CUSTOMER ACCOUNT MANAGEMENT BACK OFFICE

Stage 1: Stage 5:
CR for Approval
Customer Initiation Redmine

Stage 2: Stage 3: Stage 3:

Customer Prioritization of Categorization of A/C Manager Classification of BA

PM Initiation Items Initiated Items Categorization
Signed BRD Stage 4:
Stage 4:
Finalization of BA
Requirement DEV
Draft BRD
UAT Stage 4:
Stage 7: Stage 6:
Notification of SIT Release
PM Stage 10: Development
A/C UAT Signoff Stage 8:
Manager
Stage 11:
Testing
Stage 9:
Production Stage 9: Notification of UAT Build Stage 9:
Deployment UAT Build
Build