ) Food server
( ) Head Waiter/Waitress
( ) Bartender
( ) Barista
( ) F & B Director
( ) Restaurant Supervisor
B. Culinary
( ) Head Chef
( ) Executive Chef
( ) Sous Chef
( ) Line Cook
( ) Pastry Chef
( ) Baker
C. Accommodation
( ) Hotel Manager
( ) Sales Manager
( ) Receptionist
( ) Executive Housekeeper
( ) Cashier
( ) Night Auditor
( ) Sales Representative
______________________________________________________________________________
__________________________________________________________________
2. When you enrolled in the program, was this the career you wanted to pursue? Why or why
not?
______________________________________________________________________________
__________________________________________________________________
program that affected your choice and led you to a career you want to pursue after you graduate.
KNOWLEDGE VARIABLES
Can identify and knows the use and purpose of kitchen tools, bar tools and equipment, Folio
Understand the purpose and importance of food safety, proper hygiene, and sanitation.
Provide good time management in different activities that are offered in the course and able
Has excellent communication skills and can work well in a group setting.
SKILLS VARIABLES
Executes mise end place for any cooking, bar and housekeeping activities.
Performs basic flair tending techniques and can perform basic mixing of alcoholic and non-
alcoholic drinks.
ATTITUDE VARIABLES
Understands that a smile is vital in the hospitality
operations.
Appreciate the value of trust, respect and integrity that is present in the Hospitality Industry.
Provide a good relationship between the group/team, and be able to understand and accept
1.Do you think these are helpful in choosing the best career that would fit you? Why or why not?
______________________________________________________________________________
__________________________________________________________________
2.What do you think is the most important attribute to acquire especially when you chose a
______________________________________________________________________________
__________________________________________________________________
3. What is the impact of these attributes to you in choosing the best career to pursue after you
graduate?
Data Gathering Procedures
The researchers acquired data using Google form survey surveys amidst pandemic and
owing to health precautions. The Google form survey questionnaires were distributed to
University of St. La Salle - Bacolod Hospitality Management 3rd year students enrolled in the
first (1st) semester of the AY: 2020-2021. The researchers requested consent from the
Department Chair and the University Registrar prior to conducting the study to determine the
real number of third-year students enrolled in the program. The google form was developed as a
means of gathering different responses of their participants. The initial page constituted the
informed consent which clearly explained the purpose, benefit, relevance, and rights to withdraw
from participation, should they be deemed necessary. After it was approved by the participants,
short open-ended questions prepared. A one-month period was allotted to all HM students to
access and respond to the said survey. Initial interpretations were done to determine possible
additional questions to be used during the key informant interview among selected third (3rd)
year Hospitality Management students. The said interviews were conducted via researchers’
Statistical Treatment
The information and data gathered were processed using the Microsoft Spread
sheet and the SPSS software tools. The statistical tools that will be used in processing the data on
identifying the career choices under the hospitality sectors, factors that influence the choices and
the students' attributes will be the weighted mean about the interpretation of the findings and
results. Moreover, inferential statistics will be applied on the 3 open-ended questions after every
relationship of the following: the influential factors among students' attributes that affect career
choices among hospitality management students, and the inventory of students' attributes that
affects their career choices when they are grouped according to the hospitality sectors.
Validity and Reliability of the Research Instrument
The research instruments were validated by three (3) experts in the researchers’ field
using the Good and Scates criteria. The researchers sought out the expertise of Mr. Kent Kevin
Novillas, Mrs. Julieta Cortez and Mrs. Mariver Lorilla to check and secure the feasibility of the
questionnaire used. The ratings given by the three (3) experts were 4.7, 5.0, and 4.0 respectively
using the guidelines of the Good and Scates criteria. Corrections and suggestions were reflected
and followed. The result of the validity testing was 4.57, therefore interpreted as very good to
excellent.
Cronbach's alpha, also known as the coefficient alpha, was used to test the survey
questionnaire's reliability. Developed by Lee Cronbach in 1951, as the most used measure of
internal consistency. Commonly used in cases where the survey/questionnaire contains multiple
Likert questions that construct a scale and researchers want to know its reliability.
Thirty (30) second (2nd) year Hospitality Management students enrolled in the first (1st)
semester of AY: 2020-2021 of the University of St. La Salle - Bacolod were the respondents of
the reliability testing. The data were gathered through a Google survey questionnaire form and
used Cronbach’s Alpha to test the result of the reliability testing which led to a result of 0.8116
The table below shows the verbal interpretation of the mean score to interpret the data
Management students' post-graduation employment choices and the factors that influence them.
key informant interview shall only be conducted if deemed necessary through the researchers’
Ethical Considerations
Upon careful consideration of the ethical elements that must be considered and following
the ethics guidelines and procedures outlined by the academic institution, the researchers strictly
observed and implemented the following activities to establish compliance of the ethical
guidelines.
Confidentiality - the researchers will fully respect any confidentiality concerns of the
participants.
Consent - the researchers will ask participants’ approval and willingness to participate.
Participant Selection
Participants were selected based on their existence as third (3rd) year Hospitality
Management students enrolled in the AY: 2020-2021 in the identified research locales.
Voluntary Participation
As participation is entirely voluntary among the third (3rd) year Hospitality Management
students AY: 2020-2021 research participants, they were assured that they may withdraw at any
time if deemed needed. And should they decide to participate, the “Yes” button on the consent
certificate following the information sheet before proceeding to the research instrument must be
ticked/checked.
Procedures
The researchers secured first the free and voluntary participation among identified
participants by accomplishing the informed consent form which explains the entire research
within five to ten minutes. A key informant interview shall only be conducted among identified
participants should there be a need to elaborate on the results and analysis. It can be performed
Benefits
The benefits shall be emphasized among the third (3rd) year Hospitality Management
students, and as well as to the Hospitality Management Department to strengthen the program.
Reimbursements
Considering that the data gathering activity was done through an online Google document
survey questionnaire, the researchers shall not incur any reimbursements in whatever form since
time and effort was voluntarily shared by the third (3rd) year Hospitality management students
AY: 2020-2021.
Confidentiality
The participants shall be assured of the anonymity, privacy, confidentiality, and will be
ensured in the collection, storage, and publication of this research material. Items such as
participants' contact numbers, email/s, names, FB/Messenger accounts and other information that
will be shared will be removed from the database during the data processing phase. In addition to
this, only the researchers and data encoders who will process the data are given access to the
information provided by the participants. The data generated will be kept secured in paper or
electronic form for a period of one year after the completion of the study.
Results and findings shall be made available through the researchers, academic
institutions and the third (3rd) year Hospitality Management students AY: 2020-2021. Should
there be a need to share and present the results of the study, a letter of request shall be addressed
to the researchers.
Should there be any form of threat and inconvenience, participants are assured that
refusal or withdrawal from the participation of the study may be done anytime.
Who to Contact
Should you have any concerns about your rights or treatment as research participants, you
may contact the group leader Mitze May Cornelio at 09772855657 and messenger at Trem-trem
Cornelio.
.
This section presents the results gathered from the participants and data are processed and
analyzed accordingly.
Influential Factors in Choosing Career Options in terms of: Personal Choice, Parents
choosing a career option. Findings showed that respondents agreed that in choosing the
Hospitality Management program, these variables were considered by them: (1) the experience
they had from these hotels, restaurants, and services and (2) the respondents have relatives
variables: (1) to work in the hospitality sector (airline/hotel/cruise ships) is their lifelong dream
and finds it interesting; (2) respondents think that this career or industry would give them
happiness and many career opportunities, and (3) the respondents were motivated by various
success stories of the graduates and individuals working in the industry. Among the 139
participants, to work in the hospitality sector (airline/hotels/cruise ships) is a lifelong dream and
found it interesting, gained the highest parameter with a mean score of 4.640, meanwhile, having
personal experience in these hotels, restaurants and services had the lowest parameters which
Professional theorists believe that people have specific abilities, interests, personality traits,
and other factors that influence their career choices, as stated by Bubi (2016). Professionals feel
that if these attributes are identified, together with their potential values, and when these values
can be put to proper use on the job market, the individual will be a happier person, a more
The researchers significantly observe that among the influential factors provided, the
respondents have a high response to personal choice with the highest attaining parameter
variable - to work in the hospitality sector (airline/hotels/cruise ships) is a lifelong dream and
find it interesting - which means that they chose the program because of their want to work in the
hospitality sector as they find the Hospitality industry interesting. From the interview that took
place with the respondents, they think that serving people wholeheartedly in the hospitality
industry will bring great joy to them, and the industry might challenge them but will bring fun to
them as they go along in the hospitality industry. Also, they find some key speakers’ success
stories and current place in the industry as their motivation to continue and pursue the career they
chose.
Table 1
Personal Choice
Students found it interesting, and their 139 4.640 0.614 Strongly Agree
lifelong dream is to work in the
hospitality sector (airline/hotel /cruise
ships).
Students thought that this career or 139 4.576 0.614 Strongly Agree
industry would bring them happiness and
many career opportunities.
Students were motivated by the various 139 4.511 0.736 Strongly Agree
success stories of the graduates and
individuals working in the hospitality
field.
Students have relatives who were working 139 3.993 1.133 Agree
in the industry and are close to remaining
memories of his/her
grandparents/relatives/friends.
Influential Factors as Parent’s Decision
Table 2 represents the parameters considered in the parents’ decision variable. Findings
showed that respondent’s parents agreed that: (1) this hospitality management industry will help
the respondent’s growth and become an independent individual; (2) hospitality management is
the best career for the respondents, and (3) financial status was considered by my parents. On the
other hand, respondents’ parents disagreed on the variable stating that their parents want their
son/s and/or daughter/s to continue their former/present job; and respondents fairly viewed the
variable stating that working in the hospitality industry was their parents’ lifelong dream. Among
the 139 participants in this research, hospitality management as the best career for their growth
and to become an independent individual gained a mean score of 3.950 which is the highest
among the parameters while continuing the former/present job of their parents gained a mean
Parents have a substantial impact, according to Keller (2021), on their children's work
growth and decision-making. Parents want their children to be happy and successful in life, and
one factor that contributes to happiness and success is the employment route they choose.
According to a study, children who feel supported and loved by their parents have more faith in
their own ability to research professions and choose a career that interests and excites them. This
is essential because research has shown that teenagers who believe they can make work decisions
later in life are more likely to make more gratifying career choices. Parents have an influence on
their children's level of education or training, as well as their comprehension of work and various
professions, as well as their ideas and attitudes toward working and their desire to succeed. The
majority of this is inadvertently learned; as toddlers and teenagers get older, they internalize their
had a different response to the parents' decision and the highest mean shows that their parents
want them to pursue the hospitality industry because they think this industry makes them grow as
interview, their parents are quite supportive of their decision to pursue a career in the
Table 2
Parents’ Decision
Their parents thought that this industry 139 3.950 1.017 Agree
will help them grow and become an
independent individual.
Parents thought that this is the best 139 3.662 1.219 Agree
career for students to pursue.
Table 3 shows the table representing the parameters considered in peer motivation. Findings
showed that the respondents fairly think that in choosing the Hospitality Management program,
all these variables were considered by them: (1) the respondents was influenced by teachers
based on their previous employment in the hospitality business; (2) influenced by my friends
wanted to have the same decision with my friends; (3) influenced by my friend whose working in
the hospitality industry; (4) influenced by my relatives, and; (5) the respondents was told to do so
by relative that has a background in the hospitality industry. Among the 139 participants,
influenced by teachers based on their previous employment in the hospitality business gained the
highest parameter with a mean score of 3.187 while told to do so by a relative that has a
background in the hospitality industry gained a mean score of 2.928 which is the lowest.
As established by Okiror and Otabong 2015, peer and friend-based career preparation
influenced students' career choices since students exchange valuable knowledge about career
options with their peers and friends as they engage with them. Hashim and Embong (2015) also
stated that a student's peer group is the single most potent source of influence when it comes to
career decisions.
The researchers significantly observe that in the influential factors provided, the respondents
had a neutrally response to peer motivation and the highest attaining parameter variable - the
industry - which means that some of the respondents chose the program because of influenced by
Table 3
Peer Motivation
Based on their job experiences in the hotel 139 3.187 1.322 Fair
business, students were influenced by their
teachers.
Table 4 shows the table representing the parameters considered in career choice of the
student’s variable. The data set is composed of three parameters namely food service, culinary
and accommodation careers, and under which are the variables under it. Findings showed that:
(1) among 39 respondents under food service, Food Service Manager Career gained the highest
frequency with 9 respondents; (2) among 28 respondents under culinary, Head Chef and Pastry
Chef Career gained the highest frequency with 9 respondents, and (3) among 72 respondents
under accommodation, Hotel Manager career gained the highest frequency with 34 respondents.
Among the highest results under three parameters, accommodation career has the highest
frequency.
Career choice is a challenging decision for students, according to Korir (2012), because it
determines the type of career they will pursue in life. Students have difficulties in aligning their
job choices to their talents and academic achievement as they attempt to make career choices.
Opportunities such as technical schools and employment openings influence a person's career
decision. Students' own interests and lifestyles of individuals already in the hotel sector affected
their decision to pursue a hospitality profession. This could be because they developed an
interest in hospitality while still in high school and wanted to pursue a career in the industry, or
because some of the students love the lifestyles of people already in the sector. Contextual
factors such as external influencers and institutional advertisements also influenced students'
decisions to pursue a career in hospitality. Despite the number of available options, students
The researchers found that most respondents are interested in a job in the Accommodation in
hospitality industry, which was the profession choice that received the greatest level of
frequency. The researchers discovered that most respondents who answered the question about
their preferred occupation chose to be a hotel manager. The impact of family members as well
as the students' own self-interests in the field of hospitality management are likely to be the most
important aspects to consider when determining their perceptions of the field of hospitality
management. The most essential element among the three programs will be the Accommodation
career, which is still the most in-demand vocation in the world today. As taken from the
interview with the respondents, their major goal is to be a Hotel Manager because they think it
will be beneficial to them as time goes by and they find it as the major success that they will be
having.
Table 4 (Single Response Only)
1 Hotel Manager 34
Head Chef 9
Pastry Chef 9
4 Receptionist 8
Housekeeping Room 8
Attendant
Bartender 8
Food Attendant 8
5 Baker 5
6 Executive Housekeeper 4
Executive Chef 4
7 Food Server 3
Restaurant Supervisor 3
8 Line Cook 1
Sales Representative 1
9 Sous Chef 0
Cashier 0
Sales Manager 0
Night Auditor 0
Total 139
What are the inventory of the developed attributes of the students in terms of;
a. Knowledge
b. Skills
c. Attitude
Knowledge
The Table 5 show the knowledge inventory of the developed attributes of Hospitality
Management students from the learnings that they have acquired from the past years of being
enrolled in University of St. La Salle. These attributes acquired by the students include
Knowledge, Skills and Attitudes. As a result of the data gathered, in terms of the knowledge, out
of 139 respondents the variable that has a highest frequency acquired by the students has a total
of 121 which is “Understanding the purpose and importance of food safety, proper hygiene and
sanitation” and as for the variable that has a lowest frequency has a total of 104 out of 139 which
is “Has excellent communication skills and can work well in a group setting.”.
This corroborates the findings of Kim et al., (2010), who claim that the business is growing
and that students studying hotel management have a diverse range of job opportunities. The
sample of these options are educational resources, preparations and certifications that students
can choose from a variety of management roles in the hospitality industry. Likewise, as students
acquire knowledge about the industry, they will be equipped with all the information and
realities about the Hospitality Industry wherein they will put all of their learnings into action.
Furthermore, the researcher's observed that in all the given attributes, knowledge is the
number one acquired by the students. This means that knowledge is really the best level of
attribute that a student needs to obtain as they pursue their future career. And based on the
respondents’ responses with the conducted interview, they mentioned that all the attributes were
important in pursuing their future career but indeed knowledge has been considered as the top
acquired attribute among all of them. Respondents also stated that this attribute would really
help them towards the chosen field of career they will have in the future.
Knowledge
Can identify and knows the use and purpose of kitchen tools, bar 118
tools and equipment, Folio plus and housekeeping equipment.
Has excellent communication skills and can work well in a group 104
setting.
Skills
Furthermore, table 6 shows about the second attribute of the students which is the skills, in
which “Executes mise en place for any cooking, bar and housekeeping activities” and “Executes
proper food service with food handling” were the two variables both acquired by the students
which gained the highest frequency of 110 out of 139 respondents. On the other hand, “Performs
basic flair tending techniques and can perform basic mixing of alcoholic drinks” has the lowest
Hospitality management students should carefully assess their interests, current skills, and
experiences during the career planning phase. They would be able to experience job satisfaction
and achieve success in their professional hospitality career if they can identify what activities
they enjoy as well as the skills required to perform those activities (J.Jones, personal
conversation, March 23, 2014). Competition for jobs among recent graduates is fiercer than ever,
and new recruits face strong demands. Students must be able to express the importance of their
college experience, as well as their acquired talents and competencies, to distinguish themselves
during the career hunting process. Institutions are also under pressure to ensure that their
students not only succeed in college and graduate on schedule, but also are well prepared for life
after graduation. That means securing a first position and saving for a lifetime of career
transitions in today's economy. Student affairs has an enormous potential to promote students'
professional growth through the division's scope of experiential learning experiences. Though
students can and do gain in-demand skills by co-curricular activities such as student clubs, Greek
life, student leadership, service opportunities, and campus jobs, many students do not take
advantage of these opportunities, and those who do often fail to express the tangible or
The researchers observed that “Skills” is the least acquired attribute in all levels of a
student's attributes. This means that even though this is the least important attribute acquired by
the students, still it has always been an important attribute needed by them as they pursue their
future career. Indeed, skills are an important attribute for a student as they plan to pursue their
future job but then, based on our questions and interviews conducted among students, regarding
their acquired attributes, they have answered that they also obtained skills however knowledge is
Skill
Skills Variables Frequency
Executes mise en place for any cooking, bar, and housekeeping activities. 110
Attitude
The Table 7 contains the data about the attitude acquired by the students as they prepare
themselves for their career choices or future career. In terms of the attitude attribute of the
acquired by the students with the highest frequency of 119 among 139 respondents. On the other
hand, “listens and executes the instructions given without any complaint” is the variable which
has the least number of students who acquired with the total frequency of 108 out of 139.
This is being supported by the following studies that latest developments have had such a
great impact on the workplace and the student demographic makeup of the workforce. Dynamic
demographic gaps, have caused a need for career managers to evolve on campus. Students of this
generation want to affect the world in a significant way and are looking for the tools and
experiences that give them these to be able to do so. People are concerned with meaningful jobs,
personal, and emotional well-being at work while they must do their job well (Sangvhi & Kubu,
2017). Self-actualization, employment potential, field appeal, ease of study, and scholastic
accomplishment were identified as five motivational variables among HTM students (Lee,
2008). The motivational aspects, as well as chosen abroad study destinations and HTM study
The researchers observed that Hospitality Management students at University of St. La Salle
are equipped, prepared and competitive from academics to actual performances based on the
level of student attributes that are present in the curriculum of the course. Based on the results,
Hospitality Management students are well-educated and knowledgeable about the industry that at
least they knew the basic and proper procedures and actions in dealing with the activities being
The Hospitality Management students at University of St. La Salle are equipped, prepared
and competitive from academics to actual performances based on the level of student attributes
that are present in the curriculum of the course. Based on the results, Hospitality Management
students are well-educated and knowledgeable about the industry that at least they knew the
basic and proper procedures and actions in dealing with the activities being offered by the
course. Based on the researcher’s observation, (Attitude) placed as the second attribute acquired
by the students out of all the given attributes. This signifies that (Attitude) serves as the second
important attribute that a student needs as they choose their future career. Upon the results of the
interview we conducted, the respondents have answered that they also acquired the attitude
attribute which they also considered as a helpful attribute when they pursue their future job. In
addition, they have mentioned also that this attribute is quite important as they engage with their
Attitude
Appreciate the value of trust, respect and integrity that is present in 116
the Hospitality Industry.
Listens and executes the instructions given without any complaint. 108
Significant relationship between influential factors and students’ attributes that affects
career choices.
Table 8 shows the significant relationship between the influential factors and students’
attributes that affects career choices. The results show that there is no significant association
between the two variables under consideration. The obtained p value of 0.12996 is greater than
or equal to the 0.05 p-value, indicating that the null hypothesis is ACCEPTED. With this it
clearly shows that the student's attributes and influential factors have no connections for the
Studies that provide an explanation for the findings are available to support the findings.
added that one's motivation in chosen industry is determined by his/her perceptions, skills, and
attitude towards the working industry. However, Brown & Hackett, (1994), mentioned that an
individual or a student's choice of a future career is primarily driven by his or her personal "self-
interests".
Moreover, considering that both a student's attributes and influential factors do not have
connections or significant relationship in whatever the student’s career of choice. This implies
that, what will always matter, is the student’s decision making regarding the attributes acquired
Table 8
Significant Relationship between influential factors and students’ attributes that affects career
choices
x2 Tests
df p
X2 18
0.12996
6
N
Table 9 shows the significant relationship between the inventory of student’s attributes
and the career choices that the students will pursue. The results show that the two factors studied
had no meaningful association. The obtained p value of 0.81261 is more than or equal to the 0.05
p-value, indicating that the null hypothesis is ACCEPTED. With this, it clearly shows that the
student's attributes and influential factors have no connections for the student's career of choice.
To substantiate the findings, here are some of the studies that have been conducted which
have an explanation related to it. Kerka, (2000), mentioned that career choice is influenced by
multiple factors which include the interest of an individual or student in choosing their future
career. On the other hand, McQuaid & Bond, (2003) stated that a student's level of achievements,
aptitudes, and attitudes influenced their choice of career. These related studies show that the
student's acquired attribute doesn't matter whatever the career choice in the industry that a
The researchers observed that even if the student has a low or high level of students’
attributes, it does not affect the career choices that they have chosen. Moreover, even if the
student acquired all the necessary attributes, it does not mean that the student is that well-
prepared and sure about the career that they are choosing.
Table 9
Significant Relationship between the inventory of students’ attributes and the career choices that
the students will pursue
x2 Tests
df p
X2 12
0.81261
N
The following conclusions are formed based on the preceding results and findings:
1. Out of three (3) influential factors which are personal choice, parent’s decision and peer
motivation, Personal Choice is the most influential factor in choosing career options
2. The most preferred career choice among hospitality management students is “becoming a
hotel manager”.
3. Knowledge, Skills and Attitude were the attributes acquired by the Hospitality
Management students, but Knowledge is the attribute which is more obtained by the
influence job choices among Hospitality Management students. As a result, the null
the career choices of students when grouped according to the hospitality sector.
2. Marketing and promotional Strategies for hospitality management courses should focus
manager.
3. Offer intensive programs that will develop and enhance knowledge, skill, and attributes
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CONSENT CERTIFICATE
____ I confirm that the study was fully explained to me; also, I have read and comprehended
the above study's information sheet, and I have had the opportunity to ask questions.
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Researcher’s Profile
Educational Attainment
Hospitality Management
Achievements
Grade 11 Representative
Junior High School: Lilo-an National High School Extension Don Bosco
Campus
Senior High School: Lilo-an National High School Extension Don Bosco
Campus
Hospitality Management
Achievements
Senior High - Athlete of the Year College- NOPSSCEA Season 39 & 40 Champion
Educational Attainment
Hospitality Management
Achievements
Educational Attainment
Hospitality Management
Achievements
Educational Attainment
Hospitality Management
Achievements
Educational Attainment
Hospitality Management
Achievements