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Nursing Inquiry 2009; 16(3): 251–260

Feature

Discourses of anxiety and


transference in nursing practice: the
subject of knowledge
Alicia M Evans,a David A Pereirab and Judith M Parkerc
aDeakin University, Burwood, bPrivate practice, Melbourne, cUniversity of Melbourne, Melbourne, Vic., Australia

Accepted for publication 1 December 2008

EVANS AM, PEREIRA DA and PARKER JM. Nursing Inquiry 2009; 16: 251–260
Discourses of anxiety and transference in nursing practice: the subject of knowledge
The nurses’ relationship to knowledge has been theorised in a variety of different ways, not the least being in relation to medical
dominance. In this study, the authors report on one of the findings of a case study into nurses’ anxiety informed by psycho-
analytic theory. They argue that the nurse’s subjection to the knowledge of the other health professional, inclusive of the
doctor, can be a transference arising in the context of anxiety for the nurse. Grasped by anxiety, the nurse finds their own
knowledge insufficient and in this moment can operate a transference to their non-nursing colleague, who obligingly, responds.
This transference is not present in the change-of-shift handover report though, when the other’s knowledge is suspect, even
open to derision. Thus, this reference to the knowledge of the other is not consistently present in nursing and can be seen to
be just one way that nurses organise themselves in relation to anxiety. Therefore, those wanting to break down the medical
dominance of the nursing profession might consider other ways nurses might organise themselves in relation to anxiety, so that
the political dominance of the other is not reinforced via transference to that other.
Key words: anxiety, knowledge, medical dominance, psychoanalysis, transference.

In this study, we report one of the findings from a doctoral started to read studies on anxiety and group dynamics.
study that considered how anxiety might be understood to A seminal paper on the topic of anxiety and nursing is
function as an organiser of clinical nursing practice (see Menzies (1959) paper; a work that has been identified as
Evans 2005). The problem that gave rise to the doctoral an exemplary study and is extensively cited in the nursing
study came from the first author’s nursing practice. Some literature (Rafferty and Traynor 2002).
years ago, after many years of clinical practice, the first Menzies, a psychoanalyst, was working at the Tavistock
author was appointed as a Nurse Unit Manager (NUM). Institute of Human Relations in London at the time her
The experience of managing and leading a nursing work- study was published, where there was considerable interest
group (as opposed to being a group member) was both in organisational and group consultation informed by
new and initially difficult in many ways, most particularly Bion’s significant work on groups (Winship and Hardy
in relation to understanding the group’s dynamics. The 1999). Bion’s approach to psychoanalysis followed that of
ideal of democratic process and consultation were impor- Melanie Klein (de Board 1978 ⁄ 1993a) and is but one of a
tant to the first author as a newly appointed NUM, how- number of further theorisations of psychoanalysis following
ever, the more she attempted to practise these ideals, the Freud.
more unsettled and demanding the group became. In an Contemporary work in this area is conducted at the
attempt to conceptualise something of this dynamic, she Tavistock Clinic in London. Obholzer (1998), for example,
argues that organisations manifest aspects of human charac-
Correspondence: Alicia M Evans, School of Nursing, Deakin University,
ter and as such anxiety can be relevant to an analysis of their
221 Burwood Hwy, Burwood 3125, Vic., Australia. functioning. Just as a subject can respond to their anxiety by
E-mail: <alicia.evans@deakin.edu.au> ignoring it, and any associated difficulties, through strict

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AM Evans, DA Pereira and JM Parker

adherence to individual rules and schedules, so work at has been called an anti-intellectualism in nursing (see
the institution can become structured and administered Walker 1997), on how nurses have been portrayed as an
with strict adherence to institutional rules and schedules. un-thinking workforce (see Dartington 1998) and the role of
Another psychoanalytically informed theorisation of organ- ritual in nursing practice in its function of eliminating the
isations, such as health services, is that they function at need for thinking (Menzies 1959). Medical dominance
a social level to keep anxiety about death at bay. Indeed (Willis 1989, 2006) is yet another way to explain the position
Obholzer (1998, 171) suggests that a health service could be of the non-medical professions in relation to an apparent
more aptly renamed a ‘keep-death-at-bay’ service and this subjugation to the medical profession and their knowledge.
might explain, in some way at least, the outrage expressed More recent work on the nursing profession’s position in
when advanced medical technologies are not made available relation to knowledge has been put forward by Gordon and
to all in the developed world (Obholzer 1998). Nelson (2006) who argue that nurses privilege the apparent
While some work has been undertaken on anxiety in virtues of the profession at the expense of knowledge and in
relation to group and institutional dynamics from a psycho- doing so carry on a tradition that at one time was helpful to
analytic perspective in the Kleinian tradition (see e.g. Obholzer the profession but no longer remains so.
and Roberts 1998),1 there is little on this topic from a Lacan- Aforementioned are a few of the ways that the nursing
ian psychoanalytic perspective and negligible in relation to profession’s relationship to knowledge has been theorised.
nursing work-groups or indeed in the field of nursing. For One might perhaps question whether the nurse’s relation-
example, a search of the database Citation Index for Nursing ship to knowledge is of importance though, given that much
and Allied Health (CINAHL) – full text, on 9 April 2008, of health-care is conducted in a multidisciplinary team and
using the term ‘Lacan’ with no limiters, identified only six considered more relevant is that the necessary knowledge is
papers. located somewhere and is accessible to the nurse. However,
Therefore, a Lacanian psychoanalytic theorisation holds it has been argued that the hallmark of a professional is that
the prospect of bringing another dimension to the topic of they create and apply their own body of knowledge and this
anxiety in nursing, as we have argued elsewhere (see Evans, forms the basis of their professional authority, an authority
Pereira and Parker 2008), and potentially provides another that bears a relationship to how well the administrative
way to think about both how anxiety might manifest in a authority can be challenged (Etzioni 1969) and a knowledge
nursing work-group and how nursing work is organised. that counts in terms of social influence (Katz 1969). This
In addition, the psychoanalytic concept of transference capacity to have professional authority and social influence
might also be considered relevant in this context. For exam- could bring to bear on the situation where a hospital admin-
ple de Board (1978 ⁄ 1993b) discusses the relevance of istration aims to dismantle a nursing service, as was the case
transference to group behaviour via the work of Freud’s described by Weinberg (2006). Not only this, but it has been
colleague, Ferenczi. However, although transference is often said that being able to articulate that knowledge to hospital
defined as a strong feeling being transferred unconsciously administrators, in a way that clearly illustrates the relevance
from one person to another (e.g. see Dartington 1998), or as of nursing knowledge and practice to health outcomes, is
either a displacement or projection (e.g. see Rycroft 1972), important in terms of maintaining the employment of a suf-
these are not the only ways to theorise transference in psy- ficient number of nurses to provide adequate treatment to
choanalysis. Lacan’s theory of transference, more so in its latter patients (Weinberg 2006). Thus, we contend that the
formulations, incorporates the idea of a subject of knowl- nurse’s relationship to knowledge is of considerable signifi-
edge; a concept that will be elucidated later in this paper, as cance, both to nurses and their patients. In this study, we
it becomes particularly relevant to our theorisation of the extend the aforementioned theorisation of nurses’ relation-
nurse and their knowledge. ship to knowledge by considering how anxiety may contrib-
The field of knowledge and the nurse’s relationship to it ute to the way the nurse is positioned in relationship to
is of interest to the analysis presented in this study. The topic knowledge.
of the nurse and their relationship to knowledge has been
considered from a number of perspectives. For example, in THEORETICAL FRAMEWORK
the nursing literature, there has been consideration of what
Jacques Lacan, an influential French psychoanalyst
1Although this text has the term ‘stress’ in its subtitle, in psychoanalysis the theory
(1901–81), claimed his work to be a ‘return to Freud’ in
being worked is more akin to that of ‘anxiety’ than ‘stress’, following Freud’s work reference to his critique of both the British school of psycho-
on anxiety. analysis (inclusive of the theories of Anna Freud, Melanie

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Klein and the object relations school) and the field of ego unconscious, does not have material form, but rather is
psychology for eliding some of the more radical aspects of ‘unrealized’ (Lacan 1977a, 30).
Freud’s work. Important to understand in this ‘return’ was However, sometimes this intangible ‘what is wanted’
that Lacan did not aim to rediscover some lost Freudian (the desire of the Other) is given apparent substance by
ideas, as an archeologist might, but rather to consider the subject’s designation of an object that demands some-
Freud’s work in the light of philosophy and structural thing of the subject, be it called ‘workload’ or one’s man-
linguistics (Roudinesco 1997). ager, for example. That is, the subject’s experience of
Lacan’s theories of anxiety and transference are of par- anxiety and the associated unease about something being
ticular relevance to the argument being developed in this required of them (something required that they have no
study. Lacan contended that anxiety was produced with the knowledge of) can result in the apparent materialisation of
approach of the desire of the Other (Lacan 1962 ⁄ 2002). This this ‘something wanted’ via a designation of an external
‘Other’ is quite different to any notion of the ‘other’ though, object or person as the one who wants something of the
as the latter represents one’s ego (Lacan 1955 ⁄ 1988b) and subject. This apparent materialisation of ‘what is wanted’
that of one’s correspondent (Lacan 1955 ⁄ 1988a); rather the can be considered as a ‘stressor’ in some other concep-
Other bears a relationship to the function of speech (Lacan tual frameworks. However, in a Lacanian theorisation, this
1955 ⁄ 1988b). That is, the Other bears a relationship to ‘what is wanted’ bears reference to the Other, of language,
language and the subject’s subordination to it, referring to rather than being a ‘stressor’ external to the subject and
the way the subject is grasped by language. operating on them.
Another way the subject can unwittingly attribute
And in so far as we are the subject who thinks, we are impli-
cated in a quite different way, in as much as we depend on substance to this immateriality of the Other (the uncon-
the field of the Other, which was there long before we came scious) is by designating an other in the place of the Other.
into the world, and whose circulating structures determine When this happens, a transference can said to be operating.
us as subjects.(Lacan 1977a, 246)
That is, when there is a subject ‘supposed to know’ (supposed
Related to the Other is the notion that there is a knowl- of this knowledge of the Other), then there is transference to
edge of the subject that is not known to them (Lacan 1975). this other in the place of the Other (Lacan 1977b). In other
Another way of considering a knowledge of the subject that words, there is always a knowledge of the subject that the
is not known to them is via the concept of the unconscious. subject does not know about (one might call it the uncon-
This Other of the subject bears a relationship to the subject’s scious or the Other). When one positions an other in the
unconscious, and to the function of speech. The dream, for place of the Other (which is not a deliberate or conscious
example, is not an unfathomable mystery as it can be read in action), then the knowledge of the Other becomes attributed
relation to what the subject speaks of it (Lacan 1975), and to this other. It seems the other has certain knowledge and is
yet prior to its analysis the dream can represent a knowledge thus considered a ‘subject of knowledge’ by the one who has
of the subject that is unknown to them. the transference.
The subject is born into a symbolic world, one of Put another way, while it is that the Other does not exist
language and of generations of prior family. Within this, the in any material way, other subjects (little others) or things
child can be considered as one link in a circuit that they (such as stressors or institutional demands for example) can
are integrated into. This circuit is one in which the child’s be given the status of Other by the subject, although this is
parents are also integrated (Lacan 1955 ⁄ 1988a). This inte- not a conscious designation. When this occurs, others come
gration within a circuit also finds expression in the notion of to stand in for the Other of the subject, to which the subject
discourse and discursive practices as theorised by Foucault then subordinates themselves. In this way, something of this
(1991); notions that have also informed the study reported supposed subject of knowledge seems to materialise in the
here. form of an-other person (or institutional policies, proce-
When the subject is in a state of anxiety, they experience dures, rules, etc.) who is designated as knowing. This is, put
the desire of this Other and are found to be insufficient. albeit briefly, the later formulation of Lacan’s formulation of
Something is wanted of the subject by the Other in this transference. If this other (in the place of the Other when
moment and it produces in the subject the question ‘What do transference is operating) provides an answer to what is
you want of me?’ (Lacan 1962 ⁄ 2002). However, the Other, as wanted, this then may ease the anxiety for the subject as the
a site of unknown knowledge, does not exist anywhere, that question of what is required appears to materialise and make
is, except in language. The Other, when taken up as the itself known.

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METHOD In keeping with this idea, repetitions were identified in the


field notes and these were analysed in relation to psychoana-
We report on one of the findings from a study of clinical lytic theory.
nurses practicing in a medical ward of a publicly funded Approval for the study was granted from both the
teaching hospital in an Australian capital city. The aim of the Human Research Ethics Committee of the hospital of the
study was to consider how nurses organised themselves in study site and the University of Melboume and fieldwork
the clinical setting and whether a psychoanalytic theorisation commenced after participant consent was given. Pseud-
of anxiety might lend itself to an explanation of some of the onyms are used throughout the paper.
nurses’ group dynamics.
In a psychoanalytic tradition commenced by Freud, THE NON-NURSING PROFESSIONAL’S
the case study was the chosen method. Case study is a an
POSITION IN THE NURSING HANDOVER
approach particularly suited to research into complex social
phenomena of an organisational, social or political nature The incoming nurses attend a handover where the nurses
(Luck, Jackson, and Usher 2006) and allows the case to be gather together, in private, to receive a report from the previ-
considered in all its complexity rather than be broken into ous shift of nurses, often conducted by the most senior nurse.
disaggregated variables (Sandelowski 1996) This was a case As this was a nursing-only forum, the other health profession-
of nurses and how they organised themselves, that is, as a als were represented only in the speech of the nurse. Of the
group; what might otherwise be called group dynamics in many non-nursing professional groups represented on the
nursing. ward of our study, the doctor2 was the professional colleague
Field notes were taken during 17 periods of observation mentioned the most; not surprising given they were the non-
conducted on the medical ward during 2002. The hospital nursing professional that the nurses engaged with most
was well established and highly regarded. All the nurses were during their working day. However, there were references to
registered with the state registering authority and had a other non-nurses in the handover, for example:
3-year undergraduate preparation, be that hospital-based or
at a university. Industrial negotiations had afforded nurse– son wants to see the dietician as well as the doctor.
(Fieldwork 2)
patient ratios of one nurse to four patients.
nearly needed to call security staff. (Fieldwork 6)
On this ward, a patient’s condition could deteriorate rap-
idly and a sense of the arbitrary was palpably present. This However, this was the exception as it was to the doctors that
was illustrated by how, between shifts, a patient might either the nurses overwhelmingly referred during the handover.
have become well enough for discharge or alternatively dete- On occasion, the doctor ⁄ s were referred to as ‘the doctor’
riorated and possibly died. Medical emergencies, while not (as in the extract above), as ‘the unit’ (meaning the medical
occurring on all shifts, or indeed on all days, nonetheless unit), ‘the covers’ (the covering medical unit) or by way of
were not uncommon. The introduction of various adminis- medical specialty. For example:
trative systems into the hospital had resulted in patients
being discharged home earlier than in previous times, and So the unit can do that. Maybe when they see how difficult
it is, they’ll. (Fieldwork 8)
consequently the patients were all acutely unwell.
Please pass on to the neuro people. (Fieldwork 2)
The field notes were not considered to be ‘empirical
data’, consistent with the assumption that the first author’s On one occasion a doctor was referred to by name:
presence in the field changed it in some way (Sandelowski
and Barroso 2002). The field notes consisted predominantly Brendan said … Brendan’s been here a bit … Brendan’s
around today … In the end the covers just said pull it out …
of what was said in the field rather than observations of it, Brendan wrote a big note in the history. Patient must, must,
thus an approach to analysis that was not inconsistent with must have a catheter. (Fieldwork 14)
discourse analysis was taken, with recourse to Power’s (1996)
However, the references to the medical staff in these terms
argument that discourse analysis is not conducted according
were far less frequent than the nurses’ repeated reference to
to a recipe, rather, research concerning itself with discourse
the doctors as ‘they’. For example:
is directed by the issues and problems to be addressed
(Parker 1992).
In psychoanalytic theory, what repeats is considered to
be a return of the repressed (Rycroft 1972); thus repetition 2For the purpose of clarity, we have gendered the doctor and other non-nurses
suggests something of the unconscious that keeps returning. as male and the nurse as female.

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They’re quite happy with her (Fieldwork 6); They think There is some laughter at a comment that a registrar5 is
something must be going on (Fieldwork 6); They’re think- coming to get a patient out of bed. (Field work 2)
ing about an aged care facility (Fieldwork 6); They’re going
The two nurses comment about a patient plan that has been
to talk to the relatives…and they’re planning on discharge
developed by a non-nurse. One nurse says, ‘You can buy a
on the weekend (Fieldwork 6); They’re planning for her to
Tattslotto ticket;6 that’s not going to work’. Both the nurses
go home in a few days (Fieldwork 11); Did they transfer him
laugh. (Fieldwork 13)
last night? (Fieldwork 13); They were querying maybe a
tumor or something (Fieldwork 13); They want her out RN Davis says, ‘… the doctor says he’s like this all the time.
within a week, without the trache (Fieldwork 14); Are they The doctor says he does this every night’. RN Patterson says,
going to amputate her toes? (Fieldwork 15). ‘He didn’t last night’. (Field work 7)

Occasionally other groups are described as ‘they’ also. For In the confines of the closed nursing workgroup of the
example, ‘they said she was a transfer by two but we got her handover, there is only ‘we’ nurses and those other groups
up’ (Fieldwork 12). This may refer to the physiotherapy staff. (‘them’ doctors, physiotherapists, dieticians, etc.). It is within
Or this: ‘Such a waste of money. They still bring them up’ this structure of the handover that the non-nurses become a
(Fieldwork 8), a comment that seemed to refer to the dieti- ‘they’, whose knowledge can be questioned, even derided.
cians. These examples of reference to other non-nursing As it is the doctor to whom the nurse most frequently refers
groups were rare though by comparison to the frequency of in the handover, then it is the doctor whose knowledge
the reference to the doctors as ‘they’. This could be an illus- most often can potentially come into question. Sometimes,
tration of the way clinical nursing practice, on a ward such as a skepticism arises in relation to the doctor’s knowledge
this, is so closely related to the medical work of doctors and (as illustrated in the last extract); something also noted
thus perhaps it is this that gives rise to so much reference to previously by Parker and colleagues (see Parker 1996; also
what the doctors say and do. see Parker, Gardner, and Wiltshire 1992).
Reference to the doctors as ‘they’ in the nursing hand- Thus in the handover, the non-nurse’s position (inclu-
over, has been noted previously (see Parker, Gardner, and sive of the doctor), from a nursing perspective, is that they
Wiltshire 1992; Ekman and Segesten 1995; Parker 1996; do not necessarily know, indeed what they know can be ques-
Kelly 1999; Lally 1999). While the nurses, in the process of tioned, even laughed at by the nurses. If there is an Other in
group formation3 during the handover (Parker, Gardner, this handover, it is the ritual (if it is present) that organises
and Wiltshire 1992; Parker and Wiltshire 1995), identify the practice of the nurses, dictating the order and method
with each other4 (Freud 1921 ⁄ 1991), the doctor and other of it. As ritual bears a relationship to anxiety (Freud 1907 ⁄
health professionals are in quite another position. This 1985), then the nurse’s anxiety can be seen to be manifest in
other position can be considered as a subject position pres- a ritual practice rather than in relation to a transference to
ent in the handover, that the non-nursing professionals (as other health professionals; an argument we have made else-
represented by the nurse) are placed in. This subject where (see Evans, Pereira and Parker 2008).
position they occupy is one that is formed against the
subject position the nurse occupies. The other groups, the THE NON-NURSING PROFESSIONAL’S
non-nurses, are ‘they’, ‘them’; a group not like ours. (For
POSITION AT THE BEDSIDE
example, ‘We’ve had to play with it because they want him
saturated at 90%’ (Fieldwork 7).) In this way, ‘they’ From the handover positioning of non-nursing professionals
become the group to which the nurses form themselves comes something quite different when the handover is com-
against. plete and the nurses step out onto the ward. In the hand-
This positioning of the non-nursing professional can be over, the nurses are forming into a group and, in doing so,
associated with some derision of their knowledge. Consider forming themselves against other groups (‘them others’)
these extracts from the handover field notes: whose knowledge can be viewed with skepticism and at times
even derided. Although the knowledge of the non-nursing
professional can be ‘looked down on’ in the handover, this
3 Groups form via the development of emotional ties between group members is transformed into a ‘looking up to’ at the bedside and can
but they do not form in isolation, needing something to form against. Within the come in the form of advice seeking. That is, once at the bed-
group, the common ideal unites its members and this is often embodied by the side, the skepticism and derision seemed to fall away in
group leader or, in leaderless groups, an ideal in the place of the leader (Freud
1921 ⁄ 1991).
4Freud (1921 ⁄ 1991) argued that in the process of group formation, group 5 A registrar is a doctor.
members identify with one another. 6 A lottery ticket.

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favour of a respect for the knowledge of non-nursing col- The nurses (as represented by the aforementioned
leagues. For example: subject positions in the extracts) view these non-nursing
professionals as conveniently close by. At the bedside, these
I accompany RN Davis as she goes into the pharmacy on the
ward to speak with the pharmacist. He has two other people
non-nursing professionals, far from their knowledge being
with him. … RN Davis asks the pharmacist about the name derided as it was in the handover, are sought out for advice,
of a medication that has been prescribed. She asks why the for knowledge and for the giving of certainty about something
medication name has an additional letter after it. The phar-
the nurse experiences as uncertain, that is, her own knowl-
macist explains why this is so. We all listen. Then the nurse
says to the pharmacist ‘Can I ask one other stupid question?’ edge. Consider this:
As she says this she laughs in an embarrassed way and com-
ments that she has an audience. She then asks a technical She [a nurse] tells RN Leung that the woman appeared to
question regarding a medication. The answer the pharma- have a[n] [epileptic] fit but conveys that she isn’t con-
cist gives her is highly technical. RN Davis seems to under- vinced of the authenticity of the fit. One of the nurses com-
stand what he says. She thanks him and leaves the room. ments that the doctors will say if it was a fit. The other
(Fieldwork 4) nurse doesn’t dispute this, although no doctors witnessed
the woman’s fit or saw her immediately afterwards. (Field
In this moment the nurse positions herself as one who asks notes 12)
stupid questions in relation to the pharmacist; maybe even
Health professionals are formed, in part, out of different
also in relation to those who listen. This positioning, in rela-
bodies of knowledge. Given this, one might expect a consul-
tion to the theoretical framework of the study reported here,
tative process occurring between clinicians of various back-
is not the position of an individual but rather a subject posi-
grounds. For example, the nurses are physically close to the
tion. The question needs then to be raised as to how this
patients and therefore witness many things the other disci-
position might function. Is it a position that arises in relation
plines do not. However, in the fieldwork, neither the doctor
to lack of knowledge or incapacity to think perhaps? Con-
nor the pharmacist sought the nurse’s advice. The doctor,
sider these further extracts:
although not present to witness what occurred, will decide if
RN Wallis is busy taking the vital sign observations for the it was a fit or not. The nurses subordinate their (uncertain)
four patients [assigned to her] and giving out their medica- knowledge to the doctor’s apparent (certain) knowledge.
tion. She explains that the patients’ medication is replen- This takes place even though the medical event occurs
ished by the ‘satellite pharmacist’ who is stationed in the
pharmacy room on this ward during office hours. She within the context of scientific empiricism where observation
explains that this is a good thing because the nurses and the is paramount. The nurse observes the event but her sensory
pharmacist work together and she can ask the pharmacist perception, her observation, is not enough for her to deter-
questions during her working day. (Field work 2)
mine whether the patient had a fit. The nurse’s observation
In the on and off conversation that RN Singh and I have,
must first be read via the doctor’s knowledge.
she comments further on the changes she’s noted since
returning to nursing, mentioning that there are many That healthcare professionals do not work together in
physiotherapists on the ward, whereas many years ago the form of a clinical democracy can of course be conceptu-
they were only ever occasionally available. She indicates alised in terms of medical dominance (Long et al. 2006);
this is an improvement and comments that this is good
because the nurse can seek advice from them. (Field however, it should be noted here that the subject positions
notes 8) represented by the nurses in these extracts do not seek to
He [RN Nhugen] says that to ascertain if the patient needs have a clinical democracy with the other health professionals
to fast he can check the notes, ask the doctor or phone Med- but rather state a preference for the other professionals to
ical Imaging. (Field work 9) be there and available so that the nurse can refer to their
The experience of anxiety is well known to produce an knowledge.
inhibition of thought and Menzies (1959) argued that the Another example of the nurse’s relationship to knowl-
constant, close proximity of the sick patient who does not edge is given by a sign posted above a patient’s bed (fig. 1).
always recover is productive of anxiety for the nurse. In this RN Patterson advised that signs, such as these, were
way, it is possible that the presence of non-nursing profes- addressed to the nurses.
sionals to whom questions can be asked, even ones the nurse Although the nurses provide care to the patient to whom
herself may consider stupid, is comforting. Perhaps it is even the sign refers and have knowledge of the patient’s medical
an acknowledgement that one’s capacity to think is affected, condition, they are positioned by this sign as not able to
which results in the reference to the ‘stupid’ question; a ques- deduce from their knowledge that the patient requires small
tion that in other less anxiety-provoking circumstances might amounts of food and should not have their mouth ‘stuffed’
not need to be asked. with food. Although positioned by the sign as not able to

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by the nurse in relation to the sign in the way she positions


Patient should be alert and sitting upright for all oral intake.
herself as subject to the authority of it. The sign becomes the
Reduce distraction
site of knowledge and she subject to it. It knows; she does
Single sips/teaspoon amounts only not.
Verbally prompt patient to chew and swallow The knowledge that is insufficient is sought elsewhere
Chin down for swallows and, in this way, an other is supposed of knowledge. There is
an other in the place of an Other, thus a transference can be
Ensure mouth is clear before a new mouthful
considered to be operating with respect of this other (Lacan
Crush oral medication if possible
1977b). As transference operates unconsciously, the nurse
Cease feeding if choking/coughing, voice is gurgly or patient does not do this deliberately nor is she necessarily aware that
becomes drowsy
it occurs; rather the nurse is aware primarily that the sign is
Remain upright for 30 minutes after mealtimes.
helpful.7
Figure 1 Sign posted above patient’s bed. Anxiety, of course, can make thinking quite difficult and
one could speculate that it is in these moments of anxiety
deduce from their knowledge how to feed this patient, thus that transference is more powerful. In the hospital, nurses
positioned as not able to think, the nurses can take up or are in an environment of considerable uncertainty (Björns-
refuse the positioning of them by the sign. That is, although dóttir 1998) and due to their constant, close proximity to
the sign positions the nurse as not able to think, this might the ill and injured hospitalised patient, one might expect
not be the only subject position available. Both RN Kelly and the prospect of considerable anxiety arising, as Menzies
RN Patterson were asked to comment on the sign. (1959) noted.
One might refute, of course, that the discursive forma-
RN Kelly says it [the sign] came from ‘Speech Pathology’.
She says that signs like this are good and that they are there
tions outlined in this study arise out of nurses’ anxiety, for
for the nurses, the regular nurses and the ‘bank’ nurses. indeed ‘where is the proof?’ As we have argued elsewhere
She indicates that she likes these signs and finds them help- (see Evans, Pereira and Parker 2008b), much work on anxi-
ful, explaining that the sign might instruct the nurse to get
ety in nursing has been conducted by way of surveying nurses
the patient to turn right when eating if they’ve had a stroke,
and the food will be able to be swallowed much more easily in relation to their stressors. Yet there appears, despite the
by the patient than if the patient’s face was not turned to huge volume of research in this area, little consensus among
the right. Things ‘you wouldn’t think to do’ she says. (Field- nurses as to these stressors. This can be explained by psycho-
work 8)
analytic theory because anxiety’s object is not a conscious
When RN Patterson is in the Utility Room I ask her what
one but rather is experienced with the approach of the
she ‘‘thinks about’’ these signs. She says: ‘That’s paramedics
for you. They have to tell everyone everything. They’re help- desire of the Other, and consequent brushing up against
ful for the Grad[uate nurse]s but most of us can work things that which lacks (Lacan 1962 ⁄ 2002). Anxiety then appears as
out for ourselves. Paramedics. They have to tell everyone. the discourse that forms itself in response to this lack.
That’s how they are today’. (Field work 13)
We are arguing that a discourse of anxiety, as illustrated
by these field notes, is one where advice is sought from others
DISCUSSION and that these others might well be positioned in the place
of the Other, a place where missing knowledge seems to be
The nurse, as a person on the boundary of staff–patient rela- located. The doctor mainly, but also other health profession-
tionships (Dartington 1998), when in the state of anxiety, als, can occupy this position of Other for the nurse. She posi-
experiences the desire of the Other and finds themselves tions these non-nurses in the place of the Other and they
insufficient (Lacan 1962 ⁄ 2002). In this case, the insuffi- accept this location for her. She asks him for advice, for
ciency takes the form of an insufficiency of knowledge. knowledge, and they provide it for her, as do the signs
The subject position RN Kelly occupies, in relation to the located around the ward, placed there by another non-nurse.
aforementioned sign, is an example of the nurse positioning They all give to her the knowledge she seeks.
something or someone in the place of knowledge. The sign’s It is important to note that these are subject positions
author, the speech pathologist, is positioned as knowing how though. The non-nurse whose advice and direction is sought
the patient needs to be fed. The nurse’s knowledge is posi- is not obliged to take this position up. They could abdicate
tioned as inadequate for there is an Other who knows. This
Other, a structure formulated and functioning at the level of 7Of course, signs and other external sources of knowledge can be helpful and this
the unconscious (Lacan 1955 ⁄ 1988a) is given material form does not of itself indicate that a transference is operating.

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this positioning and instead ask of the nurse what she thinks CONCLUSION
is the best thing to do or indeed ask the nurse to seek her
answer from nursing colleagues or from some relevant read- The nurse’s relationship to knowledge has been theorised in
ing. To abdicate this position though, one needs to view one- a number of different ways. Not the least of these has been
self as occupying a position for another rather than being in relation to anxiety, virtue and medical dominance. In this
the one who is all-knowing. That is, if transference is operat- study, the authors have extended the work, instigated by the
ing, one can accept the transference of the nurse and occupy psychoanalyst Isabel Menzies (1959), whereby psychoanalytic
this position so that the nurse can locate herself in a field theory provides the theoretical framework through which to
that is anxiety-provoking or one can decline the transfer- consider anxiety in nursing practice. It is through this theor-
ence, but only if one recognises it as such. isation that a relationship to knowledge is also reached.
Of course, there is a difference between transference, At the handover, the non-nursing professionals are cast,
and considering the other to be well informed and authori- by the nurses’ representation of them, as having a knowledge
tative about a particular subject (Safouan 1990) so that some- that can be critiqued and at times even derided. The nurses
times this advice-seeking on the part of the nurse may not be hold their own knowledge in some regard and, through
due to transference. The difference is perhaps revealed in their own knowledge, critique the knowledge of the other
how the nurse might relate to her various non-nursing col- (health professionals). Forming themselves into a group, at
leagues and whether one or some of them always seem posi- the handover, the nurses form themselves against these
tioned by her as the one who knows. others.
However, this positioning of the non-nurse as the subject At the bedside the nurse’s relationship to the knowledge
of knowledge is not the only way nurses position themselves of the other health professionals is of a completely different
in relation to knowledge on this ward. For example, there is order. Instead of looking down on the other’s knowledge, it
the subject position from which RN Patterson speaks. This is looked up to in the form of advice-seeking and direction-
nurse does not need these signs to instruct her. She draws giving. In this way, the nurse can be seen to operate a trans-
on her own knowledge, and one that is by necessity uncer- ference to the other health professionals. However, this
tain, to make decisions regarding patient care in relation to transference is not the only subject position available for the
the topics the signs address. This then represents either a nurse and it may be that it is more prevalent when anxiety is
resistance to a sole subject position for the nurse, in relation present.
to knowledge, or an alternative subject position. It is worth This has the following implication for the nursing profes-
noting that this nurse suggests that the signs are helpful to sion. The nurse, if and when she has a transference to the
the graduate nurses8, who might be expected to experience non-nursing professional, places him in a position of certain
more anxiety in their practice. knowledge, in contrast to the nurse’s uncertain knowledge.
The position RN Patterson occupies opens up the ques- This discursive formation constitutes and reproduces the
tion of whether the nurse, who does not operate a transfer- authoritative and unquestioning position of the non-nurses,
ence to either signs or other professional groups, can resist perhaps most frequently that of the doctor, given that it is the
being made subject to them. For example, take the nurse doctor to whom the nurse most closely works. In this instance
who can practice from a position where she does not operate then, the dominance of the medical profession is reinforced
a transference to either a person or thing. Is this subject posi- by nurses themselves when they operate a transference to the
tion acceptable within the hospital where there are many doctor. This, of course, is not a deliberate action; however, it
who accept this transference to them as if they really are all- supports the position of the doctor as the all-knowing one
knowing? What of the numerous policies and procedures and the nurse as not-knowing. That is, something that works
generated within hospitals that subject nurses to their order, in a top-down way (medical dominance) is supported by a
perhaps even facilitating the prohibition of thought and bottom-up corollary (transference to the doctor).
propping up the notion of an unthinking workforce referred As we have argued that transference can bear a relation-
to by Dartington (1998)? Can an exceptional nurse be an ship to anxiety, then those wanting to change some of the
exception when it comes to subjection to these policies and dynamics of nursing practice might find it helpful to con-
apparently all-knowing others without opening herself to dis- sider how the nurse’s anxiety can work as an organising fac-
ciplinary measures? tor in these dynamics. In particular, those wanting to break
down some of the medical dominance of the nursing profes-
sion could consider other ways nurses might organise them-
8 A graduate nurse is in the first year of practice. selves in relation to anxiety, so that the political dominance

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