MBA Year 1 PH Semester 2 PH July 2021 Special

_________________________________________________________________________________
MASTER OF BUSINESS
ADMINISTRATION (NQF 9)
YEAR 1
_________________________________________________________________________________
SEMESTER 2
_________________________________________________________________________________________
PROGRAMME HANDBOOK
JANUARY 2021 INTAKE
_________________________________________________________________________________________
Copyright© 2021
THE MANAGEMENT COLLEGE OF SOUTHERN AFRICA
All rights reserved, no part of this book may be reproduced in any form or by any means, including photocopying machines, without the written permission of the publisher
MANCOSA: MBA (GENERAL) STAGE 1 1
TABLE OF CONTENTS
1. WELCOME ................................................................................................................................................3
1.1 MESSAGE FROM THE PRINCIPAL - PROF MAGNATE NTOMBELA............................................................3
1.2 MESSAGE FROM THE ACADEMIC OFFICE ..............................................................................................4
2. INTRODUCTION TO MANCOSA ..................................................................................................................4
2.1 BRIEF HISTORY OF MANCOSA ..............................................................................................................4
2.2 PROGRAMME OFFERINGS ...................................................................................................................5
3. THE MANCOSA VISION .............................................................................................................................7
4. THE MANCOSA MISSION ...........................................................................................................................7
5. MBA PROGRAMME STRUCTURE................................................................................................................8
5.1 OVERALL PROGRAMME OBJECTIVES ....................................................................................................8
5.2 PROGRAMME FOCUS ..........................................................................................................................8
5.3 MODULE OUTCOMES ..........................................................................................................................9
6. PROGRAMME ADMINISTRATION ............................................................................................................ 16
6.1 STUDENT LIFE CYCLE ......................................................................................................................... 16
6.2 PROGRAMME MANAGEMENT ........................................................................................................... 17
6.2.1 General Information ................................................................................................................... 17
6.2.2 How to access student portals .................................................................................................... 17
6.2.3 How to access student email account .......................................................................................... 18
6.2.4 How to install MANCOSA Student Comms App ............................................................................ 19
6.2.5 Important Notices ...................................................................................................................... 19
6.3 FINANCE ........................................................................................................................................... 20
6.3.1 Fee Payment .............................................................................................................................. 20
6.3.2 Payment of Fees and Other Dues ................................................................................................ 23
6.3.3 Payment Plans ........................................................................................................................... 23
6.3.4 Registration for Specific/Incomplete Modules ............................................................................. 23
6.3.5 Additional Fees/Charges ............................................................................................................. 24
6.3.6 Cancellation of Registration/Fee Liability .................................................................................... 24
6.3.7 Deferrals .................................................................................................................................... 25
6.3.8 Change of Electives..................................................................................................................... 25
6.3.9 Re-registration of Modules ......................................................................................................... 25
6.3.10 Miscellaneous Costs ................................................................................................................. 25
6.3.11 Payments ................................................................................................................................. 25
6.3.12 Account Details ........................................................................................................................ 26
6.3.13 Foreign Payments ..................................................................................................................... 26
1
PROGRAMME HANDBOOK: JANUARY 2021 INTAKE – SEMESTER 2
6.4 STUDENT SUPPORT ........................................................................................................................... 27

6.4.1 Student Services ......................................................................................................................... 27
6.4.2 Regional Offices and Representatives ......................................................................................... 27
6.5 ACADEMIC SUPPORT......................................................................................................................... 29
6.5.1 Academic Faculty Support .......................................................................................................... 29
6.5.2 Library Services .......................................................................................................................... 29
6.5.3 Module Guides ........................................................................................................................... 29
6.5.6 Prescribed textbooks .................................................................................................................. 32
6.6 IT AND WEBSITE................................................................................................................................ 33
6.7 GENERAL .......................................................................................................................................... 33
6.7.1 Award of Qualification................................................................................................................ 33
6.7.2 Graduation................................................................................................................................. 33
6.7.3 Frequently used Forms ............................................................................................................... 33
7. ACADEMIC DELIVERY .............................................................................................................................. 34
8. ASSESSMENTS ........................................................................................................................................ 35
8.1 Method of Assessment ..................................................................................................................... 35
8.2 Assessment submission..................................................................................................................... 36
8.3 Extension on submission of assessments/Aegrotat applications ......................................................... 37
8.4 Re-submission of Assignments/Rewrite of online summative assessment .......................................... 37
8.5 Marking Criteria................................................................................................................................ 38
8.6 Accessing Results .............................................................................................................................. 38
8.7 ASSESSMENT SCHEDULE – SEMESTER 2.............................................................................................. 39
2
1. WELCOME
1.1 MESSAGE FROM THE PRINCIPAL - PROF MAGNATE NTOMBELA
The legendary and much loved Prof Yusuf Mahomed Karodia founded
MANCOSA in order to provide access to affordable and quality education
to all. More than two decades later, MANCOSA continues to provide
education that is responsive to evolving educational needs of dynamic
economies, as promised in its vision and mission.
In the current challenging economic climate being experienced globally,

MANCOSA remains a higher education provider of choice.
Technological advances and the unprecedented global crises like Covid-

19 have drastically changed the world of work. Commensurate with the
new challenging environmental landscape, institutions cannot continue
to ignore the changing needs of a global employment market.
MANCOSA’s mission is to prepare a new breed of leaders: courageous individuals with the intellectual abilities,
cross cultural versatility, practical skills and an ethical disposition that are needed to function in a modern
business world. With programmes designed to accommodate individuals with diverse needs and lifestyles,
MANCOSA’s supported distance education programmes are in constant demand. MANCOSA’s programmes have
the rigour and innovation to develop reflective practitioners in the quest to educate for impact. Students are
immersed in study that will challenge their assumptions, disrupt their ordinary ways of tackling stubborn business
challenges, and introduce them to new and unexpected ways of thinking. On completion of their studies,
MANCOSA graduates are imbued with confidence and professional values that enable them to be innovative
problem solvers and team players that add value to any enterprise and also live their lives as well-rounded and
informed global citizens.
MANCOSA’s programmes promote the development of critical 21st century transferable skills through innovative
teaching and learning. You can expect a carefully integrated mix of webinars, access to well-designed self-study
materials, and online learning resources. One key feature of MANCOSA is its use of case studies, an active
learning model that teaches students how to assess, analyse, and act on complex business issues. Rooted in real-
life experiences, the business case method develops analytical skills, sound judgment, and the leadership
potential within each individual. This will equip you with cutting-edge skills that will position you to be a leader
in your organisation and community.
As we enter the period of the fourth industrial revolution, we will need to meet its challenges, understand
innovation, confront artificial intelligence, take advantage of opportunities it presents, and prepare our students
to be part of these dynamic and exciting changes.
By enrolling on a MANCOSA programme, you will find unique rewards with lasting impact for your organisation
and career. We wish you well in your academic endeavours and assure you of our continued support towards
realising your goals.
Welcome to MANCOSA and to the HONORIS UNITED UNIVERSITIES network of Higher Education Institutions.
Prof M Ntombela
3
1.2 MESSAGE FROM THE ACADEMIC OFFICE
Welcome to the MANCOSA Master of Business Administration (MBA) degree programme. You are about to
embark upon a challenging, new journey, discovering new horizons and breaking new frontiers of knowledge.
For the duration of the programme you will be exposed to highly competent academics, who will not only share
with you their knowledge of the current practices necessary for a global, dynamic and turbulent environment,
but who will also guide you and mentor you to enable you to develop the desired graduate attributes (knowledge,
skills, attitudes and qualities), including critical-thinking and life-long learning skills. You can expect to experience
high quality, innovative, cutting-edge knowledge and scientific rigour in terms of research, teaching, learning and
assessment. Enjoy your journey on this road that will lead you to a higher level of knowledge, skills and abilities.
2. INTRODUCTION TO MANCOSA
2.1 BRIEF HISTORY OF MANCOSA
MANCOSA is a private higher education institution registered in terms of the Higher Education Act (Act 101 of
1997 as amended). It was established in 1995 as a post-apartheid empowerment institution offering affordable
and accessible management education primarily to persons previously denied access to postgraduate education.
One of MANCOSA’s flagship programmes, the Master of Business Administration (MBA) degree has been offered
since 1995 (in association with the Buckinghamshire Chilterns University College and quality assured by the
Quality Assurance Agency for Higher Education of the United Kingdom until 2000). Since 2000, all MANCOSA
programmes are accredited by the Council on Higher Education (CHE) in South Africa.
During the past 23 years, MANCOSA has developed a large footprint across the Southern African Development
Community and has accumulated extensive experience in meeting the educational needs of a wide range of
students through the delivery of high quality programmes.
In 2014, MANCOSA announced the establishment of its prestigious Graduate School of Business [GSB], which
now serves as an innovation hub to underscore the delivery of postgraduate management programmes,
including two of the institution’s flagship programmes; the MBA degree and the Doctor of Business
Administration (DBA) degree. More recently, MANCOSA has expanded its programme offerings to include
teacher education programmes in order to meet the needs of another critical profession. This necessitated the
establishment of the MANCOSA School of Education.
In 2017, MANCOSA became a proud member of Honoris United Universities, the first Pan-African, private higher
education network committed to preparing and educating the next generation of African leaders and
professionals who are able to impact regionally in a globalised world.
MANCOSA’s reputation for academic excellence and strong research focus is reflected in numerous rankings and
external agency evaluations as well as the recognition and accreditation it holds in numerous countries.
MANCOSA is currently a member and/or affiliate of the South African Business Schools Association (SABSA), the
Association of African Business Schools (AABS), the National Association of Distance Education Organisations of
South Africa (NADEOSA), the European Foundation for Management and Development (EFMD) and the United
Nations Academic Impact Initiative (UNAI).
MANCOSA is also accredited, recognised and/or registered by the South African Department of Higher Education
and Training, Council on Higher Education and South African Qualifications Authority, and by the Mauritius
Tertiary Education Commission, Namibia Qualifications Authority, Zambia Higher Education Authority, Malawi
National Council for Higher Education, Eswatini Higher Education Council and Botswana Qualifications Authority.
In 2018, MANCOSA featured amongst the Top10 business schools in Africa offering the best Masters and MBA
programmes, according to the 2018 Eduniversal rankings. Similarly, MANCOSA features amongst the top 10
business schools preferred by employers, according to the 2018 Financial Mail rankings in South Africa.
4
2.2 PROGRAMME OFFERINGS

MANCOSA programmes cover the areas of business administration, commerce, functional management and
leadership and teacher education and range from higher certificate programmes to doctoral degrees.
MANCOSA offers the following accredited and registered programmes:
Higher Certificates
1. Higher Certificate in Business Management
2. Higher Certificate in Local Government and Development Management
3. Higher Certificate in Accounting
4. Higher Certificate in Supply Chain Management
5. Higher Certificate in Information Technology
6. Higher Certificate in Public Management
7. Higher Certificate in Human Resource Management
8. Higher Certificate in Project Management
9. Higher Certificate in Marketing
10.Higher Certificate in Tax Administration
11.Higher Certificate in Public Sector Procurement
12.Higher Certificate in Events Management
13.Higher Certificate in Social Media and Communication
14.Higher Certificate in Paralegal Studies
Advanced Certificates
1. Advanced Certificate in Management Studies
2. Advanced Certificate in Financial Planning
Advanced Diploma
1. Advanced Diploma in Business Management
Undergraduate Degrees
1. Bachelor of Business Administration
2. Bachelor of Public Administration
3. Bachelor of Commerce in Human Resource Management
4. Bachelor of Commerce in Marketing Management
5. Bachelor of Commerce in Information and Technology Management
6. Bachelor of Commerce in Supply Chain Management
7. Bachelor of Commerce in Financial Management
8. Bachelor of Commerce in Entrepreneurship
9. Bachelor of Commerce in Retail Management
10.Bachelor of Commerce in International Business Management
11.Bachelor of Commerce in Project Management
12.Bachelor of Commerce in Accounting
13.Bachelor of Commerce in Tourism and Hospitality Management
14.Bachelor of Commerce in Corporate Communication
15.Bachelor of Commerce in Digital Marketing
5
Honours Degrees
1. Bachelor of Business Administration Honours
2. Bachelor of Commerce Honours in Supply Chain Management
3. Bachelor of Commerce Honours in Human Resource Management
4. Bachelor of Commerce Honours in Marketing Management
5. Bachelor of Public Administration Honours
Postgraduate Diplomas
1. Postgraduate Diploma in Business Management
2. Postgraduate Diploma in Project Management
3. Postgraduate Diploma in Family Business Management
4. Postgraduate Diploma in Risk Management
5. Postgraduate Diploma in Information and Technology Management
Masters Degrees
1. Master of Business Administration
2. Master of Public Administration
3. Master of Commerce
Doctoral Degrees
1. Doctor of Business Administration
School of Education
1. Bachelor of Education in Senior Phase and Further Education and Training Teaching
2. Bachelor of Education Honours in Educational Leadership and Management
3. Postgraduate Certificate in Education in Further Education and Training Teaching
4. Postgraduate Diploma in Educational Management
5. Master of Education in Educational Leadership and Management
6
3. THE MANCOSA VISION
MANCOSA’s vision is to be the leading distance higher education provider that is responsive to the evolving
education and training needs of dynamic economies through a commitment to people, opportunity and quality.
4. THE MANCOSA MISSION
MANCOSA endeavours to respond to the changing education demands of both public and private sectors in
dynamic economies through the provision of innovative education.
Pursuant to the mission MANCOSA strives to:

1. Grant accessible, quality and affordable distance education.
2. Invest and conduct innovative teaching and learning.
3. Promote and conduct relevant and socially responsible research.
4. Contribute to economic and social upliftment through responsive and relevant interventions.
5. Maintain service excellence.
6. Contribute to the transformation process of higher education.
7. Promote opportunity, equality and social justice irrespective of race, colour, creed and gender.
8. Embrace ethical practice in the delivery of all its programmes.
7
5. MBA PROGRAMME STRUCTURE
5.1 OVERALL PROGRAMME OBJECTIVES
A student attaining the MANCOSA Master of Business Administration Degree should be able to:
 Evaluate and solve problems in which responses display that responsible decisions using strategic, critical and
creative thinking is evident
 Display independent judgement and decision- making capabilities in business, including demonstrating insight
into being entrepreneurial
 Identify, interpret and evaluate the environmental forces in organisations and the inherent and potential
capabilities of an organisation
 Develop business policies and strategies for organisations to meet stakeholder's requirements
 Organise and mobilise the resources of the organisation to achieve strategic goals and targets
 Develop an organisational reflective mind-set that can create continuous learning and growth in oneself, the
staff and the organisation
 Use technology effectively and critically, showing ethical responsibility towards the environment and the
health/well-being of others
 Develop conceptual and applied entrepreneurial skills
 Demonstrate the ability to apply conceptual and analytical frameworks within different organisational
management conditions
 Utilise appropriate financial management tools as an aid for decision-making purposes
 Display ethical behaviour in a corporate management context
5.2 PROGRAMME FOCUS

From the very outset, the MANCOSA MBA degree programme strives to maximise personal development, grow
management and leadership skills and contribute to positive economic change in the countries from which
students are drawn. The main focus of the programme is to ensure that students develop the ability to apply
management theory in practice.
The MANCOSA MBA degree programme comprises of 8 core modules, 1 elective and a dissertation component
and is spread over 18 months. On completion of all 8 coursework modules students are required to register for
the elective module and dissertation component.
YEAR 1 – SEMESTER 1 YEAR 1 – SEMESTER 2 YEAR 2
(6 MONTHS) (6 MONTHS) (6 MONTHS)
 Information and Knowledge  Managerial Economics Electives:

Management  Financial Management  Strategic Project Management
 Strategic Marketing  Research and Quantitative  Entrepreneurship
Management Methods  Health Care Management
 Strategies in Operations  Corporate Strategy  Leadership
Management  Supply Chain Management
 Human Resources Development  Environmental Management
 Change Management
Dissertation
8
5.3 MODULE OUTCOMES
Human Resources Development
Upon completion of this module, the student should be able to:

 Identify that HR strategy is derived and aligned from the objectives of the organisation
 Understand that a talent culture and strategy is aligned to the philosophy, principles and organisational
objectives
 Identify and address people factors that can have a positive or negative effect on organisational objectives
 Identify that human resource planning is a systematic identification and analysis of organisational capability
to attain the strategic objectives
 Understand that learning and development is the process to building organisational capability for optimal
organisational performance and sustainability
 Identify that performance management is the process of directing, developing, supporting, aligning and
improving performance enabling the sustained achievement of organisational objectives
 Understand that compensation is a strategy and system to offer fair levels of pay, benefits and recognition
 Understand that employee wellness is a strategy to ensure that a safe, healthy work and social environment
is created and maintained
Information and Knowledge Management

 Gain an understanding of the modern trends in information systems used in business and how these systems
influence strategic and organisational decision making
 Describe the components and characteristics of an information system
 Clarify the strategic value of information and explain the role of information systems in contemporary
competitive business environment
 Discuss the emergence and value of knowledge management systems for business
 Identify and understand the dynamics of knowledge and how they can be managed effectively
 Understand the importance of intellectual capital and knowledge assets and their management
 Understand Information systems strategy and its relationship with knowledge management strategies as well
as Information Management systems and Knowledge Management systems appreciating how each adds
value to the organisation
 Distinguish between organisational learning and learning organisation how they can lead to competitive
advantage
 Identify and understand the information management tools and the knowledge management tools and their
designs to be able to recommend suitable tools for an organisational context
9
Strategic Marketing Management

 Explore marketing theories and key concepts for application in the real world
 Use marketing and conceptual frameworks to understand the dynamics impacting on the application of
marketing management strategies and practices within both advanced markets and emerging markets
 Equip students to analyse marketing environments and strategies by applying appropriate techniques based
on theory, experience and insights gained
 Develop skills to identify actions that help organisations to achieve superior results through best practice
marketing strategies
 Allow students to apply strategic marketing concepts and to test real strategies in a modelled competitive
space using simulation and marketing analytics to facilitate the successful long-term growth of an
organisation
Strategies in Operations Management

 Understand the nature and scope of operations management functions.
 Assess the requirements for making decisions related to each part of the operations function.
 Make effective managerial decisions in order to ensure that effective utilisation of resources is achieved.
 Understand how operations management decisions can influence the overall strategic objectives of an
organisation.
 Explain how effective operations strategies are developed and implemented.
Managerial Economics

 Critically distinguish between microeconomics and macroeconomics in a business context
 Critically and creatively identify and use various economic theories to solve business problems
 Identify the parameters for efficient allocation of scarce resources,
 Interpret and use economic data for planning and decision-making purposes in a business organization
 Apply the theories of production and cost concepts to analyse the decisions of organisations to supply
quantities at various prices
 Analyse and interpret implications of economic policies in business organisations
 Analyse and apply basic quantitative methods within business organisations
 Apply the cost and revenue concepts in different market structures
 Analyse the impact of international trade and finance in the economy for strategic decision making purposes
 Analyse and suggest solutions related to the impact of national income accounting, unemployment,
inflation, the economic cycle and fiscal policy on the macro economy as it relates to growth-focussed and
sustainable organisational strategy
 Use basic quantitative methods to analyse business data and provide solutions for production, planning,
forecasting and other decision-making purposes
 Use these quantitative methods in their dissertations and reports
10
Financial Management

 Display knowledge of the financial implications for the different types of business entities.
 Estimate a project’s cash flow and business risk, and its suitability for inclusion in a firm’s portfolio of
investments.
 Recognise the variety of sources of finance that exist, and appreciate the implications of this for a
sustainable business venture.
 Ensure optimum funds utilisation.
 Plan a sound capital structure aligned to strategy, where balance is maintained between debt and equity
capital.
 Appreciate the problems of exchange-rate fluctuations and the avoidance of exchange rate risk and other
factors related to risk.
 Consider the implications of valuations, acquisitions and mergers to organisations and link this to the
organisations strategy.
Research and Quantitative Methods

 Research and resolve business problems in the workplace.
 Critically apply simple statistical tools and analyses to solve business-related problems.
 Interpret and analyse business data for production, planning, forecasting and other decision-making
functions in an organisation.
 Critically apply quantitative methods and techniques to other management disciplines as part of
implementing and monitoring strategic objectives.
 Critically apply quantitative methods to analyse business data for production, planning, forecasting and
other organisational decision-making purposes.
 Critique and employ the use of statistical hypotheses for organisational strategic planning process.
 Engage with and appropriately apply a research approach and philosophy to the organisation.
 Ensure consistency and linearity between research ideas, objectives, questions, design and methods.
 The ability to discriminate between the qualitative and quantitative approaches to research, as appropriate.
 Understand the different research design methodologies, and their respective suitability to study objectives.
 Apply a research design that is consistent with research objectives and questions.
 Critically apply available research methodologies to answer the study questions, and achieve study
objectives.
Corporate Strategy

 Critically apply the concepts of strategy, strategy development and strategic management, and demonstrate
the need for and importance of competitive and comparative strategies with regards to strategic alignment.
 Explain and interpret the vision and mission statements as a basis for creating a future for an organisation.
 Analyse and interpret the results of an assessment of opportunities and threats in the external environment
for a business.
 Analyse and interpret the results of an assessment of the internal environment of an organisation in terms
of its resources and competitive and comparative capabilities and provide creative solutions.
 Interpret and apply the generic competitive strategies for competitive advantage.
11
 Defend the choice of strategy or strategies in given industry, competitive, comparative and organisation
situations.
 Suggest ways to build an organisation capable of effective strategy execution and sound strategic alignment.
 Explain the importance of leadership, culture and teamwork in strategy development and its
implementation.
 Link and apply enterprise performance management as being integral to the development and
implementation of strategy.
 Critically understand the role of corporate governance and ethics in strategy development and
implementation.
Strategic Project Management (Elective)

 Argue the need for effective project management in the face of rapid change brought on by the Fourth
Industrial Revolution (4IR)
 Apply project management to implement organisational strategy in order to capitalise resultant 4IR
opportunities
 Assess the value and demand for and on project managers
 Examine the move to a more flexible project team with emphasised focus on customer satisfaction
 Recommend a shift from functional Organisational Breakdown Structure (OBS) Thinking to a pure project-
based OBS in a 4IR environment
 Appraise a strategically aligned project performance management system
Entrepreneurship (Elective)
Upon successful completion of this module, the student should be able to:
 Apply steps required to research the potential for an innovative idea for the development of an existing
enterprise, a new venture or a social change opportunity.
 Examine the key resources required to exploit an innovative idea or opportunity to develop an existing
business, launch a new venture, or initiate a social enterprise.
 Apply the key steps required in exploiting an innovative idea or opportunity to develop an existing business,
launch a new venture, or initiate a social enterprise.
 Identify and consider legal issues affecting business development, ownership and operation of commercial
property.
 Address the development challenges that start-ups face.
 Build skills needed to create high-value technology companies.
 Critically analyse prospective venture capital investments.
 Apply creativity techniques at the individual and organisational level to identify and capitalize on innovative
opportunities.
 Behave entrepreneurially, creating and managing new ventures in global context.
 Behave entrepreneurially to understand the entrepreneurial process, problems, and specifics of business
life-cycle to understand the problems, processes and specifics of start-ups and small businesses.
12
Healthcare Management (Elective)

 Have a sound understanding of the terminology, facts, concepts, principles, analytical techniques and
theories used in the field of healthcare management.
 Strategically apply important terminology, facts, concepts, principles, analytical techniques and theories in
the healthcare industry when analysing complex factual situations.
 Effectively integrate (or synthesise) important facts, concepts, principles and theories in the field of
healthcare management when developing solutions to multifaceted health care management problems in
complex factual situations.
 Critically appraise the context and quality of healthcare delivery within and outside South Africa, while
considering creative solutions or interventions.
 Apply epidemiological approaches to the study of patterns of the burden of disease and injury in
populations.
 Critically evaluate study designs, methods and strategies for data analysis used in health-related research.
 Demonstrate an understanding and application of how medico-legal and ethical issues impact the delivery
of healthcare services.
 Articulate critical issues in healthcare from the perspective of patient and practitioner.
 Assess public and global health issues and possible remedies/interventions that transcend national borders,
class, race, ethnicity and culture.
 Demonstrate an in-depth understanding of the field of healthcare management and the essential
competencies needed for strategic practices
Leadership (Elective)

 Reflect on personal leadership practices and cultural perspectives and recognise their impact and influence
on organisational effectiveness.
 Implement and evaluate strategic practices based on various theories, models, and approaches for achieving
organisational transformations.
 Analyse and evaluate the role of the strategic leader in planning and guiding the change process.
 Examine the dynamics of power and politics in organisational settings, with a focus on the interrelationships
of leadership, human capital, vision, organisational culture, and privilege.
 Lead skilled facilitation of the change process including means of initiation, implementation, sustainability,
evaluation, and continuous improvement.
 Develop methods and framework for building leadership capacity, coalitions and constituent support while
working with resistance and conflict.
 Build a solid foundation through the integration of theory and practice in order to implement a planned
change process in the organisation.
13
Supply Chain Management (Elective)

 Critically analyse and strategically conceptualise the role and importance of supply chain activities.
 Understand and analyse the organisation of the supply chain with a view to provide organisational
optimisation, effectiveness and efficiency.
 Attain the ability and skill to undertake high-level decision making within a strategic supply chain framework.
 Apply and monitor the use of appropriate techniques to improve supply chain performance.
 Analyse and identify strategies for the use of good customer service principles to enhance the value chain.
 Understand and apply sound inventory management principles which reduce the total cost of ownership
and improve organisational profitability.
 Critique the various retail management strategies and understand the application thereof, while providing
creative solutions for remedy or improvement, where needed.
 Understand and apply investment recovery practices.
 Distinguish between organisational processes and be able to integrate processes to improve supply chain
performance.
Environmental Management (Elective)

 Demonstrate competence and skill to make use of key environmental management principles to improve
current business practices.
 Critically analyse the significance and the necessity for the management of natural resources.
 Apply environmental legislation in contemporary economic environment.
 Assess Environmental Management Systems with particular reference to, and application of ISO14001.
 Distinguish between renewable and non-renewable energy within the context of sustainable business
practices.
 Discriminate between the types and causes of pollution and its commensurate impact in a business and
social environment.
 Evaluate environmental impact assessment reports and recommend possible remedial action for an
organisation.
 Critically evaluate the impact of triple bottom line reporting on an organisations sustainable strategy.
Change Management (Elective)

 Anticipate change by understanding planned change, what is OD, why it has emerged, and the nature of
changing corporate culture, and the role of management in this process.
 Understand the OD process in the context of the basic roles and styles of the OD practitioner in overcoming
resistance to change.
 Develop the skills and critical framework to cultivate excellence in individuals by the use of personal
intervention skills, strategies, and interventions at an individual level.
 Critically use the specialist knowledge to develop high performance in teams by focusing on team
development, inter-team interventions, and goal-setting strategies.
 Understand and use leading strategies to develop success in organisations by focusing on system-wide OD
approaches, organisation transformation and strategic change, anticipating future challenges and scenarios.
14
Dissertation
Upon completion of the dissertation, the student should be able to:

 Apply the analytical skills and knowledge gained in the programme to a specialised research area.
 Develop critical and practical research questions.
 Master current literature in a specialised business area.
 Critically analyse and synthesise contending theoretical standpoints.
 Design, plan and execute a research study.
 Select and apply appropriate research methodologies.
 Capture, analyse and interpret business data.
 Demonstrate an understanding of the implications of theory for decision making and practice.
 Provide recommendations for business related problems aligned to leading practices in the field.
15
6. PROGRAMME ADMINISTRATION
6.1 STUDENT LIFE CYCLE
The diagram below is a visual representation of the important stages in a student’s academic year.
16
6.2 PROGRAMME MANAGEMENT
6.2.1 General Information

The MANCOSA Management team will undertake the responsibility of administering the programme from the
point of enrolment to the point of graduation. All queries associated with programme management and
implementation should be directed to Student Services via:
(i) Livechat
Students are encouraged to interact with Student Services via Livechat using either the MyMancosa or
MancosaConnect student portals.
To log a query on the MyMancosa or MancosaConnect student portals, please follow the steps below:
Step 1: Login to the MyMancosa or MancosaConnect student portal
Step 2: Click “Live Chat” icon below
Or
(ii) Student Services Call Centre

Students can call the Student Services call centre on 0861 800 000
6.2.2 How to access student portals
(i) How to access mymancosa.com

Step 1: Log in to www.mymancosa.com
Step 2: Login using your student number as username and password.
17
(ii) How to access MancosaConnect

Step 1: Log in to https://mancosaconnect.ac.za using the preferred browser Google Chrome
Step 2: Login using your student number as username and Mancosa123$ as password.
6.2.3 How to access student email account
Step 1: From a web browser, visit www.gmail.com to access your MANCOSA Student Email Account
Step 2: You will be directed to the page below where you will be requested to apply the following
instructions:
a) In the “Email” field enter your student number @students.mancosa.co.za
(for example: 123456@students.mancosa.co.za)
b) In the “Password” field enter ManDDMMYYYY (DDMMYY represents your date of birth)
for example: Man13061988
Step 3: Thereafter, click on the sign in icon as depicted below:
18
6.2.4 How to install MANCOSA Student Comms App
DOWNLOAD THE APP
1. Select the relevant App 2. Search for the MANCOSA

Store icon. You will need Student Comms App.
an Android/IOS
smartphone.
3. Download the MANCOSA 4. Launch the MANCOSA

Student Comms App and install Student Comms App and
it to your mobile device. Grant enter your student
the required permissions by number as Username &
clicking Ok/Allow Camera, Password.
Media Files, Record video,
contacts, Record Audio and
Manage Phone Calls.
6.2.5 Important Notices

Students are reminded to keep up to date with notices on the MancosaConnect portal, student email and
MANCOSA Student Comms app. Important developments and changes with regards to programme delivery and
assessments will be communicated via these channels. Students are encouraged to check these communication
channels on a daily basis.
19
6.3 FINANCE
All queries relating to student accounts must be forwarded to:

Email: mancosa.debtorsquery@mancosa.co.za
6.3.1 Fee Payment

 Where a student has sponsorship in respect of financial support from an employer or any other sponsoring
body in respect of fees, the student must supply proof of sponsorship at enrolment.
 The student, however, is ultimately responsible for all and any payment owing to MANCOSA in the case of
default by the sponsor.
 Students can pay fees in the following ways:

- Cash at MANCOSA offices in Durban and Johannesburg
- Pay on website with a credit card
- Electronic Funds Transfer
- Debit order (The Debit Order Authorisation form must be completed and sent to the Finance Department
in Durban)
 Please contact the MANCOSA office if you require information on alternative payment methods.
20
Online Credit Card Payment Process
STEP 1
Proceed to website www.mancosa.co.za
STEP 2
Click on Online Payment, as per screen 1 below:
Screen 1:
CLICK HERE
STEP 3
Enter all details
Screen 2
21
STEP 4
Once all details have been entered, click on Proceed to accept terms and conditions, as highlighted below:
CLICK HERE
STEP 5
Ensure all card details are entered as they appear on your card on the screen below:
Screen 3
Click on Pay to finalise transaction.
22
Screen 4
The following screen will appear once the payment transaction has been processed successfully:
6.3.2 Payment of Fees and Other Dues

All fees and other payments owing to MANCOSA for tuition and/or services provided must be paid by the due
dates as stipulated in the fee schedule. Penalties may be imposed on all overdue accounts.
In addition, if students have outstanding financial obligations, MANCOSA may:

 withhold the results of any or all assessments,
 withhold the release of certificates,
 not allow a student to register on any MANCOSA programme
6.3.3 Payment Plans

 The payment of fees by instalment is available as long as the terms of such an arrangement are strictly
adhered to.
 Students who fail to adhere to their chosen payment plan will automatically be moved to the payment plan
3 option and have their accounts adjusted accordingly, thereby increasing their debt to MANCOSA.
 A charge of R 1000.00 will be levied against all payment plan 3 options, if not settled in full by the due date.
 A charge of R100.00 will be levied to cover administrative and bank charges in respect of:
 returned cheques and/or
 unpaid debit orders
6.3.4 Registration for Specific/Incomplete Modules

 The re-registration fee is a modular fee. The fee in this regard is payable at the point of re-registration. In the
event that there is more than one module involved, payment arrangements can be made with the student
accounts department.
 Applications in this regard may be submitted on the MyMancosa student portal by clicking on “Special
Request” and thereafter on “Returning Registration Request”.
23
6.3.5 Additional Fees/Charges

The following additional fees are levied:
 Graduation fee : R 400.00 (*Subject to change at time of graduation)
 Assessment re-mark fee : R 250.00 per re-mark
 Assessment re-submission fee : R 250.00 per re-submission
 Online summative assessment re-write/aegrotat fee : R 300.00 per module
 Graduating in absentia : R 350.00
 Transcript reprint : R 220.00 per copy
 Certificate reprint : R 220.00
 Certificate re-issue : R 300.00
 Change of elective : R 900.00
 Replacement of lost modules : Email dispatch1@mancosa.co.za for cost per module
 Deferral fee : R 3 000.00
 Student refund process : Will in some instances attract an administration fee
 Viewing of marked script : R 250 per module
6.3.6 Cancellation of Registration/Fee Liability

 A student who intends cancelling his/her registration must notify MANCOSA in writing by applying on the
MyMancosa student portal. The student must click on “Special Request” and thereafter on “De-registration
Request”.
 The student will:
 be liable for a non-refundable registration fee as stipulated on the fee schedule, if the cancellation
occurs within 20 days of initial registration, or
 be liable for the payment of full fees if cancellation of registration occurs beyond 20 days of initial
registration.
 Refunds will not be granted for a deferred registration.
 The decision of the Academic Executive Committee on recommendation of the Programme Coordinator is
final and binding.
All queries in this regard must be forwarded to Student Services via:
(i) Livechat
Or

24
6.3.7 Deferrals
The terms and conditions for deferrals is as follows:
 A student’s request for deferral will only be granted once during the course of the programme and provided
the financial obligations are met
 The deferral application and the relevant fee must reach MANCOSA before the 2nd assignment due date for
the current semester in order for it to be effective in the next intake and provided that no coursework has
been attempted
 Applications in this regard may be submitted on the MyMancosa student portal by clicking on “Special
Request” and thereafter on “Deferral Request”.
 The deferral fee is R 3 000.00
 A deferral does not postpone the payment plan.
 A deferral postpones an academic year or semester not individual modules. Re-registrations may not be
deferred
 Assessments from incomplete modules will not be carried forward into the new registration/intake.
6.3.8 Change of Electives

The terms and conditions for a change of elective is as follows:
 A student’s request for the change of elective will only be processed on settlement of all outstanding balances
and on receipt of the change of elective fee
 The change of elective application must reach MANCOSA before the 1st assignment due date for the current
semester and provided that no coursework has been attempted.
 If coursework has been submitted for the elective the student will be required to re-register the module
 The change of elective fee is R900.00
6.3.9 Re-registration of Modules

The terms and conditions for a re-registration is as follows:
 A student’s request for re-registration will only be processed on settlement of all outstanding balances and
on receipt of the registration fee. Re-registration of modules must be applied for on the MyMancosa portal.
 The re-registration fee is a modular fee which includes the registration fee.
 Assessments from incomplete modules will not be carried forward into the new registration/intake
 Any modules not attempted within an active academic year will have to be re-registered at the modular fee.
 The fee in this regard is payable at the point of re-registration. In the event that there is more than one module
involved, payment arrangements can be made with the student accounts department.
6.3.10 Miscellaneous Costs

 Students requesting additional material not included in the programme fee will be charged accordingly.
 These miscellaneous costs include photocopying, postage etc.
6.3.11 Payments
 The following information must accompany all payments made to MANCOSA.
 student number
 full name, initials and surname
 Proof of payment/transfer must be sent to the Finance Department via:
Email: finance@mancosa.co.za
 If all details are not accurately provided to MANCOSA, your account may not be credited.
25
6.3.12 Account Details

All payments should be made into ANY ONE of the following accounts:
Bank ABSA Bank
Account Holder MANCOSA (Pty) Ltd
Branch ABSA Corporate & Business Banking KZN
Account Number 40-6845-6934
Branch Code 634926
OR
Bank Standard Bank

Account Holder MANCOSA (Pty Ltd)
Branch Overport City, Durban
Account Number 05 261 572 3
Branch Code 043826
6.3.13 Foreign Payments

 It is important to note that foreign payments take at least 5 days to reflect in the MANCOSA accounts. The
onus lies with the student to ensure timeous payment of fees.
 The SWIFT CODE for international payments are as follows:
- ABSA Bank: ABSAZAJJ
- STANDARD Bank: SBZAZAJJ
26
6.4 STUDENT SUPPORT
6.4.1 Student Services

The Student Services department is the first point of contact for all administrative student queries. Every attempt
will be made to deal with student queries as effectively as possible. Queries will be treated in confidence and no
victimisation or discrimination of any kind will be tolerated against the complainant. Anonymous complaints
against a person or persons will NOT be considered.
(i) Livechat
Or
6.4.2 Regional Offices and Representatives

MANCOSA has offices/representatives situated in various regions. The details of these offices/representatives
are provided below:
MANCOSA
CITY/COUNTRY REPRESENTATIVE CONTACT DETAILS
MANCOSA Learning Centre

South Africa MANCOSA Staff 26 Samora Machel Street, Durban, 4001
(Durban) Tel: +27 31 3007200
Email: studentservices@mancosa.co.za
South Africa MANCOSA Learning Centre (Auckland Park)
(Johannesburg) MANCOSA Staff 1 Cedar Road, Richmond, Johannesburg, 2092
Tel: +27 11 853 3000
South Africa MANCOSA Staff 10 Mill Street, Newlands, Cape Town
(Cape Town) Tel: +27 21 671 6576
South Africa MANCOSA Staff 39-45 Chief Albert Luthuli Street, Suite Number 02
(Pietermaritzburg) Maritzburg Arch, Pietermaritzburg
Tel: +27 33 8160350
South Africa MANCOSA Staff 9A Landdros Mare Street
(Polokwane) Polokwane Central, Polokwane
Tel: +27 15 817 3500
South Africa MANCOSA Staff 91 Western Avenue, Vincent, East London, 5217
(East London) Tel: +27 43 7211774
27
South Africa MANCOSA Staff MANCOSA Learning Centre

(Port Elizabeth) 3rd Floor, Greyville House
Cnr Greyville and Cape Road, Greenacres, Port Elizabeth
Tel: +27 41 816 2100 or +27 41 816 2159
(Pretoria) 68 Oak Avenue, Highveld Techno Park, Centurion, 0169
Tel: +27 12 742 8450
(Nelspruit) 2 Mc Adams Street, Nelspruit
Tel: 013 813 6200
Namibia MANCOSA Staff Unit 3, Ground floor in Ausspann Plaza
(Windhoek) Dr Augustino Neto Road, Windhoek
Tel: 00264 61 401673
Zambia MANCOSA Staff Plot 4897, Block A, LA Complex, LA Boulevard, Longacres, Lusaka
(Lusaka) Tel: 00260 211 258684
Cell: 00260 979044454
Lilongwe University of Agriculture and Natural Resources (LUANAR)
Malawi MANCOSA Staff NRC Campus
(Lilongwe) Off Mchinji Road, P.O. Box 143, Lilongwe
Eswatini MANCOSA Staff 3rd Floor, FINCORP Building
(Mbabane) Cnr of Gwamile & Dabede Streets
Tel: 00268 24048398
Cell: 00268 7673 1416.
Mauritius Mrs Tasneem Belle Terre Road, Highlands, Morc VRS, Mauritius
(Highlands) Jaumally Tel: +230 698 9000 / 4087
Campus Email: operations@honoris.ac.mu
Tel: 07 383 201 6364
Russia Ms O Savostina Email: mba@nsaem.ru
28
6.5 ACADEMIC SUPPORT
6.5.1 Academic Faculty Support

MANCOSA has qualified academic faculty members appointed to ensure the highest standard of academic
delivery to students. Their duties include:
 Preparation and delivery of the scheduled lectures via webinars and other online support mechanisms
 Telephonic support
 Email support
In addition, students are able to obtain academic support by contacting the relevant academic via the “Ask the
Lecturer” platform that is available on the MancosaConnect student portal.
(i) Livechat
Or

6.5.2 Library Services

Access to MANCOSA libraries will be dependant on the Covid-19 risk adjustment strategy. Our students are
encouraged to utilise the online library resources found on the MancosaConnect student portal.
6.5.3 Module Guides

On registration, all MANCOSA students will have access to a comprehensive set of module guides, which outline
the syllabus and details of content to be covered in each module for the academic year.
However, it must be noted that all study material provided must be read in conjunction with the textbooks that
are prescribed for each of the modules.
29
6.5.4 Academic Services

Academic Service consultants are a professional and dedicated team with expertise to ensure students receive
continuous support and guidance for academic development throughout their academic journey at MANCOSA.
The services provided include academic assistance from the induction phase to the final assessment. Students
can contact an academic service consultant for assistance on any of the areas shown below:
All queries in this regard must be forwarded to Academic Services via:
(i) Freshdesk
Students can interact with Academic Services consultants via Freshdesk using the MancosaConnect student
portal.
Or
(ii) Academic Services Call Centre

Students can call the Academic Services call centre on 087 351 2833
30
6.5.5 Website/ Online Learning Centre

Online Learning Centre (Multimedia Support)
Students can access interactive learning material through the MancosaConnect portal at
https://mancosaconnect.ac.za
The portal amongst other features contains the following:

 Programme and module information
 Online journal database access eg. Emerald Online, EBSCO, Google Scholar, Informing Science, Directory of
Open Access Journal (DOAJ), etc
 Programme handbooks
 PowerPoint presentations
 Research and dissertation writing guidelines (If applicable to programme)
 Assessment schedules and due dates
 Assessment questions
 MANCOSA Regional Learning Centres contact information
 Prescribed textbook lists
 Discussion forums
 Interactive webinars (If applicable to programme)
31
6.5.6 Prescribed textbooks

All prescribed textbooks may be purchased from Shesha Books or an accredited bookseller.
You can contact Shesha Books on +27 31 3322702 or email sales@sheshabooks.co.za for further details.
A list of the prescribed textbooks for each module is found below:
MODULE PRESCRIBED BOOK
• Hough, J, Thomson, A.A, Strickland, AJ & Gamble, J.E. (2015). Crafting and
Corporate Strategy Executing Strategy. Creating Sustainable High Performance in South Africa 2nd
edition., London. McGraw-Hill
• Meyer, M. et. al. (2012). Managing Human Resource Development. Lexis Nexis
Human Resource • Noe, R.A. et al. (2016). Human Resource Management: Gaining a Competitive
Development Advantage. 10th edition. McGraw Hill.
• Kotler, K. and Keller, K. (2016). Marketing Management. 15th edition. Prentice-
Strategic Marketing Hall. Upper Saddle River, New Jersey.
Management • Cant, M.C., Van Heerden, C.H. & Ngambi, H.C. (2017) Marketing Management.
A South Africa Perspective. 3rd Edition. Cape Town: Juta
Strategies in • Heizer, J and Render, B. (2014). Operations Management. Sustainability and
Operations Supply Chain Management. 11th edition, New Jersey: Prentice Hall.
Management
• Jashapara, A. (2011). Knowledge Management an Integrated Approach. 2nd
Information and Edition. Prentice Hall. Pearson
Knowledge • Laudon K.C. and Laudon J.P. (2018). Management Information Systems:
Management Managing the Digital Firm.15th Edition. Pearson Education. Upper Saddle
River: New Jersey.
• Firer, C, Ross, S.A; Westerfield, R.W and Jordan, B.D. (2012), Fundamentals of
Corporate Finance, 5th South African Edition, United Kingdom: McGraw-Hill
Financial Limited.
Management • Skae, F.O. and Vigaro, F.A.A.(2012), Managerial Finance, 5th Edition,
LexisNexis, Durban.
• Schiller, B.R., Hill, C.D., Wall, S.L., (2013) Human The Economy Today 13th
Managerial Economics Edition, Boston: McGraw Hill.
• Janse van Rensburg.J, McConnell, C., Brue, S., (2011) Economics Second
Southern African Edition Boston: McGraw Hill.
• Mohr, P and Associates (2015), Economics for South African Students, Fifth
Edition: Van Schaik Publishers
Research and • Saunders, M.N.K., Lewis, P., & Thornhill, A. (2016). Research Methods for
Quantitative Methods Business Students (7th ed.). Harlow, United Kingdom: FT Prentice Hall.
Note: The above prescribed readings have been provided at the time of publication of this handbook.
Should an updated edition be available, students can use either version.
32
6.6 IT AND WEBSITE
In the event of the student experiencing difficulty accessing any of the MANCOSA electronic facilities, queries
must be forwarded to Student Services via:
(i) Livechat
Or

6.7 GENERAL
6.7.1 Award of Qualification

The qualification will be awarded on successful completion of all modules and the dissertation.
The student has 4 years from the time of first registration in which to complete the MBA programme. Failure to
do so in the stipulated time period will result in credit being issued for modules completed.
Qualifications conferred cum laude:

A degree shall be conferred “Cum Laude” if the student has obtained a final average mark of at least 75% for all
the modules with a final mark of at least 75% for the dissertation in the programme.
The student may not obtain a qualification “With Distinction” or “Cum Laude” unless he or she passes all modules
in the programme during the first examination sitting.
The student may not obtain a qualification “With Distinction” or “Cum Laude” if he/she has:
• attempted any supplementary or aegrotat examination or a resubmission of an assessment
• re-registered for any module in the programme
6.7.2 Graduation
 On successful completion of all coursework required and on the settlement of all outstanding fees, a student
is eligible to attend a graduation ceremony where the qualification will be conferred upon the student. In
addition, the original certificate is issued to the student at the graduation ceremony.
 All students graduating are liable for a fee of R 400.00. This amount does not include the cost of the academic
attire or photographs.
 A separate charge will be levied per guest.
 Students graduating in absentia will be liable for a fee of R 350.00. This includes the cost of postage/courier
of certificates to the student.
 Graduation venues are determined on a rotational basis and graduation will not necessarily take place in the
province that a student is registered in.
 Students will be required to attend the specific graduation ceremony they are invited to and are not allowed
to choose between different graduation ceremonies in the year.
6.7.3 Frequently used Forms

A list of frequently used forms can be found on www.mymancosa.com
For detailed information on procedures related to each form, refer to the Institutional Rule Book.
33
7. ACADEMIC DELIVERY
MANCOSA is committed to ensuring quality teaching and learning through the use of digital platforms, tools and
resources. Students are provided with academic resources available on the Learning Management System (LMS)
portal called MancosaConnect. The platform is constantly being enhanced with academic transformative
learning and value-added content.
Academic delivery is facilitated using the following:
Face-to-face Workshops
Face-to-face contact workshops for the first and last sessions of each semester will be conducted in certain
regions (depending on student numbers). Note that these face-to-face workshops will take place simultaneously
with live webinars. The dates for these workshops will be available on the MancosaConnect student portal by no
later than 30 June 2021. These workshops will provide the student the opportunity to interact with the tutor and
fellow students.
Webinars
A webinar is a lecture conducted online through the MancosaConnect portal. It is the primary teaching delivery
method for this programme. Students benefit from webinars which are designed to appeal to students’ multi-
sensory preferences. Live webinars can be accessed on the MancosaConnect portal as per the dates and times
provided in the webinar schedule and it allows students to interact with the lecturer. Recordings of the webinars
can be retrieved from the MancosaConnect portal and is available to those unable to attend live sessions and for
information and revision purposes.
Webinars for the July 2021 intake will commence from 14 August 2021 to 28 August 2021. The start dates will
vary depending on the programme. The webinar schedule per programme will be available on the
MancosaConnect student portal by no later than 30 June 2021.
Additional webinars may be conducted for specific modules. The purpose of these webinars is to supplement the
scheduled webinars and will be conducted specifically for modules identified as those students are experiencing
difficulty with. The dates for these webinars will be available on the MancosaConnect student portal at least two
weeks prior to the webinar.
Additional resources
An online induction has been uploaded on MancosaConnect that will assist you on how to navigate through
MancosaConnect, how to upload assessments, how to apply for extensions, resubmissions and re-marks, how to
understand final mark and subminimum calculations and how to access journals and e-books. Synchronous and
asynchronous access to learning materials and additional resources are available on MancosaConnect. Students
have access to multiple types of resources which include the MANCOSA online library, subscribed to by the
institution, to support them in research and gaining information from academic sources. “Ask the Lecturer” is a
platform on the LMS which is a community of engagement forum that enables students to interact with their
lecturers and peers on academic content related matters. Discussion questions, supporting videos, articles, and
activities are provided to the student throughout their learning journey. PowerPoint presentations embedded
with audio delivery are directed to both the visual learner and those who learn best by listening. These provide
a rich resource for learning and encourages independent self-study.
Students are expected to engage in self-study and also work through activities provided which allows for ongoing
learning. Please ensure that your contact details are updated and that you regularly check your email notification
as well as the MancosaConnect portal to ensure that you are updated with the latest developments and
notifications.
34
8. ASSESSMENTS
All queries associated with assessments should be directed to Student Services via:
(i) Livechat
Or
8.1 Method of Assessment

Formative Assessment 1 – This assessment is based on a case study/scenario and requires calculations and/or
application to relevant theory to provide students with a feel for the complexities of real work and how the
theories, models and research being studied can be used in practice.
Formative Assessment 2 – This assessment is in the form of a project and requires calculations and/or application
to relevant theory. A project requires students to produce an authentic piece of work that is
sophisticated/challenging and related to real world contemporary situations, whereby they are able to develop
higher order thinking. The project will generally assess content knowledge as well as additional skills such as
creativity, collaboration, problem solving and innovation.
Online Summative Assessment – This is an open book assessment that is similar in nature to the traditional
examination. The main premise for an open book assessment is to allow students to answer in more critical and
analytical ways, thus encouraging higher order thinking skills. An open book assessment assesses the
understanding of the learning outcomes of the module and tests the ability to understand and provide innovative
solutions to complex challenges.
Final assessment is determined as follows:
Assessment type Contribution Sub-minimum Number of Attempts

to final mark requirement
Compulsory
2 (Only if subminimum in assignment
Formative Assessment 1 20% completion and at
is not met)
least 40% in each
individual
assessment and a
2 (Only if subminimum in assignment
Formative Assessment 2 20% combined average of
is not met)
at least 50%
2 (Only if subminimum in online

Online Summative
60% 40% summative assessment is not met
Assessment
and/or final mark is less than 50%)
35
Final assessment for the dissertation is determined as follows:
Assessment type Contribution Sub-minimum Number of Attempts

to final mark requirement
Dissertation 100% 50% 1
 To pass a module the following requirements must be met:

- the compulsory completion of ALL assessment activities;
- the sub-minimum requirements as outlined above
- a final combined mark of 50%
 Students will only be allowed to attempt the online summative assessment provided that the sub-minimum
requirements, as outlined above, are met.
8.2 Assessment submission
Assessment type How to submit
Formative ALL FORMATIVE ASSESSMENT QUESTIONS ARE AVAILABLE ON MANCOSACONNECT.

Assessment 1 and 2 Students can work offline and submit the assessment on the MancosaConnect portal by
23:59 (SA time) on the due date. In the event of a student obtaining a mark less than
50%, the student is allowed to attempt the resubmission assessment.
Assessment Guidelines
 Word limit: Approximately 5000 words
 Your assessment should include a Table of Contents page.
 Text: Font: Arial or Times New Roman (12), Spacing: 1.5 lines
 All text must be justified at each margin.
 The length of your answers to each question/s should be in line with the mark
allocation. Your answers must include any theories, charts, tables or exhibits
necessary to support your analysis and recommendations. Additional research
should be consulted, when answering the assessment questions.
 Ensure that the readings are not merely reproduced in the assessment without
original critical comments and views. Cohesive and logical arguments reflecting
original thinking is encouraged.
 You MUST use theory/literature to support your discussion/observation and
opinions. Do not merely extract information from sources used.
 References - At least 15 academic sources of reference must be used. (These include
textbooks, journal articles and internet sources that are relevant to your field of
study. Academic sources do not include Wikipedia and blogs). The MANCOSA study
guide must not be used as a source of reference. You must include Reference list at
the end of your assessment. Information quoted/paraphrased from sources listed in
your Reference list must be referenced in-text. The Harvard system of referencing
must be used.
 It is imperative that students proof read and edit their assessments prior to
submitting them.
 Assessments must be free from errors and of a professional standard.
36
Online Summative An online summative assessment per module will be available, for a limited period of
Assessment five (5) hours on MancosaConnect.
Online summative assessments will be available for download at each scheduled session
opening time (as per the online summative assessment schedule in section 8 of the
programme handbook) and the assessment can be completed offline.
Students are advised to work with the downloaded document and type their answers to
each question in the allotted space provided on the document. The completed
assessment should then be uploaded on MancosaConnect before the session closes.
Refer to the Institutional Rule Book for detailed information on submission of assessments.
8.3 Extension on submission of assessments/Aegrotat applications

Assessment type Extension/Aegrotat Rule
Formative An extension will be granted on the provision that the student has applied via the
Assessment 1 and 2 MancosaConnect student portal on or before the stipulated due date. Extensions will be
granted for a period of 5 calendar days.
Online Summative No extensions will be granted for this assessment. In the event that a student is unable to
Assessment attempt the assessment as per the schedule, the student will be required to apply for an
aegrotat assessment via the MancosaConnect portal. Aegrotat applications must be
submitted within 5 days of the scheduled final assessment being written. An aegrotat will
only be granted under exceptional circumstances once all the relevant supporting
documentation has been considered.
Please refer to the MancosaConnect portal for a tutorial on how to apply for an extension and aegrotat.
8.4 Re-submission of Assignments/Rewrite of online summative assessment

In the event of a student obtaining a mark less than 50% in any assessment, the following will apply:
Assessment type Re-submission/Re-write Rule
Formative The student is allowed to re-attempt the assessment. This only applies if the mark
Assessment 1 and 2 obtained in the first attempt is less than 50%. The higher mark of the 2 attempts will
apply.
Online Summative The student is allowed to re-write the online summative assessment. This only applies if
Assessment the subminimum of 40% in the online summative assessment is not met and/or the final
mark is less than 50%.
37
8.5 Marking Criteria

All assessments are marked according to the following criteria.
Demonstrates an authoritative grasp of the concepts, methodology and content

A Excellent appropriate to the subject discipline. Indication of originality in the application of
75%+ ideas, in synthesis of material or in performance; personal insights reflecting depth
and confidence of understanding and real critical analysis. Work is well structured
and presented with full referencing.
B Very Good Demonstrates a sound level of understanding based on a competent grasp of

70 – 74% relevant concepts, methodology and content; displays skill in interpreting and
analysing complex material; material well organised.
C Good Demonstrates a good level of understanding based on a grasp of relevant concepts,

60 – 69% methodology and content; display some skill in analysing complex material; material
well organised.
D Acceptable Demonstrates a coherent response to the requirements of the assessment task;

50 – 59% clear expression of ideas; uses relevant source material; demonstrates some
understanding of the concepts; draws relevant conclusions; appropriate
organisation of response.
E Unacceptable Recognisable but limited awareness of requirements of assessment task; evidence

40 – 49% of some understanding; some attempt to draw relevant conclusions.
F Fail Marginal grade. Unsatisfactory but showing some evidence of understanding.

33 – 39%
G Fail Little evidence of understanding or application.

0 – 32%
8.6 Accessing Results

Students can access their individual assessment results on the MancosaConnect portal.
Students can access their final results on the MANCOSA Student Comms App and the MyMancosa student
portal.
38
8.7 ASSESSMENT SCHEDULE – SEMESTER 2
SEMESTER 2 – ASSIGNMENT SCHEDULE
NO MODULE ASSESSMENT SUBMISSION DATES AND

CONTRIBUTION TO FINAL MARK
FORMATIVE ASSESSMENT 1 FORMATIVE ASSESSMENT

CONTRIBUTION 2 CONTRIBUTION
(20%) (20%)
1 Financial Management 2 September 2021 23 September 2021
2 Research and Quantitative Methods 8 September 2021 28 September 2021
3 Corporate Strategy 10 September 2021 30 September 2021
4 Managerial Economics 20 September 2021 11 October 2021
SEMESTER 2 – ONLINE SUMMATIVE ASSESSMENT SCHEDULE
NO MODULE ONLINE SUMMATIVE ASSESSMENT DATES AND

CONTRIBUTION (60%) TO FINAL MARK
DATE TIME
FINAL 16 November 2021 09h00 – 14h00

1 Financial Management
RE-WRITE 10 January 2022 09h00 – 14h00

2 Research and Quantitative Methods

3 Corporate Strategy
FINAL 2 December 2021 09h00 – 14h00

4 Managerial Economics
39

MBA Year 1 PH Semester 2 PH July 2021 Special

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

MBA Year 1 PH Semester 2 PH July 2021 Special

Uploaded by

Copyright:

Available Formats

_________________________________________________________________________________

6.4 STUDENT SUPPORT ........................................................................................................................... 27

1.1 MESSAGE FROM THE PRINCIPAL - PROF MAGNATE NTOMBELA

In the current challenging economic climate being experienced globally,

Technological advances and the unprecedented global crises like Covid-

1.2 MESSAGE FROM THE ACADEMIC OFFICE

2.1 BRIEF HISTORY OF MANCOSA

2.2 PROGRAMME OFFERINGS

MANCOSA offers the following accredited and registered programmes:

3. THE MANCOSA VISION

4. THE MANCOSA MISSION

Pursuant to the mission MANCOSA strives to:

5. MBA PROGRAMME STRUCTURE

5.1 OVERALL PROGRAMME OBJECTIVES

5.2 PROGRAMME FOCUS

 Information and Knowledge  Managerial Economics Electives:

5.3 MODULE OUTCOMES

Human Resources Development

Upon completion of this module, the student should be able to:

Information and Knowledge Management

Upon completion of this module, the student should be able to:

Strategic Marketing Management

Upon completion of this module, the student should be able to:

Strategies in Operations Management

Upon completion of this module, the student should be able to:

Upon completion of this module, the student should be able to:

Upon completion of this module, the student should be able to:

Research and Quantitative Methods

Upon completion of this module, the student should be able to:

Upon completion of this module, the student should be able to:

Strategic Project Management (Elective)

Upon completion of this module, the student should be able to:

Healthcare Management (Elective)

Upon completion of this module, the student should be able to:

Upon completion of this module, the student should be able to:

Supply Chain Management (Elective)

Upon completion of this module, the student should be able to:

Environmental Management (Elective)

Upon completion of this module, the student should be able to:

Change Management (Elective)

Upon completion of this module, the student should be able to:

Upon completion of the dissertation, the student should be able to:

6.1 STUDENT LIFE CYCLE

6.2 PROGRAMME MANAGEMENT

6.2.1 General Information

(ii) Student Services Call Centre

6.2.2 How to access student portals

(i) How to access mymancosa.com

(ii) How to access MancosaConnect

6.2.3 How to access student email account

Step 3: Thereafter, click on the sign in icon as depicted below:

6.2.4 How to install MANCOSA Student Comms App

DOWNLOAD THE APP

1. Select the relevant App 2. Search for the MANCOSA

3. Download the MANCOSA 4. Launch the MANCOSA

6.2.5 Important Notices

All queries relating to student accounts must be forwarded to:

6.3.1 Fee Payment

 Students can pay fees in the following ways:

Online Credit Card Payment Process

6.3.2 Payment of Fees and Other Dues

In addition, if students have outstanding financial obligations, MANCOSA may:

6.3.3 Payment Plans