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  • Significant Uncertainty Errors Are: How Health Professionals Deal With Error

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    Physicians are hesitant to be critical of medical errors due to a lack of clear standards and guidelines. They place more emphasis on adhering to ethical standards than technical actions. While reducing medical errors is a priority, encouraging open discussion of errors challenges the medical culture which emphasizes precision and personal responsibility. Leaders must make patient safety an organizational priority and liberate staff to reduce errors using their skills, in order to balance individual accountability with a sense of shared responsibility for errors.

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    Physicians are hesitant to be critical of medical errors due to a lack of clear standards and guidelines. They place more emphasis on adhering to ethical standards than technical actions. While reducing medical errors is a priority, encouraging open discussion of errors challenges the medical culture which emphasizes precision and personal responsibility. Leaders must make patient safety an organizational priority and liberate staff to reduce errors using their skills, in order to balance individual accountability with a sense of shared responsibility for errors.

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    Significant Uncertainty Errors Are: How Health Professionals Deal With Error

    Uploaded by

    Donato
    Physicians are hesitant to be critical of medical errors due to a lack of clear standards and guidelines. They place more emphasis on adhering to ethical standards than technical actions. While reducing medical errors is a priority, encouraging open discussion of errors challenges the medical culture which emphasizes precision and personal responsibility. Leaders must make patient safety an organizational priority and liberate staff to reduce errors using their skills, in order to balance individual accountability with a sense of shared responsibility for errors.

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    ■ Significant uncertainty errors are situation is the harm and suffering

    made in areas of medicine where caused by the action of individuals


    no objective rules or standards are whose sole purpose is to relieve
    available. This leads physicians to suffering and in whom the victim
    rely on their training and places a profound and personal
    experiences or on literature that trust—doctors and nurses.… [T]his
    supports their particular protocol or very personal sense of affront and
    treatment plan. Physicians who betrayal that accounts for the intense
    review untoward outcomes of such emotion surrounding medical injury,
    errors are hesitant to be critical particularly when caused by error.”
    because of the lack of standards. The cultures of physicians and
    nurses emphasize precision, high
    Physicians may place greater standards of performance, and a
    weight on adherence to normative or strong sense of personal responsibility
    ethical behavior than on technical and (Jones 2002). Fundamentally, health
    judgmental actions. Their rationale professionals do not take kindly to
    seems to be that moral rectitude and error, except with respect to its
    conforming to professional standards educational value in the training
    are easier to judge than the environment. Therefore, encouraging
    mechanics of medical practice. The both an open dialog about error and
    medical profession needs to balance an approach that emphasizes the
    its excessive focus on individual systems nature of most adverse
    control with a greater sense of outcomes is not a simple task.
    corporate responsibility (Bosk 1981). Healthcare leaders must commit to
    the task of reducing medical error by
    How Health Professionals Deal setting it as an organizational priority,
    with Error but such an effort is insufficient
    Healthcare leaders must understand unless it becomes part of the
    the manner in which health organizational fabric.
    professionals view and deal with According to Max DePree (1989),
    error. As Leape (2001) stated, “While leaders must “liberate” people to do
    many other human enterprises, such the right thing, utilizing their own
    as aviation, building, and military skills and talents. In this view, every
    operations, are associated with member of an organization has an
    substantial hazard, in no other opportunity to show leadership.

    18 | LEADING A PATIENT- SAFE ORGANIZATION

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