Nalanda Open University

Annual Examination - 2020

Bachelor in Business Administration (BBA), Part-I
Paper-I (Business & Management)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p ç'uksa ds mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A
1. Define Business. What are its objectives?
O;olk; dks ifjHkkf"kr dhft,A blds D;k mís’; gSa\
2. Define management. What are the levels of management? Explain.
izca/k dh ifjHkk"kk nhft,A izca/k ds Lrj D;k gSa\ O;k[;k dhft, A
3. What do you mean by sole trade? Discuss its merits and demerits.
,dy LokfeRo okys O;kikj ls vkidk D;k vfHkizk; gS\ blds xq.k&nks"kksa dk o.kZu dhft, A
4. Describe the advantages and disadvantages of partnership business.
lk>snkjh O;olk; ds ykHkksa ,oa nks"kksa dk o.kZu dhft, A
5. Differentiate organization from management.
laxBu ,oa izca/k ds chp vUrj dhft, A
6. Discuss the essential elements of success of a business.
O;olkf;d lQyrk ds vko’;d rRoksa dh foospuk dhft, A
7. Define organization and explain its functions.
laxBu dh ifjHkk"kk nhft, rFkk blds dk;ksZa dh O;k[;k dhft, A
8. Define leadership. Describe the various styles of leadership.
usr`Ro dh ifjHkk"kk nhft,A usr`Ro ds fofHkUu Lo:iksa dk o.kZu dhft, A
9. What is mean by communication? Describe various methods of communication.
lEizs"k.k dk D;k vFkZ gS\ lEizs"k.k dh fofHkUu fof/k;ksa dk o.kZu dhft,A
10. Describe in brief the different techniques of control.
fu;U=.k dh fofHkUu rduhdksa dk la{ksi esa o.kZu dhft, A

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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-I
Paper-II (Foundation Course in Humanities & Social Science)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p ç'uksa ds mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A
1. Discuss the concept and meaning of democracy.
yksdra= ds vFkZ rFkk fopkjksa dh foospuk dhft, A

2. Discuss the features of the Indian Constitution.

Hkkjrh; lafo/kku dh fo'ks"krkvksa dk foospu dhft, A
3. Discuss the features of post Industrial society.
mÙkj vkS|ksfxd lekt dh fo'ks"krkvksa dk foospu dhft, A

4. Discuss the functions of a family.

ifjokj ds dk;ksZa dk foospu dhft, A

5. What is your perception about global warming? Explain its effects.

Hkwe.Myh; rkieku esa o`f) ds ckjs esa vkidh D;k le> gS\ blds izHkkoksa dh O;k[;k dhft, A

6. Define governance. What are the characteristics of good governance? Explain.

'kklu O;oLFkk dks ifjHkkf"kr dhft, A lq'kklu dh dkSu&dkSu lh fo'ks"krk,¡ gSa\ O;k[;k dhft, A

7. What are the factors of social change? Explain.

lkekftd ifjorZu ds D;k dkjd gSa\ O;k[;k dhft, A

8. Delineate the origin and programmes of the Indian National Congress.

Hkkjrh; jk"Vªh; dk¡xzsl ds mn~Hko ,oa dk;ZØeksa dks js[kkafdr dhft, A

9. Give a brief description of the development of tools upto the iron age.
ykSg;qx rd vkStkjksa ds fodkl dk laf{kIr o.kZu izLrqr dhft, A
10. What do you mean by planning? How far planning strategy has helped in removing
poverty and unemployment in India?
fu;kstu ls vki D;k le>rs gSa\ Hkkjr esa ;kstuk uhfr us xjhcksa rFkk csjkstxkjh nwj djus esa
fdruh lgk;rk dh gS\
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-I
Paper-III (Business Communication)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p ç'uksa ds mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A

1. Fill in the blanks with correct form of verbs:

(a) She is looking at .............. (laugh) children.
(i) laughed (ii) laughing (iii) to laugh (iv) none of these.
(b) Don't apply for ........... (serve) in that office.
(i) service (ii) serving (iii) to serve (iv) none of these.
(c) You should not persist ................. (do) evil.
(i) to do (ii) of doing (iii) in doing (iv) none of these.
(d) He should refrain ..........(tell) a lie.
(i) from telling (ii) to telling (iii) to tell (iv) none of these.
(e) They like ............ (I sing) devotional songs.
(i) me singing (ii) me to sing (iii) my singing (iv) none of these.
(f) She has succeeded ........... (get) the appointment.
(i) to get (ii) for getting (iii) is getting (iv) none of these.
(g) Shyam hindered his brother ....... (do) this.
(i) doing (ii) in doing (iii) for doing (iv) none of these.
(h) Naveen is expert ........... (play) on piano.
(i) at playing (ii) in playing (iii) to play (iv) none of these.
(i) (Walk) ............ is very good exercise.
(i) walk (ii) walking (iii) having walked (iv) none of these.
(j) The reading of books gives pleasure than ................ (watch) of T.V.
(i) watching (ii) to watch (iii) the watching (iv) none of these.
(k) I think ........... (go) to school.
(i) of going (ii) to go (iii) having gone (iv) none of these.
(l) We should not prevent her .......... (play).
(i) play (ii) to play (iii) from playing (iv) none of these.
(m) It is no use ............. (ask) such questions.
(i) to ask (ii) of asking (iii) asking (iv) none of these.
(n) He can not avoid ............ (go) to office.
(i) be going (ii) to go (iii) going (iv) none of these.
(o) There was a plot against ............ (kill) Hamlet.
(i) to kill (ii) kill (iii) killing (iv) none of these.
2. Explain the types of communication.
3. What do you mean by writing skills? Discuss various steps of writing.
4. What are the different types of reports?
5. What is written communication? How it can be used to make it effective. What should be the
language of business writing?
6. Write a note on kinds of business letter.
7. What do you mean by business correspondence? State the characteristics of a good business
letter.
8. Write an essay on purpose or objectives of communication.
9. Draft a suitable reply to the manager of a firm who has expressed a desire to open a current
account with your Bank.
10. Write notes on:
(a) Visual communication
(b) Audio-visual communication
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-I
Paper-IV (Business Economics)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p ç'uksa ds mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A
1. Define business economics and explain its nature and scope.
O;olkf;d vFkZ’kkL= dks ifjHkkf"kr dhft, rFkk bldh izÑfr ,oe~ {ks= dh O;k[;k dhft,A

2. What is elasticity of demand? Explain different kinds of elasticity of demand.

ekax dh yksp D;k gS\ ekax dh yksp ds fofHkUu izdkjksa dh O;k[;k dhft, A

3. Describe the risk and uncertainty bearing theory of profit.

ykHk ds tksf[ke ,oa vfuf’prrk ogu fl)kar dk o.kZu dhft, A

4. What is meant by pricing policy? Explain the objectives of pricing policy.

dher fu/kkZj.k uhfr dk D;k vFkZ gS\ dher fu/kkZj.k uhfr ds mís';ksa dh O;k[;k dhft, A

5. Discuss the law of diminishing marginal utility and throw light on its importance.
Øekxr mi;ksfxrk gªkl fu;e dh foospuk djsa rFkk blds egRo ij izdk'k Mkfy, A
6. Examine critically the liquidity preference theory of interest.
C;kt ds rjyrk vf/keku fl)kar dk vkykspukRed ijh{k.k dhft,A
7. Compare the effects of inflation and deflation on different classes of society.
lekt ds fofHkUu oxksZa ij LQhfr vkSj foLQhfr ds izHkkoksa dh rqyuk dhft,A

8. ‘Demand Curve slopes downward to the right.’ Discuss this statement.

^^ekax dh js[kk nkfguh fn’kk esa uhps dh vksj >qdrh gS A** bl dFku dk foospu dhft, A

9. Explain critically the marginal productivity theory of wages.

etnwjh ds lhekar mRikndrk fl)kar dh vkykspukRed O;k[;k dhft, A

10. What do you mean by perfect competition market? How price determination is effected under
such a market?
iw.kZ izfr;ksfxrk cktkj ls vki D;k le>rs gSa\ ,sls cktkj esa ewY; dk fu/kkZj.k fdl izdkj gksrk gS\
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Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-I
Paper-V (Computer Fundamentals)
Time: 3.00 Hrs. Full Marks: 50

Answer any Five questions. All questions carry equal marks.

1. Discuss the functions of an Operating System.

2. Describe different components of Computer. What is a chip?

3. Discuss different types of impact and non-impact printers.

4. Explain Personal Information Manager. What is a word processor?

5. Discuss different types of input and output devices.

6. Discuss Videoconferencing. How does it impact education?
7. Explain different types of memories found in a Computer System.

8. Discuss different types of software used in Computer.

9. Discuss different types of Printers.

10. Write short notes on:
(a) RAM and ROM
(b) Decision Table
(c) Baud Rate
(d) Database Management System.
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-I
Paper-VI (Business Organisation)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p ç'uksa ds mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A

1. What steps should be taken by an Entrepreneur for establishing a new business enterprise?
Explain.
,d u;s O;kolkf;d izfr"Bku dh LFkkiuk ds fy, fdlh m|eh dks dkSu&dkSu ls dne mBkus
pkfg,\ O;k[;k dhft, A

2. Define organisation and describe various kinds of organisation in brief.

laxBu dh ifjHkk"kk nhft, rFkk fofHkUu izdkj ds laxBu dk la{ksi esa o.kZu dhft, A

3. Describe various sources of business finance.

O;kolkf;d foÙk ds fofHkUu lzksrksa dk o.kZu dhft, A

4. Define business combination and describe its merits and demerits.

O;kolkf;d la;kstu dh ifjHkk"kk nhft, rFkk blds xq.k&nks"kksa dk o.kZu dhft, A

5. "Money spent on advertising is an investment and not a waste." Critically examine this
statement.
^^foKkiu ij fd;k x;k O;; ,d fuos'k gS u fd cckZnhA** bl dFku dk vkykspukRed ijh{k.k
dhft, A

6. What is stock exchange? Describe its functions.

LdU/k foif.k D;k gS\ blds dk;ksZa dk o.kZu dhft, A

7. Define joint stock company and explain its characteristics.

la;qDr iwth okyh daiuh dh ifjHkk"kk nhft, rFkk blds fo'ks"krkvksa dh O;k[;k dhft, A

8. What is advertisement? Throw light on its advantages and disadvantages.

foKkiu D;k gS\ blds ykHkksa ,oe gkfu;ksa ij izdk'k Mkfy, A

9. Give an account of economic reforms in India in recent years.

gky ds o"kksZa esa Hkkjr esa vkfFkZd lq/kkjksa dk ys[kk&tks[kk izLrqr dhft, A

10. Write note on any two of the following:

fuEukafdr essa ls fdUgha nks ij fVIi.kh fyf[k, &
(a) Globalization Hkwe.Myhdj.k
(b) Preference Share iwokZf/kdkj va'k
(c) Management & Administration izca/k ,oa iz'kklu
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-II
Paper-VII (Human Resource Management)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p ç'uksa ds mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A
1. What do you mean by human resources? Describe the factors effecting qualitative upgradation
of human resources.
ekuo lalk/ku ls vki D;k le>rs gSa\ ekuo lalk/ku ds xq.kkRed mRØe.k dks izHkkfor djus okys
dkjdksa dk o.kZu dhft, A
2. Define industrial relations. What suggestions would you like to give for cordial relation
between employer and employees?
vkS|ksfxd laca/k dks ifjHkkf"kr dhft, A fu;ksDrk ,oa deZpkjh ds chp eS=hiw.kZ laca/k ds fy, vki
D;k lq>ko nsuk pkgsx a s\
3. Explain the nature scope of Human Resource Management.
ekuo lalk/ku izca/k dh izd`fr ,oa {ks= dh O;k[;k dhft, A
4. Discuss the advantages and disadvantages of workmen’s participation in management.
izca/k esa dkexkjksa dh lgHkkfxrk ds ykHkksa ,oa gkfu;ksa dh foospuk dhft, A
5. Explain different methods of communication? What are the essential elements of effective
communication system.
lEizs"k.k dh fofHkUu fof/k;ksa dh O;k[;k dhft, A vljnkj lEizs"k.k i)fr ds dkSu&dkSu ls vko’;d
rRo gSa\
6. What is control? Throw light on its importance. Explain various methods of keeping control.
fu;a=.k D;k gS\ blds egRo ij izdk’k Mkfy, A fu;a=.k j[kus dh fofHkUu fof/k;ksa dh O;k[;k
dhft, A
7. Discuss the process of selection for recruitment.
HkÙkhZ ds fy, p;u dh izfØ;k dh foospuk dhft, A
8. What is performance appraisal? Explain its objectives and importance.
dk;Z&fu"iknu ewY;kadu D;k gS\ blds mís’;ksa ,oa egRo dh O;k[;k dhft, A
9. What is mean by industrial dispute? Explain the causes and remedies of industrial disputes.
vkS|ksfxd fookn dk D;k vFkZ gS\ vkS|ksfxd fooknksa ds dkj.kksa ,oa funkuksa dh O;k[;k dhft, A
10. Write notes on any two of the following:-
fuEukafdr esa ls fdUgha nks ij fVIi.kh fyf[k, &
(a) Collective Bargaining ¼lkewfgd lkSnsckth½
(b) Social Security ¼lkekftd lqj{kk½
(c) Morale ¼eukscy½
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-II
Paper-VIII (Strategic Management)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p ç'uksa ds mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A

1. Discuss the nature and scope of strategic management.

O;wgjpukRed izca/k dh izd`fr ,oa~ {ks= dh foospuk dhft,A

2. Discuss various aspects of SWOT analysis.

LokWV fo'ys"k.k ds fofHkUu igyqvksa dk foospu dhft,A

3. Describe the duties and responsibilities of Chief Executive Officer (CEO).

eq[; dk;Zikyd vf/kdkjh ds dÙkZO;ksa ,oa nkf;Roksa dk o.kZu dhft,A

4. What is strategy? Explain strategic decision-making.

O;wgjpuk D;k gS\ O;wgjpukRed fu.kZ;u dh O;k[;k dhft, A

5. What are the objectives of personnel policy? Describe various types of personnel policy.
lsfooxhZ; uhfr ds D;k mís'; gSa\ blds fofHkUu çdkjksa dk o.kZu dhft, A
6. What is functional organisation structure? Describe its advantages and disadvantages.
foØ;kRed laxBu lajpuk D;k gS\ blds ykHkksa ,oa gkfu;ksa dk o.kZu dhft, A
7. Describe the external components of business environment.
O;kolkf;d i;kZoj.k ds okg~; la?kVdksa dk o.kZu dhft, A

8. What is meant by amalgamation strategy? Describe its merits and demerits.

,dhdj.k O;wgjpuk dk D;k vk'k; gS\ blds xq.k ,oa nks"kksa dk o.kZu dhft,A

9. What do you understand by merger and acquisition strategy? Discuss its merits and demerits.
lafoy;u vkSj vf/kxzg.k O;wgjpuk ls D;k le>rs gSa\ blds xq.k&nks"kksa dh foospuk dhft, A

10. Write notes on any two of the following:-

fuEukafdr esa ls fdUgha nks ij fVIi.kh fyf[k, &
(a) Benchmarking ¼csapekfdax½
(b) Organistional Appraisal ¼laxBukRed ewY;kadu½
(c) Strategic Advantage ¼O;wgjpukRed ykHk fo’ys"k.k½
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-II
Paper-IX (Marketing Management)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p ç'uksa ds mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A
1. What do you mean by marketing plan? Describe its essential elements.
foi.ku fu;kstu ls vkidk D;k vfHkçk; gS\ blds vko';d rRoksa dk o.kZu dhft, A

2. What do you mean by consumer behaviour? Throw light on the factors affecting consumer
behaviour.
miHkksDrk O;ogkj ls vki D;k le>rs gSa\ miHkksDrk O;ogkj dks çHkkofr djus okys dkjdksa ij
çdk’k Mkfy, A

3. What is advertisement? Explain various modes of advertisement.

foKkiu D;k gS\ foKkiu ds fofHkUu rjhdksa dh O;k[;k dhft, A

4. What is meant by personal selling? How is it helpful in sales promotion? Discuss.

O;fDrxr foØ;u dk D;k vFkZ gS\ foØ; lao)Zu esa ;g fdl çdkj lgk;d gS\ foospuk dhft, A

5. What are the causes of product mix? Explain the methods of economic analysis of a new
product.
mRikn feJ.k ds dkSu&dkSu ls dkj.k gSa\ u;s mRikn ds vkfFkZd fo’ys"k.k dh fof/k;ksa dh O;k[;k
dhft, A

6. What is the importance of advertising in marketing of products? Describe the functions of an

advertising agency.
mRiknksa ds foi.ku esa foKkiu dk D;k egRo gS\ ,d foKkiu ,tsalh ds dk;ks± dk o.kZu dhft, A

7. What do you mean by buying decision? How such decision affects marketing system?
Discuss.
Ø;&fu.kZ; ls vkidk D;k rkRi;Z gS\ Ø;&fu.kZ; fdl çdkj foi.ku ç.kkyh dks çHkkfor djrk gS\
foospuk dhft, A

8. What are the objectives of pricing? Explain various pricing methods.

ewY; fu?kkZj.k ds D;k mís’; gS ewY; fu/kkZj.k dh fofHkUu fof/k;ksa dh O;k[;k dhft, A

9. Write an essay on the ultramodern trends in the realm of marketing.

foi.ku ds {ks= esa vR;k/kqfud izo`fÙk;ksa ij ,d fuca/k fyf[k,A
10. Write notes on any Two of the following :
fuEukafdr esa ls fdUgha nks ij fVIi.kh fyf[k, A
(a) Product Life-cycle ¼mRikn thou&pؽ
(b) Marketing Research ¼foi.ku vuqla/kku½
(c) Marketing Communication ¼foi.ku lEizs"k.k½
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-II
Paper-X (Business Finance)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p ç'uksa ds mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A
1. Define Stock Exchange Market and describe its functions.
LdU/k fofue; cktkj dks ifjHkkf"kr dhft, rFkk blds dk;ksZa dk o.kZu dhft,A

2. What is financial control? Discuss the role of responsibility Centres in financial Control.
foÙkh; fu;a=.k D;k gS\ foÙkh; fu;a=.k esa mÙkjnkf;Ro dsUnzksa dh Hkwfedk dk foospu dhft,A

3. What is meant by ‘Leverage’? Explain its different types.

yhojst dk D;k vFkZ gS \ blds fofHkUu izdkjksa dh O;k[;k dhft, A

4. What is meant by financial decision-making? Throws light on its various aspects.

foÙkh; fu.kZ;u dk D;k vFkZ gS\ blds fofHkUu igyqvksa ij çdk'k Mkfy, A

5. Explain the process of Capital budgeting. What is the impact of uncertainty of risk on Capital
budgeting.
iwath ctfVax dh izfØ;k dh O;k[;k dhft,A iwath ctfVax ij tksf[ke dh vfuf’prrk dk D;k izHkko
iM+rk gS \

6. What do you mean by financial environment? What are its components?

foÙkh; okrkoj.k ls vkidk D;k vfHkizk; gS \ blds dkSu&dkSu ls la?kVd vax gSa \

7. Define business finance and explain the functions of a finance manager.

O;olkf;d foÙk dh ifjHkk"kk nhft, rFkk foÙk izca/kd ds dk;ksZa dh O;k[;k dhft,A

8. What do you understand by financial statements? Explain their objectives.

foÙkh; fooj.kksa ls vki D;k le>rs gSa \ buds mís’;ksa dh O;k[;k dhft, A

9. What do you mean by 'Receivables'? Discuss costs and risks associated with 'Receivables'.
izkI;ksa ls vki D;k le>rs gSa\ izkI;ksa ls tqM+s ykxrksa vkSj tksf[keksa dh foospuk dhft,A
10. Write notes on any two of the following:-
fuEukafdr esa ls fdUgha nks ij fVIi.kh fyf[k, %&
(a) Capitalization ¼iqathdj.k½
(b) Inventory Management ¼Hk.Mkj izca/ku½
(c) Sources of Finance ¼foÙkh; lzksrksa½
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-II
Paper-XI (Management Information System)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.

1. Explain System concepts. What are its elements?

2. Discuss methods of Data and Information collection system.

3. Explain the advantages of Client/Server Computing.

4. Explain in details System Development Life Cycle.

5. Discuss Transaction Processing System.

6. Discuss the features contributing to failure of Management Information System.

7. What is information resource management? Explain its objectives and components.

8. Discuss the importance of evaluations of software packages. Describe the advantages and
disadvantages of software packages.

9. Discuss the process of acquiring Hardware and Software in Management Information System.

10. Write notes on any two of the following:-

(a) Software Maintenance
(b) System audit
(c) e-Commerce
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-II
Paper-XII (Financial Management)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p ç'uksa ds mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A
1. What is meant by 'Leverage'? Explain its various types.
mÙkksyd D;k vFkZ gS \ blds fofHkUu izdkjksa dh O;k[;k dhft, A

2. What is capital budgeting? Explain various steps involved in its preparation.

iwath ctfVax D;k gS\ blds fuekZ.k esa fufgr fofHkUu pj.kksa dh O;k[;k dhft, A

3. Define cost of capital and explain its nature. What are the kinds of cost of capital?
iwath ykxr dh ifjHkk"kk nhft, rFkk bldh izd`fr dh O;k[;k dhft, A iwath ykxr fdrus izdkj
dh gksrh gS\
4. What is meant by project appraisal? Explain pay-back period method of project appraisal.
ifj;kstuk ewY;kadu dk D;k vFkZ gS\ ifj;kstuk ewY;kadu dh iquHkqZxrku&okilh vof/k fof/k dh
O;k[;k dhft, A
5. What is financial planning? Explain different types of financial planning.
foÙkh; ;kstukdj.k D;k gS\ foÙkh; ;kstukdj.k ds fofHkUu izdkjksa dh O;k[;k dhft, A
6. Discuss the sources and uses of funds. Give an example of fund flow statement.
dks"kksa ds lzksr ,oa iz;ksx dh foospuk dhft, A dks"k izokg fooj.k dk ,d mnkgj.k izLrqr dhft, A
7. How does a newly established company raise funds? Describe.
,d uo&LFkkfir dEiuh fdl izdkj dks"kksa dh mxkgh djrh gS\ o.kZu dhft, A
8. What do you understand by financial statement? What are their objectives?
foÙkh; fooj.kksa ls vki D;k le>rs gSa\ buds D;k mís'; gSa\
9. Describe the functions of stock exchange market.
LdU/k fofue; cktkj ds dk;ksZ dk o.kZu dhft, A
10. Write notes on any two of the following:-
fuEukafdr esa ls fdUgha nks ij fVIi.kh fyf[k, %&
(a) Retained Earnings izfr/kkfjr ykHk
(b) Change in working capital dk;Z'khy iwath esa ifjorZu
(c) Debt-Equity Ratio _.k&lerk vuqikr
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-III
Paper-XIII (Organizational Behavior)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p iz'uksa dk mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A
1. Define organizational behavior and throw light on its significance.
laxBukRed O;ogkj dh ifjHkk"kk nhft, rFkk blds egRo ij izdk'k Mkfy, A
2. What are the levels of conflict? Describe various types of organizational conflict.
la?k"kZ ds dkSu&dkSu ls Lrj gSa\ fofHkUu izdkj ds laxBukRed la?k"kZ dk o.kZu dhft, A
3. What is meant by motivation? Discuss its importance.
vfHkizsj.kk dk D;k vFkZ gS\ blds egÙo dh foospuk dhft, A
4. What is meant by personality? Explain its determinants.
O;fDrRo dk D;k vFkZ gS\ blds fu/kkZjdksa dh O;k[;k dhft, ;k bls izHkkfor djus okys dkjdksa dk
o.kZu dhft, A
5. Describe the principles of organizational behavior. What are its limitations.
laxBukRed O;ogkj ds fl)karksa dk o.kZu dhft, A bldh lheka, d;k gS\
6. Underline various stages of organizational development.
laxBukRed fodkl dh fofHkUu voLFkkvksa dks js[kkafdr dhft, A
7. What do you mean by management? How does it differ from organization?
izca/k ls vkidk d;k rkRi;Z gS\ laxBu ls ;g fdl izdkj fHkUu gS\
8. Explain theories of personality in brief.
O;fDrRo ds fl)karksa dh la{ksi esa O;k[;k dhft, A
9. What are the qualities of a successful leader of any organization? Explain.
fdlh Hkh laxBu ds lQy usr`RodÙkkZ ds D;k xq.k gSa\ O;k[;k dhft, A
10. Explain various methods of motivating employees.
dfeZ;ksa ds vfHkizsfjr djus dh fofHkUu fof/k;ksa dh O;k[;k dhft, A
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-III
Paper-XIV (Risk and Insurance Management)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p iz'uksa dk mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A

1. Discuss the objectives and importance of Insurance.

chek ds mís’;ksa ,oa egÙo dh foospuk dhft, A
2. Define Contract. Explain the essential elements of a valid contract.
vuqca/k dh ifjHkk"kk nhft, A ,d cS| vuqca/k ds vko’;d rÙoksa dh O;k[;k dhft, A
3. Define insurance market. Why insurance market is important for Indian Economy.
chek cktkj dks ifjHkkf"kr dhft, A Hkkjrh; vFkZO;oLFkk ds fy, chek cktkj D;ksa egRoiw.kZ gSa \
4. What is meant by Claim Settlement ? Mention the guidelines for the settlement of life
insurance claim.
nkoksa ds Hkqxrku ¼fuiVkjs½ dk D;k vFkZ gS \ thou chek ds nkos Hkqxrku dh ekxZnf’kZdkvksa dk
mYys[k dhft, A
5. What is meant by health insurance ? Throw light on different schemes and plans of health
insurance.
LokLF; chek dk D;k vFkZ gS \ LokLF; chek dh fofHkUu ;kstukvksa ij izdk’k Mkfy, A
6. What do you mean by marine insurance ? What types of risks are covered under it.
lkeqfnzd chek ls vkidk D;k rkRi;Z gS \ fdu izdkj ds tksf[keksa dks blds vUrxZr 'kkfey fd;k
tkrk gS \
7. Explain product development process. What are the stages in new product development ?
mRikn fodkl izfØ;k dh O;k[;k dhft, A u;s mRikn ds fodkl esa dkSu&dkSu ls pj.k gksrs gSa \
8. Explain various types of life insurance in brief.
thou chek ds foHkUu izdkjksa dh la{ksi esa O;k[;k dhft, A
9. Describe various types of non-life insurance in brief.
fofHkUu izdkj ds xSj&thou chek dk la{ksi esa o.kZu dhft, A
10. Write notes on any Two of the following :-
fuEufyf[kr esa ls fdUgha nks ij fVIif.k;k¡ fyf[k, %&
(a) Group Insurance – lkewfgd chek
(b) Fire Insurance – vfXu chek
(c) Types of risk – tksf[keksa ds izdkj
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-III
Paper-XV (International Business)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p iz'uksa dk mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A

1. fo’o O;kikj laxBu ls vki D;k le>rs gS\ blds dk;ksZa dk o.kZu dhft,A
What do you understand by World Trade Organization (WTO)? Describe it functions.

2. fons’k O;kikj uhfr ls vkidk D;k vfHkizk; gS\ Hkkjr ds orZeku fons’k O;kikj uhfr dh leh{kk
dhft,A
What do you mean by foreign trade policy? Make an appraisal of present foreign trade policy
of India.

3. Hkkjr ds fons’kh O;kikj dh lajpuk vkSj fn’kk dh O;k[;k dhft,A

Explain the composition and direction of India’s foreign trade.

4. vUrjkZ"Vªh; O;kikj dh ifjHkk"kk nhft, rFkk vUrjkZ"Vªh; O;kikj ds rqyukRed ykHk fl)kar dh
foospuk dhft,A
Define International Trade and discuss comparative advantage theory of international trade.

5. izR;{k fons’kh fuos’k ls viuk ifjp; nhft, rFkk blds ykHkksa dk o.kZu dhft,A
Show your acquaintance with Foreign Direct Investment and describe its advantages.

6. vUrjkZ"Vªh; O;olk; ds fy, foÙk ds lzksrk dk o.kZu dhft,A

Describe the sources of finance for International business.

7. vUrjkZ"Vªh; O;kikj ds rqyukRed ykxr fl)kar dh foospuk dhft,A

Describe the comparative Cost theory of international trade.

8. vUrjkZ"Vªh; O;olk; D;k gS\ mu dkjdksa dh O;k[;k dhft, tks vUrjkZ"Vªh; O;olk; dks ?kjsyw
¼Lons’kh½ O;olk; ls i`Fkd djrs gSa\
What is International Business? Explain the factors that differentiate International Business
from Domestic Business.

9. Hkkjr ds vUrjkZ"Vªh; O;olk; ds lanHkZ esa oS’ohdkj.k ds ykHkksa ,oa gkfu;ksa ij izdk’k Mkfy,A
Throw light on the advantages and disadvantages of globalization in the Context of India’s
international business.

10. fuEufyf[kr esa ls fdUgha nks ij fVIi.kh fyf[k,%&

Write notes on any two of the following:-
(a) Balance of Trade ¼O;kikj larqyu½
(b) European Union ¼;wjksih; la?k½
(c) Export-Import Bank ¼fu;kZr&vk;kr cSad½
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-III
Paper-XVI (Cost & Management Accounting)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. Selecting at least Two questions from each group. All questions carry equal
marks.
(Standard Calculator is allowed)
Group 'A'
1. ykxr ys[kkadu ds ykHk ,oa egRo ij izdk'k Mkfy, A
Throw light on the advantages and importance Cost accounting.
2. ifjO;;kadu dh fofHkUu fof/k;ksa ,oa izdkjksa dk la{ksi esa o.kZu dhft, A
Describe briefly various methods and types of Costing.
3. ykxr rRoksa dk o.kZu dhft, A
Describe the elements of cost.
4. mifjO;;ksa ls vkidk D;k rkRi;Z gS\ oxhZdj.k dhft, vkSj mudh O;k[;k dhft, A
What do you mean by over heads? Classify and explain them.
5. fuEufyf[kr esa ls fdUgha nks ij fVIi.kh fyf[k, %
Write notes on any two of the following :
(a) ewy ykxr (Prime Cost)
(b) fcds gq, eky dh ykxr (Cost of Goods sold)
(c) Bsdk ifjO;;kadu (Contract Costing)

Group 'B'
6. izca/kdh; ys[kkadu dk D;k vFkZ gS\ blds y{;ksa dh foospuk dhft, A
What is management accounting? Discuss its goals.
7. dks"k izokg fooj.k D;k gS\ ;g fdl izdkj rS;kj fd;k tkrk gS\ dkYifud vadksa ds lkFk mnkgj.k
is'k dhft, A
What is fund flow statement? How is it prepared? Give example with imaginary figures.
8. dk;Z'khy iwath d;k gS\ blesa ifjorZu ds dkSu&dkSu ls dkj.k gks ldrs gSa\ dk;Z'khy iwath esa
ifjorZu ds fooj.k dk mnkgj.k nhft, A
What is working capital? What can be the causes of change in it? Give an example of the statement of
changes in working capital.
9. foÙkh; fooj.kksa ls vki D;k le>rs gSa\ buds m|s'; ,oa lhekvksa dh O;k[;k dhft, A
What do you mean by financial statements? Explain their objectives and limitations.
10. fuEufyf[kr esa ls fdUgh nks ij fVIi.kh fyf[k, %
Write notes on any two of the following :
(a) iwath ctVu (Capital Budgeting)
(b) YkkHknk;drk (Profitability)
(c) O;kolkf;d tksf[ke (Business Risk)
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-III
Paper-XVII (e-Commerce)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.

1. Discuss the hardware used in Networking.

2. What is Firewall ? Where it is used ?
3. Explain types of e-Commerce Market Models.
4. What is Network ? Explain different types of Networks.
5. Discuss OSI Reference Model ?
6. Explain Security in Cyber Space. What is Spyware and Adware ?
7. What is Business to Business tools in EDI ?
8. What is a Domain Name ? Discuss the importance of a Domain Name.
9. Discuss the role of a Web Server.
10. Write notes on any Two of the following :-
(a) Routers
(b) I.P. Address
(c) Trade Cycle
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 Nalanda Open University
Annual Examination - 2020
Bachelor in Business Administration (BBA), Part-III
Paper-XVIII (Quantitative Techniques for Management)
Time: 3.00 Hrs. Full Marks: 80
Answer any Five questions. All questions carry equal marks.
fdUgha ik¡p iz'uksa dk mÙkj nhft, A lHkh ç'uksa ds vad leku gSa A

1. Describe to classification of Quantitative Technique.

2. Discuss the application of queuing theory in decision making.
3. Pen down different types of transportation problem.
4. What is pure and mixed strategy ?
5. Define the concept of time value money.
6. Define decision making in certainty and decision making under uncertainty.
7. Describe the binomial distribution and normal distribution.
8. What is decision tree and what is advantages of decision tree ?
9. What is difference between PERT and CPM.
10. Explain the following :
(a) Expected time
(b) Optimistic Time
(c) Critical Path
(d) Most likely Time
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