aOCoB^X]L:: : <

Xurposivj Moccueimbtioe ^jvijwjr 

 Bmmouetbemy (Xbcbetbsbe ef Auefsol ef Cbyeiab)

Cbyeiab)

]tuLomu is eot spoesorjl or jelorsjl ny bey moaajfj or ueivjrsity

Loweaobljl ny Cilsy Ljab Mruz (cilsyljabmruz2Hfcbia.moc)
(cilsyljabmruz2Hfcbia.moc)
  aOCoB^XL:: : <

XZ^XO]IWJ MOCCZEIMB\IOE sycnoas, wj brj eot tdj oeay mrjbturjs tdbt jefbfj ie
eoevjrnba moccueimboe.
MOCCZEIMB\IOE X^OMJ]]J] • \jels to
to lo tdj work oogg mo
moccueimb
imbef jjc
cooes
corj tdbe vjrnba.
Lbvil Njrao’ ]CM^ Colja og Moccueimbtoe • eo omiba frbccbr fuiljs fovjvjrre our usj og
eoevjrnba sifebas.
• wj brj eot tdj oeay mrjbt
jbturjs tdbt jefbfj ie
eoevjrnba moccueimboe.

Wjrnba Moccueimbtoe

  Moccueimboe iemauljs souels, worls, abefubfj, bel

spjjmd. ]pjbkief is be jjmvj wby og moccueimbef bel
djaps ie jxprjssief our jcooes ie worl
Vjsajy & Cbmajbe Colja
< \ypjs og Wjrnba Moccueimbtoe

2. Ie
Ierbp
rbpjrso
jrsoeba
eba Moc
Moccue
cueimb
imbtoe
toe
o \dis gorc og moccueimboe is jxtrjcjay privbtj
bel rjstrimtjl to oursjavjs
 
o It iemauljs tdj siajet moevjrsboes wj dbvj witd
oursjavjs, wdjrjie wj `uffaj roajs njtwjje tdj
sjeljr bel rjmjivjr wdo brj promjssief our
tdoufdts bel bmoes
MOCCZEIMB\IOE X^IEMIXAJ]
o \dis promjss og moccueimboe wdje bebayzjl
Moccueimbtoe -b two-wby promjss og fivief bel rjmjivief
Moccueimbtoe -b mbe jitdjr nj moevjyjl vjrnbaay to socjoej or
iegorcboe tdroufd bey eucnjr og mdbeejas. stby moeejl bs tdoufdts.
>. Ie
Iejrp
jrpjrso
jrsoeba
eba Moc
Moccue
cueimb
imbtoe
toe
Vdjtdjr oej is spjbkief iegorcbaay to b moaajbfuj, bllrjssief b o \dis gorc og moccueimboe tbkjs pabmj
moegjrjemj or cjjef, wrief b ejwsajjr brmaj or gorcba rjport, njtwjje two ielivilubas bel is tdus b oej-oe-
tdj goaaowief nbsim priemipajs bppay0 oej moevjrsboe.
o
\dj two ielivilubas ievoavjl wiaa swbp tdjir roajs
• Keow your bulijemj. og sjeljr bel rjmjivjr ie orljr to moccueimbtj
• Keow your purposj. ie b majbrjr cbeejr.
• Keow your topim. =. ]cba
]cbaaa Fro
Froup
up Mocc
Moccue ueim
imbt
btoe
oe
• Bemipbtj on`jmoes. o \dis typj og moccueimboe mbe tbkj pabmj oeay
• Xrjsjet b roueljl pimturj. wdje tdjrj brj corj tdbe two pjopaj ievoavjl.
• Bmdijvj mr
mrjliniaity wi
witd yo
your b
bu
ulijemj. o tdj eucnjr og pjopaj wiaa nj scbaa jeoufd to
• Goaaow tdroufd oe wdbt you sby. baaow jbmd pbrmipbet to ietjrbmt bel moevjrsj
• Moccueimbtj b aiaj bt b cj. witd tdj rjst
• Xrjsjet iegorcboe ie sjvjrba wbys. o Xrjss moegjrjemjs, nobrl cjjefs, bel tjbc
• Ljvjaop b prbmmba, usjgua wbwby tto
offj
jt ggj
jjln
jlnbmk. cjjefs brj jxbcpajs og froup moccueimboe.
• Zsj cuapaj moccueimboe tjmdeiqujs o *Zeajss b spjmim issuj is njief lismussjl, scbaa
froup lismussioes mbe njmocj mdbom bel
]\YAJ] OG MOCCZEIMB\IOE limuat to ietjrprjt ny jvjrynoly. \dis abf ie
ueljrstbelief iegorcboe mocpajtjay mbe rjsuat
• Grijelay, ]omibnaj ie cismoccueimboe.
• Lirjmvj,Xjrsubsiv ivj
j, Ljcbelief, Nab abc
cief <. Xuna
Xunaim
im Mocc
Moccue ueim
imbt
btoe
oe
• ]p
]pjm
jmua
uab
bvj
vj,, Ietu
Ietui
ivj
vj,, ]jbr
jbrmdie
mdief,f, Jxpa
Jxpao
ori
rief
ef,, or o \dis typj og moccueimboe tbkjs pabmj wdje
Ietjaajmtuba oej ieliviluba bllrjssjs b abrfj fbtdjrief og
• Li
Lism
smao
aosi
sief
ef,, ^j
^jvj
vjba
baie
ief,
f, Jx
Jxpa
paim
imit
it,, ^j
^jsp
spoe
oesi
sivj
vj,, Bmmj
Bmmjp
pef
ef,, pjopaj
bel Bwbrj o Jajmoe mbcpbifes bel punaim spjjmdjs brj
jxbcpaj og tdis typj og moccueimboe.
Eoe-vjrnba Moccueimbtoe o Ie sumd mbsjs, tdjrj is usubaay b siefaj sjeljr og
iegorcboe bel sjvjrba rjmjivjrs wdo brj njief
• b pro
promjmjss
ss og f
fje
jejr
jrb
bef
ef cj
cjb bei
eief
ef us
usieief
f njnjd
dbv
bvio
iorr ot
otdj
djrr
bllrjssjl.
tdbe worls.
• typ
typim
imb
baa
aay
yffov
ovjr
jre
ejl ny ttdj
dj ri
rifd
fdtt sil
silj
j ogog ttdj
dj nr
nrbbie be
bell Xriemipajs og Wjrnba Moccueimbtoes
vjrnba, tdj aj.
• Ie tj
tjrc
rcss og mmoc
ocpo
posi
sio
oe,
e, ba
batd
tdo
oufufdd ttd
djrj
jrj bbrj
rj ruaj
ruajss og 2. Abef
Abefub
ubfj
fj D
Dbs
bs ^ua
^uajs
js - Abefubfj is b molj, b moaajmoe og
frbccbr tdbt strumturj our vjrnba moccueimboe, sycnoas, ajjrs, or worls witd brnitrbry cjbeiefs tdbt brj
eo sumd omiba fuiljs fovjre our usj og eoevjrnba brrbefjl bmmorlief to tdj ruajs og syetbx bel brj usjl to
sifebas. moccueimbtj.
• Vdjrjbs w wj
j du
ducbes b brrj ue
ueiquj ieie oouur mmb
bpbmity to o ]yebmtm
]yebm tm rua
ruajs
js - fovjre tdj orljr og worls
bnstrbmt bel trbesmjel spbmj bel cj usief vjrnba ie b sjetjemj.

Loweaobljl ny Cilsy Ljab Mruz (cilsyljabmruz2Hfcbia.moc)

  aOCoB^XL:: : <

o ]jcbetm ruajs - fovjre tdj cjbeief og • ^jspjmua  ”

 ” vbaujs otdjr bs be ietjfrba pbrt
worls bel dow to ietjrprjt tdjc. • Mrjlit  
 o Moejx uba ruajs
rua js fovjre cjbeief bel
worl mdoimj bmmorlief to moetjxt bel somiba
mustoc.
>. Our ^jb
^jbai
aiy
y Is ]d
]dbpj
bpjll ny Our
Our AAbef
befubf
ubfj
j
=. Abe
Abefub
fubfj
fj Is BBrni
rnirb
rbry
ry be
bell ]ycno
]ycnoaim
aim
> typj og worl cjbeiefs0
o Ljeobt
Lje obtvj
vj - tdj moccoe cjbeief, oje gouel
ie tdj limoebry
o Moeeob
Moee obtvj
tvj - eot gouel ie tdj limoebry nut ie
tdj moccueity og usjrs itsjag. It mbe ievoavj be
jcooeba bssomiboe witd b worl, posivj or MOCCZEIMB\IOE BEL FAONBAIPB\IOE
ejfbvj, bel mbe nj ieliviluba or moaajmvj, nut
is eot ueivjrsba. Faonbaizbtoe
<. Ab
Abef
efub
ubfj
fj Is Bns
Bnsrb
rbm
m
Abefubfj Orfbeizjs bel Mabssijs ^jbaiy 
^jbaiy   • Mbe nj sjj
sjje
e bs rjgjrr
rjgjrrief
ief to b pro
promjs
mjsss wdjrj
wdjrjnyny ttdj
dj
o Vj baa usj systjcs og mabssimboe to ebvifbtj ietrolumoe og jxtjreba jajcjets mdbefjs tdj moetjxt ie
tdroufd tdj woral. wdimd b fivje moaajmvity dbs ditdjrto jvoavjl (^bnoy,
o Icbfiej dow moegusief aigj woual nj ig wj dbl >88>)
eo mbtjforijs sumd bs cbaj/gjcbaj, youef/oal, • Ljs
Ljsmrin
mrinjl
jl b
bss b strumt
strumturb
urbaa pd
pdjeo
jeocje
cjeoeoe o
ogg iemrj
iemrjbsi
bsief
ef
tbaa/sdort, lomtor/eursj/tjbmdjr. ietjrljpjeljemj bcoef vbrious pbrts og tdj woral, gor
o \djsj mbtjforijs oeay njmocj pronajcbm wdje wdimd tdj jjmts og be bmoe gjja bt b listbemj dbs
wj usj tdjc to updoal nibsjs bel iefrbiejl prolumjl b vbrijty og jmoeocim, muaturba, bel somiba
bssucpoes tdbt brj eo aoefjr vbail. mdbefjs tdbt dbvj sdbpjl tdj woral ovjr tdj pbst :8 yjbrs
:. Abe
Abefub
fubfj
fj Orf
Orfbei
beizjs
zjs bel
bel Mabssi
Mabssijs
js ^jbai
^jbaiy
y (Morebaai & \irommdi, >827)
o Vj baa usj systjcs og mabssimboe to ebvifbtj
tdroufd tdj woral. Icbfiej dow moegusief aigj Faonbaizbtoe (nbxjr, >824)
woual nj ig wj dbl eo mbtjforijs sumd bs
cbaj/gjcbaj, youef/oal, tbaa/sdort, • wj d
dbvj
bvj tdj
tdj o
oppo
pportu
rtueit
eity
y to vi
vijw
jw livjr
livjrsj
sj pj
pjrsp
rspjm
jmvjs
vjs tdbt
tdbt
lomtor/eursj/tjbmdjr. \djsj mbtjforijs oeay wjrj outsilj og our smopj
smopj njgorj; opjes up your sjes
sjesjj og
njmocj pronajcbm wdje wj usj tdjc to wdbt pbrts og tdj woral brj bmmjssinaj to you, wdimd ie

updoal nibsjs bel iefrbiejl bssucpoes tdbt ture abys tdj gouelboe gor be jvoavjl woralvijw.
brj eo aoefjr vbail. • tdj woral
woral njmo
njmocjs
cjs corj
corj bm
bmmjs
mjssin
sinaj
aj b
bel
el jqui
jquitbn
tbnajaj ie
ie
fjejrba; Faonbaizboe mrjbtjs b spbmj gor iljbs to
J\DIMBA MOCCZEIMB\IOE trbesmjel norljrs bel somiba strbtb.
• Vdj
Vdje e you
you mbe
mbe sj
sjj
j tdj wor
woral
al tdrou
tdroufd
fd eejw
jw jyjs
jyjs,, yo
youu db
dbvj
vj
Jdims - \dj stuly og vbaujs & corbas, og wdbt is rifdt bel wroef.
Jdims - tdj opportueity to ieeovbtj bel rjbaay ljvjaop ejw
jlumboeba opportueijs, rjtdiek dow bel wdy wj
Moccueimbtoe - \dj icpbirief or jxmdbefief og iegorcboe or
Moccueimbtoe - moccueimbtj bel mrjbtj ejw systjcs to lo notd.
ejws.
VO^AL JEFAI]DJ]
Jdimba moccueimbtoe
• Baa brj jquba ie tdj sjesj tdbt jbmd is njst suitjl to tdj
• Is guelbcjetba to tdoufdua ljmisioe cbkief bel moccueimboe ejjls og its spjbkjrs.
rjspoesinaj tdiekief • ]ocj vbrijjs, dowjvjr, brj corj prjsfious tdbe otdjrs
• It is bnout ljvjaopief bel eurturief rjaboesdips bel njmbusj og somiba btuljs bnout tdj spjbkjrs og tdjsj
nuialief moccueijs witdie & bmross moetjxt, muaturjs, vbrijjs.
mdbeejas bel cjlib • \dj iljb, ie wrief, is to bldjrj to tdj ]tbelbrl Jefaisd og
• Bmmjpef rjspoesiniaijs gor tdj cjssbfj you moevjy to oej’s mouetry njmbusj jbmd vbrijty, iemaulief tdosj og tdj
otdjrs bel tdj sdort tjrc / aoef tjrc moesjqujemjs og Z] bel ZK, dbs its owe pjmuaibr or ieliviluba gjbturjs.
your moccueimboe
IE\J^MZA\Z^BA MOCCZEIMB\IOE
Xriemipajs og Jdimba moccueimbtoe
Vbys to Njmocj Jjmvj Ietjrmuaturba Moccueimbtors0
• Njejgmjemj ” to procotj fool
Njejgmjemj ”
• Eoecbajgmjemj ”
Eoecbajgmjemj  ” to lo eo dbrc 2. Zelj
Zeljrs
rstb
tbel
elie
ief
f wd
wdbt
bt b mu
muatu
aturj
rj is
is
•  Butoeocy  ”  ” rjspjmt gor otdjrs >. Iljeg
Iljegyie
yief
f dow muatur
muaturjs
js l
lij
ijrr groc
groc oeoej
j beotdj
beotdjrr
• Wjrbmity  ”
 ” doejsty =. ^jbaiz
^jbaizief
ief do
doww tdos
tdosj
j lij
lijrje
rjemjs
mjs ie
ieuje
ujemj
mj moc
moccue
cueimb
imboe
oe
•  @usmj ”
 @usmj  ” gbirejss
Muaurj bel ^jabjl Moemjps0
Mdbrbmjristms og be Jdimba moccueimbor
• Muaurj
Mua urj - is tdj systjc og sdbrjl vbaujs, njaijgs, btuljs,
• Doejsty  ”
 ” jemourbfjs grjj ow og iljbs bel eorcs tdbt fuilj wdbt is moesiljrjl bppropribtj
• Moeljebaity ” protjmef tdj privbmy bcoef be iljebnaj froup og pjopaj. (]bcovbe,Xortjr,&
• Mourtjsy  ”
 ” sjesivity to muaturba vbaujs / njaijg  CmLbeija, >889)

Loweaobljl ny Cilsy Ljab Mruz (cilsyljabmruz2Hfcbia.moc)

  aOCoB^XL:: : <

• Wbaujs - brj tdj moccoeay bmmjptjl stbelbrls og wdbt is Mdroejcims

moesiljrjl rifdt bel wroef, fool bel jvia, gbir bel uegbir,
 `ust bel ue`ust. • Coeomdroei m muaurjs
Coeomdroeim muau rjs - vijw cj bs b sjrijs og scbaa ueits
• Iej
Iejrm
rmua
uau
urb
rbaa M
Moc
occu
cueieimb
mbto
toee - rjgjrs to ietjrbmoes tdbt tdbt ommur sjqujebaay. \djsj muaturjs vbauj puemtubaity,
ommur njtwjje pjopaj wdosj muaturjs brj so lijrjet tdbt ueietjrruptjl tbsk mocpajoe, cjjef ljblaiejs,
tdj moccueimboe njtwjje tdjc is batjrjl. goaaowief pabes, bel loief tdiefs oej tdief bt b cj.
• Loci
Locie ebe
be mua
muaur
urj
j - rjgjrs to tdj ajbrejl systjc og eorc • Xoaymdroeim
Xoaymd roeim muaurjs
muaur js - vijw cj bs b moeeuous ow.
djal ny tdj cb`ority froup og jcpowjrjl pjopaj ie b Xjopaj wdo bnilj ny tdis cj orijetboe brj mocgortbnaj
somijty. loief sjvjrba tdiefs bt oemj, dbvief b jxinaj smdjluaj or
 • Mo-muaurj - is b froup mocprisjl og b scbaajr eucnjr og eoej bt baa, bel lisrjfbrlief ljblaiejs to sbsgy otdjr
pjopaj wdo dbvj moccoe vbaujs, njaijgs, btuljs bel ejjls.
mustocs tdbt lijr groc tdosj og tdj lociebet muaturj.
• Mu
Mua
aur
urba
ba il
ilje
jet
tyy - is tdj pbrt og our sjag-moemjpt
sjag- moemjpt tdbt is b Zemjrbiey Bvoilbemj
nbsjl oe dow maosjay wj bssomibtj witd notd tdj lociebet
muaturj bel vbrious mo-muaturjs • is tdj
tdj j
jxtj
xtjet
et tto
o wdimd
wdimd p
pjop
jopaj
aj ljsir
ljsirj
j to prjlim
prjlimtt wd
wdbt
bt is
• Jdeimiy - is b mabssimboe og pjopaj nbsjl oe foief to dbppje.
• Aow uemjrbiey
uemjrbie y bvoilbemj mua
muaurjs
urjs - toajrbtj uemjrtbiety
mocnieboes og sdbrjl
fjofrbpdim orifie, mdbrbmtjrisms
abefubfj, sumd bs eboebaity,
rjaifioe, bemjstrba mustocs, bel brj ajss lrivje to moetroa ueprjlimtbnaj pjopaj,
bel rblitoes rjaboesdips, or jvjets.
• Difd uemjrbiey
uemjrbi ey bvoilbemj mua
muaurjs
urjs - dbvj aow toajrbemj
Gbmors db Moerinuj o dj Gorcbtoe og Mo-muaurjs0 gor uemjrtbiety bel b difd ejjl to moetroa ueprjlimtbnaj
pjopaj, rjaboesdips, or jvjets.
2. ^bmj
>. Jtdeimity Cbsmuaieiy/Gjcieieiy
=. ]jx bel Fjeljr
<. ]jxub
jxubaa Orij
Orije
etbo
tboe e • Cbsmuai ej mua
Cbsmuaiej muaurj
urj - cjcnjrs brj jxpjmtjl to bldjrj to
:. ^jaifioe trblioeba fjeljr roajs.
7. ]o
]omi
mioj
ojmo
moeo
eoci
cimm ]tb
]tbtu
tuss • Gjcieiej
Gjciei ej muaurj
mua urj - pjopaj bssucj b vbrijty og roajs bel
6. Bfj/Fjejrboe brj vbaujl gor loief so rjfbrlajss og sjx.
4. Lisbniaity
Aoef-jrc /]dor-jrc Orijebtoe
Dow Muaurjs Lijr0
• ]dor-jrc
]dor- jrc orijejl
orijej l muaurj - tjels to vbauj rjwbrls ie
Ielivilubaisc / Moaajmtvisc tdj djrj bel eow bel tdus, jcpdbsizjs quimk rjsuats,
guaaaief somiba onaifboes, bel fjef to tdj nooc aiej
• Ielivi
Ielivilu
luba
bais
istm
tm Mua
Muaur
urjs
js - vbauj pjrsoeba rifdts bel jmijetay.
rjspoesiniaijs, privbmy, voimief oej’s opieioe, grjjloc, • Aoef-jrc
Aoef- jrc orijejl
orijej l muaurj - jcpdbsizjs potjeba guturj
ieeovboe, bel sjag-jxprjssioe. rjwbrls tdbt wiaa jvjetubaay nj rjbaizjl bjr saow bel
• Moaa
Moaajm
jmtv
tvis
is Mua
Muaur
urjs
js - vbauj moccueity, moaabnorboe, stjbly pjrsjvjrbemj towbrl bmdijvief b cutubaay
sdbrjl ietjrjsts, dbrcoey, tdj punaim fool, bel bvoilief bmmjptbnaj rjsuat.
jcnbrrbsscjet.
Ljvjaopief Ietjrmuaturba Moccueimboe Mocpjtjemj0
Ieujemj o Ielivilubaisc / Moaajmvisc oe moccueimboe0
Xojetba Nbrrijrs
2. \djsj bjmt sjag-moemjpt bel sjag-jstjjc
2. Bexijty
>. Difday ielivilubaism muaturjs ajbl cjcnjrs to nj bssjrvj >. Bs
Bssu
sucj
cjll ]ici
]iciab
abri
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Loweaobljl ny Cilsy Ljab Mruz (cilsyljabmruz2Hfcbia.moc)