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UNIVERSITI MALAYSIA PERLIS

Peperiksaan Semester Pertama
Sidang Akademik 2013/2014

7 Januari 2014

BFT223 - Human Resource Management

(Pengurusan Sumber Manusia]

Masa 3jam

Please make sure that this question paper has FOUR (4) printed pages including this
front page before you start the examination.
[Sila ptatikan kertta .oalan ini mengandungi EMPAT (4) mum mral bercetak termasuk mum hadapan
sebelum anda memulalran peperilaaan int ]

This question paper has FIVE (5) questions. The students are required to answer ALL
questions.
[Kertru soalan ini mengandungl LIMA (5) soalan. Pelajar dikehendaki menjawab SEMUA soalan.]

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Dice/ak oIeh Unit Peperilrsaan &: PengifazaJran. Bahagian Pengurwan Akadem;k. Jabatan Pendqftar.
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(BFT223)
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INSTRUCTION: Answer ALL questions.

[ARAHAN: Jawah SEMUA soalanj

Question 1
[&Jalan 1j

a) Training programme can contribute positive outcomes to the employees. Analyze FOUR
(4) advantages of training.
[Program /atihan boleh menyumbang hasil yang positi/ k2poda pek2rja. Allaliso EMPAT (4) k2lebihan
laUhan.j

(10 Marks / Markah)

b) In implementing a training programme, there are several steps to be followed. Construct

appropriate steps in implementing a training programme.
[Dalam melaksanakan program latihan, terdapat beberapa langkah yang perlu diikuti. Binakan langkah-
/imgkah yang sesuai dalam melaksanakan program latihan.j

(10 Marks / Markah)

Question 2
[Soalall2j

a) There are many methods in evaluating performance appraisal. Discuss lWO (2) methods
that commonly used.
[Terdapot beberapa kaedah pellilaian prestasi. Bincangkon DUA (2) cara yang biasa digunakan.j

(8 Marks I Markah)

b) Performance appraisal is a process which has to be done without bias. Analyze FOUR (4)
types of bias commonly found in performance appraisal system.
[Penilaian prestasi adalah satu proses yang perlu dilaksanakan secara adil. AI/alisa EMPAT (4) jenis 'bias'
yang biasanya terdapat di dalam sistem penilaian prestasi.j

(12 Marks / Markah)

••••3/-

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DICE"'" okh Unit Peperiksoon & Pengijarahon, Bahogian PellglUTl$Qft Alrademlk. Jaba/on Pendqf/ar.
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Question 3
[SoaJan 3J

a) Reward system consists of financial and non financial rewards. Propose FOUR (4) non-
financial rewards commonly used in private sector.
[Sistem ganjaran tertiiri daripada ganjaran kewangan dan ganjaran bukon kewangan. Cadangkan EMPAT
(<I) ganjaran bukan kewangan yang biasa tiigunakon daJam sektor swastaJ

(8 Marks / Markah)

b) In organization there are differences wages paid between one individual to another. Justify
FOUR (4) factors affecting individual level of pay.
[Dalam organisasi. lerdapat perbezaan gqji anlara individu dengan individu yang lain. Jelaskon EMPAT
(<I) faktor yang mempengaruhi kodar bayaran gaji individu.]

(12 Marks / Markah)

Question 4
[Soalan 4J

a) Safety and health are the most important aspect in the workplace. Define the term of
Occupational Safety and Health.
[Keselamatan dan kesihatan adalah aspek yang paling penting di tempat kerja. Definisikan terma
Keselamatan dan K.esihatan Pekorjaan.J

(2 MarksiMarkah)

b) Justify TWO (2) major issues of safety and health at workplace.

[Jelaskan DUA (2) isu "lama keselamalan dan kesihatan di tempat kerjaJ

(8 Marks / Markah)

c) Industrial accidents are still high in Malaysia. Analyze FOUR (4) impacts of industrial
accident to the employer.
[Kemalangan industri masih linggi di Malaysia. Analisa EMPAT (4) kesan kemalangan industri kepada
majikan.]

(10 Marks / Markah)

... .4/-

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DialOk oleh Unit Peperiksaon &: Pengijamhon, Sahagian Pengurusan Alrodeml/c, Jabalan Pendqftar.
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Question 5
[Soalan5]

a) A strike is permitted only for members who registered under Trade UniOD. However, there
are strikes that considered illegal in Malaysia. Analyze FOUR (4) types of illegal strikes.
{Mogok hanya dibenarlcan unll/Ie ahfj-<lhJi yang berdajlar dihawah Kesatuan Sekerja. Walau bagaimanapun"
terdapat juga mogok yang dianggap menyalahi undang-undang di Malaysia. Ana.lisa EMPAT (4) jenis
mogok yang tidak soh disisi undang-undang.J

(8 Marks / Markah)

b) If employees fail to reach an agreement to settle differences with their tlmployers,

Malaysian law recognizes methods that could be used by employers and employees to
express their disagreement. Propose appropriate actions of both parties.
[Jika pekerja gagal meneapai persell/juan bagi menyelesaikan perbezaan pendapat dengan majikan,
undang-untfang Malaysia memperuntuk/can kaedah yang baleh digunokan kepada pekerja dan majikan untuk
menunjuk/can ketidakpuasan mereka. Cadangkan tindakan-tindakan bersesuaian oIeh kedua-dua pihak.]

(12 Marks / Markah)

-000000-

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