Bangladesh University of Engineering and Technology

IPE 304: Product Design I Sessional

A Report on Remote Control Room Cleaner

Submitted By:
Group: A13

1808011 - Arnab Kumar Debnath

1808012 - Ishrat Mahzabeen
1808013 - Afshana Mimi Jhinuk
1808014 - Mirza Nishat Tasnim
1808015 - Md. Ahanaf Muztaba
Department of IPE, BUET

Submitted To:
Dr. Shuva Ghosh
Associate Professor
Department of IPE, BUET

Dr. A. B. M. Mainul Bari

Assistant Professor
Department of IPE, BUET
Kaniz Fatema
Lecturer
Department of IPE, BUET

Date of Submission: 7 January 2023

 Chapter 1
Introduction
1.1 Product design
Product design is a complex, iterative process that includes a set of tasks, ranging from initial
research to concept development to prototyping and usability testing. The term product design
can be used to refer to any of the following:
 Identifying a real problem and inventing a completely new product to address the problem
 Making meaningful changes in a product that create new customers, or result in higher
benefits enjoyed by existing customers
 Enhancing the quality of a product by making it larger or smaller, making it more convenient
to use, improving its durability, or making it more up-to-date, thereby increasing its value
and justifying a higher price from the customers’ perspective

The goal of product design is to create a good with excellent functional utility and sales appeal
using high-quality, low-cost materials and methods. The resulting product should be competitive
with or better than similar products on the market in terms of performance, quality, ease of use,
service life, aesthetics, and price.

In today's fast-paced, globally competitive environment, where customers are demanding greater
product variety and switching more quickly to products with state-of-the-art technology, product
design has become more important than ever. A good product design increases sales. Hence, a
company can gain a competitive advantage using product design.

1.2 Our proposals

1.2.1 Proposal 01: Semi-automatic Road Cleaner

Street sweepers in Bangladesh use brooms and shovels to clean off litter, animal waste and filth.
Water hoses are used to wash streets sometimes. These do not eliminate airborne dust.

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Road dust is a major air pollutant. High traffic on unsealed roads makes control of road dust
difficult. Dust from bare terrain and construction site is also windblown.
We developed the idea of this device to make street cleaning easier, faster, and more efficient.
The roller sweeper would clear roads faster, while the water sprayer would reduce airborne dust.
And a feature would collect street trash and bottles.
Some advantages of this road cleaner include:
 It is easy to operate.
 It is a multipurpose product.
 It can be operated manually or using power.
 It reduces hard work.
 It has a relatively low cost.

This product can be employed to clean streets and backyards.

1.2.2 Proposal 02: Smart Vegetable Cutter

Experts say ingredient shape and size may make or break a recipe. Uniformly cut foods cook and
taste better.
Cutting requires a good cutter. Unfortunately, most of the vegetable cutters and peelers we use
are manual. Different peeling and cutting products and cutters are needed for a variety of cuts.
A smart vegetable cutter may automate vegetable and fruit chopping. Our cutter's detachable
cylindrical blades enable many cuts per rotation for quick cutting. Blade designs will vary by cut.
The upper section of the cutter will use circular blades to cut vegetables into larger pieces (like
French fries) or slice round fruits and vegetables into six pieces at once.
The advantages of this product are as follows:
 It is easy to operate.
 It has a compact design.
 It is easily washable.

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1.2.3 Proposal 03: Home-made Cake Decorator

Manual cake decorating using turntables, scrapers, and piping nozzles takes time and work.
Despite efforts, the decoration may not be ideal.
Online bakers may also have to produce several cakes quickly to meet delivery deadlines.
Compromising on quality or preparation time can lead to customer displeasure.
The third invention, the home-made cake decorator, would help home bakers decorate cakes
neatly and easily. As the cake spins in the decorator, the dimensionally adjustable dual blades
will remain fixed, spreading icing uniformly on the top and sides. To decorate the cake, the
decorating tip can be repositioned.
Using this semi-automatic decorator,
 A circular cake of any size can be frosted smoothly and perfectly,
 The frosting process would consume less time, and
 A lot of hassle can be avoided.

1.2.4 Smart Cage

Birdkeeping needs time and skill. Hence, we propose the idea of a smart cage. This cage
simplifies bird care for novices.
Programming and sensors would schedule bird feedings. Food and water will be provided
pneumatically. A mechanical system would be employed to clean bird droppings and other
applications.
This smart cage will be a perfect solution for bird lovers with a busy daily schedule.
The advantages of this product are as follows:

 Automatic cleaning of bird droppings: The product will be able to clean bird droppings
without any manual effort.

 Automatic bird feeder: The product will be able to feed birds automatically depending on the
bird’s eating time and habit preset by the user.

 Wi-Fi attachments: There will be Wi-Fi connected camera and speaker to teach the birds
talking and to watch them in free time from remote.

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1.2.5 Ironing Kettle
Iron and electric kettles are two daily used appliances. Using both is time-consuming and energy
intensive. Electricity costs a lot monthly. To save time, energy, and money, we combined two
goods to make this product.
This gadget helps us iron clothing and heat water. A steel disc will be attached beneath the water
heater via a detachable modified mechanism.
Electricity will heat the steel disc and water heater when the power is on. Detaching the steel disc
portion will allow us to utilize it as an iron. Thus, It will heat water and iron garments at the
same time.
Some of the advantages of this device are:
 As there is an electricity crisis throughout the country, this product will reduce the waste of
electricity.
 It will decrease electricity bills.
 The product has and easy installation system. Thus, it is user-friendly.
 Easy handling, nothing new to learn to operate the product.
 Reduces the cost of buying multiple products.

1.2.6 Remote Control Room Cleaner:

Generally, brooms or vacuum cleaners are used to collect loose dust at homes. Then, floors are
mopped with a disinfectant solution to make them spotlessly clean. Both of these are laborious
chores. Thus, we developed the idea of a remote control room cleaner.

Features:
 Ease of use: The product will have easy-to-command features to make it user friendly. It will
have a remote to control the product giving it 2 degrees of freedom in a plane. Also, to make
the control easy the product will have features to give multiple features with one push. This
will make the product more efficient and user friendly.
 Rechargeable Battery: The product will run on a rechargeable battery. Thus, the product
can be used for a long time just by recharging the battery from time to time. Also, this
portable battery will enable the product to move through the whole space without any
problem. Because the power will not be supplied from sockets.

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 Automatic Cleaning: The products will be able to clean rooms of simple geometry
automatically. After giving a simple command once the product will give a simple sequence
of movements depending on the geometry to clean the room automatically. But during the
cleaning process the product must not face any additional hindrance out of the geometry.
 Multiple Cleaning: It will be able to do the work of vacuum cleaning and mopping
simultaneously, reducing time and effort in cleaning rooms. At first the vacuum cleaner will
suck all the loose dusts from the floor. Simultaneously the mop connected behind the cleaner
will keep on mopping the floor with disinfectants. This will reduce a two step cleaning
process to one step cleaning process.

Description:
This single product would have all the features to vacuum a room and then clean it with a
disinfectant solution. An additional broom would be attached to the cleaner to help loosen the
dust while vacuuming a room.

The product would be controlled using only a remote. However, the function of the remote is a
little different from a traditional remote. A four-wheeler would be used to move the product
around the room. When the machine gets the order to clean forward, it would keep cleaning
forward until it stumbles onto an object. Then, it would wait for further orders, for e.g. move left,
come backward, etc. A single key feature would allow these multiple orders, making it more
user-friendly.

Furthermore, there would be an automatic mode which would enable the product to clean rooms
of simple geometry automatically without any consecutive orders.
In order to achieve our target, we will be using programming and sensors to detect objects in the
path of the wheeler. When the product will detect an object in the path, it will automatically
move sideways and will also return backwards making it possible to clean rooms of simple
geometries automatically.
Use:
It can be used to clean rooms, balconies etc. in our homes, large shops, educational institutions,
hospitals, etc.

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1.3 Selected proposal
After consulting with our course teachers, the fifth proposal ‘Remote Control Room Cleaner’ has
been selected as our final project.
The motivation behind the idea:
At our homes, brooms and mops are used to do the chore of cleaning floors. Traditionally, the
responsibility usually falls on the mother. Using brooms, mops or a piece of cloth/sponge
requires us to maintain a body posture that causes severe back pain and muscle pain. After their
30s, women’s bone density starts to decrease. This chore just adds more stress on the bones and
muscles due to the bad postures. We believe this is one of the main reasons due to which our
mothers suffer from back pain and knee pain. Thus, we developed the idea to make a remote
control room cleaner so that our mothers can clean the rooms while standing or sitting down in a
chair or a sofa. We believe this product will reduce the back pain of a lot of women and give
them more time to take rest and relax.

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 Chapter 2
Understanding Customer Needs through a Survey
2.1 Introduction
At its core, the foundation of product design is centered on design thinking. This is when a
designer integrates the needs of the customers and combine them with the possibilities of
technology and the requirements that will make the business a success.

For a successful product design to occur, a designer must have a clear understanding of the end
user. Understanding the customer and their behaviors, habits, frustrations, wants and needs
enables the team up to design a product with the best user experience from the very beginning.

In order to understand customers’ views on our product and to get their feedback, we have
explained the basic design and functionalities of the Remote Control Room Cleaner to our
potential customers, and conducted a survey through a questionnaire.

Our potential customers include anyone involved with cleaning the floors of:
 Households
 Office space
 Educational institutes
 Hospitals, etc.

Assessing whether there is a strong demand for a product before beginning the design and
development process sets everyone up for success and ensures time and energy are not wasted.

2.2 Areas and Locations of Survey:

Survey Locations No. of responses
BUET staff quarters 9
Apex 3
Bata 2
Hatil 2
NH Tower, Narayanganj 15
Dhaka Medical College 3
Online surveys 11

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2.3 Survey Result
The survey was conducted among 45 people from different backgrounds. The results are shown
below with the help of pie charts and bar charts.

1. What is the size of your house?

a) Less than 1000 sq. ft
b) Between 1000 and 2000 sq. ft
c) More than 2000 sq. ft

Table 2.1: Data collection table for question 1

Options Response Count Response Percentage
Less than 1000 sq. ft 8 17.8
Between 1000 and 2000 sq. ft 29 64.4
More than 2000 sq. ft 8 17.8

Figure 2.1: Review opinion for question no. 1

17.8% 17.8%

Less than 1000 sq. ft

Between 1000 and 2000 sq. ft
More than 2000 sq. ft

64.4%

2. Who cleans the floors of your house?

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 a) I do it myself
b) One of the family members would do it
c) I keep a maid to do it

Options Response Count Response Percentage

I do it myself 7 15.6
One of the family members
7 15.6
would do it
I keep a maid to do it 31 68.9
Table 2.2: Data collection table for question 2

Figure 2.2: Review opinion for question 2.

15.6%
I do it myself
One of the family members would
15.6% do it
I keep a maid to do it
68.9%

3. Which gender does the cleaning most of the time?

9
a) Male
b) Female
c) Other

Table 2.3: Data collection table for question 3

Options Response Count Response Percentage
Male 0 0
Female 45 100
Other 0 0

Male
Female
Other

100%

Figure 2.3: Review opinion for question 3.

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 4. What is the age range of the one who does the cleaning?

a) 10-15
b) 16-20
c) 21-25
d) 26-30
e) 31-35
f) 36-40
g) 41-45
h) 46-50
i) 50+

Table 2.4: Data collection table for question

Options Response Count Response Percentage

10-15 0 0
16-20 0 0
21-25 5 11.1
26-30 10 22.2
31-35 14 31.1
36-40 7 15.6
41-45 2 4.4
46-50 5 8.9
50+ 3 6.7
4

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 6.7% 11.1%
8.9%
10 to 15 16 to 20

4.4%

22.2%21 to 25 31 to 35

36 to 40 41 to 45
15.6%

46 to 50 50+

31.1%
Figure 2.4: Review opinion for question 4.

5. Is your house located in an area that dust appears in your place very often?
a) Yes
b) No

Options Response Count Response Percentage

Yes 36 80
No 9 20
Table 2.5: Data collection table for question 5

20%
Yes
No

80%
 Figure 2.5: Review opinion for question 5.

6. How do you clean your house?

a) By cloth
b) By broom stick
c) By sponge
d) By vacuum cleaner

Table 2.6: Data collection table for question 6

Options Response Count Response Percentage
By cloth 31 68.9
By broom stick 30 66.7
By sponge 6 13.3
By vacuum cleaner 1 2.2

By cloth 68.9%

By broom stick 66.7%

By sponge 13.3%

By vacuum cleaner 2.2%

0 10 20 30 40 50 60 70 80

Response Percentage

Figure 2.6: Review opinion for question 6.

7. Approximately how long do the broom and mop that you use last?
a) Up to 6 months
b) Up to 1 year

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c) Up to 1.5 year
d) Up to 2 years

Table 2.7: Data collection table for question 7

Options Response Count Response Percentage
Up to 6 months 30 66.7
Up to 1 year 7 15.6
Up to 1.5 year 3 6.6
Up to 2 years 5 11.1

11.1%

6.6%
Up to 6 months
Up to 1 year
15.6% Up to 1.5 year
Up to 2 years
66.7%

Figure 2.7: Review opinion for question 7.

8. How often do you need to broom/vacuum the floor?

a) Twice a day
b) Once a day
c) Every other day
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 d) Once a week

Table 2.8: Data collection table for question 8

Options Response Count Response Percentage
Twice a day 10 22.2
Once a day 29 64.4
Every other day 5 11.1
Once a week 1 2.3

2.3%

11.1%
22.2%
Twice a day
Once a day
Every other day
Once a week

64.4%

Figure 2.8: Review opinion for question 8.

9. How often do you need to sweep the floors with soap water or disinfectant solution?
a) Once a day
b) Every other day
c) Twice a week
d) Once a week

Table 2.9: Data collection table for question 9

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 Options Response Count Response Percentage
Once a day 15 35.6
Every other day 14 28.9
Twice a week 10 13.3
Once a week 6 22.2

22.2%

35.6% Once a day

Every other day
Twice a week
13.3% Once a week

28.9%

Figure 2.9: Review opinion for question 9.

10. Do you have dust sensitivity?

a) Yes
b) No

Table 2.10: Data collection table for question 10

Options Response Count Response Percentage
Yes 36 80
No 9 20

16
 20%

Yes
No

80%

Figure 2.10: Review opinion for question 10.

11. How difficult do you think performing this chore manually is?
a) It is very easy
b) It is doable
c) It is very stressful

Table 2.11: Data collection table for question 11

Options Response Count Response Percentage
It is very easy 2 4.5
It is doable 11 24.4
32

It is very stressful 71.1

17
 4.5%

24.4% It is very easy

It is doable
It is very stressful

71.1%

Figure 2.11: Review opinion for question 11.

12. How long does it take to properly clean the entire floor of your house once?
a) Less than 30 minutes
b) 30 minutes to 1 hour
c) More than 1 hour

Table 2.12: Data collection table for question 12

Options Response Count Response Percentage

Less than 30 minutes 8 17.8
30 minutes to 1 hour 25 55.6
More than 1 hour 12 26.7

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 17.8%
26.7%

Less than 30 minutes

30 minutes to 1 hour
More than 1 hour

55.6%

Figure 2.12: Review opinion for question 12.

13. Do you have any of the following problems?

a) Leg pain
b) Waist pain
c) Back pain
d) Knee pain
e) No

Table 2.13: Data collection table for question 13

Options Response Count Response Percentage
Leg pain 7 15.6
Waist pain 13 28.9
Back pain 21 46.7
Knee pain 6 13.3
No 16 35.6

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 Leg pain 15.6%

Waist pain 28.9%

Back pain 46.7%

Knee pain 13.3%

No 35.6%

0 5 10 15 20 25 30 35 40 45 50

Response Percentage

Figure 2.13: Review opinion for question 13.

14. What physical problems do you encounter if you clean your floors by yourself?
a) Lower back pain
b) Exhaustion
c) Muscle yanking
d) Roughness of skin on palm
e) I don’t face any problem

Table 2.14: Data collection table for question 14

Options Response Count Response Percentage
Lower back pain 21 46.7
Exhaustion 26 57.8
Muscle yanking 7 15.6
Roughness of skin on palm 15 33.3
I don’t face any problem 6 13.3

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 Lower back pain 46.7%

Exhaustion 57.8%

Muscle yanking 15.6%

Roughness of skin on palm 33.3%

I don’t face any problem 13.3%

0 10 20 30 40 50 60 70

Response Percentage

Figure 2.14: Review opinion for question 14.

15. Do you have any maids available in your area?

a) Yes
b) No

Table 2.15: Data collection table for question 15

Options Response Count Response Percentage
Yes 37 82.2
No 8 17.8

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 17.8%

Yes
No

82.2%

Figure 2.15: Review opinion for question 15.

16. How much does it cost per month to hire a maid to clean the floors?
a) Less than Tk. 500
b) Tk. 500 to Tk. 1000
c) More than Tk. 1000
d) I don’t keep a maid

Table 2.16: Data collection table for question 16

Options Response Count Response Percentage
Less than Tk. 500 0 0
Tk. 500 to Tk. 1000 19 42.2
More than Tk. 1000 23 51.1
I don’t keep a maid 3 6.7

22
 6.7%

Less than Tk. 500

42.2% Tk. 500 to Tk. 1000

More than Tk. 1000

51.1%
I don’t keep a maid

Figure 2.16: Review opinion for question 16.

17. Do you think this expense is high?

a) Yes
b) No
c) I don’t keep a maid

Table 2.17: Data collection table for question 17

Options Response count Response percentage
Yes 29 64.4
No 12 26.7
I don’t keep a maid 4 8.9

23
 8.9%

26.7% Yes

No

64.4% I don’t keep a maid

Figure 2.17: Review opinion for question 17.

18. On a scale of 1 to 10, how satisfied are you with the performance of maids who clean
your home?

a) 1
b) 2
c) 3
d) 4
e) 5
f) 6
g) 7
h) 8
i) 9
j) 10
k) I don’t keep a maid

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Table 2.18: Data collection table for question 18
Options Response Count Response Percentage
1 0 0
2 1 2.2
3 1 2.2
4 3 6.7
5 7 15.6
6 5 11.1
7 12 26.7
8 10 22.2
9 1 2.2
10 1 2.2
I don’t keep a maid 4 8.9

2.2%2.2%
2.2% 6.7%
2.2% 8.9%
1 2 3 4 5

15.6%
22.2% 6 7 8 9 10

11.1%
I don’t keep a maid

26.7%

Figure 2.18: Review opinion for question 18.

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 19. Would you prefer an automated process for cleaning?
a) Yes
b) No

Table 2.19: Data collection table for question 19

Options Response count Response percentage

Yes 42 93.3
No 3 6.7

6.7%

Yes No

93.3%

Figure 2.19: Review opinion for question 19.

20. If you have any physical problem, do you think this product will be a relief for you?
a) Yes
b) No
c) I had no prior problem
Table 2.20: Data collection table for question 20
Options Response count Response percentage
Yes 40 88.9
No 0 0
I had no prior problem 5 11.1

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 11.1%

Yes No I had no prior problem

88.9%

Figure 2.20: Review opinion for question 20.

21. Do you have any prior experience with remote control devices?
a) Yes
b) No
Table 2.21: Data collection table for question 21
Options Response count Response percentage
Yes 24 53.3
No 21 46.7

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 46.7%
Yes
53.3%
No

Figure 2.21: Review opinion for question 21.

22. What is your opinion if you have never used a remote control device?
a) I am excited to learn how to use a remote control.
b) I don't want to learn anything new.
c) I will learn if it is simple and requires little time.
d) I know how to use it.
Table 2.22: Data collection table for question 22
Options Response count Response percentage
I am excited to learn how to use
19 42.2
a remote control.
I don't want to learn anything
0 0
new.
I will learn if it is simple and
17 37.8
requires little time.
I know how to use it. 9 20

29
 20% I am excited to learn how to use a
remote control.

42.2% I don't want to learn anything new.

I will learn if it is simple and

requires little time.

37.8% I know how to use it.

Figure 2.22: Review opinion for question 22

23.Do you believe this remote control room cleaner would outperform traditional room cleaners?
a) Yes
b) No
Table 2.23: Data collection table for question 23
Options Response count Response percentage
Yes 40 88.9
No 5 11.1

30
 11.1%

Yes

No

88.9%

Figure 2.23: Review opinion for question 23.

24. What is your preferable price range for buying a remote control room cleaner?
a) Tk. 10,000 - 20,000
b) Tk. 20,000 - 30,000
c) Tk. 30,000 - 40,000
Table 2.24: Data collection table for question 24
Options Response count Response percentage
Tk. 10,000 - 20,000 36 80
Tk. 20,000 - 30,000 7 15.6
Tk. 30,000 - 40,000 2 4.4

31
 11.1%

Yes

No

88.9%

Figure 2.24: Review opinion for question 24.

25. If this product is available in your region, will you buy it?
a) Yes
b) No

Table 2.25: Data collection table for question 25

Options Response count Response percentage

Yes 42 93.3
No 3 6.7

32
 6.7%

Yes
No

93.3%

Figure 2.25: Review opinion for question 25.

2.4 Customer Requirements

Requirements Rating
Low energy consumption 7
Quiet 4
Space, interior 7
Color, exterior 6
Easy to clean 8
Reliability 9
Low cost 2
Functions 8
Compliance 5
Ease of Use 10
Operating speed 5
Adaptability 3

2.5 Conclusion
Through the survey, we have learned about what the customers are seeking in such a product, we
have received their valuable feedback, and we have also learned about the market demand of the

33
product. With all this important information, we can now proceed to design our product with
specifications that would maximize customer satisfaction.

Chapter 3

Incorporating the Voice of Customer in Product Design with

Quality Function Development (QFD)

3.1 Introduction
Quality means to satisfy customer need. But customers are not supposed to understand
engineering or designing constraints. Thus, Quality Function Development (QFD) appears to
bridge between these two basic parameters.

Quality Function Development is,” Listen to the voice of the market (customers)” which refers to
“Understanding the design problem”. To develop a quality product the design problem must be
understood properly. Quality Function Development basically transfers customer requirements
into technical description that must be designed. QFD helps to make a product that will deliver
customer the satisfaction he seeks for by developing what he wants instead of emphasizing on
the builder’s design only.
However, finding out the technical requirements is also a tough job to do. To figure out the
appropriate design a multi-skilled team collaborates to figure out the necessary designs at various
steps of development. Main advantage of QFD is that it helps to figure out the major pieces of
information and design requirements to merge between the customer needs and technical
expertise.
Some advantages of QFD:
1. Listens to what customer has to say
2. Improves teamwork
3. Production efficiency is improved
4. It is driven by customer requirements, not technological or technical expertise
5. It reduces cost
6. Reduces production time
7. Inspects whether customer requirements are met or not
The customer requirements were collected through a survey. The next step, Generating a “ House
of Quality “ for QFD is done in this chapter.

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3.2 Methodology
To make the house of quality we needed to specify to parameters properly. One was ‘Customer
needs’ and another was ‘Design requirements’ . To collect the customer needs the following
mediums were used:
1. Data from Survey
2. Internet search
3. Educated guess
4. Expert opinion
At first the data collected from the surveys were thoroughly analyzed to find out the basic
customer needs according to our target market. Along with that to connect customer needs with
technical expertise we discussed with some experts in robotics and the related industries. We
also looked up in internet to find what extra features similar products of other companies have
that we could also add to our products. And there were some requirements those customers were
also not sure how to explain. We used our educated guess to figure those out.

3.3 Customer requirement and Engineering Requirement

Relationship:
The relationship between customer requirements and design requirements are given bellow:
Customer Engineering
Relationship Explanation
Requirement Requirement
To vacuum a suction fan will be needed,
Suction fan High which will consume a good amount of
energy
Good motor designs according to need will
Motor Design High
help to save energy consumption.
Height and Weight will increase the torques on the
Weak
Weight motor consuming energy
Low energy To do the suction properly high motor
Motor Speed High
consumption speed will be needed
To move the cleaner fast we will need
Wheel Speed Moderate
wheels delivering high speed.
If the cleaner is used in an environment
Outdoor High except home , more energy will be
required.
The remote control will need external
Remote control Moderate
power supply.
Quiet The water splashing might create some
Water bucket Weak
noise
Suction fan High High speed rotation of the suction fan will
create some noise

35
 The shaft rotation of the motor might create
Motor Speed Moderate
some noise
The wheels are supposed to make some
Wheel Speed Moderate
noise while cleaning
Water bucket will consume a good amount
Water bucket High
of space
Dust bucket is given to collect the lose
Dust bucket High
dust.
Space, For high suction we will need a fan with
Suction fan Weak
interior technically designed wings
The motor is the main heart of the vacuum
Motor design Moderate
cleaner.
The placement of all the components inside
Color and shape Weak
the cleaner is going to determine its shape.
Good color and shape is going to make the
Color and shape High
product look aesthetic
Color,
exterior Low high will give the cleaner accessibility
Height and
High to generally inaccessible places. And low
weight
weight will increase it's portability.
Due to simple design water bucket will be
Water bucket Moderate
easy to clean.
Due to dust this bucket will be a but tough
Dust bucket High
to clean
Easy to clean
Fan wings might become challenging to
Suction fan High
clean
Cleaning the exterior is important for the
Color and shape Moderate
longevity of the product.
The suction fan being an important part of
Suction fan Moderate
the cleaner, it has to be of high quality.
Most of the components of the product are
Motor design High
going to be controlled by the motors.
Motor speed Low High motor speed will ensure good suction.
Wheel speed Low Good wheel speed will ensure fast cleaning
A well written program will ensure the
Program,
High functionality of the cleaner and meet
Reliability Language
customer requirements.
Though the cleaner is mainly designed for
Outdoor Moderate home appliances, it can be use for outdoor
cleaning too.
Having a good user interface will attract
User interface Moderate
more users to use the cleaner
The more easy it is to use the cleaner t, the
Remote control Moderate
more customers will use it.
The water bucket is going to cost a portion
Low cost Water bucket Moderate
of the production

36
 The dust bucket is going to cost a portion
Dust bucket Moderate
of the production
Motor design High A good motor is going to increase the price
Height and Too much weight will consume more
Moderate
weight power thus increasing price.
High speed of motor will consume more
Motor speed Moderate
power, thus more cost
Operational and These are the cost that have to be consumed
High
Fixed cost due to the production and storage system
Creating and maintaining the ser interface
User interface Moderate
is going to increase the cost
The remote is going to cost to manufacture
Remote control Moderate
and design
The motor speed will be controlled my a
Motor Design Low
microcontroller
The motor speed will be controllable by the
Motor speed Moderate
remote controller
The wheel speed will be controllable by the
Wheel speed Moderate
remote controller
A proper program will help to establish all
Program,
Functions High the controls between the cleaner and the
Language
user through a remote controller.
The cleaner will function perfectly for an
Home Moderate
home environment
Building an high end user interface will
User interface High
ensure the cleaners functionality.
A easy to use remote control will help the
Remote control High
customers to engage more
The cleaner will have high compliance for
Compliance Home High
home environment
The suction fan has o be cleaned for good
Suction fan Low
performance
Height and Too much height or weight is going to
Moderate
weight decrease the ease of use of the cleaner
The higher the cleaning speed the easier to
Ease of Use Wheel speed Moderate
use the cleaner
The cleaner will be easy to use in home
Home High
environment
A good remote control will make it easy to
Remote control Moderate
use the product.
A good suction fan will increase decrease
Suction fan High
Operating the cleaning time
speed A good motor design will help to vacuum
Motor design High
more properly.

37
 Height and Too much weight will decrease the
Moderate
wight operating speed.
Well designed motors are going to increase
Motor speed Moderate
the efficiency of the cleaner
Fast movement of the cleaner will increase
Wheel speed High
operating speed
As the outdoor environment has too many
Outdoor Low variables, the operating speed will
decrease.
A user friendly remote control will help to
Remote control Moderate increase the operating speed and decrease
operating time.
Shape will ultimately decide that what type
Color and shape Moderate of places can the cleaner reach to clean
dusts
Height and Height will also have an effect in deciding
Low
weight the adaptability of the product.
Program, The more versatile the code is, the more
Adaptability Low
Language adaptability the cleaner is going to have.
The cleaner is designed for home
Home High
applications
Easy to use control system will increase the
Remote control High cleaners adaptability in various
environments.

38
3.4 House of Quality HAHA A1 HAHA A1
Symbols

+ □ Strong relationship (9)

◊ Moderate relationship (3)

○ Weak relationship (1)

Blank No relationship
+

+
+ ++ ++ +

+ ++
-- +

Specification
Software
Bucket Electrical Physical Mechanical Competitive
Cost Environment System
Symbols Design Design Aspects Design analysis

□: Strong relationship (9)

Cost
Operational and Fixed
Customer Importance

Program, Language
Height and Weight
◊ : Moderate relationship (3) Color and Shape

Remote Control
User interface
Motor Design
Water Bucket

Suction Fan

Wheel Speed
Motor Speed

Our product
Dust Bucket

Panasonic

Hoover
Outdoo
Home
○: Weak relationship (1)

r
Blank: No relationship

Low energy
7 □ □ ○ □ ◊ □ ◊ 7 9 8
Operations Consumption
Quiet 4 ○ □ ◊ ◊ 5 8 8
Space, interior 7 □ □ ○ ◊ ○ 6 7 9
Physical Color, exterior 6 □ □ 8 8 8
Easy to clean 8 ◊ □ □ ◊ 7 6 6
Reliability Reliability 9 ◊ □ ○ ○ □ ◊ ◊ ◊ 7 7 7
Price Low cost 2 ◊ ◊ □ ◊ ◊ □ ◊ ◊ 5 6 9
Functions 8 ○ ◊ ◊ □ ◊ □ □ 5 6 8
Functionality
Compliance 5 □ 8 9 7
Ease of Use 10 ○ ◊ ◊ □ ◊ 7 8 7
Usability Operating
5 □ □ ◊ ◊ □ ○ ◊ 6 8 7
Speed

39
Portability Adaptability 3 ◊ ○ ○ □ □ 9 9 8
Importance rating 97 141 260 236 94 115 129 141 18 153 159 95 105 210
Percent 4.9 7.2 13.3 12 4.8 5.9 6.6 7.2 0.9 7.8 8.1 4.8 5.4 11.4

40