Professional Documents
Culture Documents
As a plant owner, I want to get expert help and 1) Access to live chat support
Plant Care Initiatives Expert help & advice advice quickly so that I know what to do if my plant 2) Longer phone support hours $ 8 Current Sprint
gets sick.
1) Credit and return FAQ linked on
As a customer, I want a hassle-free way to return homepage
Plant Care Initiatives Return policy my order so that I can be sure I have the right plant 2) All orders ship with return labels and $$ 5 Current Sprint
for me. instructions
Plant Care As a plant owner, I want to have the right tools to care
Initiatives Plant care tools for my plant so that I can keep it healthy and beautiful.
Plant Care As a plant owner, I want to get expert help and advice
Initiatives Expert help & advice quickly so that I know what to do if my plant gets sick.
1)
1) Ability
Can to select
review fromexplaining
graphic multiple tree species Value
1)
2) Customers
Options to can
sort visit
by species, to packing
a guidesize, different
and care Current Sprint
Attributed
and shipping
styles (formal process
& during
informal checkout
upright, broom,
requirements
1) Can sign
2)
1) Signature
Option
cascade, to up for "Bonsai
required
purchase
etc.) on websitewhen
BonsaiBasics"
a Bonsai online
starter kits $$$ 13
course
shipment
(shears, is received
wire, mesh, fertilizer, etc.) available
2)
2) Customers
Can can take a quiz to match
sign up for intermediate styling course their'
for purchase $ 5 Current Sprint
trees
3) Canto suitable
sign upcan styles
for choose
advanced techniques
2)
1) Customers
Cancourse
purchase booklet onfrom
theahistory
selection
of of $$ 8 Next Sprint
online
premium tools (grafting knives, carving tools,
Bonsai in Japan $$$ 21 Next Sprint
root hooks,
2) Can etc.) booklet Bonsai and
purchase
Japanese design $$ 13 Next Sprint
$$ 13 Next Sprint
Sprints
March 1 March 22
March 19 April 9
60 60
60 60
15 9