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Tesco's internal stakeholders are individuals or groups within the company who have an interest in its

operations and decisions. Some common internal stakeholders of Tesco include:

Employees: including full-time, part-time, and temporary workers

Management: including executives and senior leaders

Shareholders: those who own stock in the company

Board of Directors: responsible for overseeing the company's management and strategy

Suppliers: companies that provide goods and services to Tesco

Unions: representing the interests of Tesco's employees

Internal departments: such as finance, marketing, and operations

Tesco's external stakeholders are individuals or groups outside the company who have an interest in its
operations and decisions. Some common external stakeholders of Tesco include:

Customers: those who purchase goods and services from Tesco

Local communities: where Tesco stores and operations are located

Government: including regulatory agencies and tax authorities

Environmental organizations: concerned with Tesco's impact on the environment

Investors: including individuals and institutions that have invested in Tesco

Competitors: other companies in the retail industry

Suppliers: companies that provide goods and services to Tesco

Labor organizations: representing the interests of workers in the retail industry

Pressure groups: advocating for social, environmental, or ethical issues related to Tesco's operations.
Tesco uses a range of communication methods to engage with its internal stakeholders, including:

Employee meetings: Tesco regularly holds meetings with employees to provide updates on company
performance, share news, and answer questions.

Intranet and internal communications: The company uses its internal communications channels, such as
its intranet and email, to provide regular updates and information to employees.

Performance reviews: Tesco conducts regular performance reviews with employees to provide feedback
on their performance and to discuss their career goals and development.

Training and development programs: Tesco offers a range of training and development programs to help
employees build their skills and knowledge.

Employee surveys: The company conducts regular surveys to gather feedback from employees on a
range of topics, including their experience working at Tesco, their job satisfaction, and their perceptions
of the company culture.

Open-door policy: Tesco encourages employees to bring forward their concerns and ideas through an
open-door policy, where they can speak directly to their managers or HR representatives.

Tesco uses a range of communication methods to engage with its external stakeholders, including:

Website and social media: Tesco uses its website and social media channels to provide information
about its products and services, and to respond to customer inquiries and feedback.

News releases and media statements: The company regularly releases news and statements to the
media to provide updates on its performance and to share important news with customers and the
wider public.

Customer surveys: Tesco conducts regular surveys to gather feedback from customers on a range of
topics, including their shopping experience, product quality, and customer service.

Community engagement: Tesco works closely with local communities to understand their needs and
concerns and to make a positive impact in the areas where it operates.

Stakeholder meetings: The company regularly meets with stakeholders, including customers, regulators,
and advocacy groups, to listen to their concerns and to provide updates on its performance and
initiatives.

Annual reports and sustainability reports: Tesco publishes annual reports and sustainability reports to
provide stakeholders with information on its financial performance, governance practices, and
commitment to sustainability
Tesco has a complex relationship with its internal stakeholders, which include employees, managers,
shareholders, and suppliers.

Employees: Tesco values its employees as the key to its success and strives to provide a safe and
supportive working environment. The company offers competitive salaries and benefits, as well as
training and development opportunities to help employees grow and advance within the company.

Managers: Tesco managers are responsible for the day-to-day operations of the company and play a
critical role in implementing company strategy and achieving business goals. They are expected to lead
by example and foster a culture of collaboration and innovation.

Shareholders: Tesco is committed to delivering value to its shareholders through sustainable growth and
profitability. The company regularly communicates with shareholders and provides financial updates to
keep them informed of the company's performance.

Suppliers: Tesco works closely with its suppliers to ensure that it can provide high-quality products to its
customers at competitive prices. The company seeks to build long-term relationships with its suppliers
and is committed to responsible sourcing practices that benefit both the business and the wider
community.

Tescos’ relationship with their external stakeholders

Tesco has a complex relationship with its external stakeholders, which include customers, regulators,
local communities, and advocacy groups.

Customers: Tesco's primary focus is on delivering excellent customer service and providing high-quality
products at competitive prices. The company regularly collects feedback from customers to understand
their needs and preferences and uses this information to improve its products and services.

Regulators: Tesco is subject to a range of regulations and standards, including health and safety laws,
environmental regulations, and consumer protection laws. The company works closely with regulators
to ensure that it is compliant with all relevant regulations and that it is doing everything it can to protect
the health and safety of its customers and the environment.

Local communities: Tesco is committed to being a good neighbor and making a positive contribution to
the communities in which it operates. The company supports local charities and community
organizations and works to minimize its impact on the environment and local infrastructure.

Advocacy groups: Tesco is subject to scrutiny from a range of advocacy groups, including environmental
groups, labor rights groups, and animal welfare organizations. The company works to address the
concerns of these groups and to demonstrate its commitment to responsible business practices

Tesco's internal stakeholders have a significant influence over the business, as they play key roles in
helping the company achieve its goals and deliver value to customers.
Employees: Employees are the face of the company and play a critical role in delivering excellent
customer service, driving sales, and creating a positive company culture. Their performance and
satisfaction have a direct impact on the company's success. If they are productive and efficient in solving
tasks, the business will be successful. If they are not happy with working conditions, salary, and
company policy, their work will be less efficient. Businesses need to understand and motivate their
employees and provide good conditions for them.

Managers: Managers are responsible for setting the direction of the company, making decisions about
resources and investments, and implementing business strategies. They play a key role in creating a
positive working environment for employees and ensuring that the company is aligned with its goals and
objectives.

Managers and Employees expect from TESCO: good conditions, interesting work, opportunities for
growth and promotion, workplace safety, keeping their workplaces, and good salaries.

Shareholders: Shareholders are the owners of the company and have a vested interest in its financial
performance and growth. They have a significant influence over the company's direction and
performance, as they elect directors and approve major corporate decisions, such as mergers and
acquisitions.

Shareholders expect from TESCO: increasing share price, higher dividends, and more profits.

Suppliers: Suppliers are critical partners in the success of Tesco, as they provide the products and
services that the company sells to its customers. They have a significant influence over the quality and
price of the products that Tesco offers, and the company works closely with them to ensure that it can
offer its customers the best possible products and services.

Suppliers expect TESCO: regular orders, on-time payments, and continuous cooperation.

Overall, Tesco values its internal stakeholders and works to engage with them transparently and
collaboratively, to ensure that its business is aligned with their interests and that it is delivering value to
all stakeholders

Tesco's external stakeholders have a significant influence over the business, as they play key roles in
shaping the company's reputation and success.
Customers: Customers are the foundation of Tesco's business, and their purchasing decisions and
feedback directly impact the company's sales and reputation. Tesco focuses on delivering high-quality
products and services and engaging with customers through regular surveys and feedback mechanisms.

Regulators: Regulators play a critical role in ensuring that Tesco complies with the laws and regulations
that govern its operations. They have the power to impose penalties and fines for non-compliance which
can have a significant impact on the company's reputation and financial performance.

Local communities: Tesco operates in many local communities, and its relationship with these
communities can have a significant impact on its reputation and success. The company works closely
with local communities to understand their needs and concerns and to make a positive impact in the
areas where it operates.

Advocacy groups: Advocacy groups represent the interests of specific communities, such as consumers,
workers, and the environment. They can have a significant impact on the company's reputation and
success, as they can raise awareness of issues and advocate for change on behalf of their constituents.

Overall, Tesco values its external stakeholders and works to engage with them transparently and
responsibly, to ensure that its business is aligned with their interests and that it is delivering value to
all stakeholders

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