Service & Rate GUIDE 2017: DHL Express

DHL Express – Excellence. Simply delivered.
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL EXPRESS
SERVICE & RATE

GUIDE 2017
INDIA
DHL Service & Rate Guide 2017: India 2
THE INTERNATIONAL
SPECIALISTS
DHL Express is the global market leader and specialist in Their expertise has been further enhanced recently as a
international shipping and courier delivery services, and result of all our employees participating in the company’s
we’ve been building and continuously improving our service award-winning Certified International Specialists (CIS)
for more than 40 years. Key to our success is the strength engagement and development program.
of our global network with more than 100,000 employees
operating in more than 220 countries and territories – all This guide enables you to find out how DHL Express
focused on delivering the highest levels of service. can help you with your international shipping needs, and
to see what best fits your needs from our wide range of
But what really sets us apart is the international shipping products and services. Should you have any questions,
expertise of our people. Their knowledge, coupled with please get in touch with your DHL Account Manager or visit
their passion and ‘can-do’ attitude, delivers a truly us at dhl.com.
world-class service and ensures that your shipments get to
their destination securely and as quickly as possible.
SERVICES
Export services Import services Optional services Surcharges Customs services
All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our
services offer full track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express 9:00 (10:30 to the USA) DHL Express Worldwide
Our premium time-definite service offers a delivery before Our most popular product, DHL Express Worldwide, offers
9:00 (10:30 to the USA) on lanes that guarantee either a an end of business day delivery service around the world for
next or second business day delivery. DHL Express 9:00 is pieces up to 70kg and shipments up to 1,000kg.
offered to the majority of business centers in Europe, the
Middle East, Africa, Asia and the Americas. DHL Express 9:00 We deliver reliably and quickly to more global destinations
features a money-back guarantee and is suitable for pieces across a single integrated network than any other express
up to 30kg and shipments up to 300kg. delivery company.
DHL Express 12:00

With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offers a money-back guarantee and allows for heavier pieces
up to 70kg and shipments up to 1,000kg per shipment.
Our international services at a glance
DHL Express 9:00 DHL Express

DHL Express 12:00
(10:30 to the USA) Worldwide
Delivery before 9:00 (10:30 Delivery before 12 noon Delivery by the end of
Service description to the USA) on the next on the next possible the next possible
possible business day business day business day
Money-back guarantee Yes* Yes* No
Countries and territories covered 53 75 More than 220
Delivery attempts 3 3 3
Maximum piece weight (not on pallet) 25kg 50kg 70kg
Pallets accepted No Yes Yes
*Additional terms and conditions apply – see dhl.com/express for details.

Any individual pieces or shipments above 1,000 kg and/or with odd dimensions (Length >300 cms and/or Width >120 cms and/or
Height >160 cms) require pre-approval from DHL and may be charged at alternative rates. Please contact your DHL Account
Manager for details. Additional surcharges may apply.
SERVICES
IMPORT SERVICES
With our DHL Express Worldwide Import product, you can If you need a faster delivery, our DHL Express 9:00 and DHL
import shipments from over 200 countries in the world. This Express 12:00 services are available for import as well. You
is more than any other express delivery company can offer. can order an import from another country, to be delivered to
What’s more, customers in, say, the USA can order an import your country or any other destination, by using our dedicated
from China not just to the USA, but to other destinations as electronic shipping solution for imports. You will have one
well. We call this a third country shipment. account number, one invoice in a single currency and a fixed
price that means you know exactly what you will pay.
There is no need for local brokers or forwarders to get
involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.
SERVICES
OPTIONAL SERVICES
DHL Express offers a wide range of optional services – from Extended Liability View charges
non-standard deliveries and billing options to climate If you are sending valuable documents such as passports,
neutral shipping. In this way, we give you the flexibility to visa applications or regulatory certificates you can
choose the service that best fits your needs when using our extend the DHL standard liability with this service. It
express delivery services worldwide. provides coverage and compensation in the case of
loss or damage.
Duties and Taxes Paid View charges
To make exporting your shipment even easier, DHL Express GoGreen Climate Neutral View charges
can arrange for the shipper or a third party to be billed This service is for customers who need a reliable method to
for any duties and taxes payable at destination, rather calculate their annual carbon emissions at a shipment level
than the receiver of the shipment being billed. Charges apply and subsequently offset these emissions through approved
whenever the shipper requests that duties, taxes or other environmental programs. The whole process is verified
regulatory fees be paid outside of the destination country. annually by an independent body accredited by the
United Nations.
Shipment Value Protection View charges
We recommend this comprehensive protection for your

valuable or personal shipments, giving you peace of mind in
the unlikely event of physical damage or loss.
For a full list of optional services, please visit your country website at dhl.co.in
SERVICES
SURCHARGES
In order to maintain a consistently high level of service, in
specific circumstances DHL Express levies a surcharge for
exceptional activities, ensuring that these surcharges are fair
for all of our customers.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of

each shipment and any transportation related surcharges. It
is derived from publicly available fuel oil indices that are also
shown on the DHL Express website at dhl.com/fuelsurcharge.
The charge is calibrated every month to the oil price that Address Correction View charges
was current two months prior to the billing month. The Fuel The fixed surcharge is applied to any shipment that has an
Surcharge applies to international shipments. incorrect delivery address at the time of pickup and the
delivery cannot be fulfilled at the first attempt. The Address
Remote Area View charges
Correction surcharge applies to international shipments.
This surcharge applies when a shipment is collected from
or delivered to a location that is distant or difficult to Storage at Facility View charges
serve. The Remote Area surcharge applies to international This surcharge is applied to any shipment held at a DHL
shipments. facility for longer than seven days after the shipment
arrival date, during which time we seek further
Over Weight Piece* View charges
instructions for delivery or collection from either the
This fixed surcharge is applied to any piece, including a shipper or receiver. The Storage at Facility surcharge
pallet, that exceeds the scale weight of 70kg. The Over applies to international shipments.
Weight Piece surcharge applies to international shipments.
Security Charges View charges

Over Sized Piece* View charges
Additional surcharges may apply when shipping from or to a
This fixed surcharge applies to any piece, including a pallet, destination country where DHL is operating at elevated risk
with a single dimension in excess of 120cm. It does not apply due to continuous state of war, civil unrest, or continuous
to pieces where the scale weight exceeds 70kg, in which case threats from terrorism (Elevated Risk), or when shipping
the Over Weight Piece surcharge applies. The Over Sized to a destination country that is subject to trade restrictions
Piece surcharge applies to international shipments. imposed by the UN Security Council (Restricted Destination).
*Any individual pieces or shipments above 1,000 kg and/or with odd dimensions (Length >300 cms and/or Width >120 cms and/or Height
>160 cms) require pre-approval from DHL and may be charged at alternative rates. Please contact your DHL Account Manager for details.
We reserve the right to assess additional surcharges. For a full list of surcharges, please visit your country website at dhl.co.in
SERVICES
CUSTOMS SERVICES
DHL Express is the international specialist in shipping, Formal Clearance View charges
with extensive knowledge and experience of dealing with Applied in selected countries, when importing goods with
customs topics worldwide. For your peace of mind, we an aggregated declaration value or weight exceeding the
provide a wide range of customs support for standard as limits set by destination Customs Authorities, or due to
well as non-routine customs-clearance processes. By making other regulatory requirements are excluded from routine
sure that clearance is a smooth and efficient process, we clearance on a consolidated manifest and thus require
ensure your shipments arrive as quickly as possible, and clearance under an individual entry form.
leave you free to focus on your core business. With our
online tool (tas.dhl.com) we provide essential customs Bonded Storage View charges
information to help you prepare your shipments. Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork.
Disbursement View charges These charges take effect three days after the shipment
At the receiver’s request, DHL credit or cash is used to fund arrival date or the broker notification, whichever is later.
the clearance, duty and tax charges relating to a shipment
or piece, instead of the receiver using their own bond or Export Declaration View charges
credit line. The customs process is accelerated, with DHL Applies in countries where an export declaration is required
making prompt payment of relevant charges while the for shipments containing controlled commodities or
receiver defers payment until an agreed date. exceeding a certain value threshold or weight.
Handover to Broker View charges
At the customer’s request, the clearance paperwork is

transferred to an independent broker to handle customs
clearance. We resume the delivery to the final destination
once the clearance is completed. DHL is subsequently not
responsible for the timeliness of the submission to customs
or for the release of the shipment.
For a full list of customs services, please visit your country website at dhl.co.in
HOW TO SHIP WITH

DHL EXPRESS
Preparing your shipment Packaging your shipment Paying for your shipment
PREPARING YOUR SHIPMENT

Shipment weight Documentation required
If you are sending a large but lightweight shipment, where Waybill
its volumetric weight exceeds its actual weight, the cost of All shipments sent with DHL Express need to have a fully
the shipment is calculated on the space your consignment completed DHL waybill or label securely attached to each
takes up on the aircraft. This is a standard IATA method. To piece. This will enable the successful movement of your
calculate the volumetric weight of your shipment, simply shipment through the DHL network. Each waybill or label is
multiply the length by height by width in centimetres, then individually numbered to allow you to track your shipment
divide the total sum by 5,000. from collection through to delivery. Your shipment may also
need to be accompanied by customs documentation, such
as a commercial or proforma invoice, as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to.
Invoice
Height A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable. A commercial invoice is used when goods are
part of a commercial transaction or intended for resale.
Length
A proforma invoice is used when sending goods of no
Width
commercial value (for example, when sending samples).
HOW TO SHIP WITH

DHL EXPRESS
Your invoice will require the following details:
1 Bank details 8 Reason for export

These are the bank details that will be used for the This could be: For Sale; For Repair; After Repair; Gift;
transaction between the seller and buyer. These details are Sample; Personal Use Not For Resale; Replacement;
not required for non-commercial/proforma invoices. Intercompany Transfer; or Personal Effects.
2 Description
Generic or broad descriptions are no longer permitted and
Exporter
Tax ID/VAT No:
Commercial Invoice
are likely to cause delays. Descriptions should include the

Bank details Date:
1
items, how many there are, what they are made of, and
Waybill number:
what they will be used for. For example, describing items Invoice no:
as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs Exporter code:
classification, safety and security reasons. Importer (Bill to): Receiver if different from Importer
Tax ID/VAT No:
3 Commodity code Shipment reference:
This is the product identification code used by the exporting Full description of Commodity Item Unit value Subtotal Net Country of
goods code quantity [Currency] value weight manufacture/origin
country to classify the goods to be exported. It assists 2 3
[Currency]
4
clearance and avoids delays.
4 Country of manufacture/origin
Freight:
This relates to the place of manufacture, not the country of Insurance:
export. If items are manufactured in more than one country,
Total declared value/currency: Total net
5
please list the origins. weight/ kg(s)
Total Pieces Total gross

weight/ kg(s)
5 Total declared value Type of export: 6

Incoterms: 7
This is the total value of the transaction for customs
Reason for export: 8
purposes based on the Incoterm selected. The total declared I/We hereby certify that the information contained in this invoice is true and correct and that
the contents of the shipments are as stated above
value should include freight and insurance charges if the
Position in company: Signature:
seller is responsible for these two elements.
Company stamp
6 Type of export
The options are: (1) Permanent; (2) Temporary; and
(3) Repair & Return.
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction. For example, DAP (Delivered At Place).
HOW TO SHIP WITH

DHL EXPRESS
PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely DHL packaging
through the DHL Express global network, it is important that We offer a range of high-quality DHL-branded packaging
they are packaged and labeled correctly. items, suitable for shipping items of all shapes and sizes.
The items available include:
Packaging guidelines n Flyer bags
n If you are re-using envelopes or boxes, please ensure that n Boxes in a range of sizes
old labels and markings are removed.
n Securely fix the waybill to the shipment. The waybill can For more information on the range of packaging available,
be thought of as the shipment’s airline ticket and it will please contact your DHL Account Manager or local Customer
delay delivery if it becomes separated from your shipment. Service team.
n The barcodes on the waybill are scanned at numerous points
during your shipment’s journey. Please ensure the barcode
is flat and not covered by tape, shrinkwrap or strapping. PAYING FOR YOUR SHIPMENT
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or You can pay for DHL Express services either with cash, a
edges of boxes. credit card or by bank transfer. You can open an account
n Use adequate protective wrapping for fragile or delicate with DHL Express to pay via bank transfer; and all account
items and ensure they are packed as far away as possible customers receive invoices on a pre-determined basis.
from the corners of boxes. For more details, please get in touch with a Customer
n To prevent injury to our employees, please pay special Service Advisor at your local DHL Express office or go to
attention to the packaging of sharp items. There should not dhl.com/express/shipping/open_account.
be any possibility of the contents piercing the packaging.

n Any individual pieces over 70kg should be placed on a
pallet. If you are sending a multi-piece shipment, it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg. For example, a shipment comprising
four 25kg pieces does not have to be placed on a pallet.
SHIPPING TOOLS
SHIPPING SOLUTIONS
Making shipping easier MyDHL
DHL Express offers a choice of electronic tools to suit even MyDHL gives you access to all DHL’s online capabilities. It
the most demanding requirements. We invest continually allows you to prepare your shipments, arrange collections,
in market-leading technologies to make it easier for you to store address details and use proactive tracking services.
send your shipments around the world. As a result, you have You can register online at mydhl.com and benefit from
more time to focus on your business. online billing solutions, eReturn and a lot more – all via a
single portal, giving you access to one or more accounts.
Our electronic solutions cover online and offline options,
as well as integrated solutions. In addition, we provide Easyship
industry-specific solutions tailored for the Life Sciences and This is an offline advanced shipment management tool for
Technology sectors. More information about our general any organization with large shipping volumes or regular
capabilities is provided on this page. scheduled deliveries. DHL Easyship can handle the needs of
multinational supply chains or any business with a central
dhl.com shipping function. It is a Windows-based system, which
Our website provides a comprehensive guide to DHL Express is easy to use yet very powerful – enabling you to handle
shipping services, as well as transport news, service updates everything from regular mailshots to multi-stage shipping
and contact details. To make doing business with us even processes.
easier, the site features interactive tools that include online
booking, tracking and a volumetric weight calculator. Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
warehouse or customer service application. This provides
global shipment tracking while making it faster and easier
to access information about transit times, rates and courier
bookings.
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions – for example, its Medical Express
and Collect & Return services. For more information, please
contact your DHL Account Manager or local Customer
Service team.
ZONES AND RATES
Service capability
Pricing your shipment Optional services Surcharges Customs services Export services Import services
and rating zones
PRICING YOUR SHIPMENT

1. Decide which service best suits your needs 3. D
etermine the rating zone of the origin or destination
(see page 3 for international services) (see pages 14 and 15)
2. Weigh your shipment (see page 8 and dhl.com/ 4. F ind the rate using the rating zone and weight of your
volumetricweight) shipment (see page 16 for exports and page 18 for
imports)
OPTIONAL SERVICES
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment INR 2000

INR 500 + (0.35% for OB & 1% or INR 700
Shipment Value Protection By shipment value
whichever is higher for IB) of shipment value
Extended Liability Per shipment INR 300
INR 7.1 per kg
GoGreen Climate Neutral By shipment weight
INR 7.1 per kg minimum per shipment
Local taxes as applicable
For a full list of optional services, please visit your country website at dhl.co.in
ZONES AND RATES
Service capability
and rating zones
SURCHARGES
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment Variable

INR 24 per kg
Remote Area By shipment weight
INR 1750 minimum per shipment
Additional Handling
Over Weight Piece Per piece INR 3000
Over Sized Piece Per piece INR 3000
Non-Stackable Pallet Per piece INR 6000
Dangerous Goods
Excepted Quantities Per shipment INR 5000
Lithium Batteries
Lithium Batteries Section II (PI965) Per shipment INR 6000
Address Correction Per shipment INR 780

Security Charges
Elevated Risk Per shipment INR 1500
Restricted Destination Per shipment INR 2300
CUSTOMS SERVICES
Customs services How we charge Additional charge
View explanation
INR 500/-
Disbursement Per shipment
or 2.5% of duty amount, whichever is higher
Formal Clearance Per shipment INR 2000
Handover to Broker Per shipment INR 2100
INR 500 per shipment or INR 4.45 per kg, whichever

Bonded Storage Per shipment and per kg per day
is higher (both per day)
Export Declaration Per shipment INR 1650
Local taxes as applicable.

For a full list of surcharges/customs services, please visit your country website at dhl.co.in
ZONES AND RATES
Service capability
and rating zones
SERVICE CAPABILITY AND RATING ZONES

DHL Express DHL Express DHL Express DHL Express DHL Express DHL Express
Country Zone 9:00 12:00 Worldwide Country Zone 9:00 12:00 Worldwide
Afghanistan 11 P Ecuador 10 P P
Albania 11 P Egypt 11 P
Algeria 11 P El Salvador 10 P
American Samoa 9 P Eritrea 11 P
Andorra 8 P Estonia 7 P P
Angola 11 P P Ethiopia 11 P
Anguilla 10 P Falkland Islands 8 P
Antigua 10 P Faroe Islands 8 P
Argentina 10 P P Fiji 11 P
Armenia 11 P Finland 7 P P
Aruba 10 P France 7 P P P
Australia 6 P P P French Guyana 10 P
Austria 7 P P P Gabon 11 P P
Azerbaijan 11 P Gambia 11 P
Bahamas 10 P Georgia 11 P
Bahrain 4 P P Germany 7 P P P
Bangladesh 1 P P Ghana 11 P
Barbados 10 P Greece 7 P P
Belarus 8 P Greenland 8 P
Belgium 7 P P P Grenada 10 P
Belize 10 P Guadeloupe 10 P
Benin 11 P P Guam 9 P
Bermuda 10 P Guatemala 10 P P
Bhutan 1 P Guernsey 8 P P P
Bolivia 10 P Guinea Republic 11 P
Bonaire 10 P Guinea-Bissau 11 P
Bosnia and Herzegovina 11 P Guinea-Equatorial 11 P
Botswana 11 P Guyana (British) 10 P
Brazil 10 P P Haiti 10 P
Brunei 5 P P Honduras 10 P
Bulgaria 8 P P Hong Kong 2 P P P
Burkina Faso 11 P P Hungary 7 P P
Burundi 11 P Iceland 8 P P
Cambodia 5 P Indonesia 5 P P
Cameroon 11 P P Iran (Islamic Republic of) 11 P
Canada 9 P P Iraq 11 P
Canary Islands, The 8 P Ireland, Republic Of 7 P P P
Cape Verde 11 P Israel 8 P
Cayman Islands 10 P Italy 7 P P P
Central African Republic 11 P Jamaica 10 P
Chad 11 P Japan 5 P P
Chile 10 P P Jersey 8 P P P
China, Peoples Republic 3 P P Jordan 4 P
Colombia 10 P P P Kazakhstan 11 P P
Comoros 11 P Kenya 11 P P
Congo 11 P P Kiribati 11 P
Congo, The Democratic Republic 11 P P Korea, Republic Of 5 P P
Cook Islands 11 P Korea, The D.P.R of 11 P
Costa Rica 10 P Kosovo 11 P
Cote d'Ivoire 11 P P Kuwait 4 P P
Croatia 7 P Kyrgyzstan 11 P
Cuba 11 P Lao People's Democratic Republic 5 P
Curacao 10 P Latvia 7 P
Cyprus 7 P P Lebanon 4 P P
Czech Republic, The 7 P P P Lesotho 11 P
Denmark 7 P P P Liberia 11 P
Djibouti 11 P Libya 11 P
Dominica 10 P Liechtenstein 7
Dominican Republic 10 P Lithuania 7 P P
doc = document contents only P = document and non-document contents

For transit times and the availability of DHL Express 9:00 and DHL Express 12:00 for your origin and destination address, please refer to the DHL Capability Tool at
dct.dhl.com. Any individual pieces or shipments above 1,000 kg and/or with odd dimensions (Length >300 cms and/or Width >120 cms and/or Height >160 cms)
require pre-approval from DHL and may be charged at alternative rates. Please contact your DHL Account Manager for details. Additional surcharges may apply.
ZONES AND RATES
Service capability
and rating zones
SERVICE CAPABILITY AND RATING ZONES

DHL Express DHL Express DHL Express DHL Express DHL Express DHL Express
Country Zone 9:00 12:00 Worldwide Country Zone 9:00 12:00 Worldwide
Luxembourg 7 P P P Sao Tome and Principe 11 P
Macau 5 P P Saudi Arabia 4 P P
Macedonia, Republic of 11 P Senegal 11 P P
Madagascar 11 P P Serbia, Republic of 11 P
Malawi 11 P Seychelles 11 P
Malaysia 2 P P Sierra Leone 11 P
Maldives 1 P P Singapore 2 P P P
Mali 11 P P Slovakia 7 P P P
Malta 7 P Slovenia 7 P P P
Marshall Islands 9 P Solomon Islands 11 P
Martinique 10 P Somalia 11 P
Mauritania 11 P Somaliland, Rep of (North Somalia) 11 P
Mauritius 11 P South Africa 10 P P
Mayotte 11 P South Sudan 11 P
Mexico 9 P Spain 7 P P P
Micronesia, Federated States of 11 P Sri Lanka 1 P P
Moldova, Republic Of 11 P St. Barthelemy 10 P
Monaco 7 St. Eustatius 10 P
Mongolia 5 P St. Kitts 10 P
Montenegro, Republic of 11 P St. Lucia 10 P
Montserrat 10 P St. Maarten 10 P
Morocco 11 P St. Vincent 10 P
Mozambique 11 P P Sudan 11 P P
Myanmar 5 P Suriname 10 P
Namibia 11 P P Swaziland 11 P
Nauru, Republic Of 11 P Sweden 7 P P P
Nepal 1 P P Switzerland 7 P P P
Netherlands Antilles 11 P Syria 11 P
Netherlands, The 7 P P P Tahiti 11 P
Nevis 10 P Taiwan 5 P P P
New Caledonia 11 P Tajikistan 11 P
New Zealand 6 P P Tanzania 11 P
Nicaragua 10 P Thailand 2 P P P
Niger 11 P Timor-Leste 5 P
Nigeria 11 P Togo 11 P P
Niue 11 P Tonga 11 P
Norway 7 P P Trinidad and Tobago 10 P
Oman 4 P P Tunisia 11 P
Pakistan 4 P P Turkey 8 P P
Palau 11 P Turks and Caicos Islands 10 P
Panama 10 P P Tuvalu 11 P
Papua New Guinea 6 P Uganda 11 P P
Paraguay 10 P P Ukraine 11 P
Peru 10 P P United Arab Emirates 1 P P P
Philippines, The 5 P P P United Kingdom 7 P P P
Poland 7 P P P United States Of America 9 P P
Portugal 7 P P P Uruguay 10 P
Puerto Rico 9 P Uzbekistan 11 P
Qatar 4 P P Vanuatu 11 P
Reunion, Island Of 11 P Vatican City State 7
Romania 7 P Venezuela 10 P
Russian Federation, The 8 P Vietnam 5 P P
Rwanda 11 P Virgin Islands (British) 10 P
Saint Helena 11 P Virgin Islands (US) 9 P
Saipan 9 P Yemen, Republic of 11 P
Samoa 11 P Zambia 11 P P
San Marino 11 P Zimbabwe 11 P P
doc = document contents only P = document and non-document contents
For transit times and the availability of DHL Express 9:00 and DHL Express 12:00 for your origin and destination address, please refer to the DHL Capability Tool at
dct.dhl.com. Any individual pieces or shipments above 1,000 kg and/or with odd dimensions (Length >300 cms and/or Width >120 cms and/or Height >160 cms)
require pre-approval from DHL and may be charged at alternative rates. Please contact your DHL Account Manager for details. Additional surcharges may apply.
ZONES AND RATES
Service capability
and rating zones
Export rates by zone and product
DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Zone 11
Documents only up to 2kg
0.5 1814 2251 2366 2417 2622 2685 2508 3017 2554 3252 3826
1 2316 2930 3097 3123 3442 3493 3258 3918 3215 4433 4907
1.5 2739 3503 3726 3768 4136 4166 3784 4661 3754 5159 5802
2 3162 4076 4355 4413 4830 4839 4310 5404 4293 5885 6697
All DOC shipments weighing 2.5 kgs and above, NON DOC shipment rates will be applicable
0.5 2246 2965 3124 3252 3336 3440 3194 3891 3285 4017 4651
1.0 2924 3667 3900 4010 4172 4234 3691 4762 3796 5301 5769
1.5 3365 4229 4500 4621 4796 4865 4188 5419 4309 6016 6664
2.0 3806 4791 5100 5232 5420 5496 4685 6076 4822 6731 7559
2.5 4246 5353 5706 5843 6045 6127 5182 6722 5335 7447 8454
3.0 4585 5778 6203 6340 6557 6667 5640 7378 5814 8101 9294
3.5 4924 6203 6700 6837 7069 7207 6098 8034 6293 8755 10134
4.0 5263 6628 7197 7334 7581 7747 6556 8690 6772 9409 10974
4.5 5602 7053 7694 7831 8093 8287 7014 9346 7251 10063 11814
5.0 5941 7478 8191 8328 8605 8827 7472 10002 7730 10717 12654
5.5 6144 7722 8542 8687 8976 9190 7843 10612 8130 11279 13361
6.0 6347 7966 8893 9046 9347 9553 8214 11222 8530 11841 14068
6.5 6550 8210 9244 9405 9718 9916 8585 11832 8930 12403 14775
7.0 6753 8454 9595 9764 10089 10279 8956 12442 9330 12965 15482
7.5 6956 8698 9946 10123 10460 10642 9327 13052 9730 13527 16189
8.0 7159 8942 10297 10482 10831 11005 9698 13662 10130 14089 16896
8.5 7362 9186 10648 10841 11202 11368 10069 14272 10530 14651 17603
9.0 7565 9430 10999 11200 11573 11731 10440 14882 10930 15213 18310
9.5 7768 9674 11350 11559 11944 12094 10811 15492 11330 15775 19017
10.0 7971 9918 11701 11918 12315 12457 11182 16102 11730 16337 19724
10.5 8207 10087 11976 12187 12589 12751 11450 16526 12077 16807 20230
11.0 8443 10256 12251 12456 12863 13045 11718 16950 12424 17277 20736
11.5 8679 10425 12526 12725 13137 13339 11986 17374 12771 17747 21242
12.0 8915 10594 12801 12994 13411 13633 12254 17798 13118 18217 21748
12.5 9151 10763 13076 13263 13685 13927 12522 18222 13465 18687 22254
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Add INR 1200 to the above prices for DHL Express 9:00 and INR 800 for DHL Express 12:00.
Terms and conditions apply – see dhl.com/express for details. Rates are in INR and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
ZONES AND RATES
Service capability
and rating zones
Export rates by zone and product
DHL EXPRESS WORLDWIDE

13.0 9387 10932 13351 13532 13959 14221 12790 18646 13812 19157 22760
13.5 9623 11101 13626 13801 14233 14515 13058 19070 14159 19627 23266
14.0 9859 11270 13901 14070 14507 14809 13326 19494 14506 20097 23772
14.5 10095 11439 14176 14339 14781 15103 13594 19918 14853 20567 24278
15.0 10331 11608 14451 14608 15055 15397 13862 20342 15200 21037 24784
15.5 10567 11777 14726 14877 15329 15691 14130 20766 15547 21507 25290
16.0 10803 11946 15001 15146 15603 15985 14398 21190 15894 21977 25796
16.5 11039 12115 15276 15415 15877 16279 14666 21614 16241 22447 26302
17.0 11275 12284 15551 15684 16151 16573 14934 22038 16588 22917 26808
17.5 11511 12453 15826 15953 16425 16867 15202 22462 16935 23387 27314
18.0 11747 12622 16101 16222 16699 17161 15470 22886 17282 23857 27820
18.5 11983 12791 16376 16491 16973 17455 15738 23310 17629 24327 28326
19.0 12219 12960 16651 16760 17247 17749 16006 23734 17976 24797 28832
19.5 12455 13129 16926 17029 17521 18043 16274 24158 18323 25267 29338
20.0 12691 13298 17201 17298 17795 18337 16542 24582 18670 25737 29844
21.0 13220 14031 18103 18229 18873 19421 17498 25824 19632 27049 31605
22.0 13749 14764 19005 19160 19951 20505 18454 27066 20594 28361 33366
23.0 14278 15497 19907 20091 21029 21589 19410 28308 21556 29673 35127
24.0 14807 16230 20809 21022 22107 22673 20366 29550 22518 30985 36888
25.0 15336 16963 21711 21953 23185 23757 21322 30792 23480 32297 38649
26.0 15865 17696 22613 22884 24263 24841 22278 32034 24442 33609 40410
27.0 16394 18429 23515 23815 25341 25925 23234 33276 25404 34921 42171
28.0 16923 19162 24417 24746 26419 27009 24190 34518 26366 36233 43932
29.0 17452 19895 25319 25677 27497 28093 25146 35760 27328 37545 45693
30.0 17981 20628 26221 26608 28575 29177 26102 37002 28290 38857 47454
Multiplier per kg
31 to 70 551 618 753 755 884 889 851 1066 913 1097 1403
71 to 300 510 572 690 702 814 816 793 977 872 1000 1319
301 to 9999 510 572 690 702 814 816 793 977 872 1000 1319
Any individual pieces or shipments above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm) require pre-approval from DHL
and may be charged at alternative rates. Please contact your DHL Account Manager for details.
ZONES AND RATES
Service capability
and rating zones
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT

Documents only up to 2kg
0.5 2177 2701 2839 2900 3146 3222 3010 3620 3065 3902 4591
1 2779 3516 3716 3747 4130 4192 3910 4701 3858 5319 5888
1.5 3287 4204 4471 4521 4963 5000 4541 5593 4505 6190 6962
2 3795 4892 5226 5295 5796 5808 5172 6485 5152 7061 8036
All DOC shipments weighing 2.5 kgs and above, NON DOC shipment rates will be applicable
0.5 2695 3558 3749 3902 4003 4128 3833 4669 3942 4820 5581
1.0 3509 4400 4680 4812 5006 5081 4429 5714 4555 6361 6923
1.5 4038 5074 5400 5545 5755 5838 5025 6502 5171 7219 7997
2.0 4567 5748 6120 6278 6504 6595 5621 7290 5787 8077 9071
2.5 5095 6422 6847 7011 7254 7352 6217 8065 6403 8936 10145
3.0 5502 6932 7443 7607 7868 8000 6767 8852 6978 9721 11153
3.5 5909 7442 8039 8203 8482 8648 7317 9639 7553 10506 12161
4.0 6316 7952 8635 8799 9096 9296 7867 10426 8128 11291 13169
4.5 6723 8462 9231 9395 9710 9944 8417 11213 8703 12076 14177
5.0 7130 8972 9827 9991 10324 10592 8967 12000 9278 12861 15185
5.5 7374 9265 10248 10422 10769 11028 9412 12732 9758 13535 16033
6.0 7618 9558 10669 10853 11214 11464 9857 13464 10238 14209 16881
6.5 7862 9851 11090 11284 11659 11900 10302 14196 10718 14883 17729
7.0 8106 10144 11511 11715 12104 12336 10747 14928 11198 15557 18577
7.5 8350 10437 11932 12146 12549 12772 11192 15660 11678 16231 19425
8.0 8594 10730 12353 12577 12994 13208 11637 16392 12158 16905 20273
8.5 8838 11023 12774 13008 13439 13644 12082 17124 12638 17579 21121
9.0 9082 11316 13195 13439 13884 14080 12527 17856 13118 18253 21969
9.5 9326 11609 13616 13870 14329 14516 12972 18588 13598 18927 22817
10.0 9570 11902 14037 14301 14774 14952 13417 19320 14078 19601 23665
10.5 9853 12105 14367 14624 15103 15305 13739 19829 14468 20165 24272
11.0 10136 12308 14697 14947 15432 15658 14061 20338 14858 20729 24879
11.5 10419 12511 15027 15270 15761 16011 14383 20847 15248 21293 25486
12.0 10702 12714 15357 15593 16090 16364 14705 21356 15638 21857 26093
12.5 10985 12917 15687 15916 16419 16717 15027 21865 16028 22421 26700
ZONES AND RATES
Service capability
and rating zones
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT

13.0 11268 13120 16017 16239 16748 17070 15349 22374 16418 22985 27307
13.5 11551 13323 16347 16562 17077 17423 15671 22883 16808 23549 27914
14.0 11834 13526 16677 16885 17406 17776 15993 23392 17198 24113 28521
14.5 12117 13729 17007 17208 17735 18129 16315 23901 17588 24677 29128
15.0 12400 13932 17337 17531 18064 18482 16637 24410 17978 25241 29735
15.5 12683 14135 17667 17854 18393 18835 16959 24919 18368 25805 30342
16.0 12966 14338 17997 18177 18722 19188 17281 25428 18758 26369 30949
16.5 13249 14541 18327 18500 19051 19541 17603 25937 19148 26933 31556
17.0 13532 14744 18657 18823 19380 19894 17925 26446 19538 27497 32163
17.5 13815 14947 18987 19146 19709 20247 18247 26955 19928 28061 32770
18.0 14098 15150 19317 19469 20038 20600 18569 27464 20318 28625 33377
18.5 14381 15353 19647 19792 20367 20953 18891 27973 20708 29189 33984
19.0 14664 15556 19977 20115 20696 21306 19213 28482 21098 29753 34591
19.5 14947 15759 20307 20438 21025 21659 19535 28991 21488 30317 35198
20.0 15230 15962 20637 20761 21354 22012 19857 29500 21878 30881 35805
21.0 15865 16842 21719 21878 22648 23313 21004 30990 23032 32455 37918
22.0 16500 17722 22801 22995 23942 24614 22151 32480 24186 34029 40031
23.0 17135 18602 23883 24112 25236 25915 23298 33970 25340 35603 42144
24.0 17770 19482 24965 25229 26530 27216 24445 35460 26494 37177 44257
25.0 18405 20362 26047 26346 27824 28517 25592 36950 27648 38751 46370
26.0 19040 21242 27129 27463 29118 29818 26739 38440 28802 40325 48483
27.0 19675 22122 28211 28580 30412 31119 27886 39930 29956 41899 50596
28.0 20310 23002 29293 29697 31706 32420 29033 41420 31110 43473 52709
29.0 20945 23882 30375 30814 33000 33721 30180 42910 32264 45047 54822
30.0 21580 24762 31457 31931 34294 35022 31327 44400 33418 46621 56935
Multiplier per kg
31 to 70 648 728 887 888 1041 1048 974 1255 1029 1291 1651
71 to 300 612 686 828 842 977 979 952 1172 1006 1200 1583
301 to 9999 612 686 828 842 977 979 952 1172 1006 1200 1583
Any individual pieces or shipments above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm) require pre-approval from DHL
and may be charged at alternative rates. Please contact your DHL Account Manager for details.
DHL Express (I) Pvt. Ltd
801/A, Silver Utopia
Cardinal Gracias Road,
Chakala, Andheri - East.
Mumbai - 400 099
For contact details of the DHL Express office

nearest to you, please visit our website at
dhl.co.in
Valid: 1st January 2017

Service & Rate GUIDE 2017: DHL Express

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Service & Rate GUIDE 2017: DHL Express

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DHL Express – Excellence. Simply delivered.

SERVICE & RATE

Export services Import services Optional services Surcharges Customs services

DHL Express 12:00

Our international services at a glance

DHL Express 9:00 DHL Express

Money-back guarantee Yes* Yes* No

Countries and territories covered 53 75 More than 220

Maximum piece weight (not on pallet) 25kg 50kg 70kg

Pallets accepted No Yes Yes

*Additional terms and conditions apply – see dhl.com/express for details.

Export services Import services Optional services Surcharges Customs services

Export services Import services Optional services Surcharges Customs services

We recommend this comprehensive protection for your

Export services Import services Optional services Surcharges Customs services

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of

Security Charges View charges

Export services Import services Optional services Surcharges Customs services

Handover to Broker View charges

At the customer’s request, the clearance paperwork is

HOW TO SHIP WITH

PREPARING YOUR SHIPMENT

HOW TO SHIP WITH

Your invoice will require the following details:

1 Bank details 8 Reason for export

are likely to cause delays. Descriptions should include the

as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs Exporter code:

Tax ID/VAT No:

3 Commodity code Shipment reference:

Total Pieces Total gross

5 Total declared value Type of export: 6

HOW TO SHIP WITH

PACKAGING YOUR SHIPMENT

attention to the packaging of sharp items. There should not dhl.com/express/shipping/open_account.

be any possibility of the contents piercing the packaging.

ZONES AND RATES

PRICING YOUR SHIPMENT

Duties and Taxes Paid Per shipment INR 2000

Local taxes as applicable

ZONES AND RATES

Fuel Surcharge Per shipment Variable

Excepted Quantities Per shipment INR 5000

Lithium Batteries Section II (PI965) Per shipment INR 6000

Address Correction Per shipment INR 780

Handover to Broker Per shipment INR 2100

INR 500 per shipment or INR 4.45 per kg, whichever

Local taxes as applicable.

ZONES AND RATES

SERVICE CAPABILITY AND RATING ZONES

doc = document contents only P = document and non-document contents

ZONES AND RATES

SERVICE CAPABILITY AND RATING ZONES

doc = document contents only P = document and non-document contents

ZONES AND RATES

Export rates by zone and product

DHL EXPRESS WORLDWIDE

ZONES AND RATES

Export rates by zone and product

DHL EXPRESS WORLDWIDE

ZONES AND RATES

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT