Acharon, Rafael Russ I. CBME102 BSBA-FM1 Ma’am Wilma A.

Mercado, DBA

When it comes to the dimension of quality of the product that I recently

purchased which is the Jordan shoes, I can tell that the functionality or performance of
the product is great from the tip to the back. Because of the dynamic circles it is well
fashioned when you wear it and it is also made of soft leather and fabric that prevent
your feet from hurting and swelling, lateral and diagonal movements are particularly
impressive because it goes well when you are doing sports. The friction ground
performed admirably on both clean and dusty indoor courts, and it would likely perform
excellently outside as well. When it comes to portability of the product, it is much
portable based on the fact that you can put it inside your bag or you can even carry it
because it is lightweight and the materials used are mostly made of soft and high-quality
fabrics, you won’t have a hard time carrying the Jordan shoes compared to any other
shoes you can see in the market. The maintainability of the product is quite excellent
because the shoes does not moisture quickly. It is also tested that even though it might
get wet due to rain, the elasticity and quality of the shoes is not affected. It is not
expensive to maintain the product because you can wipe and clean it on your own. The
product is quite efficient because they can make bulk products of the certain design
without affecting the supply of their other shoe models and the quality itself of the
product, they are manufacturing. You can really tell that the quality is excellent. Aside
from the efficiency, the reliability of the product is well known because the product
speaks for itself. as it provides great comfort and support, unlike other products in the
market. As such, they don’t have false advertisement because all of the statement
regarding to their advertisements are true. People are always on the lookout for shoes
that can provide them with more support and comfort, which is why the Air Jordan is so
popular and reliable. The quality of the product when it comes to usability is that the
shoes is easy to use and it is quite last longer. The shoes are simple to take off and put
on, and the weight and pinch are mild. the products work the same regardless of
whether they have been worn in the early hours, noon, or nighttime. When it talks about
the quality of customer service of the product it is quite good because they are
responding quickly when you have questions to inquire, they greet you and they are
modest. They are also quite knowledgeable of their product. They can easily explain the
solution to the problems. When it comes to service design is good because the
customer can easily access their services and they are directly improving the
Acharon, Rafael Russ I. CBME102 BSBA-FM1 Ma’am Wilma A. Mercado, DBA

experience of employees and customers. Lastly, in terms of service delivery, it takes

only several days for your product to be delivered in your house if you ordered online
which shows a really good service delivery, it is also wrapped in bubble wrapped in
order for the product not to be scratched and have dents during the delivery.