BBA Year 2 PH JULY 2022

_________________________________________________________________________________
BACHELOR OF BUSINESS ADMINISTRATION

DEGREE
(YEAR 2)
_________________________________________________________________________________
_________________________________________________________________________________________
PROGRAMME HANDBOOK
JULY 2022 INTAKE
_________________________________________________________________________________________
Copyright© 2022
MANCOSA
All rights reserved, no part of this book may be reproduced in any form or by any means, including photocopying machines, without the written permission of the publisher
MANCOSA: BBA YEAR 2 1
TABLE OF CONTENTS
1. WELCOME ................................................................................................................................................3
1.1 MESSAGE FROM THE PRINCIPAL - PROF MAGNATE NTOMBELA............................................................3
1.2 MESSAGE FROM THE ACADEMIC DIRECTOR .........................................................................................4
2. INTRODUCTION TO MANCOSA ..................................................................................................................4
2.1 BRIEF HISTORY OF MANCOSA ..............................................................................................................4
2.2 PROGRAMME OFFERINGS ...................................................................................................................5
3. THE MANCOSA VISION .............................................................................................................................7
4. THE MANCOSA MISSION ...........................................................................................................................7
5. BACHELOR OF BUSINESS ADMINISTRATION (BBA) PROGRAMME STRUCTURE ............................................8
5.1 OVERALL PROGRAMME OBJECTIVES ....................................................................................................8
5.2 PROGRAMME FOCUS ..........................................................................................................................8
5.3 MODULE OUTCOMES ..........................................................................................................................9
6. PROGRAMME ADMINISTRATION ............................................................................................................ 17
6.1 STUDENT LIFE CYCLE ......................................................................................................................... 17
6.2 PROGRAMME MANAGEMENT ........................................................................................................... 18
6.2.1 General Information ................................................................................................................... 18
6.2.2 How to access student portals .................................................................................................... 18
6.2.3 How to access student email account .......................................................................................... 19
6.2.4 How to install MANCOSA Student Comms App ............................................................................ 20
6.2.5 Important Notices ...................................................................................................................... 20
6.3 FINANCE ........................................................................................................................................... 21
6.3.1 Fee Payment .............................................................................................................................. 21
6.3.2 Payment of Fees and Other Dues ................................................................................................ 24
6.3.3 Payment Plans ........................................................................................................................... 24
6.3.4 Returning Registration................................................................................................................ 24
6.3.5 Registration for Specific/Incomplete Modules ............................................................................. 24
6.3.6 Additional Fees/Charges ............................................................................................................. 25
6.3.7 Cancellation of Registration/Fee Liability .................................................................................... 25
6.3.8 Deferrals .................................................................................................................................... 26
6.3.9 Change of Electives..................................................................................................................... 26
6.3.10 Re-registration of Modules ....................................................................................................... 26
6.3.11 Miscellaneous Costs ................................................................................................................. 26
6.3.12 Payments ................................................................................................................................. 26
6.3.13 Account Details ........................................................................................................................ 27
6.3.14 Foreign Payments ..................................................................................................................... 27
1
PROGRAMME HANDBOOK: JULY 2022 INTAKE
6.4 STUDENT SUPPORT ........................................................................................................................... 28

6.4.1 Student Services ......................................................................................................................... 28
6.4.2 Regional Offices and Representatives ......................................................................................... 28
6.5 ACADEMIC SUPPORT......................................................................................................................... 30
6.5.1 Academic Faculty Support .......................................................................................................... 30
6.5.2 Library Services .......................................................................................................................... 30
6.5.3 Module Guides ........................................................................................................................... 30
6.5.4 Academic Services ...................................................................................................................... 31
6.5.5 Website/ Online Learning Centre ................................................................................................ 32
6.5.6 Prescribed textbooks .................................................................................................................. 33
6.6 IT AND WEBSITE................................................................................................................................ 34
6.7 GENERAL .......................................................................................................................................... 34
6.7.1 Award of Qualification................................................................................................................ 34
6.7.2 Graduation ................................................................................................................................. 34
7. ACADEMIC DELIVERY .............................................................................................................................. 35
8. ASSESSMENTS ........................................................................................................................................ 36
8.1 Method of Assessment ..................................................................................................................... 36
8.2 Assessment submission..................................................................................................................... 37
8.3 Extension on submission of formative assessments /Aegrotat applications ........................................ 38
8.4 Re-submission of formative assessments/Rewrite of online summative assessment ........................... 38
8.5 Marking Criteria................................................................................................................................ 39
8.6 Accessing Results .............................................................................................................................. 39
8.7 ASSESSMENT SCHEDULE – SEMESTER 1.............................................................................................. 40
8.8 ASSESSMENT SCHEDULE – SEMESTER 2.............................................................................................. 41
2
1. WELCOME
1.1 MESSAGE FROM THE PRINCIPAL - PROF MAGNATE NTOMBELA
The legendary and much loved Prof Yusuf Mahomed Karodia founded
MANCOSA in order to provide access to affordable and quality education
to all. More than two decades later, MANCOSA continues to provide
education that is responsive to evolving educational needs of dynamic
economies, as promised in its vision and mission.
In the current challenging economic climate being experienced globally,

MANCOSA remains a higher education provider of choice.
Technological advances and the unprecedented global crises like COVID-

19 have drastically changed the world of work. Commensurate with the
new challenging environmental landscape, institutions cannot continue
to ignore the changing needs of a global employment market.
MANCOSA’s mission is to prepare a new breed of leaders: courageous individuals with the intellectual abilities,
cross cultural versatility, practical skills and an ethical disposition that are needed to function in a modern
business world. With programmes designed to accommodate individuals with diverse needs and lifestyles,
MANCOSA’s supported distance education programmes are in constant demand. MANCOSA’s programmes have
the rigour and innovation to develop reflective practitioners in the quest to educate for impact. Students are
immersed in study that will challenge their assumptions, disrupt their ordinary ways of tackling stubborn business
challenges, and introduce them to new and unexpected ways of thinking. On completion of their studies,
MANCOSA graduates are imbued with confidence and professional values that enable them to be innovative
problem solvers and team players that add value to any enterprise and also live their lives as well-rounded and
informed global citizens.
MANCOSA’s programmes promote the development of critical 21st century transferable skills through innovative
teaching and learning. You can expect a carefully integrated mix of webinars, access to well-designed self-study
materials, and online learning resources. One key feature of MANCOSA is its use of case studies, an active
learning model that teaches students how to assess, analyse, and act on complex business issues. Rooted in real-
life experiences, the business case method develops analytical skills, sound judgment, and the leadership
potential within each individual. This will equip you with cutting-edge skills that will position you to be a leader
in your organisation and community.
As we enter the period of the fourth industrial revolution, we will need to meet its challenges, understand
innovation, confront artificial intelligence, take advantage of opportunities it presents, and prepare our students
to be part of these dynamic and exciting changes.
By enrolling on a MANCOSA programme, you will find unique rewards with lasting impact for your organisation
and career. We wish you well in your academic endeavours and assure you of our continued support towards
realising your goals.
Welcome to MANCOSA and to the HONORIS UNITED UNIVERSITIES network of Higher Education Institutions.
Prof M Ntombela
3
1.2 MESSAGE FROM THE ACADEMIC DIRECTOR

Welcome to the MANCOSA Bachelor of Business Administration (BBA) degree programme. You are about to
embark upon a challenging, new journey, discovering new horizons and breaking new frontiers of knowledge.
For the duration of the programme you will be exposed to highly competent academics, who will not only share
with you their knowledge of the current practices necessary for a global, dynamic and turbulent environment,
but who will also guide you and mentor you to enable you to develop the desired graduate attributes (knowledge,
skills, attitudes and qualities), including critical-thinking and life-long learning skills. Enjoy your journey on this
road that will lead you to a higher level of knowledge, skills and abilities.
2. INTRODUCTION TO MANCOSA
2.1 BRIEF HISTORY OF MANCOSA
MANCOSA is a private higher education institution registered in terms of the Higher Education Act (Act 101 of
1997 as amended). It was established in 1995 as a post-apartheid empowerment institution offering affordable
and accessible management education primarily to persons previously denied access to postgraduate education.
One of MANCOSA’s flagship programmes, the Master of Business Administration (MBA) degree has been offered
since 1995 (in association with the Buckinghamshire Chilterns University College and quality assured by the
Quality Assurance Agency for Higher Education of the United Kingdom until 2000). Since 2000, all MANCOSA
programmes are accredited by the Council on Higher Education (CHE) in South Africa.
During the past 27 years, MANCOSA has developed a large footprint across the Southern African Development
Community and has accumulated extensive experience in meeting the educational needs of a wide range of
students through the delivery of high quality programmes.
In responding the training and education requirements of the labour market, MANCOSA has diversified its
programme offerings through the establishment of a number of schools. MANCOSA’s prestigious Graduate
School of Business [GSB] serves as an innovation hub to underscore the delivery of postgraduate management
programmes, including two of the institution’s flagship programmes; the MBA degree and the Doctor of Business
Administration (DBA) degree. MANCOSA’s School of Education [SOE] delivers a range of 21st century teacher
education programmes in order to meet the needs of the education profession. More recently, MANCOSA’s
programme offerings were further augmented through the creation of the modern School of Information and
Digital Technology [SIDT]. The SIDT attracts students seeking to advance their skills and qualifications as
technology professionals, whilst also catering to students who may work in a variety of other industries and who
are seeking to operate effectively as digital citizens, digital artisans, leaders and innovators.
In 2017, MANCOSA became a proud member of Honoris United Universities, the first Pan-African, private higher
education network committed to preparing and educating the next generation of African leaders and
professionals who are able to impact regionally in a globalised world.
MANCOSA’s reputation for academic excellence and strong research focus is reflected in numerous rankings and
external agency evaluations as well as the recognition and accreditation it holds in numerous countries.
MANCOSA is currently a member and/or affiliate of the South African Business Schools Association (SABSA), the
Association of African Business Schools (AABS), the National Association of Distance Education Organisations of
South Africa (NADEOSA), the European Foundation for Management and Development (EFMD) and the United
Nations Academic Impact Initiative (UNAI).
MANCOSA is also accredited, recognised and/or registered by the South African Department of Higher Education
and Training, Council on Higher Education and South African Qualifications Authority, and by the Mauritius
Tertiary Education Commission, Namibia Qualifications Authority, Zambia Higher Education Authority, Malawi
National Council for Higher Education, Eswatini Higher Education Council and Botswana Qualifications Authority.
4
2.2 PROGRAMME OFFERINGS
MANCOSA programmes cover the areas of business administration, commerce, functional management and
leadership and teacher education and range from higher certificate programmes to doctoral degrees.
MANCOSA offers the following accredited and registered programmes:
Higher Certificates
1. Higher Certificate in Business Management
2. Higher Certificate in Local Government and Development Management
3. Higher Certificate in Accounting
4. Higher Certificate in Supply Chain Management
5. Higher Certificate in Information Technology
6. Higher Certificate in Public Management
7. Higher Certificate in Human Resource Management
8. Higher Certificate in Project Management
9. Higher Certificate in Marketing
10.Higher Certificate in Tax Administration
11.Higher Certificate in Public Sector Procurement
12.Higher Certificate in Events Management
13.Higher Certificate in Social Media and Communication
14.Higher Certificate in Paralegal Studies
15. Higher Certificate in Digital Marketing
16. Higher Certificate in Tourism Management
Advanced Certificates
1. Advanced Certificate in Management Studies
2. Advanced Certificate in Financial Planning
Advanced Diploma
1. Advanced Diploma in Business Management
Undergraduate Degrees
1. Bachelor of Business Administration
2. Bachelor of Public Administration
3. Bachelor of Commerce in Human Resource Management
4. Bachelor of Commerce in Marketing Management
5. Bachelor of Commerce in Information and Technology Management
6. Bachelor of Commerce in Supply Chain Management
7. Bachelor of Commerce in Financial Management
8. Bachelor of Commerce in Entrepreneurship
9. Bachelor of Commerce in Retail Management
10.Bachelor of Commerce in International Business Management
11.Bachelor of Commerce in Project Management
12.Bachelor of Commerce in Accounting
13.Bachelor of Commerce in Tourism and Hospitality Management
14.Bachelor of Commerce in Corporate Communication
15.Bachelor of Commerce in Digital Marketing
5
Honours Degrees
1. Bachelor of Business Administration Honours
2. Bachelor of Commerce Honours in Supply Chain Management
3. Bachelor of Commerce Honours in Human Resource Management
4. Bachelor of Commerce Honours in Marketing Management
5. Bachelor of Public Administration Honours
Postgraduate Diplomas
1. Postgraduate Diploma in Business Management
2. Postgraduate Diploma in Project Management
3. Postgraduate Diploma in Family Business Management
4. Postgraduate Diploma in Risk Management
5. Postgraduate Diploma in Information and Technology Management
Masters Degrees
1. Master of Business Administration
2. Master of Public Administration
3. Master of Commerce
Doctoral Degrees
1. Doctor of Business Administration
School of Education
1. Bachelor of Education in Senior Phase and Further Education and Training Teaching
2. Bachelor of Education Honours in Educational Leadership and Management
3. Postgraduate Certificate in Education in Further Education and Training Teaching
4. Postgraduate Diploma in Educational Management
5. Master of Education in Educational Leadership and Management
6
3. THE MANCOSA VISION
Education For A Better World For All
4. THE MANCOSA MISSION
Impacting Lives Through Innovative Education

Pursuant to the mission MANCOSA strives to:
1. Grant accessible, quality and affordable distance education.
2. Invest and conduct innovative teaching and learning.
3. Promote and conduct relevant and socially responsible research.
4. Contribute to economic and social upliftment through responsive and relevant interventions.
5. Maintain service excellence.
6. Contribute to the transformation process of higher education.
7. Promote opportunity, equality and social justice irrespective of race, colour, creed and gender.
8. Embrace ethical practice in the delivery of all its programmes.
7
5. BACHELOR OF BUSINESS ADMINISTRATION (BBA) PROGRAMME STRUCTURE

5.1 OVERALL PROGRAMME OBJECTIVES
Upon successful completion of the Bachelor of Business Administration (BBA) degree programme, students
will be able to:
 Identify, analyse, formulate, and serve the needs of individuals and society creatively and innovatively.
 Work effectively both on own initiatives and with others as a member of a team, group, organisation,
community, and contribute to the group output in tasks growing out of the business, commerce and
management fields.
 Manage and organize his or her activities and life responsibly and effectively, including his or her studies
within the distance context.
 Collect, analyse, organize and critically evaluate information, as required in the pursuit of the BBA.
 Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written
presentation in often extensive pieces of sustained discourse.
 Utilize science and technology effectively and critically showing responsibility towards the environment and
health and well-being of others, in community, national and global contexts.
 Demonstrate knowledge in the functional areas of business.
 Apply management principles in a work-based context.
 Anticipate and analyse trends in the business environment.
 Integrate theory and application from various functional areas in an interdisciplinary approach.
 Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving
contexts do not exist in isolation, and by acknowledging their responsibilities to those in the local and broader
community.
5.2 PROGRAMME FOCUS
From the very outset, the MANCOSA Bachelor of Business Administration (BBA) degree programme strives to
maximise personal development, grow management and leadership skills and contribute to positive economic
change in the countries from which students are drawn. The main focus of the programme is to ensure that
students develop the ability to apply management theory in practice.
The curriculum consists of 360 credits progressively arrayed in 24 modules over a minimum of 3 years of study.
Students must pass a particular module before proceeding to the consecutively numbered module with the same
title. Six of the modules (90 credits) are fundamental.
All students take the same (fundamental and core) modules in the all levels of the curriculum. These modules
induce the students to learn the basic skills that the programme demands, to understand the theoretical core of
the disciplines of Business Management and Administration, and to understand the context in which these
disciplines are practiced.
The modules covered in the Bachelor of Business Administration (BBA) degree programme are as follows:
YEAR 1 YEAR 2 YEAR 3

 Introduction to Business  Organisational Leadership  Ethics and Conflict
Management  Fundamentals of Human  Organisational Diversity
 End User Computing OR Resource Management  Financial Planning and Control
Digital Transformation in the  Management Accounting  Global Business and Strategy
Business Environment  Business and Society  Project Management
 Business Mathematics  Entrepreneurship and Small  Operations Management for
 Economics 1A Businesses Sustainability
 Introduction to Functional Areas  Marketing  Business Environment and Ethics
of Management  Business Statistics  Strategic Management Practices
 Business Communication  Information Systems
 Financial Reporting and Analysis
 Economics 1B
8
5.3 MODULE OUTCOMES
YEAR 1
1. Introduction to Business Management (15 Credits) Core
Upon successful completion of the module, the student should be able to:
 Describe the fundamental management principles and practices.
 Explain the relationship between the organisation and management.
 Explain the evolution of management theory and its relationship to modern practices
 Identify the levels of management and discuss the activities, which are performed at each level.
 Identify and discuss the core areas of management, manager role distribution and managerial skills
 Discuss the relationship between the management process and its environments
 Develop the student’s understanding of contemporary management issues and their application.
 Discuss, evaluate, and provide examples that illuminate principles of good business
 Undertake both independent and directed study as related to business management
2. End User Computing (15 Credits) Fundamental
 Demonstrate the understanding of ICT concepts associated with end-user computing
 Apply word processing skills in a GUI-based application
 Apply presentation skills in a GUI-based application
 Apply spreadsheet skills in a GUI-based application
 Ability to apply electronic mail (email) skills in a GUI-based application
 Apply Web Browser skills in a GUI-based application
 Understanding of impact of ICT and its use in an organisation
OR
2. Digital Transformation in the Business Environment (15 Credits) Fundamental
 Develop an understanding of digital transformation
 Discuss the technical and business challenges as well as opportunities brought by the rapid transformation of
digital technologies.
 Understand the implications of digital transformation for the future world of work
 Explain the social and ethical considerations of digital and transformation an Artificial Intelligence (AI)
 Identify and describe the emerging trends in digital transformation and its role in business challenges for
procurement and logistics, finance, human resources and marketing
 Discuss the impact of digital transformation in South Africa
 Comprehend the business challenges and the opportunities brought by the rapid transformation and
advancement of digital technologies
9
3. Business Mathematics (15 Credits) Fundamental
 Demonstrate an understanding of the basic concepts of whole numbers, fractions, mathematical operations
and numbering systems.
 Exhibit an understanding of percentages and associated operators in Mathematics
 Apply Mathematical reasoning to problem scenarios in order to provide solutions by correctly using algebra
 Manipulate number quantity aggregates and decompose them to their individual components based on
share ratios and proportions.
 Demonstrate an understanding of graphs and the ability to interpret the information they communicate.
4. Economics 1A (15 Credits) Core
 Understand what is meant by microeconomics
 Understand and illustrate the economic problem of scarcity and its implications
 Understand the interdependence of major sectors in the economy
 Analyse how market forces of demand and supply determine equilibrium
 Understand the concept of price elasticity of demand and implications on total revenue
 Understand the theory of production and costs
 Understand the different market structures
 Compare the salient features of each market structures
 Understand the short-run and long-run equilibrium position of each market structure
5. Introduction to Functional Areas of Management (15 Credits) Core
 Conceptualise the skills managers must acquire in their roles
 Analyse the four primary management tasks
 Differentiate between the functional areas of management
 Outline the importance of each functional area of management
 Identify the relationship between functional areas of management
6. Business Communication (15 Credits) Fundamental
 Present concepts in a concise, complete manner in memos, letters and reports
 Demonstrate the process of composing, editing and revising reports and proposals, and other business-
related communications including resumes and letters of application
 Acquire reading skills, including the comprehension and evaluation of challenging materials
 Gain an understanding of business communication in the different fields, and to write clear and precise
business communications reports in a variety of forms
 Prepare a resume, taking into account all aspects covered in the relevant chapter.
10
7. Financial Reporting and Analysis (15 Credits) Fundamental
 Explain the role of financial statements in businesses.
 Understand and apply the regulations of both the Companies Act and International Financial Reporting
Standards in the preparation of financial statements.
 Be familiar with the composition, structure and content of financial statements.
 Discuss the strengths and weaknesses of basic financial statements.
 Understand the concepts and procedures underlying the preparation of financial statements.
 Prepare financial statements for a sole proprietorship, partnership and company.
 Analyse and interpret information that can be obtained from financial statements and accounting reports.
 Prepare projected financial statements for a business and explain their usefulness for decision-making
purposes.
8. Economics 1B (15 Credits) Core
 Understand what is meant by macroeconomics.
 Identify the major role players in the macro economy.
 Define and understand the following macroeconomic variables:
 GDP and GNP;
 Inflation; and
 Unemployment.
 Understand what is meant by:
 The Monetary sector; and
 The Public sector.
 Describe the main characteristics of the following macroeconomic theories:
 Free Market;
 Marxist; and
 Keynesian.
 Understand what is meant by economic growth and economic development.
 Explain why countries trade with one another.
 Define and qualitatively apply the concept of exchange rates.
YEAR 2
1. Organisational Leadership (15 Credits) Core
 Explain the importance and role of leadership in organisations.
 Discuss the theoretical foundations of leadership.
 Explain the importance of people in management and in organisations.
 Discuss the principles of learning and the general assumptions underlying emotional intelligence.
 Explain the principles and characteristic of groups and teams within organisations.
 Critically discuss and apply the principles of motivation.
 Discuss the different types of motivational theories.
11
2. Fundamentals of Human Resource Management (15 Credits) Core
 Define the sphere of responsibility of Human Resource Management.
 Describe the components of a Human Resource Management system.
 Evaluate the evolution of Human Resource Management.
 Explain the key functions performed by a human resource manager.
 Explain the relationship between Human Resource strategy and business strategy.
 Identify the challenges facing Human Resource Management.
3. Management Accounting (15 Credits) Fundamental
 Classify the need for pre-determined costs and management accounting systems
 Distinguish between the various management accounting key concepts: direct, indirect costs, fixed and
variable costs
 Calculate the value of stock using different valuation methods
 Determine the optimal costing methods (Absorption Costing Vs Marginal Costing)
 Examine and articulate the Absorption Costing method
 Explain and compute the Marginal Costing method
 Breaking down the components of the Cost Volume profit analysis
 Compute the Breakeven Analysis
 Explain the principles of effective budgeting
 Demonstrate the process of populating a Cash Budget
 Select the cost control formulae in assessing Standard Costing methods
 Distinguish and calculate the various techniques and principles applied, to determine the most
appropriate Capital Investment Appraisal method
4. Business and Society (15 Credits) Fundamental
 To explain the social responsibilities and ethical duties of business.
 Learn how forces in and outside of business firms are changing the management task, altering business
operations, and modifying stakeholder expectations.
 To explain that many of these environmental forces are global in nature.
 To develop an understanding of the power of business to influence its environment.
 To develop an understanding of how powerful ideas in the business environment shape the business-
government-society relationship.
 To appreciate the importance of law and government regulation as a force directing business behaviour.
 To study historical patterns in the business-government- society relationship, learning how the past shaped
the present, and learning how present trends are shaping the future
 To develop in students an ethical and philosophical basis for making business decisions
 To incorporate the knowledge of many fields through an interdisciplinary approach
12
5. Entrepreneurship and Small Businesses (15 Credits) Core
 Explain the importance of entrepreneurship in the economy.
 Discuss the qualities and characteristics of entrepreneurs.
 Discuss the typical business environment of an SMME.
 Explain how business ideas are generated and evaluated.
 Assess the viability of a business idea.
 Draw up a business plan for a SMME.
 Discuss the various forms of business ownership.
 Evaluate franchising as a means of entrepreneurial development.
6. Marketing (15 Credits) Core
 Describe the nature and scope of the marketing environment
 Identify and evaluate environmental factors that impact on the marketing of the organization
 Apply basic marketing research concepts to the organization
 Understand market segmentation and determine target markets for particular products and services
 Understanding consumer behaviour and its impact on the marketing strategy
 Define, classify and determine product and its prices
 Understanding the role of communication in the marketing process
 Determine the right blend of promotional mix in marketing the firm’s offering
 Understand the role of the channels of distribution and differentiate between the different types of
channels
 Understand how a new product is developed from conception to launch and in full scale
commercialisation activity
7. Business Statistics (15 Credits) Fundamental
 Understand the importance of statistical techniques and calculations in business management.
 Perform statistical analyses and extract relevant information from business data.
 Manipulate collected data through various statistical methods to generate useful information to support
management decisions.
 Prepare and interpret reports in statistical terms.
 Assess the validity of statistical findings and the relevance and reliability of results.
13
8. Information Systems (15 Credits) Fundamental
 Have a thorough understanding of the value, use and management of information, information systems and
information technology in order to revitalise business processes, improve managerial decision-making and
gain a competitive advantage;
 Be able to apply the various principles and techniques in an integrative way to deal with the core dynamics of
information management.
 Understand the fundamental behaviour and technical concepts of information systems management
 Comprehend how information systems solutions to business problems are developed by the use of
fundamental problem-solving and development technologies;
 Reflect on the major concepts, developments, and managerial issues in computer technology: hardware,
software, telecommunications and database management
 Grasp the major management, global and ethical challenges regarding information systems and technology
YEAR 3
1. Ethics and Conflict (15 Credits) Core
 Apply skills in the management of conflict within the workplace.
 Apply the principles of business ethics in the workplace.
 Discuss the role of corporate social responsibility in the business environment.
 Display knowledge of industrial relations and its impact on human resources.
 Describe the legislative framework in which a business operates.
 Analyse and evaluate how skills in managing conflict, business ethics, corporate social responsibility,
industrial relations and the legislative environment enable effective performance within a business context
of transformation.
2. Organisational Diversity (15 Credits) Core
 Explain organisational culture, and the management thereof
 Explain workforce diversity, and the management thereof
 Apply the process of Total Quality Management
 Differentiate between organisational culture, workforce diversity and Total Quality Management
3. Financial Planning and Control (15 Credits) Core
 Explain the important concepts applicable to financial management
 Prepare pro forma financial statements
 Devise appropriate strategies in the management of each of the elements of working capital
 Apply various methods to capital expenditure appraisal
 Discuss the various forms of short-term and long-term sources of financing
 Calculate and interpret ratios from the points of view of management, owners and creditors
 Prepare a debtors collection schedule and cash budget
14
4. Global Business and Strategy (15 Credits) Core
 Explain how and why business in countries differ
 Discuss the impact of globalisation on international business
 Describe the economics and politics of international trade and investment
 Explain the functions and form of the global monetary system
 Discuss key business considerations when entering foreign markets
5. Project Management (15 Credits) Core
 Understand and apply generic project management concepts and definitions
 Understand the significance and impact of and relationship among the constraints in a project environment
 Demonstrate an understanding of the use of common tools and techniques used in the different stages of a
project life cycle
 Effectively apply common project management tools and techniques, such as Work Breakdown Structures,
Gantt charts, Network diagrams and Critical Path Method, to manage project scope and time
 Demonstrate an understanding of potential project resource problems, and apply project tools to alleviate
these problems
 Apply communication and risk management tools and techniques in a project management environment
 Demonstrate an understanding of leadership expertise required to successfully manage and lead project
teams, and to network with various project stakeholders
 Understand project quality concepts, and apply tools used to monitor and improve project quality at
different stages of the project life cycle
6. Operations Management for Sustainability (15 Credits) Core
 Explain key concepts in Operations Management
 Describe the principles and concepts of Operations Management
 Demonstrate the ability to make effective Operations decisions
 Develop effective Operations Management strategies
 Plan and design Work Systems
 Depict process flows and work breakdown structures
 Explain the need for quality and the techniques used to gain quality within organisations
 Describe and analyse the components in a supply chain
 Explain the effects of globalisation on Operations Management
7. Business Environment and Ethics (15 Credits) Core
 Define and understand concepts of ethics and business ethics;
 Increase awareness and understanding of moral issues in the business environment and recognize and think
through ethical issues related to business;
 Examine and evaluate business situations and decisions from an ethical perspective;
 Understand better the mechanisms in developing a more ethical corporate culture.
15
8. Strategic Management Practices (15 Credits) Core
 Explain the various terminologies used in the process of strategy formulation and implementation;
 Understand and explain the concept strategic management;
 Identify and explain the various levels of strategy;
 Identify and understand the various strategy making tasks;
 Identify and analyse models for strategy formulation;
 Explain the process of strategy implementation.
16
6. PROGRAMME ADMINISTRATION
6.1 STUDENT LIFE CYCLE
The diagram below is a visual representation of the important stages in a student’s academic year.
17
6.2 PROGRAMME MANAGEMENT
6.2.1 General Information

The MANCOSA Management team will undertake the responsibility of administering the programme from the
point of enrolment to the point of graduation. All queries associated with programme management and
implementation should be directed to Student Services via:
(i) Livechat
Students are encouraged to interact with Student Services via Livechat using either the MyMANCOSA or
MANCOSAConnect student portals.
To log a query on the MyMANCOSA or MANCOSAConnect student portals, please follow the steps below:
Step 1: Login to the MyMANCOSA or MANCOSAConnect student portal
Step 2: Click “Live Chat” icon below
Or
(ii) Student Services Call Centre

Students can call the Student Services call centre on 0861 800 000
6.2.2 How to access student portals
(i) How to access MyMANCOSA

Step 1: Log in to www.mymancosa.com
Step 2: Login using your student number as username and password.
18
(ii) How to access MANCOSAConnect

Step 1: Log in to https://mancosaconnect.ac.za using the preferred browser Google Chrome
Step 2: Login using your student number as username and Mancosa123$ as password.
6.2.3 How to access student email account
Step 1: From a web browser, visit www.gmail.com to access your MANCOSA Student Email Account
Step 2: You will be directed to the page below where you will be requested to apply the following
instructions:
a) In the “Email” field enter your student number @students.mancosa.co.za
(for example: 123456@students.mancosa.co.za)
b) In the “Password” field enter ManDDMMYYYY (DDMMYY represents your date of birth)
for example: Man13061988
Step 3: Thereafter, click on the sign in icon as depicted below:
19
6.2.4 How to install MANCOSA Student Comms App
DOWNLOAD THE APP
1. Select the relevant App 2. Search for the MANCOSA

Store icon. You will need Student Comms App.
an Android/IOS
smartphone.
3. Download the MANCOSA 4. Launch the MANCOSA

Student Comms App and install Student Comms App and
it to your mobile device. Grant enter your student
the required permissions by number as Username &
clicking Ok/Allow Camera, Password.
Media Files, Record video,
contacts, Record Audio and
Manage Phone Calls.
6.2.5 Important Notices

Students are reminded to keep up to date with notices on the MANCOSAConnect portal, student email and
MANCOSA Student Comms App. Important developments and changes with regards to programme delivery and
assessments will be communicated via these channels. Students are encouraged to check these communication
channels on a daily basis.
20
6.3 FINANCE
All queries relating to student accounts must be forwarded to:

Email: mancosa.debtorsquery@mancosa.co.za
6.3.1 Fee Payment

 Where a student has sponsorship in respect of financial support from an employer or any other sponsoring
body in respect of fees, the student must supply proof of sponsorship at enrolment.
 The student, however, is ultimately responsible for all and any payment owing to MANCOSA in the case of
default by the sponsor.
 Students can pay fees in the following ways:

- Cash at MANCOSA offices in Durban and Johannesburg
- Pay on website with a credit card
- Electronic Funds Transfer
- Debit order (The Debit Order Authorisation form must be completed and sent to the Finance Department
in Durban)
 Please contact the MANCOSA office if you require information on alternative payment methods.
21
Online Credit Card Payment Process
STEP 1
Proceed to website www.mancosa.co.za
STEP 2
Click on Online Payment, as per screen 1 below:
Screen 1:
CLICK HERE
STEP 3
Enter all details
Screen 2
22
STEP 4
Once all details have been entered, click on Proceed to accept terms and conditions, as highlighted below:
CLICK HERE
STEP 5
Ensure all card details are entered as they appear on your card on the screen below:
Screen 3
Click on Pay to finalise transaction.
23
Screen 4
The following screen will appear once the payment transaction has been processed successfully:
6.3.2 Payment of Fees and Other Dues

All fees and other payments owing to MANCOSA for tuition and/or services provided must be paid by the due
dates as stipulated in the fee schedule. Penalties may be imposed on all overdue accounts.
In addition, if students have outstanding financial obligations, MANCOSA may:

 withhold the results of any or all assessments,
 withhold the release of certificates,
 not allow a student to register on any MANCOSA programme
6.3.3 Payment Plans

 The payment of fees by instalment is available as long as the terms of such an arrangement are strictly
adhered to.
 Students who fail to adhere to their chosen payment plan will automatically be moved to the payment plan
3 option and have their accounts adjusted accordingly, thereby increasing their debt to MANCOSA.
 A charge of R 1000.00 will be levied against all payment plan 3 options, if not settled in full by the due date.
 A charge of R100.00 will be levied to cover administrative and bank charges in respect of:
 returned cheques and/or
 unpaid debit orders
6.3.4 Returning Registration

 Students may apply for the next academic year provided that all tuition fees have been paid in full and they
meet the progression requirements.
 Students may apply for their next academic year on the MANCOSA Student Comms App under “Registration
Form” tab.
6.3.5 Registration for Specific/Incomplete Modules

 The re-registration fee is a modular fee. The fee in this regard is payable at the point of re-registration. In the
event that there is more than one module involved, payment arrangements can be made with the student
accounts department.
 Applications in this regard may be submitted on the MANCOSA Student Comms App under “Registration
Form” tab.
24
6.3.6 Additional Fees/Charges

The following additional fees are levied:
 Graduation fee : To be communicated at time of graduation
 Assessment re-mark fee : R 250.00 per re-mark
 Assessment re-submission fee : R 250.00 per re-submission
 Online summative assessment re-write/aegrotat fee : R 300.00 per module
 Transcript reprint : R 220.00 per copy
 Certificate reprint : R 220.00
 Certificate re-issue : R 300.00
 Change of elective : R 900.00
 Replacement of lost modules : Email dispatch1@mancosa.co.za for cost per module
 Deferral fee : R 3 000.00
 Student refund process : Will in some instances attract an administration fee
 Viewing of marked script : R 250 per module
6.3.7 Cancellation of Registration/Fee Liability

 A student who intends cancelling his/her registration must notify MANCOSA in writing by applying on the
MyMANCOSA student portal. The student must click on “Special Request” and thereafter on “De-registration
Request”.
 The student will:
 be liable for a non-refundable registration fee as stipulated on the fee schedule, if the cancellation
occurs within 20 days of initial registration, or
 be liable for the payment of full fees if cancellation of registration occurs beyond 20 days of initial
registration.
 Refunds will not be granted for a deferred registration.
 The decision of the Academic Executive Committee on recommendation of the Programme Coordinator is
final and binding.
All queries in this regard must be forwarded to Student Services via:
(i) Livechat
Or

25
6.3.8 Deferrals
The terms and conditions for deferrals is as follows:
 A student’s request for deferral will only be granted once during the course of the programme and provided
the financial obligations are met
 The deferral application and the relevant fee must reach MANCOSA before the 2nd assignment due date for
the current semester in order for it to be effective in the next intake and provided that no coursework has
been attempted
 Applications in this regard may be submitted on the MyMANCOSA student portal by clicking on “Special
Request” and thereafter on “Deferral Request”.
 The deferral fee is R 3 000.00
 A deferral does not postpone the payment plan.
 A deferral postpones an academic year or semester not individual modules. Re-registrations may not be
deferred
 Assessments from incomplete modules will not be carried forward into the new registration/intake.
6.3.9 Change of Electives

The terms and conditions for a change of elective is as follows:
 A student’s request for the change of elective will only be processed on settlement of all outstanding balances
and on receipt of the change of elective fee
 The change of elective application must reach MANCOSA before the 1st assignment due date for the current
semester and provided that no coursework has been attempted.
 If coursework has been submitted for the elective the student will be required to re-register the module
 The change of elective fee is R900.00
6.3.10 Re-registration of Modules

The terms and conditions for a re-registration is as follows:
 A student’s request for re-registration will only be processed on settlement of all outstanding balances and
on receipt of the registration fee. Re-registration of modules must be applied for on the MANCOSA Student
Comms App under “Registration Form” tab.
 The re-registration fee is a modular fee which includes the registration fee.
 Assessments from incomplete modules will not be carried forward into the new registration/intake
 Any modules not attempted within an active academic year will have to be re-registered at the modular fee.
 The fee in this regard is payable at the point of re-registration. In the event that there is more than one module
involved, payment arrangements can be made with the student accounts department.
6.3.11 Miscellaneous Costs

 Students requesting additional material not included in the programme fee will be charged accordingly.
 These miscellaneous costs include photocopying, postage etc.
6.3.12 Payments
 The following information must accompany all payments made to MANCOSA.
 student number
 full name, initials and surname
 Proof of payment/transfer must be sent to the Finance Department via:
Email: finance@mancosa.co.za
 If all details are not accurately provided to MANCOSA, your account may not be credited.
26
6.3.13 Account Details

All payments should be made into ANY ONE of the following accounts:
Bank ABSA Bank
Account Holder MANCOSA (Pty) Ltd
Branch ABSA Corporate & Business Banking KZN
Account Number 40-6845-6934
Branch Code 634926
OR
Bank Standard Bank

Account Holder MANCOSA (Pty Ltd)
Branch Overport City, Durban
Account Number 05 261 572 3
Branch Code 043826
6.3.14 Foreign Payments

 It is important to note that foreign payments take at least 5 days to reflect in the MANCOSA accounts. The
onus lies with the student to ensure timeous payment of fees.
 The SWIFT CODE for international payments are as follows:
- ABSA Bank: ABSAZAJJ
- STANDARD Bank: SBZAZAJJ
27
6.4 STUDENT SUPPORT
6.4.1 Student Services

The Student Services department is the first point of contact for all administrative student queries. Every attempt
will be made to deal with student queries as effectively as possible. Queries will be treated in confidence and no
victimisation or discrimination of any kind will be tolerated against the complainant. Anonymous complaints
against a person or persons will NOT be considered.
(i) Livechat
Or
6.4.2 Regional Offices and Representatives

MANCOSA has offices/representatives situated in various regions. The details of these offices/representatives
are provided below:
MANCOSA
CITY/COUNTRY REPRESENTATIVE CONTACT DETAILS
MANCOSA Learning Centre

South Africa MANCOSA Staff 26 Samora Machel Street, Durban, 4001
(Durban) Tel: +27 31 3007200
Email: studentservices@mancosa.co.za
South Africa MANCOSA Learning Centre (Auckland Park)
(Johannesburg) MANCOSA Staff 1 Cedar Road, Richmond, Johannesburg, 2092
Tel: +27 11 853 3000
South Africa MANCOSA Staff 10 Mill Street, Newlands, Cape Town
(Cape Town) Tel: +27 21 671 6576
South Africa MANCOSA Staff 39-45 Chief Albert Luthuli Street, Suite Number 02
(Pietermaritzburg) Maritzburg Arch, Pietermaritzburg
Tel: +27 33 8160350
South Africa MANCOSA Staff 9A Landdros Mare Street
(Polokwane) Polokwane Central, Polokwane
Tel: +27 15 817 3500
South Africa MANCOSA Staff 91 Western Avenue, Vincent, East London, 5217
(East London) Tel: +27 43 7211774
28
South Africa MANCOSA Staff MANCOSA Learning Centre

(Gqeberha) 3rd Floor, Greyville House
Cnr Greyville and Cape Road, Greenacres, Gqeberha
Tel: +27 41 816 2100 or +27 41 816 2159
(Pretoria) 116 Witch - Hazel Avenue, Highveld Techno Park, Centurion, 0169
Tel: +27 12 742 8450
(Nelspruit) 2 Mc Adams Street, Nelspruit
Tel: 013 813 6200
Namibia MANCOSA Staff Unit 3, Ground floor in Ausspann Plaza
(Windhoek) Dr Augustino Neto Road, Windhoek
Tel: 00264 61 401673 or 00264 61 301354
Zambia MANCOSA Staff Plot 4897, Block A, LA Complex, LA Boulevard, Longacres, Lusaka
(Lusaka) Tel: 00260 211 258684
Cell: 00260 979044454
Lilongwe University of Agriculture and Natural Resources (LUANAR)
Malawi MANCOSA Staff NRC Campus
(Lilongwe) Off Mchinji Road, P.O. Box 143, Lilongwe
Eswatini MANCOSA Staff 3rd Floor, FINCORP Building
(Mbabane) Cnr of Gwamile & Dabede Streets
Tel: 00268 24048398
Cell: 00268 7673 1416.
Mauritius Mrs Tasneem Belle Terre Road, Highlands, Morc VRS, Mauritius
(Highlands) Jaumally Tel: +230 698 9000 / 4087
Campus Email: operations@honoris.ac.mu
Tel: 07 383 201 6364
Russia Ms O Savostina Email: mba@nsaem.ru
29
6.5 ACADEMIC SUPPORT
6.5.1 Academic Faculty Support

MANCOSA has qualified academic faculty members appointed to ensure the highest standard of academic
delivery to students. Their duties include:
 Preparation and delivery of the scheduled lectures via webinars and other online support mechanisms
 Telephonic support
 Email support
In addition, students are able to obtain academic support by contacting the relevant academic via the “Ask the
Academic” platform that is available on the MANCOSAConnect student portal.
(i) Livechat
Or

6.5.2 Library Services

Access to MANCOSA libraries will be dependant on the COVID-19 risk adjustment strategy. Our students are
encouraged to utilise the online library resources found on the MANCOSAConnect student portal.
6.5.3 Module Guides

On registration, all MANCOSA students will have access to a comprehensive set of module guides, which outline
the syllabus and details of content to be covered in each module for the academic year.
However, it must be noted that all study material provided must be read in conjunction with the textbooks that
are prescribed for each of the modules.
30
6.5.4 Academic Services

Academic Service consultants are a professional and dedicated team with expertise to ensure students receive
continuous support and guidance for academic development throughout their academic journey at MANCOSA.
The services provided include academic assistance from the induction phase to the final assessment. Students
can contact an academic service consultant for assistance on any of the areas shown below:
Accessing
library
resources
Referencing
Accessing
techniques
past year
and academic
exam papers
writing
Contacting a ACADEMIC
student SUPPORT & Study tips
counsellor PASTORAL CARE
Time
Goal setting
Management
Plagiarism
All queries in this regard must be forwarded to Academic Services via:

(i) Freshdesk
Students can interact with Academic Services consultants via Freshdesk using the MANCOSAConnect student
portal.
Or
(ii) Academic Services Call Centre

Students can call the Academic Services call centre on 087 351 2833
31
6.5.5 Website/ Online Learning Centre

Online Learning Centre (Multimedia Support)
Students can access interactive learning material through the MANCOSAConnect portal at
https://mancosaconnect.ac.za
The portal amongst other features contains the following:

 Programme and module information
 Online journal database access eg. Emerald Online, EBSCO, Google Scholar, Informing Science, Directory of
Open Access Journal (DOAJ), etc
 Programme handbooks
 PowerPoint presentations
 Research and dissertation writing guidelines (If applicable to programme)
 Assessment schedules and due dates
 Assessment questions
 MANCOSA Regional Learning Centres contact information
 Prescribed textbook lists
 Discussion forums
 Interactive webinars (If applicable to programme)
32
6.5.6 Prescribed textbooks

All prescribed textbooks may be purchased from Shesha Books or an accredited bookseller.
You can contact Shesha Books on +27 31 3322702 or email sales@sheshabooks.co.za for further details.
A list of the prescribed textbooks for each module is found below:
MODULE PRESCRIBED TEXTBOOK & AUTHOR/S
Organisational Leadership  Smit and Cronje: Management Principles, A Contemporary Edition for South
Africa. (5th edition). Juta.
Fundamentals of Human  Wärnich, S., Carrell, M.R., Elbert, N.F. and Hatfield, R.D. (2015) Human
Resource Management Resource Management in South Africa. Fifth Edition. Hampshire: Cengage
Learning EMEA.
Management Accounting  Management Accounting (Custom edition for MA6 MANCOSA), Chadwick,
L. Pearson
 Els, G., Meyer, L., van der Walt, R., de Wet, S.R. (2012) Fundamentals of
Cost and Management Accounting. 6th Edition.
Business and Society  Steiner, GA and Steiner JF. (2012). Business, Government, and Society: A
Managerial Perspective, Text and Cases (13th Edition). McGraw-Hill, New
York.
Entrepreneurship and  Strydom, J. and Nieuwenhuizen, C. (2015) Entrepreneurship and How to

Small Businesses Establish Your Own Business. 5th Edition. Juta and Company (Pty) Lt.
Marketing  Strydom, J. and Nieuwenhuizen, C. (2015) Entrepreneurship and How to

Establish Your Own Business. 5th Edition. Juta and Company (Pty) Lt.
Business Statistics  Business Statistics using Excel: A first Course for South African Students.
Glyn Davis, Branko Pecar and Leonard Santana; Oxford University Press,
(2017)
Information Systems  Laudon K.C and Laudon J.P. (2015). Essentials of MIS. 11th Edition. United
States of America: Pearson Education
Note: The above prescribed readings have been provided at the time of publication of this handbook.
Should an updated edition be available, students can use either version.
33
6.6 IT AND WEBSITE
In the event of the student experiencing difficulty accessing any of the MANCOSA electronic facilities, queries
must be forwarded to Student Services via:
(i) Livechat
Or

6.7 GENERAL
6.7.1 Award of Qualification

The student will be awarded the Bachelor of Business Administration (BBA) degree on completion of all modules
(Year 1, 2 and 3).
Qualifications conferred cum laude:

A Bachelor’s degree shall be conferred Cum Laude if the student has obtained a final average mark of at least
75% for all the modules with an average mark of 75% for all the exit-level modules of the programme.
The student may not obtain a qualification “With Distinction” or “Cum Laude” unless he or she passes all modules
in the programme during the first examination sitting.
The student may not obtain a qualification “With Distinction” or “Cum Laude” if he/she has:
 attempted any supplementary or aegrotat examination or a resubmission of an assessment
 re-registered for any module in the programme
6.7.2 Graduation
 On successful completion of all coursework required and on the settlement of all outstanding fees, a student
is eligible to attend a graduation ceremony where the qualification will be conferred upon the student. In
addition, the original certificate is issued to the student at the graduation ceremony.
 A separate charge will be levied per guest
 Students graduating in absentia will be liable for a fee that will be confirmed at the time of graduation. This
includes the cost of postage/courier of certificates to the student.
 Graduation venues are determined on a rotational basis and graduation will not necessarily take place in the
province that a student is registered in.
 Students will be required to attend the specific graduation ceremony they are invited to and are not allowed
to choose between different graduation ceremonies in the year.
Note: Virtual graduation ceremonies will be held while COVID-19 restrictions are still in place. Physical
graduation ceremonies will take place when COVID-19 restrictions have been lifted and it is deemed safe for
staff and students. Students will be communicated timeously on developments in this regard.
34
7. ACADEMIC DELIVERY
MANCOSA is committed to ensuring quality teaching and learning through the use of digital platforms, tools and
resources. Students are provided with academic resources available on the Learning Management System (LMS)
called MANCOSAConnect. The platform is constantly being enhanced with academic transformative learning and
value-added content.
Academic delivery is facilitated using the following:
Webinars
A webinar is a lecture conducted online through the MANCOSAConnect portal. It is the primary teaching delivery
method for this programme. Students benefit from webinars which are designed to appeal to students’ multi-
sensory preferences. Live webinars can be accessed on the MANCOSAConnect portal as per the dates and times
provided in the webinar schedule and it allows students to interact with the lecturer. Recordings of the webinars
can be retrieved from the MANCOSAConnect portal and is available to those unable to attend live sessions and
for information and revision purposes.
Webinars for the July 2022 intake will commence from 13 August 2022 to 27 August 2022. The start date will
vary depending on the programme. The webinar schedule per programme will be available on the
MANCOSAConnect student portal by no later than 30 June 2022.
Additional webinars may be conducted for specific modules. The purpose of these webinars is to supplement the
scheduled webinars and will be conducted specifically for modules identified as those students are experiencing
difficulty with. The dates for these webinars will be available on the MANCOSAConnect student portal at least
two weeks prior to the webinar.
Additional resources
An online induction has been uploaded on MANCOSAConnect that will assist students on how to navigate
through MANCOSAConnect, how to upload assessments, how to apply for extensions, resubmissions and re-
marks, how to understand final mark and subminimum calculations and how to access journals and e-books.
Synchronous and asynchronous access to learning materials and additional resources are available on
MANCOSAConnect. Students have access to multiple types of resources which include the MANCOSA online
library, subscribed to by the institution, to support them in research and gaining information from academic
sources. “Ask the Academic” is a platform on the LMS which is a community of engagement forum that enables
students to interact with their lecturers and peers on academic content related matters. Discussion questions,
supporting videos, articles, and activities are provided to the student throughout their learning journey.
PowerPoint presentations embedded with audio delivery are directed to both the visual learner and those who
learn best by listening. These provide a rich resource for learning and encourages independent self-study.
Students are expected to engage in self-study and also work through activities provided which allows for ongoing
learning. Please ensure that your contact details are updated and that you regularly check your email notification,
MANCOSA Student Comms App and the MANCOSAConnect portal to ensure that you are updated with the latest
developments and notifications.
35
8. ASSESSMENTS
All queries associated with assessments should be directed to Student Services via:
(i) Livechat
Or
8.1 Method of Assessment

Each module is assessed as follows:
Formative Assessment 1 – These are online assessments. These assessments are in the form of multiple choice
questions, true/false or a combination of both. The knowledge check quizzes assess students’ understanding of
key concepts and theories and are designed to stimulate students’ active and self-managed learning.
Formative Assessment 2 – This assessment is based on a case study/scenario and requires calculations and/or
application to relevant theory, to provide students with a feel for the complexities of real work and how the
theories, models and research being studied can be used in practice.
Online Summative Assessment – This is an open book assessment that is similar in nature to the traditional
examination. The main premise for an open book assessment is to allow students to answer in more critical and
analytical ways, thus encouraging higher order thinking skills. An open book assessment assesses the
understanding of the learning outcomes of the module and tests the ability to understand and provide innovative
solutions to complex challenges.
Assessment type Contribution Sub-minimum requirement Number of Attempts

to final mark
Formative Assessment 1 10% Compulsory completion and 2

(Knowledge Check Quiz) an average of 50% (20/40)
across Formative Assessment
1 and 2
2 (Only if the mark obtained in
Formative Assessment 2
30% the first attempt is less than
(Case Study/Scenario)
50%)
2 (Only if subminimum in the
Online Summative online summative assessment is
60% 30%
Assessment not met and/or final mark is less
than 50%)
 To pass a module the following requirements must be met:

- the compulsory completion of ALL assessment activities;
- the sub-minimum requirements as outlined above
- a final combined mark of 50%
 Students will be expected to attempt the online summative assessment, only if the subminimum
requirement, as outlined above, has been met.
36
8.2 Assessment submission
Assessment type How to submit
Formative The assessment is available for a 21 day period on the MANCOSAConnect student portal.
Assessment 1 Students will have two (2) attempts at each assessment. The higher mark of the two
attempts will be retained.
The duration of each assessment will be 60 minutes (theory modules) or 120 minutes
(quantitative modules).
All assessments must be attempted by 23:59 (SA time) on the closing date.
Formative The question for this assessment will be available on the MANCOSAConnect portal to
Assessment 2 students prior to the first webinar (synchronous or asynchronous) in each semester.
Students can download the question, work offline and submit the assessment on the
MANCOSAConnect portal by 23:59 (SA time) on the due date.
Assessment Guidelines:
 Word limit: Approximately 2000 words
 Your assessment should include a Table of Contents page.
 Text: Font: Arial or Times New Roman (12), Spacing: 1.5 lines
 All text must be justified at each margin.
 The length of your answers to each question/s should be in line with the mark
allocation. Your answers must include any theories, charts, tables or exhibits
necessary to support your analysis and recommendations. Additional research
should be consulted, when answering the assessment questions.
 Ensure that the readings are not merely reproduced in the assessment without
original critical comments and views. Cohesive and logical arguments reflecting
original thinking is encouraged.
 You MUST use theory/literature to support your discussion/observation and
opinions. Do not merely extract information from sources used.
 References - At least 5 academic sources of reference must be used. (These include
textbooks, journal articles and internet sources that are relevant to your field of
study. Academic sources do not include Wikipedia and blogs). The MANCOSA study
guide must not be used as a source of reference. You must include a Reference list
at the end of your assessment. Information quoted/paraphrased from sources
listed in your Reference list must be referenced in-text. The Harvard system of
referencing must be used.
 It is imperative that students proof read and edit their assessments prior to
submitting them.
 Assessments must be free from errors and of a professional standard.
Online Summative An online summative assessment per module will be available, for a limited period of eight
Assessment (8) hours on MANCOSAConnect.
Online summative assessments will be available for download at each scheduled session
opening time (as per the online summative assessment schedule in section 8 of the
programme handbook).
Students are advised to work with the downloaded document and type their answers to
each question in the allotted space provided on the online answer booklet document. The
completed assessment should then be submitted on MANCOSAConnect before the session
closes.
Students are required to remain online for the duration of the online summative
assessment and ensure that all answers are completed in the online answer booklet
provided.
Refer to the Institutional Rule Book for detailed information on submission of assessments.
37
8.3 Extension on submission of formative assessments /Aegrotat applications
Assessment type Extension/Aegrotat Rule
Formative No extensions will be granted for this assessment.

Assessment 1
Formative An extension will be granted on the provision that the student has applied via the
Assessment 2 MANCOSAConnect student portal on or before the stipulated due date. Extensions will
be granted for a period of 5 calendar days.
Online Summative No extensions will be granted for this assessment. In the event that a student is unable to
Assessment attempt the assessment as per the schedule, the student will be required to apply for an
aegrotat assessment via the MANCOSAConnect portal. Aegrotat applications must be
submitted within 5 days of the scheduled final assessment being written. An aegrotat will
only be granted under exceptional circumstances once all the relevant supporting
documentation has been considered.
Please refer to the MANCOSAConnect portal for a tutorial on how to apply for an extension and aegrotat.
8.4 Re-submission of formative assessments/Rewrite of online summative assessment

In the event of a student obtaining a mark less than 50% in any assessment, the following will apply:
Assessment type Re-submission/Re-write Rule
Formative There are no re-submissions. The higher mark of the 2 attempts will apply.
Assessment 1
Formative The student is allowed to re-attempt the assessment. This only applies if the mark
Assessment 2 obtained in the first attempt is less than 50%. The higher mark of the 2 attempts will
apply.
Online Summative The student is allowed to re-write the online summative assessment. This only applies if
Assessment the subminimum of 30% in the online summative assessment is not met and/or the final
mark is less than 50%.
(i) Livechat
Or

38
8.5 Marking Criteria

All assessments are marked according to the following criteria.
Demonstrates an authoritative grasp of the concepts, methodology and content

A Excellent appropriate to the subject discipline. Indication of originality in the application of ideas,
75%+ in synthesis of material or in performance; personal insights reflecting depth and
confidence of understanding and real critical analysis. Work is well structured and
presented with full referencing.
B Very Good Demonstrates a sound level of understanding based on a competent grasp of relevant
70 – 74% concepts, methodology and content; displays skill in interpreting and analysing complex
material; material well organised.
C Good Demonstrates a good level of understanding based on a grasp of relevant concepts,

60 – 69% methodology and content; display some skill in analysing complex material; material
well organised.
D Acceptable Demonstrates a coherent response to the requirements of the assessment task; clear
50 – 59% expression of ideas; uses relevant source material; demonstrates some understanding
of the concepts; draws relevant conclusions; appropriate organisation of response.
E Unacceptable Recognisable but limited awareness of requirements of assessment task; evidence of

40 – 49% some understanding; some attempt to draw relevant conclusions.
F Fail Marginal grade. Unsatisfactory but showing some evidence of understanding.

33 – 39%
G Fail Little evidence of understanding or application.

0 – 32%
8.6 Accessing Results

Students can access their individual assessment results on the MANCOSAConnect portal.
Students can access their final results on the MANCOSA Student Comms App and the MyMANCOSA student
portal.
39
8.7 ASSESSMENT SCHEDULE – SEMESTER 1
SEMESTER 1 – FORMATIVE ASSESSMENT SCHEDULE
NO MODULE FORMATIVE ASSESSMENT SUBMISSION DATES AND

CONTRIBUTION TO FINAL MARK
FORMATIVE ASSESSMENT 1 FORMATIVE ASSESSMENT 2
CONTRIBUTION CONTRIBUTION
(10%) (30%)
1 Organisational Leadership 23 September 2022
From
2 Fundamentals of Human Resource 30 September 2022
21 September 2022
Management
to
11 October 2022
3 Management Accounting 7 October 2022
4 Business and Society 14 October 2022
SEMESTER 1 – ONLINE SUMMATIVE ASSESSMENT SCHEDULE
NO MODULE ONLINE SUMMATIVE ASSESSMENT AND

CONTRIBUTION (60%) TO FINAL MARK
DATE TIME
FINAL 22 November 2022 08h00 – 16h00

1 Organisational Leadership
RE-WRITE 16 January 2023 08h00 – 16h00
2 Fundamentals of Human Resource FINAL 24 November 2022 08h00 – 16h00

Management

3 Management Accounting

4 Business and Society
40
8.8 ASSESSMENT SCHEDULE – SEMESTER 2
SEMESTER 2 – FORMATIVE ASSESSMENT SCHEDULE
NO MODULE FORMATIVE ASSESSMENT SUBMISSION DATES AND

CONTRIBUTION TO FINAL MARK
FORMATIVE ASSESSMENT 1 FORMATIVE ASSESSMENT 2

CONTRIBUTION CONTRIBUTION
(10%) (30%)
5 Entrepreneurship and Small Businesses 6 March 2023
From
6 Marketing 13 March 2023
28 February 2023
to
20 March 2023
7 Business Statistics 20 March 2023
8 Information Systems 27 March 2023
SEMESTER 2 – ONLINE SUMMATIVE ASSESSMENT SCHEDULE
NO MODULE ONLINE SUMMATIVE ASSESSMENT AND

CONTRIBUTION (60%) TO FINAL MARK
DATE TIME
FINAL 8 May 2023 08h00 – 16h00

5 Entrepreneurship and Small Businesses
RE-WRITE 26 June 2023 08h00 – 16h00
FINAL 10 May 2023 08h00 – 16h00

6 Marketing
RE-WRITE 27 June 2023 08h00 – 16h00
FINAL 12 May 2023 08h00 – 16h00

7 Business Statistics
RE-WRITE 28 June 2023 08h00 – 16h00
FINAL 16 May 2023 08h00 – 16h00

8 Information Systems
RE-WRITE 29 June 2023 08h00 – 16h00
41

BBA Year 2 PH JULY 2022

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

BBA Year 2 PH JULY 2022

Uploaded by

Copyright:

Available Formats

_________________________________________________________________________________

BACHELOR OF BUSINESS ADMINISTRATION

6.4 STUDENT SUPPORT ........................................................................................................................... 28

1.1 MESSAGE FROM THE PRINCIPAL - PROF MAGNATE NTOMBELA

In the current challenging economic climate being experienced globally,

Technological advances and the unprecedented global crises like COVID-

1.2 MESSAGE FROM THE ACADEMIC DIRECTOR

2.1 BRIEF HISTORY OF MANCOSA

2.2 PROGRAMME OFFERINGS

MANCOSA offers the following accredited and registered programmes:

3. THE MANCOSA VISION

Education For A Better World For All

4. THE MANCOSA MISSION

Impacting Lives Through Innovative Education

5. BACHELOR OF BUSINESS ADMINISTRATION (BBA) PROGRAMME STRUCTURE

5.2 PROGRAMME FOCUS

YEAR 1 YEAR 2 YEAR 3

5.3 MODULE OUTCOMES

1. Introduction to Business Management (15 Credits) Core

2. End User Computing (15 Credits) Fundamental

2. Digital Transformation in the Business Environment (15 Credits) Fundamental

3. Business Mathematics (15 Credits) Fundamental

4. Economics 1A (15 Credits) Core

5. Introduction to Functional Areas of Management (15 Credits) Core

6. Business Communication (15 Credits) Fundamental

7. Financial Reporting and Analysis (15 Credits) Fundamental

8. Economics 1B (15 Credits) Core

1. Organisational Leadership (15 Credits) Core

2. Fundamentals of Human Resource Management (15 Credits) Core

3. Management Accounting (15 Credits) Fundamental

4. Business and Society (15 Credits) Fundamental

5. Entrepreneurship and Small Businesses (15 Credits) Core

6. Marketing (15 Credits) Core

7. Business Statistics (15 Credits) Fundamental

8. Information Systems (15 Credits) Fundamental

1. Ethics and Conflict (15 Credits) Core

2. Organisational Diversity (15 Credits) Core

3. Financial Planning and Control (15 Credits) Core

4. Global Business and Strategy (15 Credits) Core

5. Project Management (15 Credits) Core

6. Operations Management for Sustainability (15 Credits) Core

7. Business Environment and Ethics (15 Credits) Core

8. Strategic Management Practices (15 Credits) Core

6.1 STUDENT LIFE CYCLE

6.2 PROGRAMME MANAGEMENT

6.2.1 General Information

(ii) Student Services Call Centre

6.2.2 How to access student portals

(i) How to access MyMANCOSA

(ii) How to access MANCOSAConnect

6.2.3 How to access student email account

Step 3: Thereafter, click on the sign in icon as depicted below:

6.2.4 How to install MANCOSA Student Comms App

DOWNLOAD THE APP

1. Select the relevant App 2. Search for the MANCOSA

3. Download the MANCOSA 4. Launch the MANCOSA

6.2.5 Important Notices

All queries relating to student accounts must be forwarded to:

6.3.1 Fee Payment

 Students can pay fees in the following ways:

Online Credit Card Payment Process

6.3.2 Payment of Fees and Other Dues

In addition, if students have outstanding financial obligations, MANCOSA may:

6.3.3 Payment Plans