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    Rugadya Paul
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    This document outlines the needs and expectations of internal and external interested parties. Internally, owners/shareholders expect sustained profitability reviewed annually by the CFO. Employees expect a good work environment with job security, recognition and rewards reviewed quarterly by HR and escalated to senior management. Externally, customers expect quality, safe products at fair prices and on-time delivery reviewed semi-annually by the Sales Manager. Regulatory bodies expect compliance with relevant requirements reviewed annually by the Admin Manager.

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    This document outlines the needs and expectations of internal and external interested parties. Internally, owners/shareholders expect sustained profitability reviewed annually by the CFO. Employees expect a good work environment with job security, recognition and rewards reviewed quarterly by HR and escalated to senior management. Externally, customers expect quality, safe products at fair prices and on-time delivery reviewed semi-annually by the Sales Manager. Regulatory bodies expect compliance with relevant requirements reviewed annually by the Admin Manager.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    15 views2 pages

    Interested Parties Register

    Uploaded by

    Rugadya Paul
    This document outlines the needs and expectations of internal and external interested parties. Internally, owners/shareholders expect sustained profitability reviewed annually by the CFO. Employees expect a good work environment with job security, recognition and rewards reviewed quarterly by HR and escalated to senior management. Externally, customers expect quality, safe products at fair prices and on-time delivery reviewed semi-annually by the Sales Manager. Regulatory bodies expect compliance with relevant requirements reviewed annually by the Admin Manager.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    INTERESTED PARTIES

    REGISTER
    Ref. :

    Description Title Sign. Date


    Prepared By FSTL
    Reviewed By

    Approved by
    Needs and Expectations of Interested Parties
    Interested Party Need and Expectation Review period Responsibility
    Internal Interested Parties
    1. Owners/Shareholder Sustained profitability Annually CFO
    2. People in the organization Good work environment, Quarterly and continuous H.R escalated to CEO, GM and MD
    Job security,
    Recognition and reward

    External Interested Parties

    3. Customers Quality and safety of products, Semi-annually Sales Manager escalated to GM,
    Price and CEO and MD
    Delivery performance
    4. External providers Mutual benefit and continuity Semi-annually Procurement Executive escalated to
    GM
    5. Trade Unions Collective Bargaining Agreements Annually HR escalated to MD
    6. Competitors Fair Competition Semi-annually and Sales Team escalated to GM
    Continuous
    7. Financial Institutions Meeting financial obligations Annually CFO escalated to MD
    8. General public Environmental protection, compliance with statutory and Annually Admin manager
    regulatory requirements, Ethical behavior

    9. Regulatory Bodies Compliance to relevant regulatory requirements Annually Admin Manager


    ( NEMA, DOSH, KEBS,
    KRA, Ministry of
    Labor), County
    Government of Kiambu

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