DHL EXPRESS – Excellence. Simply delivered.

DHL EXPRESS:

SERVICE & RATE

GUIDE 2016
QATAR

DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists 2

Services

DHL EXPRESS: How to ship with DHL EXPRESS

THE INTERNATIONAL SPECIALISTS Shipping tools

Zones and rates

DHL EXPRESS is the global market leader and specialist
in international shipping and courier delivery services,
and we’ve been building and continuously improving our
service for more than 40 years. Key to our success is the
strength of our global network with more than 100,000
employees operating in more than 220 countries and
territories – all focused on delivering the highest levels
of service.
But what really sets us apart is the international shipping
expertise of our people. Their knowledge, coupled
with their passion and ‘can-do’ attitude, delivers a truly
world-class service and ensures that your shipments get
to their destination securely and as quickly as possible.
Their expertise has been further enhanced recently as a
result of all our employees participating in the company’s
award-winning Certified International Specialists (CIS)
engagement and development program.
This guide enables you to find out how DHL EXPRESS can
help you with your international shipping needs, and
to see what best fits your needs from our wide range of
products and services. Should you have any questions,
please get in touch with your account manager or visit us
on www.dhl.com.qa.
 Export services
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists 3
Import services

SERVICES
Services EXPRESS ENVELOPE

How to ship with DHL EXPRESS Optional services

Surcharges
Shipping tools
Customs services
All our services are time definite and offer you a secure door-to-door delivery service of goods and documents Zones and rates
to and from virtually every country. Whether you need your shipments delivered at the start, middle or end of
a working day, our services offer full track-and-trace visibility so you always know where your shipments are.

EXPORT SERVICES
DHL EXPRESS 9:00 (10:30 to the USA)
Our premium time-definite service offers a delivery before
9:00 (10:30 to the USA) on lanes that guarantee either
a next or second business day delivery. EXPRESS 9:00 is
offered to the majority of business centers in Europe,
the Middle East, Africa, Asia and the Americas. EXPRESS
9:00 features a money-back guarantee and is suitable for
pieces up to 30kg and shipments up to 300kg.
DHL EXPRESS 12:00
With EXPRESS 12:00 you will receive your shipments
before 12 noon on the next possible working day.
EXPRESS 12:00 offers a money-back guarantee and allows
for heavier pieces up to 70kg or 1,000kg per shipment.
DHL EXPRESS WORLDWIDE
Our most popular EXPRESS WORLDWIDE product offers
an end of day delivery service anywhere around the world
for pieces up to 70kg and shipments up to 1,000kg.
We deliver reliably and fast to more global destinations
across a single integrated network than any other express
delivery company.

Our international services at a glance

DHL EXPRESS 9:00 (10:30 to the USA) DHL EXPRESS 12:00 DHL EXPRESS WORLDWIDE
Service description Delivery before 9:00 (10:30 to the USA) Delivery before 12 noon on the next Delivery by the end of the next possible
on the next possible working day possible working day working day

Money-back guarantee Yes* Yes* No

Countries and territories covered 53 75 More than 220
Delivery attempts 3 3 3
Maximum piece weight (not on pallet) 30kg 70kg 70kg
Maximum piece dimensions (L x D x H) 120 x 80 x 80 cm†
120 x 80 x 80 cm †
120 x 80 x 80 cm†
Pallets accepted No Yes (maximum 3) Yes (maximum 3)
Maximum pallet weight n/a 1,000kg 1,000kg
Maximum shipment weight 300kg 1,000kg 1,000kg
Maximum pallet dimensions (L x D x H) n/a 120 x 100 x 160cm 120 x 100 x 160cm
*Additional terms and conditions apply – see www.dhl.com/express for details.
† Individual pieces can be sent in a shipment up to 300 x 120 x 160cm; an Over Sized Piece surcharge applies if any of these dimensions is exceeded.

To check what product is available from your address, please check the DHL Capability Tool (http://dct.dhl.com) or call DHL Customer Services on 44587888.
 Export services
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists 4
Import services

Services EXPRESS ENVELOPE

How to ship with DHL EXPRESS Optional services

Surcharges
Shipping tools
Customs services

Zones and rates

IMPORT SERVICES EXPRESS ENVELOPE

With our IMPORT EXPRESS WORLDWIDE you can import Our EXPRESS ENVELOPE service provides door-to-door
shipments from over 200 countries in the world. This international delivery of lightweight document
is more than any other express delivery company can shipments by the end of the next possible business day.
offer. What’s more, Customers in, say, the USA can order It also offers you a carbon-neutral shipping at no extra
an import from China not just to the USA, but to other charge. Its features include:
destinations as well. We call this a third country shipment.
n Up to 300 grams
There is no need for local brokers or forwarders to get n Global coverage
involved in any part of the process. You are in full control, n Document shipments only
and able to manage all aspects of your imports in a very n Packaging envelope included
simple way. n GoGreen Climate Neutral service

If you need a faster delivery, our EXPRESS 9:00 and EXPRESS

12:00 services are available for import as well. You can
order an import from another country, to be delivered
to your country or any other destination, by using our
dedicated electronic shipping solution for imports. We have
one account number and one invoice in just one currency;
and with a fixed price you know exactly what to pay.

DHL Service & Rate Guide 2016: Qatar
OPTIONAL SERVICES
DHL EXPRESS offers a wide range of Optional Services
– from non-standard deliveries and billing options to
climate neutral shipping. In this way, we give you the
flexibility to choose the service that best fits your needs
when using our express delivery services worldwide.
Duties and Taxes Paid View charges
To make exporting your shipment even easier, DHL EXPRESS
can arrange for the shipper or a third party to be billed
for any duties and taxes payable at destination, rather
than the receiver of the shipment being billed. Charges apply
whenever the shipper requests that duties, taxes or other
regulatory fees be paid outside of the destination country.
Non Standard Pickup View charges
If your business needs a dedicated vehicle to collect
unusual shipments or a pickup outside normal business
hours, we can arrange this for you.
Shipment Preparation View charges
This is a convenient, fast and reliable service for seasonal
or irregular shipments that require extra resources for
their preparation. DHL manages the entire process of
waybill preparation, content selection, labeling and
packaging, then sends the shipments to the designated
international business addresses.
Export services
DHL EXPRESS: the international specialists 5
Import services
Services EXPRESS ENVELOPE
How to ship with DHL EXPRESS Optional services
Surcharges
Shipping tools
Customs services
Zones and rates
Weekend Delivery View charges
We offer a Saturday delivery service from and to key cities.
Just give us the destination postcode and we’ll take care
of the rest.
Shipment Insurance View charges
We recommend this comprehensive protection for your
valuable or personal shipments in the unlikely event of
physical damage or loss. In addition, you can agree an
insurance premium based on the value of the contents
that will provide even greater peace of mind.
Extended Liability View charges
If you are sending valuable documents such as passports,
visa applications or regulatory certificates you can
extend the DHL standard liability with this service. It
provides coverage and compensation in the case of
loss or damage.
GoGreen Climate Neutral View charges
This service is for customers who need a reliable method
to calculate their annual carbon emissions at a shipment
level and subsequently offset these emissions through
approved environmental programs. The whole process is
verified annually by an independent body accredited by
the United Nations.

DHL Service & Rate Guide 2016: Qatar
SURCHARGES
In order to maintain a consistently high level of service, in
specific circumstances DHL Express levies a surcharge for
exceptional activities, ensuring that these surcharges are
fair for all of our customers.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of
each shipment. It is derived from publically available fuel
oil indices that are also shown on the DHL Express website
at www.dhl.com/fuelsurcharge. The charge is calibrated
every month to the oil price that was current two months
prior to the billing month. The Fuel Surcharge applies to
international shipments.
Remote Area View charges
This fixed surcharge is applied when a shipment is sent
to or imported from a remote location, such as highlands
and islands. For shipment weights over the billed weight
of 70kg, a higher per kilo charge is payable. The Remote
Area surcharge applies to international shipments.
Over Weight Piece View charges
This fixed surcharge is applied to any piece that exceeds
the scale weight of 70kg. The Over Weight Piece
surcharge applies to international shipments.
Export services
DHL EXPRESS: the international specialists 6
Import services
Services EXPRESS ENVELOPE
How to ship with DHL EXPRESS Optional services
Surcharges
Shipping tools
Customs services
Zones and rates
Over Handled Piece View charges
This fixed surcharge is applied to any pallet within a
shipment that is not stackable because of its shape,
packaging or content. The Over Handled Piece surcharge
applies to international shipments.
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as
hazardous. Dangerous Goods surcharges apply to
international shipments.
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address. The
Address Correction surcharge applies to international
shipments.
Storage at Facility View charges
Over Sized Piece View charges This surcharge is applied to any shipment held at a DHL
This fixed surcharge is applied to any non-palletized piece facility for longer than seven days after the shipment
with a single dimension in excess of 120cm, or any pallet arrival date, during which time we seek further
with a base dimension in excess of 120cm or a height in instructions for delivery or collection from either the
excess of 160cm. The Over Sized Piece surcharge applies to shipper or receiver. The Storage at Facility surcharge
domestic and international shipments. applies to international shipments.

DHL Service & Rate Guide 2016: Qatar
CUSTOMS SERVICES
DHL EXPRESS is the international specialist in shipping,
with extensive knowledge and experience of dealing
with customs topics worldwide. For your peace of mind,
we provide a wide range of Customs Services support
for customs-clearance processes. By making sure that
clearance is a smooth and efficient process, we free you
to focus on your core business. With our online tool
(https://tas.dhl.com) we provide essential customs
information to help you prepare your shipments.
Disbursement View charges
At the receiver’s request, this service sees DHL credit or cash
used to fund the clearance, duty and tax charges relating to
a shipment or piece, instead of the receiver using their own
bond or credit line. The customs process is accelerated, with
DHL making prompt payment of relevant charges while the
receiver defers payment until an agreed date.
Advance Payment View charges
This service covers any import of a non-document
shipment for which DHL advances customs duties, taxes
or regulatory charges; the same amount will then be
collected from the non-account holder at the time of
delivery. DHL assumes the risk of non-repayment by the
receiver, for which a charge is applied based on the credit
advanced, subject to a standard minimum.
Export services
DHL EXPRESS: the international specialists 7
Import services
Services EXPRESS ENVELOPE
How to ship with DHL EXPRESS Optional services
Surcharges
Shipping tools
Customs services
Zones and rates
Bonded Transit View charges
A bonded shipment occurs when DHL is requested to
move non-document foreign-origin goods to a location
other than the regular DHL gateway at destination.
Bonded Transit is normally operated within a country or
customs union, and is necessary prior to final clearance by
the importer or designated broker. Bonded Transit applies
to both export and import shipments whenever DHL is
required to open, manage or report any form of transfer
under bond using our own guarantee.
Handover to Broker View charges
At the customer’s request, the clearance paperwork
is transferred to an independent broker to handle
customs clearance within the same customs office.
DHL is subsequently not responsible for the timeliness
of the submission to customs or for the release of
the shipment.
 How to prepare your
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists shipment
8

HOW TO SHIP WITH

Services
Packaging your
shipment
How to ship with DHL EXPRESS

DHL EXPRESS Shipping tools

Paying for your
shipment
Zones and rates

HOW TO PREPARE YOUR SHIPMENT

Shipment weight
If you are sending a large but lightweight shipment,
where its volumetric weight exceeds its actual weight,
the cost of the shipment is calculated on the space your
consignment takes up on the aircraft. This is a standard
IATA method. To calculate the volumetric weight of your
shipment, simply multiply the length (cm) by the height
(cm), multiply that sum by the width (cm), then divide the
total sum by 5,000.
Documentation required
Waybill
All shipments sent with DHL EXPRESS need to have a
fully completed DHL waybill or label securely attached to
each piece. This will enable the successful movement of
your shipment through the DHL network. Each waybill
or label is individually numbered to allow you to track
your shipment from collection through to delivery.
Your shipment may also need to be accompanied by
required customs documentation, such as a commercial
or proforma invoice, as well as additional paperwork
depending on the contents and value of the shipment and
the country you are sending to.
Commercial invoice
A commercial or proforma invoice is required when
sending goods to countries and territories outside your
origin country or customs union. All non-document
shipments must be accompanied by an invoice. This is
essentially a declaration containing all the details of a
transaction and is used by customs authorities to assess
if duties or taxes are payable. A commercial invoice is
used when goods are part of a commercial transaction
or intended for resale. A proforma invoice is used when
sending goods of no commercial value (for example, when
sending samples).

Height

Width
Length
 How to prepare your
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists shipment
9

Services
Packaging your
shipment
How to ship with DHL EXPRESS

Shipping tools
Paying for your
shipment
Zones and rates

Your invoice will require the following details:

1 Bank Details 5 Total Declared Value

These are the bank details that will be used for the
Exporter
Tax ID / VAT No:
Commercial Invoice This is the total value of the transaction for customs
transaction between the seller and buyer. These details are purposes based on the Incoterm selected. The total declared
Bank Details Date:
1
not required for non-commercial / proforma invoices. Waybill Number:
value should include freight and insurance charges if the
Invoice No: seller is responsible for these two elements.
2 Description Exporter Code:

Generic or broad descriptions are no longer permitted and Importer (Bill to): Receiver if different from Importer 6 Type of Export
Tax ID / VAT No:
are likely to cause delays. Descriptions should include the The options are: (1) Permanent; (2) Temporary; and
items, how many there are, what they are made of, and Shipment Reference:
(3) Repair & Return.
what they will be used for. For example, describing items Full Description of
Goods
Commodity
Code
Item
Quantity
Unit Value Subtotal
Value
Net Country of
[Currency] Weight Manufacture/Origin

as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs 2 3

[Currency]
4 7 Incoterms
classification, safety and security reasons. Insert the Incoterm that best describes the terms of the
transaction. For example, DAP (Delivered At Place).
3 Commodity Code
Freight:
This is the product identification code used by the exporting Insurance:
8 Reason for Export
country to classify the goods to be exported. It assists This could be: For Sale; For Repair; After Repair; Gift; Sample;
Total Declared Value/Currency: Total Net
5
clearance and avoids delays. Weight/ kg(s) Personal Use Not For Resale; Replacement; Intercompany
Total Pieces Total Gross
Weight/ kg(s) Transfer; or Personal Effects.
6
4 Country of Manufacture/ Origin Type of Export:

Incoterms: 7
This relates to the place of manufacture, not the country of Reason for Export: 8
export. If items are manufactured in more than one country, I/ We hereby certifythat the information contained in this invoice is true and correct and that
the contents of the shipmetns are as stated above
please list the origins.
Position in Company: Signature:

Company Stamp

DHL Service & Rate Guide 2016: Qatar
PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely
through the DHL EXPRESS global network, it is important
that they are packaged and labeled correctly.
Packaging Guidelines
n If you are re-using envelopes or boxes, please ensure that
old labels and markings are removed.
n Securely fix the waybill to the shipment. The waybill can
be thought of as the shipment’s airline ticket and it will
delay delivery if it becomes separated from your shipment.
n The barcodes on the waybill are scanned at numerous
points during your shipment’s journey. Please ensure
the barcode is flat and not covered by tape, shrinkwrap
or strapping.
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes.
How to prepare your
DHL EXPRESS: the international specialists shipment
10
Services
Packaging your
shipment
How to ship with DHL EXPRESS
Shipping tools
Paying for your
shipment
Zones and rates
n Use adequate protective wrapping for fragile or delicate DHL Packaging
items and ensure they are packed as far away as possible We offer a range of high-quality DHL-branded packaging
from the corners of boxes. items, suitable for shipping items of all shapes and sizes.
n To prevent injury to our employees, please pay special The items available include:
attention to the packaging of sharp items. There n Flyer bags
should not be any possibility of the contents piercing n Cardboard document envelopes
the packaging. n Boxes in a range of sizes
n Any individual pieces over 70kg should be placed on a
pallet. If you are sending a multi-piece shipment, it is not For more information on the range of packaging available,
necessary to place the individual pieces on a pallet unless please contact your DHL Account Manager or local Customer
they exceed 70kg. For example, a shipment comprising Service team.
four 25kg pieces does not have to be placed on a pallet.
PAYING FOR YOUR SHIPMENT
You can pay for DHL EXPRESS services either with cash, a
credit card or by bank transfer. You can open an account
with DHL EXPRESS to pay via bank transfer; and all
account customers receive invoices on a pre-determined
basis. For more details please get in touch with a
Customer Service Advisor at your local DHL EXPRESS
office or go to http://www.dhl.com/en/express/shipping/
open_account.html.
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists 11

SHIPPING TOOLS
Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

SHIPPING SOLUTIONS
Making shipping easier
DHL EXPRESS offers a choice of electronic tools to suit
even the most demanding requirements. We invest
continually in market-leading technologies to make
it easier for you to send your shipments around the
world. As a result, you have more time to focus on
your business.
Our electronic solutions cover online and offline
options, as well as integrated solutions. In addition,
we provide industry-specific solutions tailored for
the Life Sciences and Technology sectors. More
information about our general capabilities is provided
on this page.
www.dhl.com
Our website provides a comprehensive guide to
DHL EXPRESS shipping services, as well as transport
news, service updates and contact details. To make doing
business with us even easier, the site features interactive
tools that include online booking, tracking and a
volumetric weight calculator.
MyDHL
MyDHL gives you access to all DHL’s online capabilities. It
allows you to prepare your shipments, arrange collections,
store address details and use proactive tracking services.
You can register online on www.mydhl.com to MyDHL
and benefit from online billing solutions, eReturn and a
lot more – all via a single portal, giving you access to one
or more accounts.
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email. DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping.
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries. DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function. It is a Windows-based system, which is easy
to use yet very powerful – enabling you to handle everything
from regular mailshots to multi-stage shipping processes.
Customer Shipping Integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
warehouse or customer service application. This provides
global shipment tracking while making it faster and easier
to access information about transit times, rates and
courier bookings.
Specific Solutions
DHL offers additional capabilities for businesses
requiring more specialized solutions – for example, its
Medical Express and Collect & Return services. For more
information, please contact your DHL Account Manager
or local Customer Service team on ecom.qa@dhl.com and
+974 44587810 or +974 55819304.
 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists Optional services 12

Surcharges

ZONES AND RATES

Services
Customs services
How to ship with DHL EXPRESS Service and rate
option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

CALCULATE THE PRICE OF OPTIONAL SERVICES

YOUR SHIPMENT
Optional services View explanation How we charge Additional charge

1. Decide which service best suits your needs

Duties and Taxes Paid Per shipment QAR 75
(see page 3 for international services)

Weekend Delivery Per item QAR 100

2. Weigh your shipment (see page 8 and dhl.com/
volumetricweight) Shipment Insurance By shipment value QAR 60 or 2% of stated shipment value if higher

3. Determine the rating zone of the destination Extended Liability Per shipment QAR 20
(see pages 14 and 15)
GoGreen Climate Neutral By shipment weight QAR 0.5 per shipment
4. Find the rate for your shipment using the rating zone
and weight of your shipment.
 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists Optional services 13

Surcharges
Services
Customs services
How to ship with DHL EXPRESS Service and rate
option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

SURCHARGES
Surcharges View explanation How we charge Additional charge

Fuel Surcharge Variable surcharge

Per shipment 100

Remote Area
per weight 1.40 per kilo

Additional Handling

Over Weight Piece Per piece 163

Over Sized Piece Per piece 163
Over Handled Piece Per piece 326

Dangerous Goods
CUSTOMS SERVICES
Excepted Quantities Per shipment Quoted case-by-case
Limited Quantities Per shipment Quoted case-by-case Customs services How we charge Additional charge
View explanation
Full Dangerous Goods Per shipment Quoted case-by-case
Dry Ice (UN1845) Per shipment Quoted case-by-case 50 or 2% of the credit
Disbursement Per shipment
advanced, if higher
Lithium Batteries Section II
(P1965, 966, 969) Per shipment Quoted case-by-case
50 or 2% of the credit
Advance Payment Per shipment
Lithium Batteries Section I Per shipment Quoted case-by-case advanced, if higher

Address Correction Per shipment 48 Bonded Transit Per shipment 120 QAR

Storage at Facility Per day 25 Handover to Broker Per shipment 25 QAR

 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists Optional services 14

Surcharges
Services
Customs services
How to ship with DHL EXPRESS Service and rate
option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

SERVICE AND RATE OPTION MATRIX

Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS
9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE
Afghanistan 8 P Central African Republic 8 P Greece 4 P P
Albania 7 P Chad 8 P Greenland 8 P
Algeria 7 P Chile 7 P Grenada 8 P
American Samoa 8 P China, People’s Republic 6 P P Guadeloupe 8 P
Andorra 7 P Colombia 7 P P Guam 8 P
Angola 7 P P Comoros 8 P Guatemala 7 P
Anguilla 8 P Congo 8 P P Guernsey 4 P
Antigua 8 P Congo, Democratic Rep. of 7 P Guinea Republic 8 P
Argentina 7 P P Cook Islands 8 P Guinea-Bissau 8 P
Armenia 7 P Costa Rica 7 P Guinea-Equatorial 8 P
Aruba 8 P Cote D’Ivoire 7 P P Guyana (British) 8 P
Australia 6 P P Croatia 7 P Haiti 8 P
Austria 4 P P P Cuba 8 P Honduras 7 P
Azerbaijan 7 P Curacao 8 P Hong Kong 6 Doc Doc P
Bahamas 8 P Cyprus 4 Doc P Hungary 7 P P P
Bahrain 1 P P P Czech Republic, The 7 P P P Iceland 7 P P
Bangladesh 3 Doc P Denmark 4 P P P India 3 Doc P
Barbados 8 P Djibouti 8 P Indonesia 6 P P
Belarus 7 P Dominica 8 P Iran, Islamic Rep. of 8 Doc P
Belgium 4 P P P Dominican Republic 8 P Iraq 8 P
Belize 7 P East Timor 8 P Ireland, Rep. of 4 P P P
Benin 8 P P Ecuador 7 Doc P Israel 8 P
Bermuda 8 P Egypt 2 Doc Doc P Italy 4 P P P
Bhutan 8 P P El Salvador 7 P Jamaica 7 P
Bolivia 7 P Eritrea 8 P Japan 6 P P
Bonaire 8 P Estonia 7 P Jersey 4 Doc P P
Bosnia and Herzegovina 7 P Ethiopia 7 P Jordan 2 Doc P P
Botswana 8 P Falkland Islands 8 P Kazakhstan 7 P P
Brazil 7 P P Faroe Islands 8 P Kenya 7 P
Brunei 6 P Fiji 7 P Kiribati 8 P
Bulgaria 7 P P Finland 4 P P Korea, D.P.R. of (North) 6 P
Burkina Faso 8 P P France 4 P P P Korea, Rep. of (South) 6 P P
Burundi 8 P French Guyana 8 P Kosovo 8 P
Cambodia 7 P Gabon 8 P P Kuwait 1 Doc P P
Cameroon 7 P P Gambia 8 P Kyrgyzstan 7 P
Canada 5 P Georgia 7 P Lao P.D.R. 8 P
Canary Islands, The 7 P Germany 4 P P P Latvia 7 P
Cape Verde 8 P Ghana 7 P Lebanon 2 Doc P P
Cayman Islands 8 P Gibraltar 4 P P Lesotho 8 P

Doc = document contents only P = document and non-document contents

 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists Optional services 15

Surcharges
Services
Customs services
How to ship with DHL EXPRESS Service and rate
option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

SERVICE AND RATE OPTION MATRIX continued

Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS
9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE
Liberia 7 P Northern Mariana Islands 8 P St. Kitts 8 P
Libya 8 P Norway 4 P P St. Lucia 8 P
Liechtenstein 4 P Oman 1 Doc P P St. Maarten 8 P
Lithuania 7 P Pakistan 3 P St. Vincent 8 P
Luxembourg 4 P P P Palau 8 P Sudan 7 P P
Macau 6 P Panama 7 P P Suriname 8 P
Macedonia, Rep. of 7 P Papua New Guinea 8 P Swaziland 8 P
Madagascar 8 P Paraguay 7 P Sweden 4 P P P
Malawi 8 P Peru 7 P Switzerland 4 P P P
Malaysia 6 P P Philippines, The 6 Doc P P Syria 8 Doc P
Maldives 7 P Poland 7 P P Tahiti 8 P
Mali 7 P P Portugal 4 P P P Taiwan 6 Doc P P
Malta 4 Doc P Puerto Rico 8 P Tajikistan 7 P
Marshall Islands 8 P Reunion, Island of 8 P Tanzania 8 Doc Doc P
Martinique 8 P Romania 7 P Thailand 6 Doc P P
Mauritania 8 P Russian Federation, The 7 P Togo 8 P P
Mauritius 7 P Rwanda 8 P Tonga 8 P
Mayotte 8 P Samoa 8 P Trinidad and Tobago 7 P
Mexico 5 P San Marino 8 P P P Tunisia 7 P
Micronesia, Fed. States of 8 P Sao Tome & Principe 8 P Turkey 3 P P
Moldova, Rep. of 7 P Saudi Arabia 2 Doc P P Turks and Caicos Islands 8 P
Monaco 4 P Senegal 8 P P Tuvalu 8 P
Mongolia 8 P Serbia, Rep. of 8 P Uganda 7 Doc P P
Montenegro, Rep. of 8 P Seychelles 8 P Ukraine 7 P
Montserrat 8 P Sierra Leone 8 P United Arab Emirates 1 Doc P P
Morocco 6 Doc P Singapore 6 Doc Doc P United Kingdom 3 P P P
Mozambique 8 P P Slovakia 7 P P P United States of America 5 P P P
Myanmar 7 P Slovenia 7 P P P Uruguay 7 P
Namibia 8 P Solomon Islands 8 P Uzbekistan 7 P
Nauru, Rep. of 7 P Somalia 8 P Vanuatu 8 P
Nepal 6 P Somaliland, Rep. of (North Somalia) 8 P Vatican City 4 P P P
Netherlands, The 4 P P P South Africa 7 P P Venezuela 7 P P
Nevis 8 P South Sudan 7 P Vietnam 6 P
New Caledonia 8 P Spain 4 P P P Virgin Islands (British) 8 P
New Zealand 6 P Sri Lanka 3 P Virgin Islands (US) 8 P
Nicaragua 7 P St. Barthelemy 8 P Yemen, Rep. of 8 Doc P
Niger 8 P St. Eustatius 8 P Zambia 8 P P
Nigeria 7 P P St. Helena 8 P Zimbabwe 8 P P
Niue 8 P

Doc = document contents only P = document and non-document contents

 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists Optional services 16

Surcharges
Services
Customs services
How to ship with DHL EXPRESS Service and rate
option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Rates by zone and product Zones and rates DHL EXPRESS

WORLDWIDE: import

DHL EXPRESS WORLDWIDE: EXPORT RATES

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg 13 1347 1644 1882 2036 2235 2275 3749 4380
0.5 186 219 234 238 244 272 286 334 14 1411 1730 1990 2166 2375 2415 4015 4692
1 243 276 301 314 339 373 415 482 15 1475 1816 2098 2296 2515 2555 4281 5004
1.5 300 333 368 390 434 474 544 630 16 1539 1902 2206 2426 2655 2695 4547 5316
2 357 390 435 466 529 575 673 778 17 1603 1988 2314 2556 2795 2835 4813 5628
Documents from 2.5kg and non-documents from 0.5kg 18 1667 2074 2422 2686 2935 2975 5079 5940
0.5 250 311 318 323 329 349 356 412 19 1731 2160 2530 2816 3075 3115 5345 6252
1 315 376 383 410 438 463 506 585 20 1795 2246 2638 2946 3215 3255 5611 6564
1.5 380 441 448 497 547 577 656 758 21 1859 2332 2746 3076 3355 3395 5877 6876
2 445 506 513 584 656 691 806 931 22 1923 2418 2854 3206 3495 3535 6143 7188
2.5 510 576 583 671 765 805 956 1104 23 1987 2504 2962 3336 3635 3675 6409 7500
3 553 630 648 736 835 875 1089 1260 24 2051 2590 3070 3466 3775 3815 6675 7812
3.5 596 684 713 801 905 945 1222 1416 25 2115 2676 3178 3596 3915 3955 6941 8124
4 639 738 778 866 975 1015 1355 1572 26 2179 2762 3286 3726 4055 4095 7207 8436
4.5 682 792 843 931 1045 1085 1488 1728 27 2243 2848 3394 3856 4195 4235 7473 8748
5 725 846 908 996 1115 1155 1621 1884 28 2307 2934 3502 3986 4335 4375 7739 9060
5.5 768 900 973 1061 1185 1225 1754 2040 29 2371 3020 3610 4116 4475 4515 8005 9372
6 811 954 1038 1126 1255 1295 1887 2196 30 2435 3106 3718 4246 4615 4655 8271 9684
6.5 854 1008 1103 1191 1325 1365 2020 2352 40 2875 3786 4598 5366 5835 5875 10931 12804
7 897 1062 1168 1256 1395 1435 2153 2508 50 3315 4466 5478 6486 7055 7095 13591 15924
7.5 940 1116 1233 1321 1465 1505 2286 2664 60 3755 5146 6358 7606 8275 8315 16251 19044
8 983 1170 1298 1386 1535 1575 2419 2820 70 4195 5826 7238 8726 9495 9535 18911 22164
8.5 1026 1224 1363 1451 1605 1645 2552 2976 Multiplier rate per additional 1kg from 71kg
9 1069 1278 1428 1516 1675 1715 2685 3132 From 70.1 62 82 110 124 146 148 244 296
9.5 1112 1332 1493 1581 1745 1785 2818 3288 From 300.1 62 82 106 124 138 140 244 296
10 1155 1386 1558 1646 1815 1855 2951 3444
11 1187 1429 1612 1711 1885 1925 3084 3600
12 1219 1472 1666 1776 1955 1995 3217 3756

Add 80 QAR to the above prices for EXPRESS 9:00 or add 40 QAR for EXPRESS 12:00
Terms and conditions apply – see www.dhl.com.qa/express for details
 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists Optional services 17

Surcharges
Services
Customs services
How to ship with DHL EXPRESS Service and rate
option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Rates by zone and product Zones and rates DHL EXPRESS

WORLDWIDE: import

DHL EXPRESS WORLDWIDE: IMPORT RATES

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg 13 1347 1644 1882 2036 2235 2275 3749 4380
0.5 186 219 234 238 244 272 286 334 14 1411 1730 1990 2166 2375 2415 4015 4692
1 243 276 301 314 339 373 415 482 15 1475 1816 2098 2296 2515 2555 4281 5004
1.5 300 333 368 390 434 474 544 630 16 1539 1902 2206 2426 2655 2695 4547 5316
2 357 390 435 466 529 575 673 778 17 1603 1988 2314 2556 2795 2835 4813 5628
Documents from 2.5kg and non-documents from 0.5kg 18 1667 2074 2422 2686 2935 2975 5079 5940
0.5 250 311 318 323 329 349 356 412 19 1731 2160 2530 2816 3075 3115 5345 6252
1 315 376 383 410 438 463 506 585 20 1795 2246 2638 2946 3215 3255 5611 6564
1.5 380 441 448 497 547 577 656 758 21 1859 2332 2746 3076 3355 3395 5877 6876
2 445 506 513 584 656 691 806 931 22 1923 2418 2854 3206 3495 3535 6143 7188
2.5 510 576 583 671 765 805 956 1104 23 1987 2504 2962 3336 3635 3675 6409 7500
3 553 630 648 736 835 875 1089 1260 24 2051 2590 3070 3466 3775 3815 6675 7812
3.5 596 684 713 801 905 945 1222 1416 25 2115 2676 3178 3596 3915 3955 6941 8124
4 639 738 778 866 975 1015 1355 1572 26 2179 2762 3286 3726 4055 4095 7207 8436
4.5 682 792 843 931 1045 1085 1488 1728 27 2243 2848 3394 3856 4195 4235 7473 8748
5 725 846 908 996 1115 1155 1621 1884 28 2307 2934 3502 3986 4335 4375 7739 9060
5.5 768 900 973 1061 1185 1225 1754 2040 29 2371 3020 3610 4116 4475 4515 8005 9372
6 811 954 1038 1126 1255 1295 1887 2196 30 2435 3106 3718 4246 4615 4655 8271 9684
6.5 854 1008 1103 1191 1325 1365 2020 2352 40 2875 3786 4598 5366 5835 5875 10931 12804
7 897 1062 1168 1256 1395 1435 2153 2508 50 3315 4466 5478 6486 7055 7095 13591 15924
7.5 940 1116 1233 1321 1465 1505 2286 2664 60 3755 5146 6358 7606 8275 8315 16251 19044
8 983 1170 1298 1386 1535 1575 2419 2820 70 4195 5826 7238 8726 9495 9535 18911 22164
8.5 1026 1224 1363 1451 1605 1645 2552 2976 Multiplier rate per additional 1kg from 71kg
9 1069 1278 1428 1516 1675 1715 2685 3132 From 70.1 62 82 110 124 146 148 244 296
9.5 1112 1332 1493 1581 1745 1785 2818 3288 From 300.1 62 82 106 124 138 140 244 296
10 1155 1386 1558 1646 1815 1855 2951 3444
11 1187 1429 1612 1711 1885 1925 3084 3600
12 1219 1472 1666 1776 1955 1995 3217 3756

Add 80 QAR to the above prices for EXPRESS 9:00 or add 40 QAR for EXPRESS 12:00
Terms and conditions apply – see www.dhl.com.qa/express for details
Country Head Office address
DHL Express
Salwa Road
P.O. Box 9520
Doha

For contact details of the DHL EXPRESS office nearest to you

please visit our website at www.dhl.com.qa

Valid from: 1st January 2016