HEALTH CARE

The Rates of Success of Digital Transformation,

by Sector
MEDTECH

Only 30% of medtech companies fall in the win zone, slightly below the
cross-industry average
CASES BELOW SUCCESS SCORE (%)
100

80 Medtech data points

Medtech
60
Cross-industry
Medtech sector 2021 cross-industry
40 average: 7.4 Woe zone (success score <6)
average: 7.2
Worry zone (success score ≥6–<8)
20 Win zone (success score ≥8)
0
0 2 4 6 8 10
SUCCESS SCORE1
2021 BCG Global Digital 13% 52% 35%
Transformation Survey overall (Range: 5%~25%) (Range: 30%~71%) (Range: 16%~58%)

17% 54% 29%

Medtech sector Limited value created Value created but total Target value met or
(<50% of target); no targets not met; exceeded; sustainable
sustainable change limited long-term change change created
Source: 2021 BCG Global Digital Transformation Survey.
Note: Survey question: “Across the following dimensions, please rate your organization’s digital transformation experience to date on a scale of 1 to 10, using the guidelines in the table below.”
1
Success score is calculated from respondents’ answers on six dimensions of transformation: strategy; leadership; talent; agility; monitoring; and tech and data.
BIOPHARMA

The number of digital transformation winners in biopharma lag the

cross-industry average, while biopharma’s worry zone is 1.3 times larger
CASES BELOW SUCCESS SCORE (%)
100

80 Biopharma data points

Biopharma
60
Biopharma sector 2021 cross-industry
Cross-industry
40 average: 7.2 average: 7.4 Woe zone (success score <6)
Worry zone (success score ≥6–<8)
20 Win zone (success score ≥8)
0
0 2 4 6 8 10
SUCCESS SCORE1
2021 BCG Global Digital
13% 52% 35%
Transformation Survey overall

15% 65% 19%

Biopharma sector Limited value created Value created but total Target value met or 1.3x companies in the
(<50% of target); no targets not met; exceeded; sustainable worry zone, compared with
sustainable change limited long-term change change created cross-industry average
Source: 2021 BCG Global Digital Transformation Survey.
Note: Survey question: “Across the following dimensions, please rate your organization’s digital transformation experience to date on a scale of 1 to 10, using the guidelines in the table below.”
1
Success score is calculated from respondents’ answers on six dimensions of transformation: strategy; leadership; talent; agility; monitoring; and tech and data.
HEALTH CARE

Only 16% of health care providers are in the win zone, less than half the
cross-industry average, while the worry zone is 1.4 times larger
CASES BELOW SUCCESS SCORE (%)
100

80 Health care provider data points

Health care provider
60
Cross-industry
2021 cross-industry
40 Health care provider average: 7.4 Woe zone (success score <6)
sector average: 7.2 Worry zone (success score ≥6–<8)
20 Win zone (success score ≥8)
0
0 2 4 6 8 10
SUCCESS SCORE1
2021 BCG Global Digital
13% 52% 35%
Transformation Survey overall

13% 71% 16%

Health care Limited value created Value created but total Target value met or
provider sector (<50% of target); no targets not met; exceeded; sustainable
sustainable change limited long-term change change created
Source: 2021 BCG Global Digital Transformation Survey.
Note: Survey question: “Across the following dimensions, please rate your organization’s digital transformation experience to date on a scale of 1 to 10, using the guidelines in the table below.”
1
Success score is calculated from respondents’ answers on six dimensions of transformation: strategy; leadership; talent; agility; monitoring; and tech and data.