Customer Validation

Customer Persona Infographics
Profile Preferred Method

Name: Marinella Formento
of Learning
Age: 20 • Face to Face
Occupation: Student
Tools you need Who do you interact

in Online Class most during online
• Laptop and learning?
Internet • Classmates
Connetion
What are your What do you like
attitudes about the features
towards online in NEU-VLE?
learning
• Nothing • Nothing
What kind of What do you think

environment do can be improved
you have? in NEU-VLE?
• Quiet • All
Arnelli Abella
Who do you interact
Age and Occupation
with most during
25 years old, Professor
online learning?
None
Preferred method
of Learning What are your
Visual attitudes towards
Tools you need in online learning?
None
Online Learning
Digital Library
Arnelli Abella
What do you like
about the features
What kind of in NEU-VLE?
environment do Attachments are easily
you have during viewed
online learning? What do you think

A room free from can be improved in
distractions
NEU-VLE?
Prevent logging in again
everytime we leave the
page
Tools you need in

Profile
Online Learning
Name China Lariesse Formata
Age 22 years old Laptop and Cellphone
Occupation Student
Who do you interact with most

Preferred method of learning
during online learning?
Kinesthetic Learning Classmates

What are your attitudes towards What do you like about the
online learning? features in NEU-VLE?
I’m over it Message to professor
What kind of environment do What do you think can be

you have during online learning? improved in NEU-VLE?
Fix the calendar, fix task timeline,
Noisy
organize subjects!
Profile Tools you need in

Name Khyly Jhaye Tamayo
Online Learning
Age 20 years old Scribd, online pdf books,
Occupation Student grammarly
Preferred method of Who do you interact

learning with most duting online
learning?
Face to face Classmates
What are your attitudes What do you like about

towards online learning? the features in NEU-VLE?
Lazy because some professors
are not showing in google meet It sends you an email
and the module isn’t enough for after you submitted an
the task that they’ve given us. assignment.
What kind of environment do What do you think can

you have during online be improved in NEU-
learning? VLE?
Organizing
Noisy assignments and
other task per subject
Tools you need in

Profile online learning
Marius Janmar
Name: Angelo Orosa
Laptop and WiFi
Age: 18 years old
connection
Occupation: Student
Preferred method of Who do you interact with

learning most during online learning
Mixed learning Classmates

Online modules help me catch
up with lectures unlike face to Check marks whenever I
face classes but poor internet finish activities
connection hinders my
progress.

you have during online improved in NEU-VLE?
learning? Hide other people’s answer
Synchronous and in forums including your
Asynchronous meetings own answer
Tools you need in

Name: Zoey Morales
Stable internet,
Age: 21 years old
laptop, phone
Occupation: Student

learning most during online learning?
Interactive Professor,
learning videos Classmates

towards online learning the features in NEU-VLE?
Sometimes not Calendar where we can
motivated see the quizzes or
assigns that we should
submit

learning?
Put more
Quiet references
environment
Profile Preferred Method

Name: Honeylyn Javier
of Learning
Age: 21 • Online class
Occupation: Student
Tools you need Who do you interact

in Online Class most during online
• Laptop and learning?
Internet • Professors
Connetion and
Classmates
What are your What do you like

attitudes towards about the features
online learning in NEU-VLE?
• Responsible • Can access even
in due dates offline via moodle
What kind of What do you think
environment do can be improved
you have? in NEU-VLE?
• Noisy • None so far
Tools you need in

Profile
Online Learning
Name Jaira Mae Daniella Orosa
Age 16 years old Laptop
Occupation Student
Who do you interact with most

Preferred method of learning
during online learning?
Face to face Friends

What are your attitudes towards What do you like about the
online learning? features in NEU-VLE?
I get so bored easily during meeting. Being able to download modules as PDF

you have during online learning? improved in NEU-VLE?
An option to hide completed
There’s a lot of distracting things
task/activities.
Tools you need in

Name: Abigail Morfon Any gadget &
Age: 21 years old stable internet
Occupation: Student connection

learning most during online learning?
Face to face Classmates


towards online learning the features in NEU-VLE?
Become lazy
sometimes, no Fine
enough motivation

learning? More organized
and friendly
Peaceful website
Tools you need in

Profile
online learning
Name Karlyle Estavillo
Internet
Age 20 yrs old and Laptop
Occupation Student
Preferred method of Who do you interact most

learning during online learning?
Reading Classmates

Optimistic and Easy to access
determined
What kind of environment

do you have? What do you think can be
improved in NEU-VLE?
Quiet
Nothing
Profile Tools you need in

Name John Michael Cinco
Online Learning
Age 20 years old
Computer
Occupation Student
Preferred method of Who do you interact

learning with most duting online
learning?
Face to face Professors and
friends

None None
What kind of environment do What do you think can

you have during online be improved in NEU-
learning? VLE?
Peaceful None
Tools you need in

Name: Randy Aureada
Age: 30 years old Online classroom

Occupation: Professor

learning most during online learning
None Students

Professional Access to ebooks

learning?
Be more user friendly type
Quiet room of interface.

Customer Validation

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Customer Validation

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Customer Persona Infographics

Profile Preferred Method

Tools you need Who do you interact

What kind of What do you think

online learning? What do you think

Tools you need in

Who do you interact with most

Kinesthetic Learning Classmates

I’m over it Message to professor

What kind of environment do What do you think can be

Profile Tools you need in

Preferred method of Who do you interact

What are your attitudes What do you like about

What kind of environment do What do you think can

Tools you need in

Preferred method of Who do you interact with

What are your attitudes What do you like about

What kind of environment do What do you think can be

Tools you need in

Preferred method of Who do you interact with

What are your attitudes What do you like about

What kind of environment do What do you think can be

Profile Preferred Method

Tools you need Who do you interact

What are your What do you like

Tools you need in

Who do you interact with most

Face to face Friends

What kind of environment do What do you think can be

Tools you need in

Preferred method of Who do you interact with

Face to face Classmates

What are your attitudes What do you like about

What kind of environment do What do you think can be

Tools you need in

Preferred method of Who do you interact most

What are your attitudes What do you like about

What kind of environment

Profile Tools you need in

Preferred method of Who do you interact

What are your attitudes What do you like about

What kind of environment do What do you think can

Tools you need in

Age: 30 years old Online classroom

Preferred method of Who do you interact with

What are your attitudes What do you like about

What kind of environment do What do you think can be

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