DHL GM PACKET & DHL GM PACKET PLUS

FROM SINGAPORE TO THE WORLD

The e-commerce market in Singapore is expected to grow 15% annually. 55% of all
e-commerce transactions in Singapore are cross-border.1 No matter where your e-
commerce customers are, DHL GM Packet and DHL GM Packet Plus enables you to
reach your products to your customers worldwide in a reliable and cost effective
manner.

E-commerce Made Easy By DHL

We know what it takes to grow and sustain your e-
commerce business around the world – we are the e-
commerce specialist and offer you solutions to drive your
e-business into the growing international market
Superior Service Worldwide
DHL GM Packet is your ideal delivery solutions for
merchandise such as apparel, accessories and costume
jewelry. It is an economical options for e-tailers, promising
reliable delivery by local delivery service partners in the
destination country
CONNECT WITH YOUR CUSTOMERS
WORLDWIDE
With e-commerce growing in leaps and bounds, consumers
are shopping online with increasing frequency. Hence,
customers can come from anywhere around the world and
to reach them in the most effective and efficient manner
you will need DHL GM Packet and Packet Plus. We will
ensure your parcel is delivered promptly and reliably
through our world class logistics services and operations in
220 countries

DHL GM Packet Plus offers additional benefits and high-

value features for your shipments. With online milestone SERVICE LEVELS
tracking, standard compensation of up to €40 – DHL GM
Packet Plus is our economical and comprehensive solution  Standard
for lightweight international B2C shipments

Notes:
1. E-commerce MILO on Cross Border eCommerce in Asian Markets
DHL eCommerce – Excellence. Simply delivered.
TRANSIT TIMES FROM
SINGAPORE* DHL GM PACKET
Destination Transit Time
ADVANTAGES
Europe

Austria 8 - 10  Affordable shipping option for low value parcels weighing

up to 2kg
Belgium 7 – 10
 Extensive reach through the DHL global network
Czech Republic 7 – 10

Denmark 7 – 13  Pick-up1

Finland 9 – 12
 Easy-to-use online Portal for your shipment preparation
France 5- 8
 Origin dispatch confirmation status via our online
Germany 4–6 Portal2
Hungary 8 – 11

Ireland 7 – 11
DHL GM PACKET PLUS
Italy 13 – 15 ADDITIONAL ADVANTAGES
Netherlands 5 – 10  Including all DHL GM Packet advantages
Poland 7 – 11
 End-to-end milestone tracking3
Portugal 10 – 15
 Customer Service contact to handle enquiries
Spain 7 – 12

Sweden 6 – 10
DIMENSIONS & REQUIREMENTS
Switzerland 7 – 12 WEIGHT/SIZE LIMITS
Turkey 9 – 13

United Kingdom 3–5

Length Maximum 60 cm
Rest of Europe 8 – 14
Weight Maximum 2 Kg
Asia Pacific

Australia 6 – 10 Size (Length + Girth4) shall not exceed 90 cm

Hong Kong 5–8

Japan 7–9

South Korea 5–8

New Zealand 6 – 11

Taiwan 5–7 Notes:

1. Pick-up is a standard feature
2. Subject to shipment data availability
Thailand 6 – 10 3. Final delivery scan is available in selected destinations for specific products
4. Girth is 2W + 2H
Rest of Asia Pacific 6 – 18 * Transit times quoted are estimated in business days and exclude local public
holidays. Transit times quoted are estimated upon shipments receipt at DHL
facility. Transit times quoted are subject to delays due to customs inspection
Americas and/or force majeure event as well as changes without prior notice

Canada 8 – 11

United States of America 7–9

Rest of South America 8 – 18

Middle East & Africa
Rest of Middle East & Africa
CONTACT DETAILS
For more information on DHL GM Packet & DHL GM Packet
8– 18
Plus, please contact your account manager or email us at
cs-ecom.sg@dhl.com

DHL eCommerce – Excellence. Simply delivered.