Service & Rate GUIDE 2020: Tanzania

DHL EXPRESS
SERVICE & RATE

GUIDE 2020
TANZANIA
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The International Services How to Ship Shipping Tools Zones and Rates
Specialists Page 4 with DHL Express Page 14 Page 15
Page 2 Page 10
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CONNECTING YOUR WORLD
Operating in
220+ countries and

territories worldwide 260+ aircraft
3,000+ 3,000+
facilities ights per day
fl
(commercial and
non-commercial)
300+
TAPA* certifications
400
By the year 2050,
Deutsche Post DHL Group
aims to achieve zero
emissions logistics
million+
shipments
34,000+
v ehicles (own, leased,
per year
subcontracted trucks
and vans)
100,000+ 84,000+
Service Points
employees
Figures are approximate as of the end of 2018

*TAPA = Transported Asset Protection Association
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DHL Service & Rate Guide 2020: Tanzania
THE INTERNATIONAL SPECIALISTS

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building
and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning
more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.6 million customers.
What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and
‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly
as possible.
Through our Certified International Specialist Program we This guide enables you to find out how DHL Express can help
provide all DHL Express employees with the requisite you with your international shipping needs, and to see what best
knowledge they need to do their job competently and fits your needs from our wide range of products and services.
confidently – and that’s good news for both employees and Should you have any questions, please get in touch with your
customers. As Certified International Specialists you can rely on DHL Account Manager or visit us at dhl.co.tz.
DHL Express as the experts in international express.
4
SERVICES
Services
Export Import Domestic DHL Express Optional Customs

E-commerce Surcharges
Services Services Services Envelope Services Services
Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every
country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full
track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express Worldwide DHL Express 9:00 (10:30 to the USA)
Our most popular product, DHL Express Worldwide, offers an Our premium time-definite service offers a delivery before 9:00
end of business day delivery service around the world for pieces (10:30 to the USA) on lanes that guarantee either a next or
up to 70kg and shipments up to 1,000kg. second business day delivery. DHL Express 9:00 is offered to the
majority of business centers in Europe, the Middle East, Africa,
We deliver reliably and quickly to more global destinations Asia and the Americas. DHL Express 9:00 features a money-back
across a single integrated network than any other express guarantee* and is suitable for pieces up to 30kg and shipments
delivery company. up to 300kg.
DHL Express 12:00

With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offers a money-back guarantee* and allows for heavier pieces
up to 70kg and shipments up to 300kg.
Our international services at a glance
DHL Express DHL Express 9:00

DHL Express 12:00
Worldwide (10:30 to the USA)
Delivery by the end of Delivery before 12 noon Delivery before 9:00
Service description the next possible on the next possible (10:30 to the USA) on the
business day business day next possible business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 75 53
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum pieces per shipment – 10 10
Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 300kg Pallets not accepted Pallets not accepted
Maximum shipment weight 1,000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted
*Additional terms and conditions apply – see dhl.co.tz/express for details.

†A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging
equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
5
SERVICES
Services

IMPORT SERVICES
With our DHL Express Worldwide Import product, you can import shipments
from over 220 countries and territories in the world. This is more than any
other express delivery company can offer. What’s more, customers in, say, the
USA can order an import from China not just to the USA, but to other
destinations as well. We call this a third country shipment.
There is no need for local brokers or forwarders to get involved in any part of
the process. You are in full control, and able to manage all aspects of your
imports in a very simple way.
If you need a faster delivery, our DHL Express 12:00 and DHL Express 9:00
services are available for import as well. You can order an import from another
country, to be delivered to your country or any other destination, by using our
dedicated electronic shipping solution for imports. You will have one account
number, one invoice in a single currency and a fixed price that means you know
exactly what you will pay.
DOMESTIC SERVICES
If you want to ship documents or goods within your own country, we can offer
our Time Definite Domestic products with delivery time guarantees of the end
of the next possible business day.
DHL EXPRESS ENVELOPE

Our DHL Express Envelope service provides door-to-door international
delivery of lightweight document shipments by the end of the next possible
business day. It also offers you carbon neutral shipping at no extra charge.
Its features include:
nn Up to 300 grams
nn Global coverage
nn Document shipments only
nn Packaging envelope included
nn GoGreen Climate Neutral service
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SERVICES
Services

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

International e-commerce
The explosion in online shopping extends across borders, and
this trend looks set to continue. DHL supports our customers’
international growth with:
DHL’s On Demand Delivery tool keeps receivers informed
of shipment progress, allowing them to reschedule,
nn Global reach
reroute, release or conveniently collect from a DHL
nn Express options
Service Point. It is an innovative, easy-to-use, mobile-
nn Duties and taxes paid options and customs expertise
friendly service, especially for residential deliveries.
nn Late pick ups
nn Easy returns solutions
Designed to enhance the online shopper’s experience,
especially for residential deliveries, the service is
Fast, flexible and easy
available globally, meaning consistent service standards
Consumers expect everything ‘on demand’ – anytime, anywhere.
and a harmonized user experience.
DHL shipping options give customers a distinct competitive
edge: over 90% of online consumers look at the available
delivery options before going to the checkout, and their decision
is influenced by delivery speed, flexibility and ease. Scheduled delivery Signature release/
leave your signature
Leave with neighbor Collect from

or concierge Service Point
Alternative address Vacation hold
Discover and grow

Visit discover.dhl.com to learn more about how DHL helps
e-commerce companies ranging from start-ups to large
enterprises, advising them on how to grow internationally.
Our e-commerce focussed country guides, white papers such as
‘The 21st Century Spice Trade’, customer and trend research and
market intelligence tools can enable you to better understand
your customers and shipping requirements to take the next step
in your e-commerce journey.
Our customers go global with ease and speed, maximizing the

enormous potential of international e-commerce.
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SERVICES
Services

OPTIONAL SERVICES
DHL Express offers a wide range of optional services – from Importer of Record (IOR) View charges
non-standard deliveries and billing options to climate neutral This service allows the shipper to send a dutiable shipment to
shipping. You have the flexibility to choose the best service for the receiver, with the duties and taxes invoiced to a third party at
your needs with our express delivery services worldwide. destination acting as the nominated Importer of Record (IOR).
Contact Customer Services to learn more. The customs invoice must indicate the importer’s billing details
in addition to the receiver’s shipping address.
Duties and Taxes Paid View charges
DHL Express can arrange for the shipper or a third party to be Residential Address View charges
billed for any duties and taxes payable at destination, rather Customers shipping to a home or private residence can activate
than the receiver of the shipment being billed. Charges apply specific delivery options by designating the delivery address as
whenever the shipper requests that duties, taxes or other residential. For such shipments, DHL Express will proactively
regulatory fees be billed outside of the destination country. notify the receiver via email or SMS about the shipment’s
progress. Receivers can then select the most suitable delivery
Dedicated Pickup and Delivery View charges option on the On Demand Delivery website.
If your business needs a dedicated vehicle to collect or deliver
unusual shipments, or a pickup or delivery outside normal GoGreen Climate Neutral View charges
business hours, we can arrange this. This service is for customers who need a
reliable method to calculate their annual
Shipment Preparation View charges carbon emissions at a shipment level and
This is a convenient, fast and reliable service for seasonal subsequently offset these emissions
or irregular shipments that require extra resources for their through approved environmental programs. The whole process
preparation. DHL manages the entire process of waybill is verified annually by an independent body accredited by the
preparation, content selection, labelling and packaging, United Nations. DHL can also provide reports for either a high
then sends the shipments to the designated domestic or level estimate or a detailed carbon footprint.
international addresses.
Change of Billing View charges
Saturday Delivery View charges This applies when a customer requests a change of defined
We offer Saturday delivery services to key cities in more than billing information on an already issued invoice, and which will
70 countries. result in a reissuing of the invoice and, in case of an account
change, crediting of the old account and debiting of the new.
Shipment Insurance View charges
We recommend this comprehensive protection for your valuable Neutral Delivery View charges
or personal shipments, giving you peace of mind in the unlikely This service allows for the delivery of non-document shipments,
event of physical damage or loss. without any value of the product being shared or exposed to
the receiver, since the commercial invoice is removed prior
Extended Liability View charges to delivery.
If you are sending valuable documents such as passports, visa
applications or regulatory certificates you can extend the DHL
standard liability with this service. It provides coverage and
compensation in the case of loss or damage.
Direct Signature View charges

If you are sending sensitive documents or high value contents
you can request DHL to obtain a direct signature from the
consignee or a representative at the delivery address. DHL will
ensure your shipment is not re-directed, or delivered at an
alternative address.
For a full list of optional services, please visit dhl.co.tz/optional_services.

8
SERVICES
Services

SURCHARGES Lithium Batteries View charges

A surcharge may apply per shipment when the handling and
transportation of shipments involves Lithium Ion or Lithium
In order to maintain a consistently high level of service, in
Metal batteries compliant with the appropriate IATA Packing
specific circumstances DHL Express levies a surcharge for
Instructions 966, 967, 969 and 970, Section II.
exceptional activities, ensuring that these surcharges are fair for
all of our customers.
Excepted Quantities View charges
This fixed surcharge is applied per shipment when the handling
Fuel Surcharge View charges
and transportation of shipments involves substances and
This variable surcharge is applied to the weight charge of each
commodities that are in Excepted Quantities in compliance with
shipment and any transportation related surcharges. It is
IATA Dangerous Goods Regulations.
derived from publicly available fuel oil indices that are also
shown on the DHL Express website at dhl.co.tz/fuelsurcharge.
Limited Quantities View charges
The charge is calibrated every month to the oil price that was
A surcharge is applied per shipment when the ground handling
current two months prior to the billing month. The Fuel
and transportation of shipments involves substances and
Surcharge applies to domestic and international shipments.
commodities that are in Limited Quantities in compliance
with ADR regulations and which are restricted from air
Remote Area View charges
transportation. Such dangerous goods are restricted to no
This surcharge applies when a shipment is collected from
more than 30kg per piece and are accepted from approved
or delivered to a location that is distant or difficult to serve.
shippers only.
The Remote Area surcharge applies to international and
domestic shipments.
Dry Ice UN1845 View charges
A service charge will be applied for the handling and
Overweight Piece View charges
transportation of Dry Ice UN1845, which is used as a freezing
A fixed surcharge is applied to every piece, including a
agent for non-dangerous goods.
pallet that exceeds a scale or volumetric weight of 70kg.
The Overweight Piece surcharge applies to domestic and
Address Correction View charges
international shipments.
This fixed surcharge is applied to any shipment that has an
incorrect delivery address at the time of pickup and the delivery
Oversize Piece View charges
cannot be fulfilled after making efforts at the destination to
This fixed surcharge applies to every piece, including a pallet,
determine the correct address. This surcharge applies to
with a single dimension in excess of 120cm. The Oversize Piece
domestic and international shipments.
surcharge applies to domestic and international shipments.
Data Entry View charges

Non-Stackable Pallet View charges
This fixed surcharge applies for each shipment consigned with
This fixed surcharge is applied to every pallet within a shipment
non-electronic, paper based manual waybills. Electronic
that cannot be stacked, either on request by the shipper, or
shipping documentation incurs no additional charges.
because of its shape, content or packaging. This surcharge
applies to domestic and international shipments.
Security Charges View charges
Additional surcharges may apply when shipping from or to a
Dangerous Goods View charges
destination country where DHL is operating at elevated risk due
DHL can carry acceptable quantities of dangerous goods or
to continuous state of war, civil unrest, or continuous threats
hazardous materials. Packages containing dangerous goods
from terrorism (Elevated Risk), or when shipping to a
materials will be assessed and a service charge will be applied
destination country that is subject to trade restrictions imposed
accordingly. Additional charges may also apply.
by the UN Security Council (Restricted Destination).
For a full list of surcharges, please visit dhl.co.tz/surcharges.

9
SERVICES
Services

CUSTOMS SERVICES
DHL Express is the international specialist in shipping, with Bonded Transit View charges
extensive knowledge and experience of dealing with customs A bonded shipment occurs when DHL is requested to move
topics worldwide. For your peace of mind, we provide a wide non-document foreign-origin goods to a location other than the
range of customs support for standard as well as non-routine regular DHL gateway at destination. Bonded Transit is normally
customs-clearance processes. By making sure that clearance is operated within a country or customs union, and is necessary
a smooth and efficient process, we ensure your shipments arrive prior to final clearance by the importer or designated broker.
as quickly as possible, and leave you free to focus on your core Bonded Transit applies to both export and import shipments
business. With our online tool (tas.dhl.com) we provide essential whenever DHL is required to open, manage or report any form
customs information to help you prepare your shipments. of transfer under bond using our own guarantee.
Disbursement View charges Export Declaration View charges
At the receiver’s request, DHL credit or cash is used to fund the Applies in countries where an export declaration is required
clearance, duty and tax charges relating to a shipment or piece, for shipments containing controlled commodities or exceeding
instead of the receiver using their own bond or credit line. a certain value threshold or weight. Depending on origin
The customs process is accelerated, with DHL making prompt country, shippers that submit a declaration online may avoid
payment of relevant charges while the receiver defers payment the local charge.
until an agreed date.
Release to Broker View charges
Advance Payment View charges At shipper or importer request, the release of a DHL Express
The service covers any import of a non-document shipment for shipment to the customers designated customs broker of
which DHL has paid or used its customs credit line advancing choice. DHL will transfer the responsibility for a shipment and
customs duties, taxes or regulatory charges on behalf of those related customs documentation to the customer’s nominated
importers with whom DHL has no contract. The charge is based broker for clearance and last mile delivery.
on the credit advanced or guaranteed and is subject to a
standard minimum. Clearance Data Modification View charges
A surcharge applies in case the customs declared value of a
Broker Notification View charges shipment requires modification either before or during the
At the customer’s request, DHL will provide the necessary customs clearance process.
paperwork to the customer’s designated broker to perform the
import clearance and resume the delivery to the final destination Multiline Entry View charges
once the clearance is completed. DHL is subsequently not A service charge will be assessed for multiline item entries with
responsible for the timeliness of the submission to customs or more than five lines. An example would be – one shipment with
for the release of the shipment. multiple products or multiple invoices. All products require
identification and must be classified under separate harmonized
Formal Clearance View charges tariff numbers.
Applied in selected countries, when importing goods with an
aggregated declaration value or weight exceeding the limits set Temporary Import/Export View charges
by destination customs authorities, or due to other regulatory When requested by the shipper or importer, DHL prepares the
requirements are excluded from routine clearance procedures. merchandise or goods for their temporary export and later
import. Raw or semi-finished materials can be imported into a
Bonded Storage View charges Customs’ approved Export Processing Zone or Free Trade Zone
Storage charges apply when the shipment cannot be released by for value adding activities, providing the finished goods are
customs due to inaccurate or missing paperwork. Charges take subsequently exported.
effect three calendar days after the freight arrival date or broker
notification, whichever is later. The charge applies to the duty
and taxes payer.
For a full list of customs charges, please visit dhl.co.tz/customs_services.

10
HOW TO SHIP WITH DHL EXPRESS

Services
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3
1 Shipment weight
Please weigh and measure your shipment. If you are
sending a large but lightweight shipment, where its
Height
volumetric (dimensional) weight exceeds its actual

weight, the cost of the shipment is calculated on the space
your consignment takes up on the aircraft. This is a Length
standard IATA method. To calculate the volumetric weight Width
of your shipment, simply multiply the length by height by
width in centimeters, then divide the total sum by 5,000
for each piece in the shipment. Any piece in the shipment
may be re-weighed and/or re-measured by DHL to
confirm this calculation.
2 Documentation required: waybill

All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece. This will enable the successful movement of your
shipment through the DHL network. Each waybill or label
is individually numbered to allow you to track your
shipment from collection through to delivery. Your
shipment may also need to be accompanied by customs
documentation, such as a commercial or proforma
invoice, as well as additional paperwork depending on the
contents and value of the shipment and the country you
are sending to.
3 Documentation required: invoice

A commercial or proforma invoice is required when
sending non-document shipments to countries and
territories outside your origin country or customs union.
This is essentially a declaration containing all the details
of a transaction and is used by customs authorities to
assess if duties or taxes are payable. A commercial invoice
is used when goods are part of a commercial transaction
or intended for resale. A proforma invoice is used when
sending goods of no commercial value (for example,
when sending samples).
11

Services
PREPARING YOUR SHIPMENT

Your invoice will require the following details:
Exporter Commercial
1
BANK DETAILS Tax ID/VAT number
Invoice
These are the bank details that will be used

Date
for the transaction between the seller and Bank details
1
Waybill number
buyer. These details are not required for
Invoice number
non-commercial/proforma invoices. Exporter code
Importer (bill to) Receiver if different from Importer

2
DESCRIPTION Tax ID/VAT number
Generic or broad descriptions are no longer Shipment reference

permitted and are likely to cause delays.
Descriptions should include the items, how Full 2 Commodity Item Unit value Subtotal Net weight Country of
description code quantity [Currency] value manufacture/
many there are, what they are made of, and of goods 3 [Currency] origin
4
what they will be used for. For example,
describing items as ‘samples’, ‘parts’ or
‘spares’ is not acceptable for customs
Freight
classification, safety and security reasons.
Insurance
Total declared value/currency 5 Total net weight/kg(s)

3
COMMODITY CODE
This is the product identification code used Total pieces Total gross weight/kg(s)
by the exporting country to classify the

goods to be exported. It assists clearance 6 Type of export
7 Incoterms
and avoids delays.
8 Reason for export
I/We hereby certify that the information contained in this invoice is true and correct and that the contents
of the shipments are as stated above.
4
COUNTRY OF MANUFACTURE/ORIGIN
Position in company Signature
This relates to the place of manufacture,
not the country of export. If items are Company stamp
manufactured in more than one country,

please list the origins.
5
TOTAL DECLARED VALUE 7
INCOTERM
This is the total value of the transaction for Insert the Incoterm that best describes the
customs purposes based on the Incoterm terms of the transaction. For example, DAP
selected. The total declared value should (Delivered At Place).
include freight and insurance charges
if the seller is responsible for these two 8 REASON
FOR EXPORT
elements. This could be: For Sale; For Repair; After
Repair; Gift; Sample; Personal Use Not
6
TYPE OF EXPORT For Resale; Replacement; Intercompany
The options are: (1) Permanent; Transfer; or Personal Effects.
(2) Temporary; and (3) Repair & Return.
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Services
PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
Packaging guidelines any law, regulation or statute of any federal, state or local
nn If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items
old labels and markings are removed may be carried. For international carriage there may be
nn Securely fix the waybill to the shipment. The waybill can be additional prohibited items specified by the country of
thought of as the shipment’s airline ticket and it will delay destination. DHL may at its sole discretion refuse to carry other
delivery if it becomes separated from your shipment items not listed below.
nn The barcodes on the waybill are scanned at numerous nn All Samsung Galaxy Note7 and Samsung Note7 devices
points during your shipment’s journey. Please ensure nn Bullion (of any precious metal)
the barcode is flat and not covered by tape, shrinkwrap nn Cash (legal tender – bank notes, currency notes and coins)
or strapping nn Complete firearms, ammunition, explosives/explosive
nn Place the waybill on the top or side of your shipment devices including inert explosives and test pieces, air guns,
and please ensure it does not overlap the corners or replica and imitation firearms
edges of boxes nn Human remains or ashes in any form
nn Use adequate protective wrapping for fragile or delicate nn Hunting (animal) trophies, animal parts such as ivory and
items and ensure they are packed as far away as possible shark’s fin, animal remains or ashes, or animal by-products
from the corners of boxes and derived products not intended for human
nn To prevent injury to our employees, please pay special consumption, prohibited for movement by the CITES
attention to the packaging of sharp items. There should not Convention and/or local law
be any possibility of the contents piercing the packaging nn Illegal goods, such as counterfeit goods and narcotics
nn Any individual pieces over 70kg should be placed on a nn Live animals (including but not limited to mammals,
pallet. If you are sending a multi-piece shipment, it is not reptiles, fish, invertebrates, amphibians, birds, insects,
necessary to place the individual pieces on a pallet unless larvae and pupae)
they exceed 70kg. For example, a shipment comprising nn Loose lithium metal batteries under IATA PI968 section II
four 25kg pieces does not have to be placed on a pallet nn Loose precious and semi-precious stones (cut or un-cut,
polished or un-polished)
DHL packaging
We offer a range of high-quality DHL-branded packaging items,
suitable for shipping items of all shapes and sizes.
The items available include:
nn Flyer bags
nn Cardboard document envelopes
nn Boxes in a range of sizes
nn Tubes
nn Bottle boxes
For more information please refer to the Packing Guide

available on dhl.co.tz/packingguide.
13

Services
Restricted Items Air Transport Association regulations (“IATA”), the

The following items will NOT be accepted for carriage unless Agreement on Dangerous Goods by Road (“ADR”) or
otherwise agreed to by DHL. To obtain such agreement a International Maritime Dangerous Goods (“IMDG”)
business case will need to be conducted by DHL and the items regulations. Applicable to all shipments valued in excess of
approved for carriage will be recorded in writing with the EUR 500,000
customer. nn Financial and monetary commodities – examples include
nn Air guns, tasers, imitation or replica firearms, firearm parts but are not limited to activated SIM cards for mobile
and replica ammunition (includes rifle butts, trigger phones, blank or activated credit or cash dispenser cards,
mechanisms, screws/bolts etc which are manufactured for blank cheques, event tickets, lottery tickets, money or
the sole purpose of creating a functional firearm) postal orders, pre-paid phone cards, tickets (blank stock),
nn Antiques and works of art with a shipment value in excess traveller’s cheques, vouchers/tokens, unused stamps etc.
of EUR 500,000 Applicable to all shipments valued in excess of
nn Banderols/Tax stickers with a shipment value in excess of EUR 500,000
EUR 500,000 nn Furs
nn Cannabis for medicinal purposes from bona fide nn Jewellery and watches and with individual values in excess
pharmaceutical manufacturers with appropriate licences of EUR 5,000. The shipment must not exceed EUR 100,000
and where lawful to ship, which must be in tablet or liquid
form, may be carried with an approved business case.
The value of one shipment must not exceed EUR 10,000
PAYING FOR YOUR SHIPMENT
nn Cigarettes, cigars, tobacco products and electronic
You can pay for DHL Express services either with cash, a credit
cigarettes with a shipment value in excess of EUR 500,000
card or by bank transfer. You can open an account with DHL
nn Commemorative coins and medals with an individual value
Express to pay via bank transfer; and all account customers
or total shipment value of EUR 2,000 or more are restricted
receive invoices on a pre-agreed basis. For more details, please
for carriage
get in touch with a Customer Service Advisor at your local
nn Dangerous/hazardous goods including but not limited to
DHL Express office or go to dhl.com/en/express/shipping/
perfumes, aftershaves, aerosols, flammable substances,
open_account.
dry ice, biological substances, UN classified dangerous
goods and any goods specified as such under International
14
SHIPPING TOOLS
Services
SHIPPING TOOLS
Making shipping easier It is a Windows-based system, which is easy to use yet very
DHL Express offers a choice of electronic tools to suit even the powerful – enabling you to handle everything from regular
most demanding requirements. We invest continually in market- mailshots to multi-stage shipping processes.
leading technologies to make it easier for you to send your
shipments around the world. As a result, you have more time to
focus on your business.
Our electronic solutions cover online and offline options, as well

as integrated solutions. In addition, we provide industry-specific
solutions tailored for the Life Sciences and Technology sectors.
More information about our general capabilities is provided on
this page.
The new DHL Express Mobile app lets you track

your shipments and manage your deliveries all in
one place. You can locate the nearest DHL Service
Point for parcel drop off or collection, and quickly
MyDHL+ re-imagines the way the shipping business check shipping rates too – right on your smartphone.
does business, by combining the tools and services Advanced GPS location services and camera barcode
our customers use most. With its mobile friendly and scanning are also available. Download DHL Express
intuitive interface, customers can now import, export, Mobile today, on Android or iPhone.
schedule a pickup, track shipments and pay bills more

quickly than ever – all in one visit, with one password
and zero headaches. MyDHL+ makes it incredibly easy
to navigate the complexities of international shipping.
Try it out now at mydhl.com.
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
DHL.com warehouse or customer service application. This provides global
Our website provides a comprehensive guide to DHL Express shipment tracking while making it faster and easier to access
shipping services, as well as transport news, service updates information about transit times, rates and courier bookings.
and contact details. To make doing business with us even easier,
the site features interactive tools that include online booking, Specific solutions
tracking and a volumetric weight calculator. DHL offers additional capabilities for businesses requiring more
specialized solutions – for example, its Medical Express and
Easyship Collect & Return services. For more information, please contact
This is an offline advanced shipment management tool for any your DHL Account Manager or local Customer Service team.
organization with large shipping volumes or regular scheduled
deliveries. DHL Easyship can handle the needs of multinational
supply chains or any business with a central shipping function.
15
ZONES AND RATES

Services
Calculate the Price Optional Customs Service Capability Export Import

Surcharges
of Your Shipment Services Services and Rating Zones Services Services
CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3
1 Decide which service best suits your

needs (see page 4 for international
services) and weigh your shipment (see
page 10 and dhl.co.tz/volumetricweight)
2 Determine the rating zone of the origin or

destination (see pages 17 and 18)
3 Find the rate using the rating zone and

weight of your shipment (see page 19 for
exports and page 21 for imports)
OPTIONAL SERVICES
Optional services View explanation Charging method Charge
Duties and Taxes Paid Per shipment TZS 43,740
Dedicated Pickup Per shipment Not Available
Dedicated Delivery Per shipment Not Available
Shipment Preparation Per shipment Not Available
Saturday Delivery Per shipment TZS 78,300
Shipment Insurance By shipment value TZS 25,000 or 1% of stated shipment value if higher
Extended Liability Per shipment TZS 9,720
Direct Signature Per shipment TZS 13,250
Importer of Record (IOR) Per shipment TZS 47,700
Residential Address Per shipment No charge
GoGreen Climate Neutral By shipment weight Not Available
Change of Billing Per invoice TZS 78,300
Neutral Delivery Per shipment Not Available
For a full list of optional services, please visit our website at dhl.co.tz/optional_services.
16
ZONES AND RATES

Services

Surcharges
SURCHARGES
Surcharges View explanation Charging method Charge
Percentage of transportation and additional

Fuel Surcharge Per shipment
charges, as per index; details here
Remote Area By shipment weight TZS 48,600
Additional Handling
Overweight Piece Per piece TZS 204,000
Oversize Piece Per piece TZS 204,000
Non-Stackable Pallet Per piece TZS 382,500
Dangerous Goods
Full Dangerous Goods Per shipment Not Available
Lithium Batteries Section II (PI965)
Per shipment Not Available
Lithium Batteries Section II (966, 969) Per shipment TZS 11,150

Lithium Batteries Section I Per shipment Not Available
Excepted Quantities Per shipment Not Available
Limited Quantities Per shipment Not Available
Dry Ice (UN1845) Per shipment TZS 24,300
Address Correction Per shipment TZS 24,300
Data Entry Per shipment Not applicable
Security Charges
Elevated Risk Per shipment TZS 48,600
Restricted Destination Per shipment TZS 72,900
CUSTOMS SERVICES
Customs services View explanation Charging method Charge
TZS 218,920 or 2% of the credit advanced

Disbursement Per shipment
if higher
TZS 218,920 or 2% of the credit advanced
Advance Payment Per shipment
if higher
Formal clearance per shipment TZS 12,500
Broker Notification Per shipment TZS 59,000
Bonded Storage Per shipment per day after 3 calendar days TZS 1,100
Bonded Transit Per shipment Not Available
Export Declaration Per shipment Not Available
Release to Broker Per shipment TZS 59,000
Clearance Data Modification Per shipment TZS 130,500
Multiline Entry Rate per line TZS 13,050
Temporary Import/Export Per shipment Not Available
Please visit our website for a full list of surcharges and customs services.
17
ZONES AND RATES

Services

Surcharges
SERVICE CAPABILITY AND RATING ZONES
DHL DHL DHL DHL DHL DHL

Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 12:00 9:00 Worldwide 12:00 9:00
Afghanistan 6 P P P P Ecuador 8 P P P P
Albania 4 P P P P Egypt 2 P P P P
Algeria 2 P P P P El Salvador 8 P P P P
American Samoa 8 P P P P Eritrea 1 P P P P
Andorra 4 P P P P Estonia 4 P P P P
Angola 2 P P P P Eswatini 2 P P P P
Anguilla 8 P P P P Ethiopia 1 P P P P
Antigua 8 P P P P Falkland Islands 8 P P P P
Argentina 8 P P P P Faroe Islands 4 P P P P
Armenia 4 P P P P Fiji 8 P P P P
Aruba 8 P P P P Finland 4 P P P P
Australia 7 P P P P France 4 P P P P
Austria 4 P P P P French Guyana 8 P P P P
Azerbaijan 4 P P P P Gabon 2 P P P P
Bahamas 8 P P P P Gambia 2 P P P P
Bahrain 6 P P P P Georgia 4 P P P P
Bangladesh 7 P P P P Germany 4 P P P P
Barbados 8 P P P P Ghana 2 P P P P
Belarus 4 P P P P Gibraltar 4 P P P P
Belgium 4 P P P P Greece 4 P P P P
Belize 8 P P P P Greenland 4 P P P P
Benin 2 P P P P Grenada 8 P P P P
Bermuda 8 P P P P Guadeloupe 8 P P P P
Bhutan 7 P P P P Guam 8 P P P P
Bolivia 8 P P P P Guatemala 8 P P P P
Bonaire 8 P P P P Guernsey 4 P P P P
Bosnia and Herzegovina 4 P P P P Guinea Republic 2 P P P P
Botswana 2 P P P P Guinea-Bissau 2 P P P P
Brazil 8 P P P P Guinea-Equatorial 2 P P P P
Brunei 7 P P P P Guyana (British) 8 P P P P
Bulgaria 4 P P P P Haiti 8 P P P P
Burkina Faso 2 P P P P Honduras 8 P P P P
Burundi 1 P P P P Hong Kong 7 P P P P
Cambodia 7 P P P P Hungary 4 P P P P
Cameroon 2 P P P P Iceland 4 P P P P
Canada 5 P P P P India 7 P P P P
Canary Islands, The 4 P P P P Indonesia 7 P P P P
Cape Verde 2 P P P P Iran, Islamic Rep. of 6 P P P P
Cayman Islands 8 P P P P Iraq 6 P P P P
Central African Republic 2 P P P P Ireland, Rep. of 4 P P P P
Chad 2 P P P P Israel 4 P P P P
Chile 8 P P P P Italy 4 P P P P
China, People’s Republic 7 P P P P Jamaica 8 P P P P
Colombia 8 P P P P Japan 7 P P P P
Comoros 2 P P P P Jersey 4 P P P P
Congo 2 P P P P Jordan 6 P P P P
Congo, Democratic Rep. of 2 P P P P Kazakhstan 4 P P P P
Cook Islands 8 P P P P Kenya 1 P P P P
Costa Rica 8 P P P P Kiribati 8 P P P P
Cote d’Ivoire 2 P P P P Korea, D.P.R. of (North) 7 P P P P
Croatia 4 P P P P Korea, Rep. of (South) 7 P P P P
Cuba 8 P P P P Kosovo 4 P P P P
Curacao 8 P P P P Kuwait 6 P P P P
Cyprus 4 P P P P Kyrgyzstan 4 P P P P
Czech Republic, The 4 P P P P Lao P.D.R. 7 P P P P
Denmark 4 P P P P Latvia 4 P P P P
Djibouti 1 P P P P Lebanon 6 P P P P
Dominica 8 P P P P Lesotho 2 P P P P
Dominican Republic 8 P P P P Liberia 2 P P P P
doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
18
ZONES AND RATES

Services

Surcharges
SERVICE CAPABILITY AND RATING ZONES
DHL DHL DHL DHL DHL DHL

Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 12:00 9:00 Worldwide 12:00 9:00
Libya 2 P P P P Sao Tome & Principe 2 P P P P
Liechtenstein 4 P P P P Saudi Arabia 6 P P P P
Lithuania 4 P P P P Senegal 2 P P P P
Luxembourg 4 P P P P Serbia, Rep. of 4 P P P P
Macau 7 P P P P Seychelles 2 P P P P
Madagascar 2 P P P P Sierra Leone 2 P P P P
Malawi 2 P P P P Singapore 7 P P P P
Malaysia 7 P P P P Slovakia 4 P P P P
Maldives 7 P P P P Slovenia 4 P P P P
Mali 2 P P P P Solomon Islands 8 P P P P
Malta 4 P P P P Somalia 1 P P P P
Marshall Islands 8 P P P P Somaliland, Rep. of (North Somalia) 1 P P P P
Martinique 8 P P P P South Africa 2 P P P P
Mauritania 2 P P P P South Sudan 1 P P P P
Mauritius 2 P P P P Spain 4 P P P P
Mayotte 2 P P P P Sri Lanka 7 P P P P
Mexico 5 P P P P St. Barthelemy 8 P P P P
Micronesia, Fed. States of 8 P P P P St. Eustatius 8 P P P P
Moldova, Rep. of 4 P P P P St. Helena 8 P P P P
Monaco 4 P P P P St. Kitts 8 P P P P
Mongolia 7 P P P P St. Lucia 8 P P P P
Montenegro, Rep. of 4 P P P P St. Maarten 8 P P P P
Montserrat 8 P P P P St. Vincent 8 P P P P
Morocco 2 P P P P Sudan 1 P P P P
Mozambique 2 P P P P Suriname 8 P P P P
Myanmar 7 P P P P Sweden 4 P P P P
Namibia 2 P P P P Switzerland 4 P P P P
Nauru, Rep. of 8 P P P P Syria 6 P P P P
Nepal 7 P P P P Tahiti 8 P P P P
Netherlands, The 4 P P P P Taiwan 7 P P P P
Nevis 8 P P P P Tajikistan 4 P P P P
New Caledonia 8 P P P P Tanzania 0 P P P P
New Zealand 8 P P P P Thailand 7 P P P P
Nicaragua 8 P P P P Timor-Leste 7 P P P P
Niger 2 P P P P Togo 2 P P P P
Nigeria 2 P P P P Tonga 8 P P P P
Niue 8 P P P P Trinidad and Tobago 8 P P P P
North Macedonia 4 P P P P Tunisia 2 P P P P
Northern Mariana Islands 8 P P P P Turkey 4 P P P P
Norway 4 P P P P Turkmenistan 4 P P P P
Oman 6 P P P P Turks and Caicos Islands 8 P P P P
Pakistan 7 P P P P Tuvalu 8 P P P P
Palau 8 P P P P Uganda 1 P P P P
Panama 8 P P P P Ukraine 4 P P P P
Papua New Guinea 8 P P P P United Arab Emirates 5 P P P P
Paraguay 8 P P P P United Kingdom 3 P P P P
Peru 8 P P P P United States of America 5 P P 10.30 P
Philippines, The 7 P P P P Uruguay 8 P P P P
Poland 4 P P P P Uzbekistan 4 P P P P
Portugal 4 P P P P Vanuatu 8 P P P P
Puerto Rico 8 P P P P Vatican City 4 P P P P
Qatar 6 P P P P Venezuela 8 P P P P
Reunion, Island of 2 P P P P Vietnam 7 P P P P
Romania 4 P P P P Virgin Islands (British) 8 P P P P
Russian Federation, The 4 P P P P Virgin Islands (US) 8 P P P P
Rwanda 1 P P P P Yemen, Rep. of 6 P P P P
Samoa 8 P P P P Zambia 2 P P P P
San Marino 4 P P P P Zimbabwe 2 P P P P
doc = document contents only P = document and non-document contents

For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
19
ZONES AND RATES

Services

Surcharges
Export rates by zone and product
DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Envelopes up to 0.3kg
0.3 55,361 69,071 85,210 90,276 90,935 96,491 100,482 112,109
Documents only up to 2kg
0.5 60,343 75,385 92,701 98,479 99,171 104,943 109,667 122,259
1 71,364 89,027 106,694 115,252 117,537 123,835 129,256 145,174
1.5 81,684 102,147 119,990 131,667 135,028 141,502 148,148 166,513
2 92,004 115,267 133,286 148,082 152,519 159,169 167,040 187,852
Documents from 2.5kg and non-documents from 0.5kg
0.5 65,342 81,360 100,081 104,219 106,921 113,401 118,260 131,940
1 76,324 95,040 114,123 120,600 125,282 132,303 137,882 154,803
1.5 86,945 108,543 127,803 137,342 143,463 150,664 157,504 177,128
2 97,566 122,046 141,483 154,084 161,644 169,025 177,126 199,453
2.5 108,187 135,549 155,163 170,826 179,825 187,386 196,748 221,778
3 117,548 147,431 167,405 185,588 196,027 203,767 214,929 241,938
3.5 126,909 159,313 179,647 200,350 212,229 220,148 233,110 262,098
4 136,270 171,195 191,889 215,112 228,431 236,529 251,291 282,258
4.5 145,631 183,077 204,131 229,874 244,633 252,910 269,472 302,418
5 154,992 194,959 216,373 244,636 260,835 269,291 287,653 322,578
5.5 162,554 205,580 227,173 259,036 275,957 284,591 303,855 340,939
6 170,116 216,201 237,973 273,436 291,079 299,891 320,057 359,300
6.5 177,678 226,822 248,773 287,836 306,201 315,191 336,259 377,661
7 185,240 237,443 259,573 302,236 321,323 330,491 352,461 396,022
7.5 192,802 248,064 270,373 316,636 336,445 345,791 368,663 414,383
8 200,364 258,685 281,173 331,036 351,567 361,091 384,865 432,744
8.5 207,926 269,306 291,973 345,436 366,689 376,391 401,067 451,105
9 215,488 279,927 302,773 359,836 381,811 391,691 417,269 469,466
9.5 223,050 290,548 313,573 374,236 396,933 406,991 433,471 487,827
10 230,612 301,169 324,373 388,636 412,055 422,291 449,673 506,188
11 243,328 319,539 343,095 412,656 438,903 449,845 479,343 539,746
12 256,044 337,909 361,817 436,676 465,751 477,399 509,013 573,304
13 268,760 356,279 380,539 460,696 492,599 504,953 538,683 606,862
14 281,476 374,649 399,261 484,716 519,447 532,507 568,353 640,420
15 294,192 393,019 417,983 508,736 546,295 560,061 598,023 673,978
16 306,908 411,389 436,705 532,756 573,143 587,615 627,693 707,536
17 319,624 429,759 455,427 556,776 599,991 615,169 657,363 741,094
18 332,340 448,129 474,149 580,796 626,839 642,723 687,033 774,652
19 345,056 466,499 492,871 604,816 653,687 670,277 716,703 808,210
Table continues overleaf

20
ZONES AND RATES

Services

Surcharges
Export rates by zone and product
DHL EXPRESS WORLDWIDE

20 357,772 484,869 511,593 628,836 680,535 697,831 746,373 841,768
21 369,656 502,873 530,315 652,600 707,179 724,837 775,897 875,252
22 381,540 520,877 549,037 676,364 733,823 751,843 805,421 908,736
23 393,424 538,881 567,759 700,128 760,467 778,849 834,945 942,220
24 405,308 556,885 586,481 723,892 787,111 805,855 864,469 975,704
25 417,192 574,889 605,203 747,656 813,755 832,861 893,993 1,009,188
26 429,076 592,893 623,925 771,420 840,399 859,867 923,517 1,042,672
27 440,960 610,897 642,647 795,184 867,043 886,873 953,041 1,076,156
28 452,844 628,901 661,369 818,948 893,687 913,879 982,565 1,109,640
29 464,728 646,905 680,091 842,712 920,331 940,885 1,012,089 1,143,124
30 476,612 664,909 698,813 866,476 946,975 967,891 1,041,613 1,176,608
40 588,252 835,969 880,673 1,095,096 1,207,975 1,234,331 1,329,613 1,506,028
50 699,892 1,007,029 1,062,533 1,323,716 1,468,975 1,500,771 1,617,613 1,835,448
60 811,532 1,178,089 1,244,393 1,552,336 1,729,975 1,767,211 1,905,613 2,164,868
70 923,172 1,349,149 1,426,253 1,780,956 1,990,975 2,033,651 2,193,613 2,494,288
For each additional 0.5kg
Above 10 6,358 9,185 9,361 12,010 13,424 13,777 14,835 16,779
Above 20 5,942 9,002 9,361 11,882 13,322 13,503 14,762 16,742
30.1 - 70.0 5,582 8,553 9,093 11,431 13,050 13,322 14,400 16,471
70.1 - 300.0 5,402 8,463 9,002 11,341 12,963 13,141 14,221 16,381
300.1 - 1,000* 5,402 8,463 9,002 11,341 12,963 13,141 14,221 16,381
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 75 countries worldwide.
Add TZS 12,150 to the DHL Express Worldwide prices.
DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 53 countries
worldwide. Add TZS 60,750 to the DHL Express Worldwide prices.
Weights are rounded up to the nearest 0.5kg for all shipments.
Rates are in TZS and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.co.tz/express for details.
*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on dhl.co.tz/packingguide. These network restrictions are subject to change with 30 days’ notice.
21
ZONES AND RATES

Services

Surcharges
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT

Documents only up to 2kg
0.5 73,618 91,971 113,095 120,146 120,991 128,034 133,796 149,156
1 87,064 108,617 130,168 140,608 143,398 151,084 157,697 177,111
1.5 99,657 124,623 146,389 160,636 164,739 172,639 180,747 203,147
2 112,250 140,629 162,610 180,664 186,080 194,194 203,797 229,183
Documents from 2.5kg and non-documents from 0.5kg
0.5 79,717 99,261 122,099 127,150 130,445 138,347 144,278 160,966
1 93,115 115,951 139,230 147,135 152,847 161,407 168,216 188,860
1.5 106,072 132,423 155,920 167,559 175,029 183,809 192,154 216,096
2 119,029 148,895 172,610 187,983 197,211 206,211 216,092 243,332
2.5 131,986 165,367 189,300 208,407 219,393 228,613 240,030 270,568
3 143,408 179,861 204,235 226,416 239,158 248,598 262,212 295,165
3.5 154,830 194,355 219,170 244,425 258,923 268,583 284,394 319,762
4 166,252 208,849 234,105 262,434 278,688 288,568 306,576 344,359
4.5 177,674 223,343 249,040 280,443 298,453 308,553 328,758 368,956
5 189,096 237,837 263,975 298,452 318,218 328,538 350,940 393,553
5.5 198,322 250,794 277,152 316,022 336,670 347,206 370,705 415,955
6 207,548 263,751 290,329 333,592 355,122 365,874 390,470 438,357
6.5 216,774 276,708 303,506 351,162 373,574 384,542 410,235 460,759
7 226,000 289,665 316,683 368,732 392,026 403,210 430,000 483,161
7.5 235,226 302,622 329,860 386,302 410,478 421,878 449,765 505,563
8 244,452 315,579 343,037 403,872 428,930 440,546 469,530 527,965
8.5 253,678 328,536 356,214 421,442 447,382 459,214 489,295 550,367
9 262,904 341,493 369,391 439,012 465,834 477,882 509,060 572,769
9.5 272,130 354,450 382,568 456,582 484,286 496,550 528,825 595,171
10 281,356 367,407 395,745 474,152 502,738 515,218 548,590 617,573
11 296,872 389,823 418,589 503,462 535,494 548,834 584,792 658,517
12 312,388 412,239 441,433 532,772 568,250 582,450 620,994 699,461
13 327,904 434,655 464,277 562,082 601,006 616,066 657,196 740,405
14 343,420 457,071 487,121 591,392 633,762 649,682 693,398 781,349
15 358,936 479,487 509,965 620,702 666,518 683,298 729,600 822,293
16 374,452 501,903 532,809 650,012 699,274 716,914 765,802 863,237
17 389,968 524,319 555,653 679,322 732,030 750,530 802,004 904,181
18 405,484 546,735 578,497 708,632 764,786 784,146 838,206 945,125
19 421,000 569,151 601,341 737,942 797,542 817,762 874,408 986,069
Table continues overleaf

22
ZONES AND RATES

Services

Surcharges
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT

20 436,516 591,567 624,185 767,252 830,298 851,378 910,610 1,027,013
21 451,014 613,531 647,029 796,240 862,804 884,322 946,628 1,067,861
22 465,512 635,495 669,873 825,228 895,310 917,266 982,646 1,108,709
23 480,010 657,459 692,717 854,216 927,816 950,210 1,018,664 1,149,557
24 494,508 679,423 715,561 883,204 960,322 983,154 1,054,682 1,190,405
25 509,006 701,387 738,405 912,192 992,828 1,016,098 1,090,700 1,231,253
26 523,504 723,351 761,249 941,180 1,025,334 1,049,042 1,126,718 1,272,101
27 538,002 745,315 784,093 970,168 1,057,840 1,081,986 1,162,736 1,312,949
28 552,500 767,279 806,937 999,156 1,090,346 1,114,930 1,198,754 1,353,797
29 566,998 789,243 829,781 1,028,144 1,122,852 1,147,874 1,234,772 1,394,645
30 581,496 811,207 852,625 1,057,132 1,155,358 1,180,818 1,270,790 1,435,493
40 717,716 1,019,887 1,074,465 1,336,032 1,473,838 1,505,858 1,622,190 1,837,373
50 853,936 1,228,567 1,296,305 1,614,932 1,792,318 1,830,898 1,973,590 2,239,253
60 990,156 1,437,247 1,518,145 1,893,832 2,110,798 2,155,938 2,324,990 2,641,133
70 1,126,376 1,645,927 1,739,985 2,172,732 2,429,278 2,480,978 2,676,390 3,043,013
Above 10 7,758 11,208 11,422 14,655 16,378 16,808 18,101 20,472
Above 20 7,249 10,982 11,422 14,494 16,253 16,472 18,009 20,424
30.1 - 70.0 6,811 10,434 11,092 13,945 15,924 16,252 17,570 20,094
70.1 - 300.0 6,590 10,323 10,982 13,836 15,813 16,033 17,349 19,985
300.1 - 1,000* 6,590 10,323 10,982 13,836 15,813 16,033 17,349 19,985
Weights are rounded up to the nearest 0.5kg for all shipments.
Rates are in TZS and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.co.tz/express for details.
*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on dhl.co.tz/packingguide. These network restrictions are subject to change with 30 days’ notice.
SERVICE POINT DETAILS
Find your nearest DHL Service Point here.
Airport Office (GTW) Arusha DHL Kigoma

Julius Nyerere International Airport, Fedha House Lumumba Road, NHC Building
Gate No. 6 Sokoine Road Close to NMB/EXIM BANK
P. O. BOX 3405 P.O. BOX 11373 P.O. BOX 3405
Dar es Salaam, Tanzania Phone: + 255 221 194 965 Phone: + 255 746 881 561
Phone: + 255 222 194 900
Mwanza DHL Peugeot House Zanzibar

Corner of Kenyata & Lumumba Street Bibi Titi/Upanga Road Madeira Courier Services
Razack Ladha Building P. O. BOX 3405 Opp Dhow Palace Hotel
P.O. BOX 2586 Dar es Salaam P.O. BOX 251
Phone: + 255 282 500 890/ Phone: + 255 222 113 171/ Phone: +255 242 230 406/
+255 222 194 963/4 +255 222 194 970/1 +255 777 438 268/
+255 758 828 077 +255 777 424 960/
+255 774 0180838
DHL Express Tanzania

Airport Office (GTW)
Julius Nyerere International Airport,
Gate No. 6
P. O.BOX 3405
Dar es Salaam, Tanzania
Phone: + 255 222 194 900
For contact details of the DHL Express office nearest to you, please visit our website at dhl.co.tz
or call the customer service hotline on +255 222 1949 0040
Valid: 1st January 2020
The information in this guide is correct as of 1st January 2020. DHL reserves the right to amend or modify any of the information at any time.

Service & Rate GUIDE 2020: Tanzania

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DHL EXPRESS

SERVICE & RATE

CONNECTING YOUR WORLD

220+ countries and

Figures are approximate as of the end of 2018

DHL Service & Rate Guide 2020: Tanzania

THE INTERNATIONAL SPECIALISTS

DHL Service & Rate Guide 2020: Tanzania

Export Import Domestic DHL Express Optional Customs

DHL Express 12:00

Our international services at a glance

DHL Express DHL Express 9:00

*Additional terms and conditions apply – see dhl.co.tz/express for details.

DHL Service & Rate Guide 2020: Tanzania

Export Import Domestic DHL Express Optional Customs

DHL EXPRESS ENVELOPE

DHL Service & Rate Guide 2020: Tanzania

Export Import Domestic DHL Express Optional Customs

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

Leave with neighbor Collect from

Alternative address Vacation hold

Discover and grow

Our customers go global with ease and speed, maximizing the

DHL Service & Rate Guide 2020: Tanzania

Export Import Domestic DHL Express Optional Customs

Direct Signature View charges

For a full list of optional services, please visit dhl.co.tz/optional_services.

DHL Service & Rate Guide 2020: Tanzania

Export Import Domestic DHL Express Optional Customs

SURCHARGES Lithium Batteries View charges

Data Entry View charges

For a full list of surcharges, please visit dhl.co.tz/surcharges.

DHL Service & Rate Guide 2020: Tanzania

Export Import Domestic DHL Express Optional Customs

Disbursement View charges Export Declaration View charges

For a full list of customs charges, please visit dhl.co.tz/customs_services.

DHL Service & Rate Guide 2020: Tanzania

HOW TO SHIP WITH DHL EXPRESS

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

volumetric (dimensional) weight exceeds its actual

2 Documentation required: waybill

3 Documentation required: invoice

DHL Service & Rate Guide 2020: Tanzania

HOW TO SHIP WITH DHL EXPRESS

PREPARING YOUR SHIPMENT

These are the bank details that will be used

Importer (bill to) Receiver if different from Importer

Generic or broad descriptions are no longer Shipment reference

Total declared value/currency 5 Total net weight/kg(s)

by the exporting country to classify the

manufactured in more than one country,

DHL Service & Rate Guide 2020: Tanzania

HOW TO SHIP WITH DHL EXPRESS

PACKAGING YOUR SHIPMENT

For more information please refer to the Packing Guide

DHL Service & Rate Guide 2020: Tanzania

HOW TO SHIP WITH DHL EXPRESS

Restricted Items Air Transport Association regulations (“IATA”), the

DHL Service & Rate Guide 2020: Tanzania

Our electronic solutions cover online and offline options, as well

The new DHL Express Mobile app lets you track

schedule a pickup, track shipments and pay bills more