1. Summary: Choosing Tablets as per required specifications. Installation of Tablets. Installation of software for ‘Sauce & Spoon’. Training staff for the new setup & ecosystem. 2. Overview: Customer satisfaction. Achieving revenue Improving customer and ease of ordering from table 3. Findings: 80% customers found it effective by using tablets which improved order times. 20 percent of customers found it bit new & difficult to use tablets. 10% of customers insisted to use Menu to order food. 3% of customers found issues with software/bugs/user experience (UI/UX) issues.
4. Next Steps: To improvise ordering & software experience. To install more tablets to other locations To fix bugs and improve the ordering experience.