TRAINING PROVIDER WEBINAR SESSION 2022

HRD CORP TRAINING PROVIDER ORIENTATION

AND HRD-TEE

TRAI NI NG MARKET DEPARTMENT l VERSION 1

Reach Us At vmdsupport@hrdcorp.gov.my
HRD CORP TRAINING PROVIDER
ORIENTATION/REFRESHER
ABOUT HUMAN RESOURCE DEVELOPMENT CORPORATION

Overview
1993 : Established to collect levy from key industries and disburse
training grants to employers for employee training and
development.

2021: Custodian of the nation’s talent development aspirations,

providing upskilling, reskilling, placement, employment and
income-generation opportunities for all Malaysians

Vision
Every Malaysian Trained and Employable

Mission
Improving lives through the promotion of lifelong learning and
the acquisition of future work skills

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 TRAINING MARKET DEPARTMENT
HOD: SOFFIAN BIN MOHAMMED AMIN

TRAINER TRAINING
DEVELOPMENT VERIFICATION UNIT
UNIT
HOU: FAIZ BIN LATIF HOU: ARMAN BIN
MUHAMMAD MUSTAFA

VENDOR TRAINING
MANAGEMENT TRAINING COURSE EFFECTIVENESS &
UNIT UNIT EVALUATION UNIT
HOU: SITI NORZULIANA
HOU: SYAMSURI BIN HOU: HANIS HAZNINA
SAZALI
SULONG BINTI HASNIZAM

Notes: This is not representing the whole HRD Corp organization chart.
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 STAKEHOLDERS

REQUIREMENTS

1. 10 or more local employees (mandatory),

Before PSMB Act 2001 pay 1% levy from employee’s salary or;
expansion (until Feb 2021)
2. 5-9 employees (optional), pay 0.5 % levy
from employee’s salary

KEY STATISTICS
All industries (Starting from March 2021)
75,433 employers
From All economic sectors

4,189,517 employees
Except: Eligible for skills development
Federal Government, State Government, local council, and Statutory Body. training
*Data as of June 2022

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REQUIREMENTS CONDUCT TRAINING UNDER HRD CORP

1 2 3
HRD Corp Trainers must
Registered Courses Must be TTT
Training be registered certified/
Provider exempted

Training Training
Trainer
Provider Courses

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 COURSE REGISTRATION
Training courses offered by registered training provider must be registered under HRD Corp in order
to be claimable and offered to HRD Corp contributor.

Effective 1 April 2021, mandatory to register program under HRD Corp Claimable Courses
Schemes f.k.a SBL Khas
Ref: https://hrdcorp.gov.my/wp-content/uploads/2021/03/3-Training-Providers-Circular-No-3_2021.pdf

Registration fee:
Free of Charge (FOC) GUIDELINE
https://hrdcorp.gov.my/wp-
content/uploads/2021/10/6-User-Guide-Course-
PROCESS FLOW Registration_Reviewed.pdf

1 2 3 4 5 6

LOGIN INTO ETRIS QUERY IF INCOMPLETE RESPONSE & RETURN APPROVAL

FILL UP SUBMIT
Application> Pofile Mgt > APPLICATION APPLICATION *Within 3 Working Days upon
Training Programme > Register
ONLINE FORM
for Training Progarmme
completed submission

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 WHAT IS HRD CORP CLAIMABLE COURSES ?

Funding Offered by Claim

Levy based HRD Corp Registered Training provider : training fee only
(employer levy) Training Provider Employer: training expenses/others allowance

HRD Corp Focus Area Courses (9 areas)

High end tech skills courses. HRD Corp Focus Area
Type of Claimable Course Courses are closely tied to supporting Government
initiatives toward nation Building.
Further Details: https://hrdcorp.gov.my/wp-
Public
content/uploads/2021/09/7-Training-Providers-
In-house
Conference/seminar Circular-No-7-2021-FAQ.pdf
Mentoring and Coaching
E – learning Employer Specific Courses
Remote online training (ROT)
Employer-Specific Courses are those not listed under
* Minimum total hours : 4 hours the stated priority areas above and are typically
* 1 day = 7 hours (exclude break) conducted to meet the employers’ specific training
requirements.

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 TRAINER
Trainers must be HRD Corp TTT/TTT Exemption certified in order to deliver training under HRD Corp landscape.

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 HRD Corp TTT Certified Trainer
Trainers who successfully completed the 5 days HRD Train-The-Trainer (TTT) certification
course and certified by lead trainers are recognised as TTT Certified Trainers.

How to be HRD Corp TTT Certified Trainer ?

Go to HRD Corp portal Training Received approval letter

Providers > HRD Trainer > TTT course from HRD Corp & make
Registration > Filter the programme Received digital
name “Train The Trainer” 2 payment to TTT vendor 4 certificate via email
**Select the preferred date, location *RM 2,788 inclusive SST
& TTT Vendor and assessment fee

View brochure > Click Complete the 5 days

1 register > Fill up online 3 TTT Certification 5
Form > Submit course

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Trainers who successfully obtained an exemption for the TTT course based on certification,
qualification or experience are recognised as TTT Exempted Trainers
Go to HRD Corp portal
Training Providers > HRD
Trainer > TTT Exemption
*Refer the criteria selection
guideline before submit
Criteria Selection Guideline
https://hrdcorp.gov.my/wp-
content/uploads/2022/02/Crit
eria-selection-guideline-for-
HRD-Corp-TTT-Exemption.pdf
HRD Corp TTT Exemption Trainer
How to be HRD Corp TTT Exemption Certified Trainer ?
Application via company
Login into e-Tris > Application> Profile
Management > R&D > TTT exemption
OR
Individual Application
Go to HRD Corp portal > Training Providers > HRD
Trainer > TTT Exemption > Individual Application >
Application for TTT Exemption
Make payment of RM300 for processing fee.
*Takes 1-3 working days for the bank to process
the payment Approval
System generated TTT
exemption certificate will be
Complete application will be processed issued to registered email
sequentially within 5 working days address
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 HRD Trainer's Development Framework
This initiative is to create a pool of competent Trainer professionals through the implementation of a quality
baseline standards for active trainers under HRD Corp which aims to support the human capital needs of
the nation

TDF Implementation Guideline https://hrdcorp.gov.my/wp-content/uploads/2022/04/Guidelines_of_HRD-TDF_2022.pdf

TDMS User Guideline https://hrdcorp.gov.my/wp-content/uploads/2021/12/TDSM-User-Guideline.pdf

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 OVERALL FLOW CONDUCT TRAINING & CLAIM UNDER HRD CORP

Programme
Registration and Training Conduct and
Approval Verification Visit (If TP and Client
Applicable) Submit Claim

2 WD 3 WD 2 WD 2 WD Finish
Training Provider Training Complete
Approval Client Submit Grant
and Get Approval

WD = Working Days
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 GRANT APPLICATION
Training providers need to ensure that their potential clients (HRD Corp registered employers) submit
grant application prior the commencement of training

SUPPORTING DOCUMENTS
PROCESS FLOW

Course Content
• Indicate Training Programme ID
• Course title registered 100% same in all
documents
• Stated certification & duration
1
Training Provider submit all supporting
documents to potential client (HRD
Corp registered employer)

01 •
Training Schedule
Itinerary for the whole training session
Employer submit grant application
2
*Submit prior the commencement
Quotation of training

02
•
•
•
Amount agreed by both parties
Breakdown the course fee properly
Course title registered 100% same in all
3
Query if the application incomplete
documents (*Response by providing all
• Stated date & training hours documents/information needed by grant officer)

03 Trainer Profile
4
04 • Ensure the trainers are included
in the course registration.
APPROVAL
*Approved within 48 hours upon
completed submission

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 CLAIM APPLICATION
Claims need to be submitted by employers after the approval of grants and training completion.

SUPPORTING DOCUMENTS

JD14- EMPLOYER DECLARATION FORM

Download here: https://hrdcorp.gov.my/training-provider-forms/ > Training Provider Claim > JD14

T3 FORM- TRAINEES ATTEENDEES FORM

Download here: https://hrdcorp.gov.my/training-provider-forms/ > Training Provider Claim > T3 FORM

INVOICE
GUIDELINE ON
SYSTEM GENERATED ATTENDANCE REPORT CLAIM SUBMISSION
(For Remote Online Training)
https://hrdcorp.gov.my/training-provider-forms/
> Guidelines
PROCESS FLOW
LOGIN INTO ETRIS
Application> Claim > Submit SUBMIT
claim with grant-TP

FILL UP ONLINE FORM

&UPLOAD DOCUMENTS APPROVAL

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 CLAIMABLE AMOUNT
HRD Corp Focus Area Employer Specific Courses
NO. TYPES OF TRAINING
(Allowable Cost Matrix) (Allowable Cost Matrix)

Course Fee:
1. Max RM3,000/day/pax Max RM1,300/day/pax
Public: Face-to-Face
Course Fee: Max RM700/day/pax
2. Max RM2,000/day/pax
Public: Online Training
Max RM6,000/group/day for In-
House Programme
Course Fee:
Max RM8,000/group/day Prorated if less than 5 pax for
3. In-House: Face-to-Face and
• Prorated if less than 5 pax face-to-face and
ROT
RM700/day/pax or whichever
lower for ROT

4. Fee for Certification Courses As Quoted As Quoted

Upfront Claims/Payment
for ApprovedTraining
Full Details Available at
Subject to the consent from Registered Employer, the Training Provider
https://hrdcorp.gov.my/employer-guidelines/ > may request for an upfront payment of a maximum 30% based on the
Allowable Cost Matrix total course fee approved.
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USAGE OF HRD CORP LOGO

Marketing and promotional purpose

Printed or digital material e.g flyer,

brochure, website page, social media etc
HRD Corp Registered Training
Provider Logo

HRD Corp Corporate logo is not allowed

Old logo or any other logo similar available on

non-official sources is not allowed

HRD Corp Claimable

Full Details Available at
https://hrdcorp.gov.my/usage-of-hrd-corp-
logo/

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 Training Provider Renewal
Please be advised that Training Provider are responsible for remembering their expired date. Should they are interested to
renew their registration, they can submit their renewal application three (3) months before or within six (6) months after the
expiry date.

HOW TO RENEW

• Login to e-TRiS.

• Select Application -> Click Profile Management -> Click Training Provider-> Click Training Provider Renewal Application

• Fill up the relevant areas.

• The renewal fee is RM 1,000 for 1 year validity.

DOCUMENT CHECKLIST

• A complete copy of the entity registration forms under the Suruhanjaya Syarikat Malaysia (SSM) or Registrar of Society (ROS).

• A copy of company’s nature of business or association’s constitution. (One of the clauses in the document needs to state that the
company’s or association’s business activity or economy or objective includes “training or consultancy services“).

• The Training Provider’s Integrity Pledge form.

• Master Services Agreement (MSA)

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 THANK YOU .
Contact us at vmdsupport@hrdcorp.gov.my
HRD TRAINING EFFECTIVENESS EVALUATION
(HRD-TEE)
TABLE OF CONTENT

01 Background

02 Introducing HRD-TEE

03 The Value of HRD-TEE

04 Be part of HRD-TEE

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BACKGROUND
HRD Corp Impact on Malaysia Training Landscape

Companies registered with HRD Corp, lead to

24% likelihood of training increases

Effectiveness Study of
HRD Corp by World Bank
HRD Corp registration increases the share of
Group, 2017
workers trained by 19%
For 1 additional percentage point of workforce

trained, productivity increases by 3%

25% of job changes after HRD Corp training

were promotions from an unskilled to a skilled job.

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INTRODUCTION

A structured evaluation
mechanism implemented to
ensure the continuous
improvement of HRD Corp
training schemes/initiatives,
making learning and
development more effective
and efficient

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INTRODUCTION
The Systemic Approach to the Training Cycle
The Systematic Approach to Training Cycle (SAT) is a methodology for
managing training programs to meet the needs of the operating organization.

1. Identifying 2. Designing
Training Needs Training

4. Evaluating Training
i. Not standardised
ii. Feedback not collected
& analysed by any 3. Delivering
governing body Training
iii. Lack of information on
who and how training
evaluation is conducted

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INTRODUCTION
Evaluation Framework established in 2019 based on Kirkpatrick Training Evaluation Model

PLAN DO CHECK ACT

HRD Corp Assessment

Assessment Time Frame Score Performance
Schemes Levels

OUTPUT
Level 1 Below Target
< 80%
Reaction (BT)

IMPROVEMENT PLANS
SCORING RANGE
Immediate
EVALUATE

Level 2 On Target
80-84%
Learning (OT)
Operational/
Output &
Functional/
Outcome
Strategic
Level 3 Immediate – Exceed
85-89%
Behaviour 12 months* Target (ET)
OUTCOME

Significantly
Level 4 1 year – 5
≥90% Exceed
Results years*
Target (ST)

*Note: time frame of the Outcome Assessment is based on the expected outcome of the initiative.

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 INTRODUCTION
HRD-TEE Key Statistics
1,056 Training Providers have demonstrated their quality, trust
and transparency by participating in HRD-TEE.

1,000 4.4 AVERAGE

RATING

TRAINING PROVIDERS

3,300
TRAINERS 25,000
COURSES
320,000
TRAINEES
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INTRODUCTION
HRD-TEE Key Statistics

TOP SKILL AREAS NATIONWIDE PARTICIPATION

40%
Safety and Health 34%
35%

30%
Education, Skills Development or
Languages 25%

20% 18%
Business Management &
Corporate Governance 14%
15%
10%
Quality Management and 10%
Productivity 5%
5%

5 Education or
Training
0%
Selangor Pulau Pinang Kuala Lumpur Johor Perak

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THE VALUE OF HRD-TEE
Enhance the Effectiveness Of Training

TRAINING PROVIDER
Visit HRD-TEE Official webpage: hrdcorp.gov.my/hrd-tee
✓ Access to immediate
feedback and
recognition from
participants

✓ Identify areas for

improvement for
individual courses

✓ Visibility - Find Your

Company Name On
HRD-TEE Webpage

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THE VALUE OF HRD-TEE
Enhance the Effectiveness Of Training

Made compulsory since November 2019

(informed via circular).

No penalty for missing participation, yet.

Moving forward, ratings will be published in a

digital platform (in development).

Increase your visibility & competitive

advantage once rating is published.

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THE VALUE OF HRD-TEE
Access to National Performance Benchmark of Malaysia Training Industry

DATA CAPTURED

Best performing Training

Provider in each state?
HRD CORP

What is the short

✓ Overall performance
and long term benchmark of Training
effect of each Industry in Malaysia
scheme
✓ Enables improvement of
Best performing training schemes /
Trainers in each initiatives through
state or consistent feedback
according to skill
area

Top skill area in

every state

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THE VALUE OF HRD-TEE
Transform the Traditional Training Market into a Contestable Training Market

360 degree Increase Training

Performance
quality Providers
Based
information competitiveness
Contracting
and quality

HRD CORP TRAINING EFFECTIVENESS HRD CORP TRAINERS’

EVALUATION FRAMEWORK DEVELOPMENT FRAMEWORK
Ensuring quality of Training solutions
Ensuring quality of Trainers through
through a standardised evaluation system
Continuous Professional Development.
for measuring Effectiveness of Training.

ONLINE LEARNING MANAGEMENT SYSTEM

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PARTICIPATE IN HRD-TEE
3 Easy Steps To Participate In HRD-TEE

Visit HRD-TEE Official webpage:

hrdcorp.gov.my/hrd-tee

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PARTICIPATE IN HRD-TEE
1. Assess

Access to
immediate
feedback and OA FORM
recognition from
trainees • Standardised
• Simplified
• Available in
English, Malay &
Chinese
Output Assessment Form Measures • Fillable PDF

✓ Course Quality
✓ Training Experience
✓ Duration
✓ Recommendation

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PARTICIPATE IN HRD-TEE
2. Summarise

Summarise trainees
feedback on Output
Summary Template
(Excel).

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PARTICIPATE IN HRD-TEE
2. Summarise

View your rating

and save the
document in your
device.

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PARTICIPATE IN HRD-TEE
3. Send

DEADLINE

You must submit the

Output Assessment
Form within 21 days
from the last training
date.
Submit the Output
Summary Template
online via HRD-
Training Hub.
bit.ly/hrdcorptraininghub

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PARTICIPATE IN HRD-TEE
Online distribution of the OA Form

MANDATORY ITEMS

In line with the new normal, the use of online assessment platform is
allowed for online learning provided that all mandatory items are
included.

1. All Output Assessment questions.

2. Trainee name and email address.
3. An element of authentication (e.g. digital signature or declaration
from trainee).

EXAMPLE OF DECLARATION FROM TRAINEE

I, (name of trainee), NRIC (xxxxxx-xx-xxxx), hereby declare

that the information I have provided in the Output
Assessment Form provided is true, correct & complete.

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PARTICIPATE IN HRD-TEE
Utilising the HRD CORP OA Google Form

1.COPY 2.CUSTOMISE 3.DISTRIBUTE 4.COLLECT

Create a copy of the OA Customise the OA Google Download and copy the feedback
Send via
Google Form using the link Form according to your into the Output Summary
email
below: training. Template.
Share a link OA Google Form

COLLECT

Output Assessment Form

bit.ly/hrdcorp-oa-googleform

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PARTICIPATE IN HRD-TEE
Data Privacy
PSMB Act 2021
In the course of your dealings with
Pembangunan Sumber Manusia
Berhad (“PSMB”), as our valued
customer /prospective customer,
we will request that you provide
data and information about
yourself (“Personal Data”) to
enable us to enter into transaction
with you or to deliver the
necessary notices, services and/or
products.
Personal Data Protection
Act (PDPA) 2010
Accordingly, Personal Data is collected, used,
and otherwise processed by us for, amongst
others, the following purposes:
a) delivering notices, services, products,
updates materials to you;
b) maintaining and improving customer
relationship;
c) maintaining and updating internal record
keeping; and
d) meeting any legal or regulatory
requirements and making disclosure
under the requirements of any applicable
law, regulation, terms, and conditions,
direction, court order, by-law, guideline,
circular, code appropriate to PSMB.
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 THANK YOU .
Contact us at evaluation@hrdcorp.gov.my
Yo u r v a l u a b l e f e e d b a c k o n t h i s s e s s i o n w i l l h e l p u s
to improve our training. Appreciate if you complete
the output assessment for m in the link provided
below:

https://forms.gle/qQq1Y3bMVVvjT4A46
 e-LATiH Premium
An e-learning marketplace for training provider to design, develop and promote high-quality courses (online courses)
to all Malaysians.

How to participate

All HRD Corp Registered Training Providers are eligible to

access the Content Provider account on e-LATiH.

Visit https://elatih.hrdcorp.gov.my and scroll down to the

bottom of the page to find the CP Log In.

Use your existing eTris credentials (MyCoID and password) to

access the Content Provider account.

Further Details

Join our upcoming briefing sessions by registering at

https://hrdcorp.gov.my/list-of-events/#elatih

Please email your feedback, suggestions, or technical

queries to elatihpremium@hrdcorp.gov.my
44
1. Upskilling 4. Trainers
To view courses proposal status for List of trainers registered to TDMS
training or skills development
programmes/initiatives offered by
Govt. and agencies 5. Ask Bella Chatbot
- Courses
- Proposals Status
- Published Courses
- Ministries and Agencies List 6. My Courses (Govt Funder Courses)
- Initiatives

7. Upcoming Events
All events posted via HPC portal
2. e-Venue
Search and book any preferred
training rooms or meeting rooms
- Search venues 8. Explore our Programmes
- Booking (Upcoming & Completed) Programmes offered by HRD Corp
- Help center

3. e-TRiS
View levy, grant and claims on- the-go
- eTRiS Dashboard
- Claim Applications / Status
- Published programmes
9. Attendance System
View details of training such as
trainees’ list and assessment summary
- Courses List (enrolled for Training)
- Check-in
- Manual Attendance for participants
- View Enrolled participants
- Assessment Summary
- Check-out
For HRD Corp Registered Training Provider, you may
login MyHRDCORP super app via your existing e-TRIS
credential
FREQUENTLY ASKED QUESTIONS

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