Professional Documents
Culture Documents
COURSE SYLLABUS
National Goal : The attainment of globally competitive Filipinos through quality and excellent education, relevant and responsive to changing environment,
accessible and equitable to deserving students, and efficient and effective in optimizing returns and benefits.
Vision : A high quality corporate science and technology university.
Mission : SLSU will:
produce S and T leaders and competitive professionals;
generate breakthrough research in S and T based disciplines;
transform and improve the quality of life in the communities in the service areas;
be self-sufficient and financially viable.
University Goals : Develop comprehensive curricula to produce the science and technology-leaders as well as competitive professionals.
Goal: : The Office Administration Department aims to produce graduate equip with office administration and entrepreneurial skills and
competencies for global competitiveness.
Objectives: : The Bachelor of Science in Office Administration graduates would be able to:
1. Acquire working knowledge on core cluster of general and business courses.
2. Have the sufficient exposure to real work environment.
3. Demonstrate specialized skills for self and corporate employment.
4. Demonstrate understanding and appreciation on corporate social responsibilities.
Program Outcomes
The minimum standards for the BS Office Administration are expressed in:
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Common to all programs in all types of school
V. Course Description:
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Course Outcomes Program Outcomes
KNOWLEDGE
1. Describe the nature, elements, and functions of
verbal and nonverbal communication in various and I I I I D I D
multi-cultural contexts;
2. Explain how cultural and global issues affect
I I I D D
communication;
3. Determine culturally appropriate terms,
I I I D D
experiences, and images;
4. Evaluate multimodal texts critically to enhance
I I D
receptive (listening, reading, and viewing) skills; D
5. Summarize the principles of academic text structure; I I I I I
SKILLS
6. Convey ideas through oral, audio-visual, and/or
web-based presentations for different target
I I D I I I I I I
audiences in local and global settings using
appropriate registers;
7. Create clear, coherent, and effective communication
I I I I I I I I
materials;
8. Present ideas persuasively using appropriate
language registers, tone, facial expressions, and I I I I I I I I I I
gestures;
9. Write and present academic papers using
appropriate tone, style, conventions, and refence I I I I I I I I I I I I
style;
VALUES
Teaching-Learning
Intended Learning Outcomes (ILO) Content Allotted time in Assessment Tasks Instructional
Activities
Hours Materials
At the end of the module, the students MODULE 1: THE In order to attain the
must have: HUMAN learning outcomes,
COMMUNICATION students must complete
1. Define communication PROCESS IN the following enabling
CONTEXT activities:
2. Explain the nature, elements,
functions and characteristics Topic 1: Nature of Topic 1: Students are to
of verbal and non-verbal Communication draw their own
communication processes in
communication model
various functional and Module
multicultural settings that demonstrates how
13.5 Brainstorming they interact with other PDF
3. Draw own communication
Reading people.
model
4. Elucidate the principles of
communication
5. Illustrate examples to Topic 2: Topic 2: Students are to
actualize some key Communication write a dialogue which
communication principles Principles and Ethics shows prinicples in
6. Create a dialogue applying the communication
principles of ethical
communication
7. Evaluate multimodal texts Topic 3: Visual Topic 3: Students are to
critically to enhance receptive Communication and
skills make a visual
the Multimedia
8. Differentiates visual literacy presentation (brochure,
from multimodality poster, collage)
9. Design multimodal materials
Values: Observed openness to new
knowledge learned.
At the end of the module, the students MODULE 2: In order to attain the
must have: COMMUNICATION learning outcomes,
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1. Distinguish the different kinds FOR VARIOUS students must complete
of speeches PURPOSES the following enabling
2. Write a speech. 13.5 Reading Module
activities:
3. Identify different speeches Video showing Video
according to mode of delivery Topic 1: Types of Brainstorming Topic 1: Students are to
4. Write a speech Speeches make an advertisement
about a certain product.
Values: appreciated importance of
words/language Topic 2: Modes of Topic 2: Students are to
Delivery record themselves
presenting a speech
about a certain topic.
At the end of the week, the students must MODULE 3: In order to attain the
have: COMMUNICATION learning outcomes,
FOR WORK students must complete
1. Discuss the rudiments of an oral
PURPOSES the following enabling
presentation;
activities:
2. Familiarize themselves with Reading MODULE
common practices in delivering 13.5 Brainstorming Topic 1: Students are to
Topic 1: Oral prepare a pre-
oral presentations at the
Presentation in the presentation
organizational and intercultural
Work Place questionnaire, to
levels;
3. Make a poster or lecture organize the
presentation about a pressing presentation, and to
Topic 2: Conducting deliver a presentation.
social issue;
4. Familiarize themselves with the a Meeting and
Writinig a Memo Topic 2: Students are to
procedures in conducting a write a memorandum.
meeting using parliamentary Topic 3: Business
procedures; Letters Topic 3: Students are to
5. Construct a well-written memo rewrite the original
based on specific work situation; messages using the
6. Trace the organizational structure guidelines in business
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of a well-written business letter; letter writing, to revise
and statements and
7. Write business letters based on business letter, and to
the situations given. construct a mailing
envelope.
Values: Promote the need of completing
every task correctly in accordance to
rules.
At the end of the week, the students must MODULE 4: In order to attain the
have: COMMUNICATION learning outcomes,
FOR ACADEMIC students must complete
1. Developed academic literacy; PURPOSES the following enabling
2. Adopted awareness of audience activities:
and context in writing using
English for academic purpose; Topic 1: Foundation Topic 1: Students are to MODULE
3. Applied understanding of the of English for make an essay based on
Academic Purposes Reading their preferred topic
concept in academic writing; 13.5 Brainstorming and write a rhetorical
4. Elucidated the essential concepts
of academic honesty; analysis.
5. Exhibited credibility and
reliability in the preparation of a
Topic 2: Academic Topic 2: Students are to
working bibliography;
Integrity describe a given
6. Documented sources of pictures, and compose
information responsibly; their own notecards.
7. Exhibited a systematic approach
in writing an academic paper; Topic 3: Writing a Topic 3: Students are to
8. Showed responsibility in citing Research – Based write an article for a
authors of literature reviewed; Journal research journal.
and
9. Wrote an article for a research
journal.
VIII. References:
Adler, R., Elmhorst, J. M., & Lucas, K. (2012). Communicating at work: Strategies for success in business and the profession. NY: McGraw Hill.
Bullock, R. and Goggin, M. (2013). The Norton field guide to writing (3rd edition). W.W. Norton and Company
Business Management Daily (2018). How to write meeting minutes. Retrieved from https://training.businessmanagementdaily.com/3381/meeting-minutes-2/
Chase, R. and Shamo, S. (2013). Elements of effective communication (4th edition). Washington, Utah: Plain and Precious Publishing.
Dainton, M. and Zelley, E. (2015). Applying communications theory for professional life. A practical introduction (3 rd edition). Sage Publications.
Gamble, Teri K. and Michael Gamble.2005.Communication Works. International Edition. New York: McGraw-Hill.
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McKay, D. R. (2017). How to take meeting minutes. Retrieved from https://www.thebalance.com/how-to-take-meeting-minutes-524780
Mooney, A. Peccei, J.S. La Belle, S. et.al. (2010). Language, society and power: An introduction (3 rd edition). London: Routh Ledge
Saylor, J. H. (2006). Conducting effective meetings workbook: A basic business victory guide. USA: The Business Coach.org.
Searles, G. (2014). Workplace communication: The basics (6thedition). Boston: Allyn and Bacon.
Seiler, W. and Beall, M. L. (2011). Communication: Making connections (8th edition). U.S.A.: Allyn and Bacon
Sharma, S. (April 2016). Speech is important to human development. Retrieved from https://www.quora.com/Why-is-speech- important-to-human-
development
Stuart, P. R. (May 2011). Speeches types and some examples. Retrieved from http://www.nsknet.or.jp/~peterr-s/index.html
The Communication Trust: Every Child Understand. Speech, language and communication: Information for managers and school staff. Retrieved from
https://www.thecommunicationtrust.org.uk/media/13565/managers_pack_final_final_8th_may.pdf
The Institute of Chartered Accounts of India. Communication ethics. Retrieved from http://www.icaiknowledgegateway.org/littledms/folder1/chapter-16-
communication-ethics.pdf
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Weintraut, A. (n.d.). Writing an editorial. Retrieved from https://www.geneseo.edu/~bennett/EdWrite.htm
X. Grading System:
Student’s Learning Task 80 %
Portfolio 20 %
TOTAL 100 %
XI. Provision for Flexibility:
Students with special needs shall be dealt with appropriately depending on the course’s activities/requirements.
VERBAL CONTENT
VISUAL CONTENT
SUPPORT
CONTENT
PRESENTATION
TYPE
IDEAS/CONTENT Ideas are expressed in a clear Ideas are expressed in a pretty Ideas are somewhat The letter seems to be a
and organized fashion. It is clear manner, but the organized, but are not very collection of unrelated
easy to figure out what the organization could have been clear. It takes more than one sentences. It is very difficult to
letter is about better reading to figure out what the figure out what the letter is
letter is about about.
FORMAT Complies with all the Complies with almost all the Complies with the several Complies with less than 75%
requirements in a requirements for a requirements for a of the requirements for a
memorandum/business letter memorandum/business letter memorandum/business letter memorandum/business letter
GRAMMAR Writer makes no error in Writer makes 1-2 error/s in Writer makes 3-4 errors in Writer makes more than 5
grammar grammar grammar errors in grammar
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RUBRIC IN GRADING THE EMPLOYMENT INTERVIEW
CRITERIA 5 4 3 2
RÉSUMÉ Résumé is complete and Résumé has detailed Résumé has few errors and Resume has poor formatting
perfect. It has detailed description of experiences lacks details of the and there are a lot of
description of experiences and skills but there are few applicant’s experiences and grammatical errors.
and skills errors skills Experiences and skills are
nor detailed
CONTENT OF ANSWERS Applicant’s answers are Applicant’s answers are Applicant’s responses are Applicant only answers with
well-constructed, he/she well-constructed, but too short/vague. Responses yes or no. Responses does
shows confidence in he/she shows a little do not answer the question. not answer the questions
responding and gives confidence in responding given.
examples and gives examples.
SPEAKING ABILITY Applicant speaks clearly all Applicant speaks clearly all The applicant mumbles Applicant speaks too quietly
the time. He/she uses the time. He/she uses occasionally. He/she stops or lonely. He/she uses
proper diction and easy to sometimes make errors in in answering the questions. inappropriate language and
converse with. grammar has a poor grammar and
diction.
GENERAL ATTITUDE Interested and enthusiastic Seems interested but could Shows little interest and Passive/indifferent
be better prepared enthusiasm
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RUBRIC/CRITERIA IN CONDUCTING A MEETING
CRITERIA 5 4 3 2
EXECUTION The meeting is done in a The meeting is done in a The meeting is somehow done The meeting is badly executed
proper (follows the format proper way (follows the in a good way.
and guidelines in conducting aformat) but it could be more
meeting) and good way which effective if it was rehearsed in
makes it effective. the first place
ILLOCUTION The participant in the meetingThe participant in the meeting The participant in the meeting The participant in the meeting
has good diction and makes no has good diction and makes no has good diction and makes 3- has bad diction.
error in grammar in speaking 1-2 error/s in grammar while 5 errors in grammar while
speaking speaking
MINUTES OF THE MEETING The minutes of the meeting is The minutes of the meeting is The minutes of the meeting is The minutes in not
clear, comprehensive and complete and somehow and somehow complete and comprehensive and lacking.
complete comprehensive comprehensive
OVERALL PRESENTATION The presentation is excellently The presentation is excellently The presentation good. The The presentation is poorly
executed. The presenters used executed. The presenters used presenters did not use props executed.
props which makes the minimal props which makes
presentation more effective. the presentation more
effective.
CATEGORY A B C D E
(5) (4) (3) (2) (1)
Analysis Specific, developed Analysis is generally General and/or Analysis is sparse and No relevant analysis and
analysis, and insightful sound but could be more undeveloped analysis. lacks insight. insightful observations
30 points observations specific or insightful in made.
some areas.
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Supporting Details Support information is Support information has Support information has An attempt has been No support information
related to analysis and minor weaknesses major weaknesses made to add support found or irrelevant.
20 points supportive of the relative to analysis relative to analysis information, but it was
topic /subject. and/or support of the and/or support of the unrelated or confusing.
topic/subject. topic or subject.
Focus Maintains focus on May exhibit minor May lose or exhibit May fail to establish No analytical focus
topic/ subject lapses in focus on topic/ major lapses in focus on focus on topic/ subject. found.
20 points throughout response. subject. topic/ subject.
Writing Fluency: Clear, Demonstrates skilful Demonstrates Writing fluency is
Demonstrates minimal Writing is not fluent –
Concise, Correct writing fluency, exhibits reasonable writing lacking, exhibits severalwriting fluency, exhibits unreadable.
few or no mechanical fluency, exhibits few mechanical errors. numerous mechanical
15 points errors. mechanical errors. errors.
APA and Sources are cited Sources are cited, but Sources are cited, but Some of the sources are Sources are not cited at
Documentation correctly in the there are a few errors in there are several errors not cited and/ or the all.
document and on the the format. in the format. format is not correct.
15 points reference page.
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