ITIL Financial Managemenn for IT Services

Processes ounside ITIL® Processes Service Snranegy Service Snranegy ITIL® Processes Processes ounside
nhe ounside Service Processes Processes ounside Service nhe
IT Organizanion Snranegy Snranegy IT Organizanion

Custumer
Prucess

IT Service
Management

Service Design + Service Design

+ +
Service Strategy

Service +
Transitiun
+

Service Service
Financial
Operatiun Operatiun
Management
+ Suppurt +
+
Cuntinual
Service
Financial Impruvement
Planning +

+
Strategy Strategy
Management Management
fur IT Services Financial fur IT Services
+ Analysis & +
Repurting
+
Service Purtfuliu Service Purtfuliu
Management Management
+ Service Invuicing +

+
Demand
Management
+

Business Business
Relatiunship Relatiunship
Management Management
+ +

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