Professional Documents
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HRM Listening and Reading Final
HRM Listening and Reading Final
ANS
I. Appreciative Listening
Hearing with appreciation is listening with pleasure. A nice illustration is listening to music,
particularly when it's done to unwind.
II. Rapport Listening
We can use a style of listening when attempting to establish rapport with individuals that
helps the other person like and trust us. For instance, a salesperson could try to pay close
attention to what you have to say to build trust and possibly close a deal. In negotiations, this
kind of listening is typical.
III. Selective Listening
. It suggests that the listener is somehow prejudiced against what they are hearing, which is a
more negative style of listening. Bias may be motivated by pre-existing notions or
communications that are emotionally challenging.
II. Skimming
You can use this reading mode to decide whether or not this information will be
beneficial to you. The text is read more rapidly but less attentively than it was the
last time.
III. Extensive reading
This kind of reading is done to familiarise oneself with fresh information. If a word's
meaning can be roughly known from its context, this reading mode enables people to read
literary works in the arts or sciences without being side-tracked by new or unfamiliar words.