STUDENT SNAPSHOT

Silvia Ortiz
Advanced Diploma of International Hotel and Resort Management

“I really enjoy living in Canberra. I came for eight months from Spain COURSE DESCRIPTION
and am still here three-and-a-half years later. Canberra offers you a Prepare for a career that gives you the
relaxed country lifestyle. No traffic jam, no stress. It is a multicultural city. opportunity to travel and see the world!
CIT’s Advanced Diploma of International
Canberra also hosts many corporate guests and runs big events. This
Hotel and Resort Management
means lots of hospitality positions are available, which is great for
(10060NAT) (CRICOS: 088023K) is a
students. The teachers were experienced in the hotel environment, and I
unique and dynamic course that combines
really enjoyed the hotel site inspections. It was very practical.
theoretical and practical education. Learn
The internship aspect assists you in your studies and with your career. transferable business and management
My internship gave me the opportunity to see how people work in each skills while you prepare for an exciting
area of a hotel, what they do, and how their operations affect the front career in the booming hotel and resort
office where I worked. management industry.

CRICOS No. 00001K – RTO Code 0101 – MAR 2016 –160033

I’m working in the same hotel where I did my internship. I started doing
some casual shifts at reception after class. When I finished my studies CONTACT
I was able to work more, and then a vacancy in the HR department Canberra Institute of Technology
opened up. I applied and I got the administrative HR officer position. I International Services Unit
really love HR. I always wanted a place in this department. T. +61 2 6207 4662 | E. isu@cit.edu.au
At CIT I felt like I had a second family. The teachers were incredibly W. www.cit.international
approachable and helpful, and my classmates have become good
friends and great professionals.”
 STUDENT SNAPSHOT

Silvia Cuthbertson
Advanced Diploma of International Hotel and Resort Management

I love the hospitality world. I’m currently a Service One Duty Manager –
it’s like a control hub for the hotel, dealing with guest issues, inquiries, COURSE DESCRIPTION
VIPs and interdepartmental communications. Prepare for a career that gives you the
I found the mix of theory and practical lessons at CIT was balanced in a opportunity to travel and see the world!
way that made it easy to grasp concepts, and the teachers were friendly CIT’s Advanced Diploma of International
and helpful, going above and beyond to ensure everyone understood Hotel and Resort Management
what was being taught. (10060NAT) (CRICOS: 088023K) is a
The course was fun, engaging and educational. It encouraged class unique and dynamic course that combines
interaction and originality. I had the most fun running a pop-up coffee theoretical and practical education. Learn
shop at the GIO stadium as a group project. We had to come up with an transferable business and management
idea to bring to life in support of a charity of our choice. skills while you prepare for an exciting
I was very lucky to win an internship through an open interview with career in the booming hotel and resort
management industry.

CRICOS No. 00001K – RTO Code 0101 – MAR 2016 –160033

Canberra’s newest boutique hotel, Hotel Hotel. I worked fulltime as one of
the front office duty managers. I still love working at the front desk.
As part of my studies I also learnt banquets and functions, catering, CONTACT
buffet and a la carte service as well as front office duties. I got to meet Canberra Institute of Technology
the then Prime Minister Julia Gillard, Geoffrey Rush - one of my favourite International Services Unit
actors, Guy Sebastian and one of my country’s senators (from Kenya). T. +61 2 6207 4662 | E. isu@cit.edu.au
It was also an honour to share my experiences with high school students W. www.cit.international
as part of CIT TASTE 2014, and encourage them to consider CIT as their
TAFE of choice. I would gladly recommend CIT to anyone considering
studying in the nation’s capital.