Upon the request of government in 1980, Meralco organized, started up and operated the

country's first elevated light rail transit (LRT) system in Manila between Baclaran and Caloocan.
It was reminiscent of the prewar role of Meralco in the city's streetcar system. At the end of the
decade, Meralco turned over the efficiently functioning system to the government.
During 1995, Meralco's management has been directed towards enabling the organization
to react nimbly to the changing structures and environments in which it operates, despite its
continuing status as one of the oldest and biggest Philippine companies. Drives have gone under
different names and slogans, e.g, TQM, re-engineering, Meralco Transformation Program, etc.,
but they share certain common emphases: customer satisfaction, world-class efficiency and
productivity, performance-driven rewards, good corporate citizenship, transparent good
governance, and process, organizational and human resource development towards these values.

Upon the request of government in 1980, Meralco organized, started up and operated the
country's first elevated light rail transit (LRT) system in Manila between Baclaran and Caloocan.
It was reminiscent of the prewar role of Meralco in the city's streetcar system. At the end of the
decade, Meralco turned over the efficiently functioning system to the government.
During 1995, Meralco's management has been directed towards enabling the organization
to react nimbly to the changing structures and environments in which it operates, despite its
continuing status as one of the oldest and biggest Philippine companies. Drives have gone under
different names and slogans, e.g, TQM, re-engineering, Meralco Transformation Program, etc.,
but they share certain common emphases: customer satisfaction, world-class efficiency and
productivity, performance-driven rewards, good corporate citizenship, transparent good
governance, and process, organizational and human resource development towards these values.

Upon the request of government in 1980, Meralco organized, started up and operated the
country's first elevated light rail transit (LRT) system in Manila between Baclaran and Caloocan.
It was reminiscent of the prewar role of Meralco in the city's streetcar system. At the end of the
decade, Meralco turned over the efficiently functioning system to the government.
During 1995, Meralco's management has been directed towards enabling the organization
to react nimbly to the changing structures and environments in which it operates, despite its
continuing status as one of the oldest and biggest Philippine companies. Drives have gone under
different names and slogans, e.g, TQM, re-engineering, Meralco Transformation Program, etc.,
but they share certain common emphases: customer satisfaction, world-class efficiency and
productivity, performance-driven rewards, good corporate citizenship, transparent good
governance, and process, organizational and human resource development towards these values.