Customers reported that most orders were made without tablets due to freezing issues, orders and food availability were often wrong, and some customers still required cash payments. The main problems stemmed from tablet issues and staffing shortages. Next steps include installing virus protection on tablets, hiring more staff, and clarifying the optional cash policy.
Customers reported that most orders were made without tablets due to freezing issues, orders and food availability were often wrong, and some customers still required cash payments. The main problems stemmed from tablet issues and staffing shortages. Next steps include installing virus protection on tablets, hiring more staff, and clarifying the optional cash policy.
Customers reported that most orders were made without tablets due to freezing issues, orders and food availability were often wrong, and some customers still required cash payments. The main problems stemmed from tablet issues and staffing shortages. Next steps include installing virus protection on tablets, hiring more staff, and clarifying the optional cash policy.
According to the customers, most orders were made without the
use of the tablets, the check out process took longer, the food to be serves to the customers took longer, and the preferred food were either wrong or some were not available. Overview Most of the problem came from the tablets and the shortage of staffs Findings
The tablets were freezing
Orders were wrong The use of cash was also required for some customers Next Steps The installation of virus on the tablet Hire new staff The cash policy should be made available and optional Next Steps