Job Title

Data Management Senior Analyst (JD51/DMA)

Working within the Intelligence Directorate, supporting the Team Leader to:
Job Purpose
o Deliver analytic support to further improve regulatory activity and quality
of publications.
o Deliver high quality analytical customer-focused support, advice and
information.
o Provide the ongoing query resolution for CQC’s stakeholders. Required
to engage with multiple teams across CQC directorates to provide CRM
database support with regard to Registration and Inspection.
o Committed to using and producing intelligence to make a positive
difference  to people’s lives

Accountabilities  Delivery of analytic services and products on schedule and within agreed
resources, ensuring that products are of high quality and valuable to
CQC. This may include the ongoing maintenance and development of
business as usual products and services.
 Work closely with key internal stakeholders to define and supply data by
having a clear understanding of data requirements and how regulatory
policies affect Registration and Inspection methodologies.

 Autonomously undertake and lead all aspects of provision of intelligence

products and services including:
 Design of systems, processes and tools for modelling, analysis and
interpretation of data appropriate to the specific project being worked on.
This may include the development of methods to make business as
usual more effective or efficient.
 Design and deliver quality assurance, dissemination and reporting
processes.
 Undertake, lead and monitor implementation of modelling, analysis,
presentation, dissemination and quality assurance as appropriate.
 Ensure information used in analysis is current, timely, quality assured
and robust.
 Leave a clear and concise audit trail that will be of use to others doing
future analysis.
 Liaise with internal data management and data quality experts to ensure
that the correct information is used for each piece of work.
 Draw appropriate attention to significant outcomes of analysis.
 Provide intellectual leadership and coaching as appropriate to staff
working with the post holder.
 Ongoing development of systems and methodology in response to new
developments in data and strategy. Specifically to:
 Develop and evaluate a range of supporting analytical tools in relation to
 data collection, analysis and innovative dissemination.
 Keep up to date with developments in care and information analysis.
 Have the appropriate knowledge, skills and experience to actively
promote diversity and equality of opportunity, treat everyone with dignity
and respect and avoid unlawful discrimination.

Specific skills  High level of educational attainment, a good first degree or equivalent
and experience experience.
 Excellent quantitative and qualitative analytical skills and previous
experience of working in an analytical role.
 In-depth knowledge of Excel in addition to experience of using large
relational databases with the ability to identify, query and resolve data
quality issues.
 Line management of team may be required including:
o Setting daily and weekly work requirements for team, balancing
demands for resources and particular skills and experience of
staff.
o Monitoring delivery of direct reports against agreed timescales
and quality standards.
 Coaching/intellectual leadership in analytical, information management,
technical and reporting technique
 Excellent communication skills, both written and oral with the ability to
present and communicate information to a range of audiences with
emphasis on stakeholder management.

 Understanding of how intelligence is used in a risk based regulatory

model.
 Knowledge of an understanding of health and/or social care data sets.
 Experience of using management information systems to ensure an
integrated information approach.
 Experience in working in multi-disciplinary teams.

 Experience of working with consistent analytic frameworks.

Competencies  Analytical skills and thinking.

(application,  Taking responsibility and leading others by example.

online test)  Planning and delivering effectively.
 Communicating with clarity and confidence.
 Continually learning and improving.
 Working together.
 Strategic awareness – an understanding of CQC and engagement with
wider issues which affect CQC.
Values and Behaviours
 Excellence
In my work for CQC:
 I set high standards  for myself
and others, and take
accountability for results
 I am ambitious to improve and
innovate
 I encourage improvement through
continuous learning,
 I make best use of people’s time,
and recognise  the valuable
contribution of others  
Integrity
In my work for CQC:
 I will do the right thing
 I ensure my actions reflect my
words
 I am fair and open to challenge
and have the courage to
challenge others
 I positively contribute to building
trust with the public, colleagues
and partners
Caring
In my work for CQC:
 I am committed to making a positive
difference  to people’s lives
 I treat everyone with dignity and
respect
 I am thoughtful and listen to others
 I actively support the well-being of
others
Teamwork
In my work for CQC:
 I provide high support and high
challenge for my colleagues
 I understand the impact my work has
on others and how their work affects
me
 I recognise that we can’t do this alone
 I am adaptable to the changing needs
of others